Name: TownePlace Suites by Marriott Grand Rapids Airport
Address: 5430 28th Street Court SE, Forest Hills, Grand Rapids, Michigan, United States of America, Grand Rapids, Michigan, US
Price range: $96–$301 per night
Rating: 9.02

What guests think

At TownePlace Suites by Marriott Grand Rapids Airport, guests frequently praise very clean, spacious suite-style rooms with kitchenettes, friendly staff, and a convenient location near GRR, with a reliable airport shuttle, pool, and gym enhancing short and longer stays.

Many enjoy the free breakfast, though several note inconsistent quality and coffee issues. Some guests encountered noise from neighbors or the freeway, sporadic maintenance or housekeeping lapses, and occasional TV streaming hiccups. A small number report billing, reservation, or parking fee and overflow frustrations. A dependable option for straightforward, comfortable stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The airport shuttle is praised as convenient and reliable, and guests appreciate the pool and gym. Drawbacks include occasional TV/streaming outages and frustrations around parking fees or overflow; one guest noted no hot tub despite expectations.

Related guest reviews

6

Kimberly

Feb 13, 2023

·

Stayed 3 nights

The free breakfast was not worth it, we went out for breakfast. I did like the coffee so that was a plus. The gym is really nice and we dipped in the pool which was warm. The beds were not very comfortable and the front staff were, as nice as they had to be-let’s just say that. The area is nice, you can walk to the store and there is a little park(for when it’s warm)

6

Ryan

Jul 11, 2023

·

Stayed 1 night

They charge $50 after you show up with pets without disclosing it, and no hot tub even though it's posted as hot tub... Ac didn't work left it on 64 and it took til morning to cool the room to 70

10

Lucie

Jul 11, 2025

·

Stayed 1 night

Wonderful place to stay to get shuttle for early morning flight.

10

Wendy

Jul 21, 2024

·

Stayed 2 nights

Very nice hotel.. Great size room with a kitchen. Breakfast great and pool very well maintained. Location was excellent We will stay here again when we come back up to Grand Rapids.

10

Julie

Sep 14, 2025

·

Stayed 2 nights

Very friendly staff, clean, heated pool, and nice rooms.

10

LYNNE

Dec 16, 2025

·

Stayed 1 night

The airport shuttle was perfect !

6

Julie

Jun 6, 2023

·

Stayed 1 night

Hotel was packed. Check in ladies were nice. But when we came back at 11pm there was no parking and several people waiting in lobby just to ask where to park - when sold out tell us to start with where the overflow parking is or put up a sign.

10

Christine

Jul 31, 2025

·

Stayed 9 nights

Breakfast options were great, beds are comfortable, shuttle is convenient, enjoyed our stay and would recommend!!

2

Jody

May 6, 2024

·

Stayed 1 night

The room was loud. The people above us were loud. The online listing reads that there is an airport shuttle & parking. What it failed to mention is the $10/day parking fee.

6

Michael

Jul 31, 2024

·

Stayed 1 night

It was annoying that they seemed to be using internet for their tv service and it kept losing signal and buffering while trying to watch tv. It is a pretty important amenity that most people use and expect in a hotel and it should work properly. Staff said that service was out and had no solution or way to compensate for this.

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Cleanliness

Cleanliness is a strong point across reviews, with rooms and common areas frequently described as very clean. A few note lapses such as odors, leftover debris, or missed housekeeping.

Related guest reviews

10

Matthew

May 22, 2024

·

Stayed 1 night

We stayed here after a terrible experience just checking in to another hotel that was terrible. We quickly booked a last min reservation here and it was one of the best stays we ever had in Grand Rapids. The staff were courteous, friendly, and professional. The hotel was very clean and exceeded our expectations.

8

Eric

Nov 24, 2025

·

Stayed 1 night

The clean room and the staff top notch nice selection at breakfast

10

David

Aug 25, 2025

·

Stayed 1 night

Room was very clean, including the bedding and towels. Air conditioning worked very well and the gentleman at the front desk was very customer focused.

