Name: Staybridge Suites Rochester by IHG
Address: 2350 Commerce Drive Northwest, Rochester, Minnesota, United States of America, Rochester, Minnesota, US
Price range: US$107–US$156 per night
Rating: 8.75

What guests think

Across recent reviews, travellers describe Staybridge Suites Rochester by IHG as a generally clean, comfortable, and convenient all‑suite hotel with friendly staff, spacious rooms, and good value, though maintenance and pool issues show up more than occasionally.

Many appreciate the quiet, apartment-style suites that suit families, plus a walkable location near groceries, restaurants, and the Mayo Clinic. Cleanliness is praised frequently, but several guests report dirty bathrooms, sticky surfaces, and worn or damaged furnishings in some rooms. Breakfast is often enjoyed with variety, yet on busy days items can be limited or run out early; the evening social with snacks and drinks is a welcome extra. Expect a comfortable stay with occasional hiccups in facilities and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and hot tub are a recurring weak spot, with multiple reports of closures, cold or murky water, and maintenance issues; others found the pool area acceptable when open.

Related guest reviews

10

Marissa

22 Apr 2024

·

Stayed 1 night

We liked everything! Its always clean, very nice, quite place to stay. The hot tub was freezing cold but otherr then that we have no complaints.

10

Rocio

27 Apr 2024

·

Stayed 2 nights

Great hotel. Pool was not working that was the only down fall. But everything else was great!

2

Matthew

16 Jul 2024

·

Stayed 1 night

Website did not indicate that both the pool and jacuzzi were broken (the main reason I booked the place). 1st room's a/c didnt go below 68. They stopped offering complimentary newspapers (another reason I booked the place).

10

Nicholas

22 Nov 2024

·

Stayed 2 nights

Nice place. Hospitality hour with food. Pool and workout room.

10

cesy

13 Jul 2024

·

Stayed 2 nights

Very clean and nice pool was not working other then that will come back

8

PMS

25 Jun 2024

·

Stayed 3 nights

Cleanest hotel I've ever stayed in, so that's great. The floors in the hallways have weird random dips and uneven spots. Walkable distance from a grocery store (right next door). Heater for the pool and spa was out so the water was chilly but not too bad. Staff were super nice and accommodating. 8 out of 10 would recommend.

8

Mark

31 Jan 2023

·

Stayed 1 night

Nice hotel with friendly staff. Had a quiet and comfortable room. Pool/Hot tub pretty good. Breakfast had several options available, but the cheese omelet was below average. Not much else to complain about. Would stay here again in the future.

8

Rachel

16 Jun 2024

·

Stayed 1 night

I enjoyed this hotel. Its our second trip there. My only complaint this last stay the pool water was very murky and hot tub was cold.

2

Cherea

20 May 2025

·

Stayed 1 night

The pool and hot tub water were brown. I provided picures. We were told oh we had a large group. It smelled like sewage. They then closed the pool to clean which was our whole stay. Then at 3 am our smoke alarm went off. They had no explanation. Deal with it. When we asked for towels or any help we were litterly told we will see. When i contacred Staybridge they said it wasnt their problem due to being booked thru a 3rd party app. They offered me points on a card i dont even have.

10

Lori

24 Feb 2024

·

Stayed 1 night

We brought 3 of our smaller grandchildren for a getaway. Enjoyed the suites to spread out. They really enjoyed the pool area.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find the hotel and rooms clean, but recurring complaints cite dirty bathrooms or surfaces, fruit flies at breakfast, and worn furnishings or frayed carpets.

Related guest reviews

6

Jackie

4 Feb 2024

·

Stayed 1 night

The room was very nice but not very clean. There was something that looked like poop on the bottom of the toilet by the bolt and floor then there was something gross of the top blanket of the bed

10

Family

23 Feb 2025

·

Stayed 2 nights

Very clean facilities. Breakfast menu varies from day to day and very tasty.

10

Heidi

10 Aug 2025

·

Stayed 1 night

Very nice. The property is clean and well maintained. Check in was easy and we felt very welcomed, even though it was 11:30pm.

6

Josh

18 May 2024

·

Stayed 3 nights

Not a very clean hotel. I really like the Staybridge as a general rule but this one had cigarettes sitting on the front desk at check in, hairs all over the bathroom upon arrival. Generally not clean. Carpet frayed, trim water damaged in bathroom.

10

Daniel

5 Sept 2023

·

Stayed 1 night

Clean and in good condition.

