Name: Holiday Inn Express & Suites Omaha South Ralston Arena by IHG
Address: 7306 Q Street, Ralston, Omaha, Nebraska, United States of America, Omaha, Nebraska, US
Price range: $79–$221 per night
Rating: 8.08

What guests think

At Holiday Inn Express & Suites Omaha South Ralston Arena by IHG, guests often praise the friendly staff and convenient location for events, while feedback frequently notes inconsistent cleanliness and maintenance, pool or hot tub closures, and mixed breakfast experiences.

Room quality varies, with some noting spacious layouts and comfort, and others citing dated decor, hard beds, noise, and minor repairs needed. Several guests experienced slow or complicated check-ins, reservation mismatches, and occasional billing or communication issues. Expect a convenient base for arena events with uneven upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub were often closed or not working, and some reported issues with the fitness center or ice machines. Parking and accessibility were challenging during nearby events, and parts of the property feel dated.

Related guest reviews

6

Blake

Jun 24, 2025

·

Stayed 2 nights

The pool was not able to use and is what we was wanting for kids. The fitness center did not work with room keys

2

Robin

Sep 2, 2025

·

Stayed 1 night

When we checked in, we asked if the hot tub was working. We were told its hot and ready to go. After changing our clothes we went to the pool and stepped into the hot tub. It was freezing cold and the jets were not working. I told the staff and he said, sorry we can't fix it. The maintenance man just left 15 minutes ago. This was the whole reason why we chose this hotel. So disappointing.

10

Sandra

May 29, 2024

·

Stayed 1 night

Very nice hotel and very clean. Our one gripe is that the handicap parking was at the end of the hotel but the only door to enter there was not handicap accessible. It had stairs.

4

Russell

May 25, 2024

·

Stayed 1 night

Lots of traffic noise. Small dining room was full and could not sit to eat breakfast. Ice machine on my floor was not working and one on main floor had pool of water on the floor in front of it. Shower doors were not functioning as you would expect and noisy.

2

Teresa

Jun 23, 2025

·

Stayed 4 nights

We booked our room in February for a room with 2 queen beds. When we arrived we were given a king bed with a pull out couch. I talk to the manager and she said that she could do anything to change it. As I talked to her she was helping the housekeeper clean a room across the hall, in a room that had 2 queen beds. She tried to say that the 3rd party we booked with dictates the room that we get. I did call the booking agent that I booked with and they, of course, do not pick which room that you get. I asked the hotel for a discount and was refused. The pool and spa was out of order. There were multiple baseball team staying at this hotel and the kids had nothing to do but run up and down the halls and they were playing hide and seek everywhere.Balls were being in the hallways and they played in the elevators. It was old a run down. We had to play any exuberant amount of money due to the fact that the college World Series was playing in town along with the Battle of Omaha youth tournament.

4

Danae

Feb 20, 2023

·

Stayed 2 nights

Free breakfast was very good, well staffed for rpleaxing coffee and food. Also great morning environment. Not good: no hotel parking made available when other events were taking place next to hotel. Sofa bed was awful to sleep on. Staff had no bedding to give (no comforter), except 4 sheets! Apparently they ran out of bedding for sofa beds. No type of compromise made by staff for no parking and no bedding. Just replies with "sorry". Will not be staying there again.

10

Cathy

Apr 10, 2023

·

Stayed 1 night

Very pleasant and hrlpful. Would have been better with the pool not being remod egg lled. Felt like we could have got a price break for that, but otherwise nice place.

2

Katherine

Oct 20, 2025

·

Stayed 4 nights

Pool was closed by health department and front desk said we could swim at our own risk. There was hair on the shower wall and gum on the bedding. Management agrued that the pool was open even with the bright yellow "closed by health dept" sticker on the door. I used to lo e Holiday Inn Exress, but now I will never book another.

6

Matt

Dec 17, 2024

·

Stayed 1 night

Aging facility overall rooms drastically needed update. Staff was very nice and friendly. Easy access to the arena next-door.

8

Brett

Jul 12, 2023

·

Stayed 1 night

Clean. Easy parking. Canopy circle drive.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many found rooms and public areas clean, while several reported unclean or unprepared rooms, odors, and hair in bathrooms; one review mentioned bed bugs.