10

Vanessa

Nov 6, 2025

·

Stayed 1 night

Smooth check in, clean room and seemingly helpful front desk staff member

10

Marc

Oct 20, 2024

·

Stayed 1 night

The property was clean. The staff was helpful, and the breakfast was fresh. Nice to have a grocery store next door when you have a kitchenette in your room.

8

Geramie

Aug 20, 2024

·

Stayed 2 nights

Second stay at this hotel and it was good overall. I love being able to do a mini staycation and have a room that’s basically a 1 bedroom apt. The amenities, particularly the gym, were nice to have access to during my stay as well. I wish there were better tasting options for breakfast though. The eggs and sausage did not taste good at all and despite being in warmers were both cold. I also wish the comforter on the bed was a bit heavier and/or warmer which I took mental note of on my first stay so I brought my own blanket but someone having never stayed here before who didn’t know to do that would potentially have a really hard time staying warm at night. Last note- I didn’t notice it until the day of check out and thankfully it didn’t bite me but I had a good sized spider in my room. I assume it was there the whole time because the web built from the nightstand to the bed was a good size. I don’t know what kind of spider it was and I know it’s hard to get them all even with pest control services but the web was attached to the sheet which made me feel like the room either sat empty for a while or the sheets weren’t changed? Idk. Overall though I will probably stay here again in the future.

10

Dana

Mar 25, 2024

·

Stayed 1 night

Very clean

2

ROSHANDA

Jun 11, 2024

·

Stayed 2 nights

The rooms charging outlets were not available as they were pushed in and not accommodated also the air conditioner did not work. When we arrived the tub had some kind of tag from looks like clothing in it. Sink had hair in it.

10

Stephen

Dec 13, 2025

·

Stayed 1 night

Feels brand new, super clean and fresh, nice kitchenette with big frig, micro and counter. Really nice spot.

10

Hugo

Oct 2, 2025

·

Stayed 1 night

Clean room, staff was nice, Kitchen, living room, room & restroom were clean & the room is very spacious.

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Rooms

Suites are spacious with full kitchens and seating areas; many find beds comfortable. Some report noise from adjacent rooms or the freeway, minor wear or light-blocking issues, intermittent TV buffering, or HVAC concerns.

Related guest reviews

6

Julayne

Jun 16, 2024

·

Stayed 1 night

Because the suite has built with subpar materials it is looking worn. MDF on the moldings and doors is dented easily and showed water damage. Don’t like that the curtains are short and don’t keep all the light out.

6

Kimberly

Feb 13, 2023

·

Stayed 3 nights

The free breakfast was not worth it, we went out for breakfast. I did like the coffee so that was a plus. The gym is really nice and we dipped in the pool which was warm. The beds were not very comfortable and the front staff were, as nice as they had to be-let’s just say that. The area is nice, you can walk to the store and there is a little park(for when it’s warm)

8

Kimberly

Jan 8, 2024

·

Stayed 2 nights

Very nice Hotel close to everything you can think of. My only complaint was that the walls were really thin and you could hear all the cars coming and going and doors slamming and we heard the freeway noise. We were on the 2nd floor and still heard everything.

8

John

Jun 20, 2024

·

Stayed 2 nights

We liked that the location was convenient. Though it is near an expressway, you could not hear traffic noise, which allowed for a restful sleep.

10

Scott

May 23, 2023

·

Stayed 3 nights

Very comfortable bed! A/C worked very well. Best shower I’ve experienced in a hotel!

4

Kerby

Oct 8, 2024

·

Stayed 2 nights

Could hear the room beside and above me. Wouldn’t stay there again.

10

Robert

Jan 8, 2025

·

Stayed 1 night

Very nice new facility. Spacious room with a very nice Kitchen.

6

Michael

Jul 31, 2024

·

Stayed 1 night

It was annoying that they seemed to be using internet for their tv service and it kept losing signal and buffering while trying to watch tv. It is a pretty important amenity that most people use and expect in a hotel and it should work properly. Staff said that service was out and had no solution or way to compensate for this.

