Jasmine Palace Resort

The overall the jasmine Palace was very clean and very tidy all the time. The staff was always present if we need anything, we could ask them anything and they would be able to help. We enjoyed the activities that the Jasmine Palace. There was one problem we had was that there was not a lot of choices on food. It looked like they were catering for non-vegetarian people.

The food wasnt good. The pool was lovely. The drinks we're good

Better than what i was expecting.

The 5 star property is just by name because the whole resort seems quite run down and poor quality. The rooms had bedding with bubbles on them I had to call someone to come and change the sheets and they asked what the problem was. The bathroom smells of damp and marks all over the tiles of dead mosquitoes. The food is average and the same bland food nothing different. Limited choices same repetitive food with no flavour. Bedrooms are huge but not cleaned thoroughly every day just a sweep and bins emptied and loo roll refilled. It is lacking five star quality unfortunately seems a bit run down and in need of love.

Would give it a 3 star of three reasons! 1) we requested a Queen size bedroom on Expedia but upon arrival were surprissed with 2 twin beds. Obviously my wife crashed out on reception and they offered to rebook us in a Queen bedroom the next day. 2) food was not cutting it! Maybe because I have an American taste, i was looking for French toast, or desserts, such as cookies, cake or smoothies. Instead they cater to European taste which is bland and has no flavor. Also menus never changes for all 3 meals. Breakfast starts the same, so does lunch, so does dinner. 3) i usually take my work with me on vacation, WiFi kept kicking me out. Lastly, not the resorts fault at all. this place is a bit far from Marina. Resort based taxi charges 9$ or 454 Egy Pound. Which is robbery if you ask me. We had to order Ubers, and even then, uber drivers would ask for cash ~500 starting for a fare that is ~180, you either negotiate to 250 or cancel ride, take screen shot of chat, and complain to uber bout driver so you don’t get hit with cancellation fee. Eventually you’ll get a ride. I would rebook to Hilton, seagull, or a closer city center location for the convenience since we opted to eat out more often than stay at resort. And also booked activities through Get Your Guide app instead of through resort which is ridiculous prices.