Related guest reviews

4

Todd

Sep 20, 2024

·

Stayed 1 night

Mainly the room was very dirt. There was spilled wine or something on the wall in the room and the bathroom had hair all over toilet and shower

4

Donnie

Nov 29, 2023

·

Stayed 2 nights

We checked into our room which was clearly never cleaned. Bed was unmade, garbage in can, lights were on. We called the desk immediately and we were given another room.

8

David

Dec 2, 2024

·

Stayed 1 night

The staff were welcoming and there’s a lot of parking. The room wasn’t too clean, we found crumbs on the sheets, and the property condition is average.

10

Christopher

Mar 14, 2025

·

Stayed 1 night

Amazing soaking bath tub!! The room was clean, there was a slight stale smell but we just opened the window and let it air out a little. The beds were comfortable. There was a lot of light that came through the window in the morning, not much of a light proof curtain in the room unfortuantely but overall a great place to stay especially for hockey games next door at the arena.

6

Oscar

Sep 22, 2024

·

Stayed 1 night

The front desk personnel is very nice. But my room was very dirty.

2

Bryan

Sep 11, 2024

·

Stayed 1 night

The room was not turned over when we checked in; both beds were slept in/unmade and there was unflushed feces in the toilet. This was at 4:30 PM. The desk staff told us the room could not be cleaned because the cleaning staff had left and wouldn't be back until the morning and there were no other rooms available.

10

Shawn

Apr 27, 2025

·

Stayed 1 night

Very clean breakfast good would stay here again

4

Tyler

Aug 20, 2025

·

Stayed 1 night

Room smelled like a hamster cage. Weird stains on the chair by bed. Base coming apart in the hallways, holes in walls not patched or painted. Staff was friendly, workers looked to be working hard but definitely need to do some repairs and fix the smell.

2

Bridgette

May 4, 2024

·

Stayed 3 nights

Terrible bed bugs

10

Jon

Sep 21, 2025

·

Stayed 1 night

Clean room a little humming noise in air conditioner but other wise didn’t hear anything

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Rooms

Room experience varies, from spacious and comfortable to dated with hard beds, noise from traffic or lobby, and maintenance issues like HVAC controls, shower doors, and weak hot water.

Related guest reviews

6

Amee

Feb 19, 2023

·

Stayed 3 nights

The room was wore. Had scuff marks on the wall, stains on the furniture, and missing trim pieces. Only one hanger not enough towels. A noisy heater and this was in the suite

6

Trent

Apr 17, 2023

·

Stayed 1 night

Had a room right by the lobby and front door, it was very loud inside the room but otherwise a great stay

8

Laurie

Mar 14, 2025

·

Stayed 3 nights

Friendly staff and nice, large room.

4

Russell

May 25, 2024

·

Stayed 1 night

Lots of traffic noise. Small dining room was full and could not sit to eat breakfast. Ice machine on my floor was not working and one on main floor had pool of water on the floor in front of it. Shower doors were not functioning as you would expect and noisy.

8

Hal

Aug 25, 2024

·

Stayed 1 night

Beds could use a little upgrading but room was huge!

8

Valerie

Oct 20, 2025

·

Stayed 3 nights

Staff was very nice and accommodating. The room was dated. The beds were not comfortable. The mattress was very hard. There weren’t any USB plugins but we had the cubes to plug in our phone chargers. The room was decently clean. I probably wouldn’t stay again unless they updated the rooms and changed out the beds.

6

viviana

Aug 3, 2025

·

Stayed 2 nights

Room felt very small. Breakfast was extremely limited. Especially when the pancake machine wouldn’t work. I didn’t like that I had a room with a shared door to another room. It just freaked me out.

10

Jacque

Dec 3, 2024

·

Stayed 1 night

Great place to stay, this time we stayed in room #105, The bed was hard. Felt like we were sleeping on floor. Other than that, everything was great!

8

Ryan

Feb 12, 2024

·

Stayed 1 night

Clean stay with good breakfast. Only thing weong was the hot water coming out of the shower was actually cool/hardly warm.