10

Melinda

Sep 12, 2024

·

Stayed 1 night

The rooms were nice. However need better pillows

10

Hugo

Oct 2, 2025

·

Stayed 1 night

Clean room, staff was nice, Kitchen, living room, room & restroom were clean & the room is very spacious.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and efficient at check-in. However, a few guests report billing or reservation problems and inconsistent follow-through from management.

Related guest reviews

10

Jorge

Sep 28, 2025

·

Stayed 1 night

Very friendly staff and helpful. Great experience!

2

David

Aug 8, 2025

·

Stayed 1 night

Never staying at this hotel again i booked the room and they decided to charge me again when i got there.

2

Roy G

Sep 18, 2025

·

Stayed 1 night

Made prepaid reservation via hotels.com and received confirmation email of reservation. Upon arrival at hotel at 9pm the night of stay I was told by the front desk my reservation was cancelled by the hotel General Manager (Nicolas Geanta). The manager was not available to determine reason for cancelation, but I do know the hotel was booked and a bonvoy elite customer was provided a room at last minute by cancelling a reservation -- what I heard front desk person say while I waited to check in myself I obviously will not book this hotel again

10

Amber

Sep 18, 2023

·

Stayed 1 night

Staff at the front desk were very pleasant and helpful. The room was clean, bed was comfortable. I would definitely stay again!

10

Linda

Oct 6, 2025

·

Stayed 1 night

Great room- clean, well set up, nice kitchen and seating area. Good sized bath. Staff very personable and helpful. Nice breakfast area.

10

Vanessa

Nov 6, 2025

·

Stayed 1 night

Smooth check in, clean room and seemingly helpful front desk staff member

6

Arsen

Oct 6, 2025

·

Stayed 9 nights

Booked 2 rooms for a work trip that unexpectedly ended early. requested refund through Hotels.com and was rejected called hotel and spoke to front desk and they said they always issue refunds. Called Hotels.com again and they said manager refused refund. Would not book work trips with Hotels.com again.

10

Moonyoung

May 2, 2023

·

Stayed 1 night

Front desk is wonderful.

10

Jean-Paul

Aug 17, 2025

·

Stayed 1 night

Outstanding staff!!!

2

Doreen

May 30, 2023

·

Stayed 3 nights

The manager on duty promised to adjust the bill to reflect a change in room type….she never did, and the current manager won’t honor what she said she would do. Furniture was uncomfortable….too low to the ground sofa and chair, and the beds were hard and the sheets were scratchy.

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Location

Convenient for GRR and near shopping, groceries, and dining; many found it easy to get around. Some mention area or traffic noise, while others found it quiet.

Related guest reviews

10

Dashon

Sep 19, 2025

·

Stayed 2 nights

The place was clean with a lot of stores/food options within the area.

8

John

Jun 20, 2024

·

Stayed 2 nights

We liked that the location was convenient. Though it is near an expressway, you could not hear traffic noise, which allowed for a restful sleep.

10

Marc

Oct 20, 2024

·

Stayed 1 night

The property was clean. The staff was helpful, and the breakfast was fresh. Nice to have a grocery store next door when you have a kitchenette in your room.

10

Robert

Aug 31, 2025

·

Stayed 1 night

Quiet and close to everything

10

Gordon

Jul 26, 2024

·

Stayed 1 night

Was fairly close to the airport.

10

Randee

Apr 17, 2024

·

Stayed 1 night

Nice property close to dinning, shopping and airport.

8

Kelly

May 2, 2024

·

Stayed 2 nights

Great place to stay. Rooms have kitchenettes and refrigerator. All kinds of restaurants and eateries in the area. Nice outdoor seating area.

10

Michele

Jul 24, 2023

·

Stayed 1 night

Great location near GRR.

10

SAWAKO

Jan 8, 2023

·

Stayed 19,364 nights

Each room has full size kitchen and Meijer is right next door so it’s very convenient. Very clean and staff are very friendly. Free breakfast is good too. Definitely stay there again.

