Is parking available at the property?

Parking is available at the property, but details regarding the type (private/public, on-site/off-site, covered/uncovered) and cost are not specified.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee. Guests who reserve breakfast in advance receive a discounted rate of JPY 1,400 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the property’s location in relation to key landmarks?

The property is centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. It is 0.6 mi (1 km) from Tokyo International Forum and 3.1 mi (5 km) from Tokyo Bay.

What are the policies for guests staying with children?

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Sunroute Ginza in Tokyo

Average nightly price at Hotel Sunroute Ginza by month, last 12 months (USD)
Month	Average price
January	$111
February	$116
March	$132
April	$136
May	$125
June	$99
July	$94
August	$83
September	$107
October	$176
November	$170
December	$141

What guests think

Hotel Sunroute Ginza offers a central, walkable base in Ginza with multiple nearby subway lines and a manageable walk to Tokyo Station, compact rooms suited to short stays, generally friendly service, and a breakfast many guests describe as very good.

Rooms are consistently small with limited storage, but many find them quiet and comfortable enough, and some bathrooms include soaking tubs. Cleanliness is often praised, though multiple reviews mention bathroom odors, mold, dust or hairs, and some worn or dated elements. Facilities are basic: there is no on-site coin laundry, the lobby is compact, and Wi‑Fi speed or reliability can be inconsistent. Overall, expect a convenient, good‑value city stay with compact quarters.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are simple: there is no on-site coin laundry (several guests used nearby laundries), the lobby is small, and Wi‑Fi can be slow or unreliable at times.

Related guest reviews

8

Doris

Jul 1, 2024

·

Stayed 2 nights

Typical Japanese business hotel, ie small rooms. Staff don't always speak English well, so that google translate is needed. Great location in walking distance to Ginza shopping district and a JR train station. No washing machines on the premises.

10

Michael

May 27, 2024

·

Stayed 3 nights

Great value for the location. I’ve been staying here for years now, around 3-4 times a year. The only downside (still and has been for years) is that the wifi (on your phone) is unreliable unless you are near your room door.

8

CHENG HAO

Oct 24, 2024

·

Stayed 5 nights

In need of laundry room

6

Misaki

Oct 29, 2024

·

Stayed 4 nights

There was no laundry that we can use anytime.

8

Battogtokh

May 2, 2024

·

Stayed 3 nights

Wifi was so slow. I even had to go out and use the street free wifi, which was so much faster. Otherwise, location was close to Ginza. As expected, the room was a little small but managable.

8

Nakyung

Jul 27, 2024

·

Stayed 5 nights

Perfect location as it is walkable to tokyo station and other stations, perfect for shopping around ginza (uniqlo, muji, itoya), quiet and safe neighbourhood. Cleaning service was provided everyday. Downside is they don’t have laundry machines on site. Need to walk quite a bit to do laundry. It is very compact hotel like other Japanese hotels but nice facility.

6

SATORU

Nov 7, 2025

·

Stayed 1 night

受付が外国人でしたが、大変流ちょうな日本語で対応もしっかりしていました。地方から出てきたのですが、そうそう沢山荷物を抱えたくなかったので着替えもほとんど持たずの状況でした。できればコインランドリーくらいは常設して頂かないと、不便でした。結局、汗をかいたインナーを捨て、コンビニで下着などを購入する羽目になりました。ご検討下さい。

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8

Mary

Apr 2, 2025

·

Stayed 1 night

Hotel conditions are fair. Staff services are excellent. Location is very convenient. Family Mart is just around the corner. Many eateries nearby. We stayed for 8 nights in a double bed room and a twin beds room. Room size is reasonable. They clean the room daily. They don’t have coin laundry in the hotel but there are two public coin laundry nearby so is not a problem if you have a longer stay. Would come back to this hotel on future visits.

8

Josh

Oct 4, 2023

·

Stayed 3 nights

Great value for the Ginza area. Nice and clean hotel for the value. The staff was professional and courteous. A major complaint is the wifi. Hotel Wi-Fi was very weak and unreliable.