6

Patrick

Jan 10, 2025

·

Stayed 1 night

Checkin okay. Called to front desk to report an issue but there was no answer. Had to go down. Kuerig didn’t work. Shower door didn’t stay shut. Bed kinda hard but I realize that is subjective. Okay but wouldn’t stay again.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and professional, but there are repeated reports of slow check-in, incorrect room types or accessibility not honored, difficulty changing rooms, billing errors, and poor communication.

Related guest reviews

8

Maria

Jul 27, 2025

·

Stayed 1 night

Front desk check in person very polite and professional.

2

andrea

Nov 1, 2023

·

Stayed 1 night

Checked into a room where the ac unit was rattling. Immediately asked to change rooms and the desk clerk said they couldn’t change my room. Only option was to cancel my reservation. A lot of hassle for me to find another hotel and change hotels. Bad hotel policy of not just switching my room. Won’t come back

10

Oscar

Jul 27, 2025

·

Stayed 1 night

The check in guy was very friendly and professional. And i like my room

6

AMITY

Jun 13, 2025

·

Stayed 1 night

Super Clean rooms. Staff was friendly. However, we were told check-in was at 3pm and when we arrived it wasn't ready. We didn't end up checking in until after 4:30, which put us behind schedule for the events we were in town for.

2

Teresa

Jun 23, 2025

·

Stayed 4 nights

We booked our room in February for a room with 2 queen beds. When we arrived we were given a king bed with a pull out couch. I talk to the manager and she said that she could do anything to change it. As I talked to her she was helping the housekeeper clean a room across the hall, in a room that had 2 queen beds. She tried to say that the 3rd party we booked with dictates the room that we get. I did call the booking agent that I booked with and they, of course, do not pick which room that you get. I asked the hotel for a discount and was refused. The pool and spa was out of order. There were multiple baseball team staying at this hotel and the kids had nothing to do but run up and down the halls and they were playing hide and seek everywhere.Balls were being in the hallways and they played in the elevators. It was old a run down. We had to play any exuberant amount of money due to the fact that the college World Series was playing in town along with the Battle of Omaha youth tournament.

10

Mike

Mar 5, 2024

·

Stayed 6 nights

The staff were super helpful and a pleasure to deal with. Will definitely stay here again.

4

Matt

Jun 9, 2024

·

Stayed 1 night

Everything was great! Super close to event center, clean rooms, fast check in. Then I checked my bank account before checkout… I paid online and during check in the front desk charged me for the room a second time. Make sure to always double check your account to keep this from happening.

2

Ariel

Mar 29, 2025

·

Front desk personnel was not able to give me the room that I booked. I needed wheelchair accessible and they were not able to accommodate after I had booked that type of room. The room didn't have grab bars in the bathroom. Overall I was not impressed.

6

Danielle

Aug 26, 2024

·

Stayed 1 night

I liked the location. I didnt like how the room wasnt the cleanest, grime and dirt in corners, hairs in the shower, and the guy who checked us in was incredably rude.

2

Danielle

Aug 16, 2024

·

Stayed 2 nights

The entire stay was horrible. We called early to ensure a guest not on the reservation could check in and the person who took down the notes never put it in the system. We showed up, and couldn’t check in. We eventually got checked in, and the next day when we went to the front desk they told us we didn’t have a room because we never checked in? So confusing and terrible service. The front desk manager was so rude too.

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Location

Convenient for events at the arena and near restaurants, with easy access. A few guests noted late-night or traffic noise.

Related guest reviews

10

lucinda

Jun 30, 2023

·

Stayed 3 nights

The area is a convenient area. Easy to find, enter and exit. We have stayed here several times, staff is always helpful and friendly.

10

Andrew

Dec 2, 2024

·

Stayed 1 night

Friendly staff and comfortable room. Very nice area with restaurants nearby.

10

Kristine

Apr 29, 2024

·

Stayed 1 night

Unfortunately someone rang our doorbell around 1:30am jarring us out of sleep. Evidently just someone running up and down the hall. There seemed to be a large party going on outside but we didn’t realize until after our bell rang. Didn’t realize this hotel was in a “party” area. Probably won’t be staying at this location again.