10

Jeremy

10 Sept 2025

·

Stayed 2 nights

Clean room, friendly staff, great breakfast

8

Ryan

3 Jan 2023

·

Stayed 1 night

First the good: the breakfast area was beautiful and the food itself was presented nicely with a lot of options. The room was nice, and having a separate bedroom with kids was wonderful. The bad: the hallway on the second floor smelled like an incontinent resident’s nursing home room. Luckily it didn’t waft into our room. The carpet had fine dog hair all over, suggesting pets were in there (and it wasn’t vacuumed.) Pool was nice, but we had to call the desk to get towels replenished.

10

Wayne

19 Jan 2025

·

Stayed 1 night

Would definitely stay here again.The breakfast in the morning was amazing. The rooms were really clean.

8

Mark

11 Oct 2025

·

Stayed 3 nights

Very friendly staff. Extra kind and helpful. Generally clean and would stay again. Fruit flies around the juice machine. No cranberrWhen wiping tables during breakfast, just didnt clean whole table

4

Kristiana

27 Apr 2025

·

Stayed 1 night

Of the 3 Staybridge Hotels my family and I stayed in over the course of our family vacation, this Rochester location was absolutely the worst overall. We arrived around 9pm after traveling all day. The room itself wasn’t very clean when we got in, with most surfaces feeling gritty and sticky. We didn’t have any extra bedding for the pull out couch, and no one answered the front desk phone when we called down. We made do for the night and then noticed more issues in the morning, namely that the shower was broken, the towels had holes in them, and the remote/alarm clocks were missing the battery covers. I went to the front desk just to let them know and to ensure we wouldn’t be charged for these items, and the man working the front desk was one of the rudest customer service people I’ve ever encountered. He was interrupting to make excuses to the point where I couldn’t even get a word in. “Minnesota Nice” apparently skipped this location. Based on the staff and cleanliness, we would never return to this location.

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Rooms

Spacious, apartment-style suites and comfortable beds earn praise, and many find the hotel quiet at night. However, some rooms show wear or need maintenance (e.g., HVAC noise, broken fixtures, door locks, or vibration), and a few note noise disturbances.

Related guest reviews

6

Emily

6 Apr 2025

·

Stayed 2 nights

The building itself looked nice but the room we stayed in 333, 1 bedroom suite, needed a lot of work. There was blue plaster on the wall behind the bedroom chair from a hole that was made at some point, the carpet wasn’t all the way to the wall by the tv stand in the bedroom, the door frame inside the bathroom needed repair.

10

Joan Pero

31 Mar 2025

·

Stayed 1 night

Staff was very friendly. Room was clean and spacious with a modern feel. Enjoyed the quietness and got a good nights sleep. Within walking distance of restaurants and grocery store.

10

Katie

15 Nov 2024

·

Stayed 1 night

Our family of 5 stayed in a two room suite and it was perfect so everyone had their own space!

10

Deborah

24 Aug 2025

·

Stayed 2 nights

Very nice, quiet hotel at a good rate.

10

Deborah

7 Aug 2025

·

Stayed 8 nights

I thought the breakfast was wonderful...but then they even offer evening hearty snacks as well as free beer and wine!! Are room was great, but you can see the upholstered furniture is wearing down. Beds were very comfortable!!

6

Mary

2 Jun 2025

·

Stayed 1 night

I was disappointed that I had to try three rooms before I found one that would be acceptable for my stay. The first room was almost 80° and it seemed the air conditioning was broken. The second had a strange vibration in the floor and bouncing off the windows. It may have been above the laundry area. The third room was just right! I must say though the staff was very patient and kind with me to keep offering different rooms until we found one that was going to work.

10

Shane

2 Apr 2025

·

Stayed 1 night

Unfortunately in the middle of the night it wasn't quiet in the room. Hard to sleep.

10

Chasen

1 Mar 2025

·

Stayed 1 night

It was very clean. The beds are the most comfortable I've ever slept on. The two room suites give us enough room for our family to relax. We checked in around 8:30 pm, and the person working the front desk was wonderful. She had a great personality, seems to love her job, and was so helpful. Not our first stay at this location, and we'll be back.

8

Crystal

29 Dec 2024

·

Stayed 3 nights

An good hotel overall. And I would recommend this hotel to a friend. However, the heat/air in our unit was fairly loud. After a while, we got used to it so it wasn’t too bad.