6

Kirsten

Nov 22, 2025

·

Stayed 2 nights

The staff were very efficient and helpful. The elevators were very slow and often full, so it was a bit inconvenient coming and going. Our room was fine and had essential amenities. Layout of the room was not as efficient as other hotel rooms of similar size I've stayed in, so it was a bit of a challenge accessing our luggage (2 carry-on rolling suitcases). This is a fine hotel someone looking for a budget hotel in the area, but there was nothing in particular to recommend.

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Cleanliness

Many guests report clean rooms and consistent housekeeping, but recurring comments note bathroom odors, mold, dust or hairs, and some worn carpets or finishes.

Related guest reviews

6

Desmond

Nov 28, 2025

·

Stayed 2 nights

The staff were great, warm helpful and friendly. I’ve stayed at Hotel Sunroute Ginza many times before, but this time it was a bit disappointing. The room during check in wasn’t completely clean — there were a few strands of hair in the toilet. The room also shows signs of decay; mould was growing on the walls. However the next day after cleaning it was better (I appreciate the daily thorough cleaning as opposed to minimal housekeeping in other hotels). Another minor issue was the lack of a smart TV (so I couldn’t log on to my Netflix account). I love the location of this property and i really hope they gradually upgrade their rooms to keep up with the wear and tear.

8

Mark

Aug 5, 2025

·

Stayed 7 nights

Room had an odor that never went away. The carpet was dirty with hairs and dust.

10

ryunosuke

Dec 24, 2025

·

Stayed 2 nights

部屋が大変綺麗でした。

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6

ASAKA

Aug 9, 2023

·

Stayed 2 nights

部屋が狭くスーツケース広げると身動きとりづらく窮屈だった。浴室はカビが映えていていたり絨毯は埃が多く気持ちよく過ごせなかった。

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6

Kristen

Oct 25, 2024

·

Stayed 3 nights

We booked two rooms that were both dirty. I walked into the toilet and immediately spotted pee droplets under the toilet basin. The room reeked of pee. There were hairs on the bed and brown splatter stains on the wall. I told the staff about the toilet and the front desk staff came in with a bucket for cleaning and she asked me where. She wiped where i pointed but she didn’t even wipe the whole thing. The obvious dried up pee stains on the floor were still there. In the end i asked to be moved to another room with the help of expedia customer service. I was brought into another room that was slightly cleaner but still smelled like pee in the toilet. The room however smelled like mens aftershave. It was much more tolerable but I worried that even that room was not cleaned because of the men’s perfume that lingered. When I went down to lobby I heard the front desk staff talking about me in japanese and how I was the person that complained about the room. I always feel bad for complaining but that whole experience just left a sour taste in my mouth. I’d still pick this over APA but if I had to choose I won’t go to either. Maybe other Sunroute hotels have better cleanliness and reception but not this one.

10

Stephon

Sep 14, 2025

·

Stayed 6 nights

Staff was friendly and rooms were always freshly clean.

8

Nathan

Jun 14, 2025

·

Stayed 2 nights

Great budget hotel in a really nice location. Close to a lot of great stuff! Room was small but functional. Bathroom was spacious but not very clean. Overall a great stay!

10

Michael

Mar 12, 2025

·

Stayed 3 nights

Internet much better now. Used to need to be near the door to use wifi, but now able to at desk. Japanese staff very professional as usual. Still the same mold around tub’s overflow and bidet area, but if you can’t overlook those, great value for location and service.

6

yaozhu

Aug 24, 2024

·

Stayed 6 nights

It is the first time we booked a smoking room. It turned out to be a big problem. The room was so dirty, with all yellowish stains on the window and bathroom curtains and on the walls and dusty in the bathroom cup tray. It looks the room was not cleaned for a while. The staff tried to find a better room for us but all of them are dirty, even a non smoking room. Another issue is the hotel doesn't even give a bottle water. Guests have to purchase on their vending machine. Cannot imagine how the previous reviews are good. ?! Fake? When we tried to cut the stay a few days shorter the hotel was reluctant. So we had to contact Expedia to get the issue settled. The hotel really need to be thoroughly cleaned and updated because those rooms are simply a shame especially in Japanese standard.

