Name: Imperial Motel
Address: 28 Port Watson St, Cortland, New York, United States of America, Cortland, New York, US
Rating: 7.2

What guests think

At Imperial Motel, travelers describe a basic, older motor inn with a rough-looking exterior but generally clean, updated rooms and a convenient location near downtown and SUNY Cortland, while recurring traffic noise and strong deodorizer smells are noted drawbacks.

Many guests praise friendly, accommodating staff and easy check-in. Inside, recent updates like new showers, ample outlets, and modern TVs are appreciated, though a few report uncomfortable beds or loud AC units. On-site dining is minimal, with several mentions of no breakfast or in-room coffee, but diners and restaurants are close by. Expect a simple, budget stay focused on clean rooms and convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is convenient, with spaces directly outside rooms; one review notes a recently paved lot.

Related guest reviews

8

Christine

Jun 26, 2023

·

Stayed 2 nights

I appreciated Tony accommodating my request for a ground room floor as i use a walker . Parking was right in front of our room. Nothing fancy but clean, comfortable and great location.

10

Peggy

Sep 1, 2023

·

Stayed 1 night

Travelled a distance so quick check in with receptionist who was both pleasant and accomodating welcoming for us. Room large and easy access with card. Secure with locking bolt inside if you wish to use it but self-locking each time. Quite and parking lot recently paved. Just a safe and economic place to be. Highly recommended.

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Cleanliness

Rooms are consistently described as clean and well kept. Several guests mention a strong deodorizer or cleaner smell.

Related guest reviews

10

richard

Feb 25, 2024

·

Stayed 1 night

Checkin super easy. Room was very clean and beds were comfortable. When you pull into motel parking lot you might think what did I book but ignore that-very happy. Diner across the street was great. And tons of other food Options. Cortland U only down the block. Very convenient! Would stay there again.

8

Darrell

Jul 6, 2024

·

Stayed 1 night

Clean well kept nice room

10

Ginette

Apr 22, 2022

·

Stayed 1 night

La chambre super propre Lit très confortable oreillers très confortables salle de bain très propre

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6

Steve

Aug 28, 2024

·

Stayed 1 night

The property is a true motor inn. There's a good amount of traffic noise. The rooms are nothing fancy, but they are clean. Although, the cleaner they use is a bit strong smelling.

6

CINDY

Aug 27, 2024

·

Stayed 3 nights

It's an older bldg, But updated. Room is comfortable and clean. No coffee pot 😞 , has everything else. Water is hard. Room deodorizer is used - super strong. There is alot of city/traffic noise, but gets quiet around 11 p.m. Seems to be a place where homless folks are given lodging on one end. They did not approach us. Management was friendly and helpful.

10

Wendy

Feb 23, 2024

·

Stayed 1 night

The room was very clean

6

Robert

Apr 27, 2022

·

Stayed 2 nights

While the location in Cortland is good and the interior of the rooms are clean and spartan, the exterior of the motel is unsightly and potentially dangerous. While the rooms were recently upgraded, they are still below the current standards. The instructions for the internet service in the room were incorrect and I did not call the manager because I expect these things to be correct. There was no breakfast service and no in room coffee service. We were there two nights, but there was no maid service provided.

10

Cheryl

Aug 21, 2023

·

Stayed 2 nights

Super clean

8

Robert

Jul 6, 2024

·

Stayed 1 night

This is a clean well maintained property.

6

Jonathan

May 27, 2024

·

Stayed 1 night

Room stank of deodorizer No USB-C plug available Otherwise it was acceptable

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Rooms

Interiors are basic but have seen updates (showers, outlets, modern TVs), with some rooms described as comfortable and quiet. Recurring issues include traffic noise and loud AC units; a few mention uncomfortable mattresses or dated elements.

Related guest reviews

6

Lisa

May 16, 2022

·

Stayed 1 night

Very outdated hotel.

8

Robert

Jul 19, 2024

·

Stayed 1 night

This motel is convenient to downtown. Room AC unit is loud, tough to sleep through, even at a low fan speed setting.