6

Lisabeth

4 Jul 2025

·

Stayed 1 night

We had reserved an accessible room but didn’t get one. I use a walker and our room was the furthest from the elevator. Seeing as we were only staying one night we didn’t bother complaining. The size of the suite was great but the sofa was old and threadbare. I also sunk down in it.

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Service

Staff are frequently described as friendly, helpful, and accommodating, including smooth check-ins and assistance with special requests. A minority report rude or unavailable front-desk service and limited on-site maintenance.

Related guest reviews

10

Eric

2 Jan 2023

·

Stayed 1 night

E-checkin worked really well, being able to simply walk up and give my name and get my key was fast and easy to use. Our time at the hotel is short and went without any problems

8

Barbara

24 Aug 2025

·

Stayed 3 nights

Hotel was generally quiet. Staff was helpful when asked questions.

10

IAN

1 Jul 2023

·

Stayed 3 nights

The staff were fantastic. We had a great stay.

10

Glenna Halley

18 Jul 2025

·

Stayed 2 nights

I have stayed here more than half dozen times. Each time the service has been good and friendly. No complaints. Walking distance to groceries, Costco, coffee, and restaurants.

10

Heidi

10 Aug 2025

·

Stayed 1 night

Very nice. The property is clean and well maintained. Check in was easy and we felt very welcomed, even though it was 11:30pm.

6

Darius

24 Oct 2025

·

Stayed 2 nights

Initially we were sent to the wrong room, but we quickly realized it wasn't the room we had paid for and the front desk clerk found the error and got us into the right room. Later we discovered the toilet wouldn't flush, so all weekend we had to manually reach into the back tank and make it flush as they didn't have maintenance staff to fix it. They refunded us a portion of our charge. Building is getting a bit worn down.

10

Christopher

19 Jun 2024

·

Stayed 1 night

The front desk staff/management was excellent! My father was having surgery at nearby Mayo Clinic and it was scheduled very early in the morning so I called the night before to check if we could check in a bit earlier than 3pm. They indicated they could not guarantee but would make note to clean our room asap to try and accommodate. When we arrived for check in early, they had the room ready and my father could rest and recover. Great service and we will remember that upon return trips to Rochester. THANK YOU!!

8

Tashawna

7 Aug 2023

·

Stayed 2 nights

The property was great! Beautiful and clean and quiet. Checkin was not very welcoming. The clerk was rude.

6

Bob

20 Jun 2024

·

Stayed 1 night

Room door dead bolt would not lock, Damage to the walls were not repaired. Just painted over (Bathroom) I would have told the desk attendant, but no one was manning the desk when we left.

4

Kristiana

27 Apr 2025

·

Stayed 1 night

Of the 3 Staybridge Hotels my family and I stayed in over the course of our family vacation, this Rochester location was absolutely the worst overall. We arrived around 9pm after traveling all day. The room itself wasn’t very clean when we got in, with most surfaces feeling gritty and sticky. We didn’t have any extra bedding for the pull out couch, and no one answered the front desk phone when we called down. We made do for the night and then noticed more issues in the morning, namely that the shower was broken, the towels had holes in them, and the remote/alarm clocks were missing the battery covers. I went to the front desk just to let them know and to ensure we wouldn’t be charged for these items, and the man working the front desk was one of the rudest customer service people I’ve ever encountered. He was interrupting to make excuses to the point where I couldn’t even get a word in. “Minnesota Nice” apparently skipped this location. Based on the staff and cleanliness, we would never return to this location.

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Location

Convenient, walkable location near restaurants, groceries, and a short drive to Mayo Clinic; guests like the easy access. Many also mention the area feels quiet.

Related guest reviews

10

Shawn

13 Oct 2024

·

Stayed 3 nights

Friendly staff. Convenient location. Spacious suite.

8

Katie

8 Aug 2024

·

Stayed 4 nights

Hotel was nice and close to restaurants/grocery shopping. Great location to Mayo.

10

Joan Pero

31 Mar 2025

·

Stayed 1 night

Staff was very friendly. Room was clean and spacious with a modern feel. Enjoyed the quietness and got a good nights sleep. Within walking distance of restaurants and grocery store.

10

Glenna Halley

18 Jul 2025

·

Stayed 2 nights

I have stayed here more than half dozen times. Each time the service has been good and friendly. No complaints. Walking distance to groceries, Costco, coffee, and restaurants.

8

LaFae

13 Nov 2023

·

Stayed 2 nights

Close to area shopping and restaurants.