10

Natsumi

Feb 3, 2026

·

Stayed 1 night

お部屋は綺麗で、スタッフの方の対応が丁寧でした。チェックインチェックアウトもとてもスムーズでした。

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Rooms

Rooms are compact with minimal storage and some design quirks (e.g., translucent bathroom panels); many find them quiet and functional. Bathrooms often have soaking tubs, though ventilation and high tub sides can be challenging.

Related guest reviews

8

Annabelle

Jul 29, 2025

·

Stayed 3 nights

Two people with three carry on luggage’s in room was tight but doable! Open one suitcase at a time. If you have several big luggage’s it might not work for you.

8

James

Apr 17, 2025

·

Stayed 2 nights

Overall the hotel was fine. Great location and good price. The staff was really friendly and helpful. The room was tiny and the bathtub had a super high side to it. Getting to shower was hard if you are have a hard time lifting your legs high.

10

Chris

Aug 25, 2025

·

Stayed 2 nights

We liked the location and the room was clean and comfortable, although it was small but this is the norm for Japan.

6

Gregory

Oct 20, 2025

·

Stayed 3 nights

Basic hotel in great convenient Ginza location. Staff was extremely helpful with everything we needed. By U.S. standards, rooms are very small with no closets. The wall between the bathroom and bedroom has a long translucent that was lets a lot of light into the room when somebody uses the bathroom in the middle of the night potentially waking others in the room.

8

Maria Elena

Jan 9, 2026

·

Stayed 3 nights

Short answer, YES I will book here again.) It’s an 8 minute walk for me and my 7 year old son from Uniqlo and Muji in Ginza. It’s near a train station. There are convenience stores nearby. It’s a quiet hotel near the action of Ginza. Very nice staff. The hotel room is always clean when we get back at night after a long day. The price is good for a hotel with a good location. The room size is small but that is not unusual for a hotel in Tokyo.

8

Harrisankar

Aug 10, 2025

·

Stayed 12 nights

Great location, lots of great shopping, and food closeby. Easy access to mulitple subway lines. Close to Lawson, Family Mart, and 7 Eleven snd a really nice laundrmat too. Dated hotel, needs updates. Especially climate control.

10

Bret

Feb 8, 2025

·

Stayed 1 night

Small room but great bathroom and price!!

8

Crystal

Feb 6, 2025

·

Stayed 2 nights

Really nice stay! Only stayed for 2 nights. But extremely small rooms. 10 min walk to all shopping!

10

EDUARD

Oct 20, 2025

·

Stayed 1 night

La ubicación excelente y la limpieza y buen estado de la habitación también. Pero la cama y el tamaño de la habitación demasiado japonesa, claustrofóbica! Todo lo demás perfecto.

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8

Annabelle

Aug 8, 2025

·

Stayed 1 night

10 min walk to Tokyo station. Get an Uber if you have lots of luggage. If not just walk. Small but clean room. Had three carry ons. Had to open one at a time but it was doable. The bathroom doesn’t have a vent so it gets foggy in there. The wallpaper seems to be peeling off the wall in the room because of that.

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Service

Service is widely praised as friendly, efficient, and helpful, with smooth check-in/out and assistance with luggage and taxis. A few reviews mention language barriers or isolated rude interactions.

Related guest reviews

10

Yuk Ying

Jun 19, 2024

·

Stayed 1 night

One of the staff (female) speaks perfect English. She is very polite and friendly. Professionally sorted issues during our visit.

10

Miki

Oct 16, 2023

·

Stayed 2 nights

Hotel Sunroute Ginza was safe and quiet. We stayed there for two nights. It is a business hotel so the room we booked was a little smaller than what my husband and I expected, however, overall we had a wonderful stay. Watanabe san at the front desk was very helpful as we were checking out when my husband and I decided to send our luggage using the Takkyubin to our next destination.