8

Debra

Feb 20, 2023

·

Stayed 2 nights

I've stayed here a few nights now. Very close to campus so that makes it convenient when I visit my son. I was skeptical the first time I stayed. The outside is in rough shape but I was pleasantly surprised when I got in my room. There has been some remodeling done on the inside. It's always clean. No weird smells other than occasionally if someone is smoking out on the walkway the heater/AC pulls in the smell. I did have a neighbor regularly out there smoking pot during this last visit. There is a fridge and microwave but no coffee in the room so plan on bringing your own or I personally recommend CoffeeMania just down the street. There is cable so you can catch up on shows that haven't made it to streaming devices yet. That was a plus this trip. 😁

6

Therese

Jul 20, 2024

·

Stayed 2 nights

When I arrived, there were a lot of people hanging out around the motel. It was noisy there but settled down after midnight. The beds were so uncomfortable. The first night I could barely sleep. The mattress was so bad. I kept falling towards the side of the bed. The pillows were lumpy and uncomfortable. The rooms are old and very basic. Honestly, I won't stay there again.

10

Kathleen

Apr 15, 2023

·

Stayed 1 night

Outside looks a little rough but the inside is really nice. Very kind staff at check in

10

Kirk

Jan 18, 2023

·

Stayed 19,373 nights

We were very pleasantly surprised. The pictures we saw online made things look a bit outdated and when we pulled up the outside seemed to confirm that. When we turned the key there were lots of obvious recent upgrades inside the room that impressed us. At least 16 outlets for one. Wonderful new large shower. TV was top-notch. The mattress was high quality. Very impressed. I would definitely stay again.

6

Debra

Jun 1, 2024

·

Stayed 1 night

Stayed here many times. Convenient location for visiting SUNY Cortland. Nothing fancy but comfortable.

10

Vladimir

Apr 15, 2024

·

Stayed 1 night

Was nice, nothing special but for a stop night motel room was perfect

6

Steve

Aug 28, 2024

·

Stayed 1 night

The property is a true motor inn. There's a good amount of traffic noise. The rooms are nothing fancy, but they are clean. Although, the cleaner they use is a bit strong smelling.

6

CINDY

Aug 27, 2024

·

Stayed 3 nights

It's an older bldg, But updated. Room is comfortable and clean. No coffee pot 😞 , has everything else. Water is hard. Room deodorizer is used - super strong. There is alot of city/traffic noise, but gets quiet around 11 p.m. Seems to be a place where homless folks are given lodging on one end. They did not approach us. Management was friendly and helpful.

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Service

Multiple guests highlight friendly, accommodating management and smooth check-in. Staff were helpful with requests such as a ground-floor room.

Related guest reviews

10

richard

Feb 25, 2024

·

Stayed 1 night

Checkin super easy. Room was very clean and beds were comfortable. When you pull into motel parking lot you might think what did I book but ignore that-very happy. Diner across the street was great. And tons of other food Options. Cortland U only down the block. Very convenient! Would stay there again.

10

Tina

Dec 4, 2022

·

Stayed 1 night

Friendly and comfortable rooms

10

Kathleen

Apr 15, 2023

·

Stayed 1 night

Outside looks a little rough but the inside is really nice. Very kind staff at check in

10

Darrell

Jul 15, 2024

·

Stayed 3 nights

Good manager and sta. Much nicer than expected.

6

CINDY

Aug 27, 2024

·

Stayed 3 nights

It's an older bldg, But updated. Room is comfortable and clean. No coffee pot 😞 , has everything else. Water is hard. Room deodorizer is used - super strong. There is alot of city/traffic noise, but gets quiet around 11 p.m. Seems to be a place where homless folks are given lodging on one end. They did not approach us. Management was friendly and helpful.

10

Tina

Apr 21, 2024

·

Stayed 1 night

Stayed there many times. Will go back and stay again.

8

Christine

Jun 26, 2023

·

Stayed 2 nights

I appreciated Tony accommodating my request for a ground room floor as i use a walker . Parking was right in front of our room. Nothing fancy but clean, comfortable and great location.

10

Peggy

Sep 1, 2023

·

Stayed 1 night

Travelled a distance so quick check in with receptionist who was both pleasant and accomodating welcoming for us. Room large and easy access with card. Secure with locking bolt inside if you wish to use it but self-locking each time. Quite and parking lot recently paved. Just a safe and economic place to be. Highly recommended.

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AI-generated summary based on recent guest reviews

Location

Praised for convenience to downtown, restaurants, and SUNY Cortland. Some note city or traffic noise and an area that looks rough.

Related guest reviews

6

REBECCA

Dec 19, 2023

·

Stayed 1 night

close to campus and dining.