4

Russell

May 25, 2024

·

Stayed 1 night

Lots of traffic noise. Small dining room was full and could not sit to eat breakfast. Ice machine on my floor was not working and one on main floor had pool of water on the floor in front of it. Shower doors were not functioning as you would expect and noisy.

10

Kim

Aug 13, 2025

·

Stayed 2 nights

Convenient for our show at the Astro. Uber was quick to pick up.

10

Brenda

May 4, 2023

·

Stayed 1 night

Wonderful stay!! Hotel is beautiful, conveniently located and the staff was AMAZING!!!! Definitely recommend! Will stay here again!! A+++

10

Kendra

Aug 15, 2024

·

Stayed 1 night

Stayed to go to the fights next door. PERFECT!!

10

Francisco

Nov 9, 2024

·

Stayed 1 night

The hotel was very clean. Super convenient location as we were going to a concert at Liberty Union.

10

jacquie

Aug 29, 2025

·

Stayed 1 night

Great location

10

Becky

Sep 6, 2023

·

Stayed 2 nights

This hotel is very conveniently located. We spent two nights here. Was very quiet. Clean rooms, clean lobby. Friendly staff.

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Dining

Breakfast is generally well-liked with good variety, though some noted limited selection, equipment problems, crowded seating, and occasional quality issues such as sour milk or salty items.

Related guest reviews

10

Marylou

Sep 4, 2023

·

Stayed 3 nights

Very nice hotel. Breakfast was excellent. I am Celiac and usually it is junk food. Not here.

10

Ryan

Mar 23, 2025

·

Stayed 2 nights

Great location, high quality breakfast, friendly staff.

4

Russell

May 25, 2024

·

Stayed 1 night

Lots of traffic noise. Small dining room was full and could not sit to eat breakfast. Ice machine on my floor was not working and one on main floor had pool of water on the floor in front of it. Shower doors were not functioning as you would expect and noisy.

8

David

Jul 30, 2025

·

Stayed 2 nights

Good breakfast. Nice room.

10

Randall

May 7, 2024

·

Stayed 5 nights

Good breakfast

6

viviana

Aug 3, 2025

·

Stayed 2 nights

Room felt very small. Breakfast was extremely limited. Especially when the pancake machine wouldn’t work. I didn’t like that I had a room with a shared door to another room. It just freaked me out.

8

Harold

May 27, 2025

·

Stayed 3 nights

Breakfast left a lot to be desired

8

Paul

Nov 26, 2023

·

Stayed 1 night

Our stay was great. Room was very clean. Breakfast wasn’t that great.

6

Ronell

Apr 20, 2025

·

Stayed 2 nights

Need to check the milk more, it was sour tasting and chunky and make sure the rooms are a little cleaner. Otherwise an amazing stay.

10

Iracema

Nov 30, 2023

·

Stayed 3 nights

Our stay was great. The room was clean, spacious, comfortable and provide everything you need. Kids slept well which was a plus because they are pretty picky to sleep when its not their home. Their breakfast was on point everyday was different option (stayed 3 days) and the staff were wonderful specially with our the kids (Our son is autistic).

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AI-generated summary based on recent guest reviews

Month	Average price
January	$86
February	$95
March	$94
April	$103
May	$124
June	$169
July	$103
August	$111
September	$110
October	$101
November	$96
December	$80

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $146	16 $102	17 $102	18 $121	19 $121
20 $91	21 $95	22 $96	23 $92	24 $96	25 $169	26 $173
27 $81	28 $95	29 $96	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $143	3 $125
4 $82	5 $82	6 $96	7 $86	8 $105	9 $146	10 $151
11 $95	12 $91	13 $95	14 $89	15 $93	16 $221	17 $151
18 $91	19 $88	20 $90	21 $93	22 $96	23 $160	24 $151
25 $79	26 $90	27 $85	28 $90	29 $90	30 $101	31 $109

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room

Room, 2 Queen Beds, Accessible (Comm, Mobility, Access Tub)

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed, Accessible (Mobility, Accessible Tub)

Room, 1 King Bed, Accessible (Communications, Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed with Sofa Bed (Addl Living Area)

Standard Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Omaha South Ralston Arena by IHG

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Prices for upcoming dates