8

Michael

Sep 22, 2025

·

Stayed 3 nights

Language was a barrier, except for one person. English is the international language and many travelers use it. In Japan and other Asian countries it is not easy to get around even at major airports and rail stations.

10

Bert

Oct 13, 2025

·

Stayed 4 nights

The staff was super friendly and spoke english very well - and could help us get a taxi.

8

Karen

Jun 26, 2025

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Stayed 4 nights

Nice hotel, good location to transport and local shops and restaurants. Reception staff unhelpful at check in. Breakfast really nice

10

Shirley

Nov 29, 2025

·

Stayed 4 nights

Rooms were very clean, lots of space for two people. Staff were very friendly, very close to trains and shops

10

dennis

Oct 17, 2025

·

Stayed 1 night

Great location. Helpful staff

8

Stanley

Oct 24, 2025

·

Stayed 15 nights

We have stayed at Sunroute Shinjuku and Sunroute Ginza is not even close to Sunroute Shinjuku. Lobby is tiny. Carpet does not look very clean, especially the edges - lot of dust/dirt. One of the male staff at front desk is rude.Did not get his name but said he is from Myanmar. The rest of the staff are friendly and polite. Most like stay in Shinjuku Sunroute in the future.

10

Esteban

May 2, 2024

·

Stayed 3 nights

Staff reached out to me a day before check in to inquire about my arrival, a nice touch in my opinion. They were able to hold our bags before check in and after check out. I paid for breakfast at the hotel restaurant and it was a good deal in my opinion. Some staff spoke English, all were courteous. Hotel is close to shopping if that’s what you like, for me the access to the subway and trains was a plus. Room was nice, not too small and clean.

10

Natsumi

Feb 3, 2026

·

Stayed 1 night

お部屋は綺麗で、スタッフの方の対応が丁寧でした。チェックインチェックアウトもとてもスムーズでした。

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Location

Central Ginza location close to multiple subway lines, shopping, restaurants and convenience stores; several note it’s a 10–15 minute walk to Tokyo Station and quiet at night.

Related guest reviews

10

Tavishi

Aug 19, 2025

·

Stayed 4 nights

Great location and well-managed hotel.

8

Kannika

Sep 10, 2025

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Stayed 3 nights

A really convenient hotel to stay in Ginza, well priced, decent facilities. Very walkable and flat surroundings even with suitcases which is worth noting for Tokyo. Would stay here again so something simple, reliable and convenient.

8

Oi Fong

Feb 22, 2026

·

Stayed 6 nights

Location near Tokyo station if need to take Shinkansen

10

Monica

Oct 5, 2025

·

Stayed 1 night

Located in the heart of the Ginza Shopping District, this is an area where everyone who visits Tokyo should explore. A 10 minute walk from the Main Train Station and an easy walk to the Fish Market. This clean hotel was value priced and a great place to stay.

8

Ziyaad

Jun 27, 2025

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Stayed 7 nights

Was really close to the main ginza strip with all the shopping brands - only a 10min walk to Tokyo station very clean and convenient. I would definitely stay rhere again

10

Huiwen

Jan 22, 2026

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Stayed 2 nights

Great location

10

chun wah

Apr 12, 2024

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Stayed 5 nights

Great location

10

Tommy Koh Siong

Apr 9, 2024

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Stayed 3 nights

Good location, access to Tokyo station and Ginza. Rooms are on the smaller side, typical of Tokyo

10

Simon

May 1, 2024

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Stayed 3 nights

Great location, close to various subway station, Chuo-dori and many restaurants.

10

Walter

Sep 8, 2025

·

Stayed 8 nights

This is a great hotel in the heart of Ginza, very walkable.

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Dining

Breakfast is frequently praised as tasty and good value with Japanese and Western options; occasional negatives include crowding, inconsistent quality on some days, or disappointing selections.