10

richard

Feb 25, 2024

·

Stayed 1 night

Checkin super easy. Room was very clean and beds were comfortable. When you pull into motel parking lot you might think what did I book but ignore that-very happy. Diner across the street was great. And tons of other food Options. Cortland U only down the block. Very convenient! Would stay there again.

8

Robert

Jul 19, 2024

·

Stayed 1 night

This motel is convenient to downtown. Room AC unit is loud, tough to sleep through, even at a low fan speed setting.

6

Barry

Sep 17, 2023

·

Stayed 1 night

Rooms are in good condition but overall property is old and located in a rather poor section of Cortland. Restaurants are close by on Main St.

6

Therese

Jul 20, 2024

·

Stayed 2 nights

When I arrived, there were a lot of people hanging out around the motel. It was noisy there but settled down after midnight. The beds were so uncomfortable. The first night I could barely sleep. The mattress was so bad. I kept falling towards the side of the bed. The pillows were lumpy and uncomfortable. The rooms are old and very basic. Honestly, I won't stay there again.

8

Randi

Sep 25, 2023

·

Stayed 2 nights

Perfect location to downtown.

10

Alfred

Jul 4, 2024

·

Stayed 1 night

Clean, comfortable, quiet, convenient. Traveling solo for a baseball tournament in town. This place was great for me. No issues whatsoever.

6

Debra

Jun 1, 2024

·

Stayed 1 night

Stayed here many times. Convenient location for visiting SUNY Cortland. Nothing fancy but comfortable.

6

Robert

Apr 27, 2022

·

Stayed 2 nights

While the location in Cortland is good and the interior of the rooms are clean and spartan, the exterior of the motel is unsightly and potentially dangerous. While the rooms were recently upgraded, they are still below the current standards. The instructions for the internet service in the room were incorrect and I did not call the manager because I expect these things to be correct. There was no breakfast service and no in room coffee service. We were there two nights, but there was no maid service provided.

8

Robert

Nov 6, 2023

·

Stayed 1 night

Convient location to downtown. Rooms are clean and bright.

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Dining

On-site options are limited: several reviews note no breakfast and no in-room coffee. Guests rely on nearby diners and restaurants.

Related guest reviews

6

REBECCA

Dec 19, 2023

·

Stayed 1 night

close to campus and dining.

10

richard

Feb 25, 2024

·

Stayed 1 night

Checkin super easy. Room was very clean and beds were comfortable. When you pull into motel parking lot you might think what did I book but ignore that-very happy. Diner across the street was great. And tons of other food Options. Cortland U only down the block. Very convenient! Would stay there again.

6

Robert

Oct 16, 2023

·

Stayed 1 night

No smoking rooms on second floor only. Nearby Cortland Diner was excellent.

6

Barry

Sep 17, 2023

·

Stayed 1 night

Rooms are in good condition but overall property is old and located in a rather poor section of Cortland. Restaurants are close by on Main St.

8

Debra

Feb 20, 2023

·

Stayed 2 nights

I've stayed here a few nights now. Very close to campus so that makes it convenient when I visit my son. I was skeptical the first time I stayed. The outside is in rough shape but I was pleasantly surprised when I got in my room. There has been some remodeling done on the inside. It's always clean. No weird smells other than occasionally if someone is smoking out on the walkway the heater/AC pulls in the smell. I did have a neighbor regularly out there smoking pot during this last visit. There is a fridge and microwave but no coffee in the room so plan on bringing your own or I personally recommend CoffeeMania just down the street. There is cable so you can catch up on shows that haven't made it to streaming devices yet. That was a plus this trip. 😁

6

CINDY

Aug 27, 2024

·

Stayed 3 nights

It's an older bldg, But updated. Room is comfortable and clean. No coffee pot 😞 , has everything else. Water is hard. Room deodorizer is used - super strong. There is alot of city/traffic noise, but gets quiet around 11 p.m. Seems to be a place where homless folks are given lodging on one end. They did not approach us. Management was friendly and helpful.

6

Robert

Apr 27, 2022

·

Stayed 2 nights

While the location in Cortland is good and the interior of the rooms are clean and spartan, the exterior of the motel is unsightly and potentially dangerous. While the rooms were recently upgraded, they are still below the current standards. The instructions for the internet service in the room were incorrect and I did not call the manager because I expect these things to be correct. There was no breakfast service and no in room coffee service. We were there two nights, but there was no maid service provided.

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Imperial Motel

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About this property

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Double Room Handicap Accessible

Standard 2 Double Room

King Room

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