10

Steven

13 Jun 2023

·

The convenience of Smoak BBQ across the lot--as well as the great room (Full Kitchen) as a 'open house' to celebrate Graduation. Grateful for your location/pricing/convenience

8

PMS

25 Jun 2024

·

Stayed 3 nights

Cleanest hotel I've ever stayed in, so that's great. The floors in the hallways have weird random dips and uneven spots. Walkable distance from a grocery store (right next door). Heater for the pool and spa was out so the water was chilly but not too bad. Staff were super nice and accommodating. 8 out of 10 would recommend.

10

Susan

6 Dec 2022

·

Stayed 1 night

Excellent will recommend staying here, great location!

8

Hannah

20 Sept 2024

·

Stayed 2 nights

We have stayed here the past 4 years during a truck show in a nearby city. It is a great location for where we need to be. Hotel is always clean and quiet. Staff helpful. Breakfast in the morning is nice, there are also some nice places to eat nearby.

8

Denise

23 Jun 2024

·

Stayed 1 night

Restaurant walking distance, nice surroundings.

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Dining

Breakfast is often praised for quality and variety, and the evening social with snacks and drinks is a plus. Still, several reviews cite limited selection or items running out early, especially on busy mornings.

Related guest reviews

10

Dominique

3 Jul 2025

·

Stayed 1 night

Great property, clean rooms and helpful staff. Evening reception with music and breakfast were exceptional.

8

Linda

24 Dec 2023

·

Stayed 1 night

Check in was ok. Rarely a person at the front desk. beds were comfortable, room was nice. Bathroom floor was dirty, could use a sweep and a wash. Great eating are, lots of room, the food however was something that needs work. Sausage was dry, tator tots were dry, not much variety.

8

Ryan

28 Apr 2024

·

Stayed 2 nights

The room and building as a whole were nice and clean. Breakfast left a lot to be desired. Very limited options and they ran out of food by 9:15 on the second day, even though breakfast was advertised until 10:30.

10

Family

23 Feb 2025

·

Stayed 2 nights

Very clean facilities. Breakfast menu varies from day to day and very tasty.

10

Roman

16 Jul 2024

·

Stayed 1 night

The breakfast is excellent too.

10

Deborah

7 Aug 2025

·

Stayed 8 nights

I thought the breakfast was wonderful...but then they even offer evening hearty snacks as well as free beer and wine!! Are room was great, but you can see the upholstered furniture is wearing down. Beds were very comfortable!!

10

Jamie

24 Nov 2023

·

Stayed 3 nights

The only downside was the breakfast. They take it up earlier than the stated hours, so if you have kids plan to eat when they open. Everything was gone by 8:30am.

10

Wayne

19 Jan 2025

·

Stayed 1 night

Would definitely stay here again.The breakfast in the morning was amazing. The rooms were really clean.

6

Collette

2 Jan 2023

·

Stayed 1 night

Liked the location. Room was very nice. Morning breakfast was very disappointing. Cereal selection is only 1 type. Eggs were soupy and breakfast meat was missing. Selection in the pantry area was low. Won’t stay there again.

10

Oliver

14 Apr 2025

·

Stayed 3 nights

Service was friendly and I enjoyed the social aspect of the evening.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$115
February	US$107
March	US$122
April	US$133
May	US$140
June	US$131
July	US$141
August	US$151
September	US$152
October	US$154
November	US$126
December	US$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $130	18 $121	19 $125
20 $115	21 $123	22 $123	23 $123	24 $123	25 $112	26 $111
27 $115	28 $131	29 $131	30 $131

Su	Mo	Tu	We	Th	Fr	Sa
				1 $133	2 $117	3 $116
4 $117	5 $123	6 $122	7 $122	8 $123	9 $138	10 $138
11 $115	12 $139	13 $131	14 $131	15 $123	16 $119	17 $114
18 $109	19 $138	20 $146	21 $156	22 $134	23 $107	24 $118
25 $114	26 $123	27 $130	28 $122	29 $134	30 $133	31 $128

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Comm)

Room, 2 Bedrooms, Accessible, Kitchen (Tub)

Studio Suite, 1 Queen Bed, Kitchen (Comm)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Roll Shower)

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Accessible, Kitchen (Comm, Tub)

Suite, 2 Bedrooms, Kitchen

Studio Suite, Kitchen

Suite, 2 Bedrooms, Accessible, Kitchen (Comm)

Studio Suite, 1 Queen Bed, Kitchen

Suite, 1 Bedroom, Accessible, Kitchen (Comm, Roll Shower)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Comm, Tub)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Rochester by IHG

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