Related guest reviews

10

Joan

Dec 28, 2024

·

Friendly staff, great breakfast, the room is a little small but there was a small couch and chair, a fridge, and 2 beds, it's comfy. Love the location, subway stations are close-by and within several minutes walkjng distance. It's very close to Ginza shopping area and Imperial Palace.

8

David

Apr 19, 2024

·

Stayed 4 nights

A clean hotel. Friendly staff. Extremely small rooms. Breakfast is good, lots of options but the breakfast area (which is at the lobby Italian restaurant) is very small so sometimes I need to wait for a table before I can sitting down for breakfast. If you don't the small room and breakfast condition mentioned, it is a nice hotel to stay at.

8

Mikaela

Mar 13, 2025

·

Stayed 5 nights

Good location! Great buffet breakfast

6

George

Oct 13, 2025

·

Stayed 4 nights

The breakfast was excellent every morning

10

Edward

Jan 28, 2026

·

Stayed 1 night

ホテルは良かったし、スタッフも良かった。朝ごはんのバイキングはとても美味しかった！進めします！

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10

Robert

Nov 20, 2025

·

Stayed 15 nights

The staff is very nice and helpful. The breakfast service started at 6:00 am which was great. Most restaurants in the area don’t open until 10:30 or 11:00. We ate at many restaurants near the hotel for lunch. All were great. The train and subway lines were convenient but the stairs into the station got difficult after a week. Use escalators when you can. You’ll get enough walking. There are two coin laundries within walking distance of the hotel, so you can bring fewer clothes. Our room was a good size for a Japanese hotel. They do have bigger rooms but we didn’t need more space. Housekeeping keep the room spotless. We would stay there again.

10

Jiefei

Feb 10, 2025

·

Stayed 5 nights

Very clean, room is cleaned and service everyday. Very central in Ginze, walkable to major underground stations and Tokyo station. The breakfast buffet is perfect. Foods are refilled quickly.

6

Edie

Jul 18, 2025

·

Stayed 2 nights

The rooms are so much smaller than in the pictures. Booked a room for my partner and I, and the space barely fit the two of us. Not bad at all if you know what you are getting, just expect a crazy small space. The bathroom in the room was nice though. I had mixed experiences with the staff - some were helpful and friendly but some were rude, they also took forever to do tasks. The breakfast was terrible. Area in Ginza was amazing, very convenient and walkable!

10

Neeha

Sep 19, 2025

·

Stayed 6 nights

The breakfast was the cherry on top

10

Mitsuki

Sep 30, 2025

·

Stayed 3 nights

3泊しましたが、終始とても快適に過ごすことができました。スタッフの方の対応も迅速で助かりました。朝食に1階のレストランを利用しましたが、メニューも豊富で良かったです。ただ厨房の中の声や利用者の方の声が賑やかでしたので、落ち着いて食事をしようと思うと時間帯を考慮すると良いと思います。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $121	9 $194	10 $213	11 $268	12 $253	13 $256	14 $268
15 $110	16 $207	17 $199	18 $268	19 $213	20 $250	21 $440
22 $208	23 $142	24 $151	25 $234	26 $204	27 $163	28 $271
29 $135	30 $142

Su	Mo	Tu	We	Th	Fr	Sa
		1 $162	2 $163	3 $163	4 $156	5 $213
6 $129	7 $108	8 $108	9 $156	10 $129	11 $129	12 $213
13 $94	14 $108	15 $156	16 $108	17 $129	18 $156	19 $221
20 $108	21 $88	22 $88	23 $89	24 $154	25 $147	26 $260
27 $108	28 $147	29 $208	30 $147	31 $209

Hotel Sunroute Ginza

Prices for Hotel Sunroute Ginza

Monthly average prices

About this property

Location

Room options

Semi-Double Room

Moderate Twin Room

Superior Twin Room

Semi Double Room

Double Room

Standard Twin Room

Guest reviews of Hotel Sunroute Ginza

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Sunroute Ginza

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