10

Diane

Oct 29, 2025

·

Stayed 3 nights

Shopping for Christmas. Good location

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Dining

Breakfast receives many positive comments for variety and availability. Criticism recurs about taste, temperature, and coffee quality, with occasional issues at the 24-hour coffee station.

Related guest reviews

10

Ben

Mar 9, 2025

·

Stayed 2 nights

Everything was great. Breakfast could've been better.

8

Geramie

Aug 20, 2024

·

Stayed 2 nights

Second stay at this hotel and it was good overall. I love being able to do a mini staycation and have a room that’s basically a 1 bedroom apt. The amenities, particularly the gym, were nice to have access to during my stay as well. I wish there were better tasting options for breakfast though. The eggs and sausage did not taste good at all and despite being in warmers were both cold. I also wish the comforter on the bed was a bit heavier and/or warmer which I took mental note of on my first stay so I brought my own blanket but someone having never stayed here before who didn’t know to do that would potentially have a really hard time staying warm at night. Last note- I didn’t notice it until the day of check out and thankfully it didn’t bite me but I had a good sized spider in my room. I assume it was there the whole time because the web built from the nightstand to the bed was a good size. I don’t know what kind of spider it was and I know it’s hard to get them all even with pest control services but the web was attached to the sheet which made me feel like the room either sat empty for a while or the sheets weren’t changed? Idk. Overall though I will probably stay here again in the future.

10

Wendy

Jul 21, 2024

·

Stayed 2 nights

Very nice hotel.. Great size room with a kitchen. Breakfast great and pool very well maintained. Location was excellent We will stay here again when we come back up to Grand Rapids.

8

Robert

Aug 3, 2025

·

Stayed 1 night

Nice and quiet. Breakfast was good. Beds were very comfortable.

6

SAWAKO

Jun 25, 2024

·

Stayed 2 nights

Breakfast quality was not good. Coffee was not hot and hot water was dirty (it was something that looked like black mold came out of the pot) at 24 hours available coffee station.

10

Deb

Apr 3, 2025

·

Stayed 2 nights

very nice rooms, breakfast was good!

10

Suzanne

Jul 21, 2024

·

Stayed 2 nights

The breakfast was good. The rooms were clean.

10

Christine

Jul 31, 2025

·

Stayed 9 nights

Breakfast options were great, beds are comfortable, shuttle is convenient, enjoyed our stay and would recommend!!

10

Bill

Jun 17, 2024

·

Stayed 2 nights

Suite was excellent, service great & very good breakfast!

10

Phil

Jan 4, 2025

·

Stayed 3 nights

This was a family trip, we had 8 of us split up between 2 rooms. While in town, we had local family come and visit us at the hotel. The room was spacious enough for us to have 15 of us have pizza together while talking/visiting. We were also able to have our group of 8 spend evenings in the room together playing games. The room had a table and 4 chairs, and we borrowed chairs from our other room as well (we put them back when done, LOL). The breakfast was spectacular and more than substantial enough to get us through to mid-day.

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Month	Average price
January	$101
February	$97
March	$106
April	$140
May	$165
June	$136
July	$178
August	$124
September	$128
October	$121
November	$107
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $200	19 $277
20 $141	21 $163	22 $170	23 $189	24 $144	25 $159	26 $131
27 $116	28 $116	29 $139	30 $165

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $154	3 $155
4 $101	5 $107	6 $160	7 $163	8 $169	9 $189	10 $189
11 $97	12 $109	13 $126	14 $149	15 $127	16 $149	17 $146
18 $96	19 $107	20 $116	21 $151	22 $301	23 $294	24 $274
25	26 $276	27 $106	28 $144	29 $103	30 $147	31 $160

TownePlace Suites by Marriott Grand Rapids Airport

Prices for TownePlace Suites by Marriott Grand Rapids Airport

Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Studio, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Studio, 1 King Bed

Studio, 1 King Bed (Hearing Accessible)

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Suite, 1 Bedroom

Studio, 2 Queen Beds

Guest reviews of TownePlace Suites by Marriott Grand Rapids Airport

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Grand Rapids Airport

Prices for upcoming dates