Shell Residences Mall of Asia Pasay

Pls.dont book here at shell.Very Dirty amd Old unit

I was writing earlier about this stay. I added a day because I wanted my companion to check in early so I could come from the airport to the bed and sleep off some big time jet lag. I covered the negatives in the other review, so I will say some of what went well. The bed was decent and I slept well. The size is a bit larger than a similar place in the Shore Residence which I also stayed at.

Initial check in was rough. My miss was in the lobby at the time frame and couldn't reach me as I was on a plane over the Pacific, so she called to the number I had for contact. After no answer she had no other options so she tried again. Once she did reach the contact she was questioned, "why do you keep calling?" The other number provided was for the building reception which has no involvement in the renting of the individually owned condos so she was literally calling the only number we had. OK so once she did finally get in contact with the agent who would let her in she looked over the place and indicated there was a very strong smell of cigarettes (which are in the rules as not allowed) and the spigot feeding water to the laundry machine was physically cracked so that "feature" was useless (and remained so for the entire stay). The cooking equipment was fairly lacking and the single pan in the unit was rusty and we did not want to use it. She had to pay a deposit in cash (1,000PHP) to be allowed to begin the stay. The light in the bathroom flickers and goes out after a time. Once I landed and was ready to come in the agent said I had to wait until 2PM before I could be let in. I did manage to get the contact (owner?) to give me a pass to show the desk to let me in. I emailed the address provided about the spigot (no reply even after checkout) with a picture for clarity. Move out went fine but the return of cash deposit took 2 and a half days for e-transfer. The bed was

The unit had serious issues, including cockroaches and a non-functioning refrigerator. While the property manager made an effort to address our concerns by contacting the owner, the problems were not resolved satisfactorily. Unfortunately, I cannot recommend renting this unit to others.

The owner a Mr Lee was exceptionally rude. Even got to the point of using profanity with me through messenger. Have screen shots to show it. Thinga that did not work in the room. Fan, TV, refrigerator also water would be trapped under the tiles even when shower not in use and would seep out when you used the bathroom. He would also not give us a pool pass when requested. Required a cash deposit when that process is not legal in the Phillipines. 100% would NOT recommend staying at one of his units as he was exceptionally rude and verbally aggressive through messenger.