Name: Holiday Inn Express Hotels & Suites Loma Linda by IHG
Address: 25222 Redlands Boulevard, Loma Linda, California, United States of America, Loma Linda, California, US
Price range: US$96–US$220 per night
Rating: 8.48

What guests think

Reviews of Holiday Inn Express Hotels & Suites Loma Linda by IHG highlight friendly staff, generally clean rooms, and a convenient location near Loma Linda University, alongside mentions of complimentary breakfast, occasional noise, and maintenance issues plus surprise parking fees.

Several guests reported lukewarm shower water and variable pool cleanliness or temperature. A minority cited communication or billing issues, inconsistent housekeeping, and a few security concerns in the parking area. Overall, it suits short stays focused on nearby appointments, with some variability in facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests use the pool and hot tub, and some liked the fitness room, but recurring reports mention a dirty or cold pool, very warm or stuck elevators, and paid parking. A few also noted limited or nonworking laundry machines and no grassy dog area.

Related guest reviews

8

Michelle

10 Aug 2025

·

Stayed 4 nights

The only thing was that their pool was not very clean. Other than that it was really nice

10

Tracy

3 Aug 2025

·

Stayed 2 nights

Best place to stay besides the swimming pool and hot tub and the laundry room machine just don't work is all other than that I liked it

6

Nancy

2 Aug 2024

·

Stayed 7 nights

I didn't like how the gym and equipment was dirty.only one elevator was working. What I liked was that the Lady preparing the breakfast was super friendly, I wish I could remember her name. She made us feel welcome.

8

Franklyn

11 Sept 2025

·

Stayed 2 nights

Elevators sounded like they have not been serviced for awhile

2

Jubing

26 Jun 2025

·

Stayed 2 nights

Be aware that there is no free parking on site

8

Roderick S

6 Jan 2026

·

Stayed 1 night

Room was excellent except TV didn’t work and the Luggage bench was removed. Staff was great and Breakfast and exercise room were useful and excellent. Luggage carts could use a cleaning.

6

Harry

26 Jun 2025

·

Stayed 3 nights

I am not realizing about the $14 parking charge, that doesn't sound right.

6

irene

7 Sept 2025

·

Stayed 2 nights

The hotel was really hot. No AC in the halls and the room AC took a very long time to cool down the room. The staff, breakfast and cleanliness of the hotel was very good.

8

LISA

4 Aug 2025

·

Stayed 1 night

Hotel and room were clean. Breakfast was good. Asked for a quieter room and we received one. Overall a good stay. If you have a dog with you, keep in mind there is no grassy area. Plants and mulch are the only places for your dog to do its business.

10

Umar

1 Sept 2025

·

Stayed 2 nights

Pool was nice jacuzzi felt great! Not so super busy!

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Cleanliness

Many reviews describe very clean rooms and public areas, yet there are recurring lapses such as stained carpets or bedding, missed housekeeping, and occasional pests reported. Cleanliness can vary by stay.

Related guest reviews

6

Jessica

16 Jun 2024

·

Stayed 1 night

The property was clean over all. Except our room floors were very very sticky. Over all it was a nice stay thank you

4

Robertson

21 Sept 2025

·

Stayed 1 night

The room we were supposed to stay in was not clean and it looked like someone was laying on bed trash on table. I was too tired to leave, but we were given another room promptly by front desk on duty.

6

Danny

22 Jul 2025

·

Stayed 7 nights

My room was clean fully each day. Two time the bed was made. Trash was not removed one day. Cleaning supplies were felt one day. Toilet wasn't cleaned twice. I was there for seven day and you can tell when did maids clean your room.

6

Jawon

14 Nov 2023

·

The property was located in a decent area. However, the cleanliness of my room was subpar. My towels were dirty / stained, and I found a roach in my shower.

10

Krish

30 Dec 2025

·

Stayed 3 nights

Spotless

4

Cheryl

28 Feb 2024

·

Stayed 1 night

I was surprised at the run down condition of this hotel. It definitely needs attention. The rugs in the room and hallways were stained and nasty looking.

4

VICTORIA

31 Dec 2024

·

Stayed 1 night

Pull out couch in the room with the king size bed had blood on the sheets. Body wash was empty. They don’t clean the rooms very well each guest.

10

Delia

27 Jul 2025

·

Stayed 7 nights

Very clean ...

2

Lori

22 May 2024

·

Stayed 1 night

What was unique about this motel room? It had bed bugs!

10

Lucia

31 Jul 2025

·

Stayed 3 nights

The property was very clean

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Rooms

Rooms are often spacious and comfortable, but several mention thin walls and noise, plus maintenance issues like nonworking TVs, loud AC, and lukewarm showers. Some found beds small or too firm.

Related guest reviews

6

Jillian

25 Jul 2025

·

Stayed 1 night

While proximity to LLMC is good, a place to get a quiet decent nights sleep it was not. The walls are SO thin I could hear the conversations of those next to me, someone was banging on doors and either housekeeping was vacuuming the room on the other side of me or they were doing construction at past 10:00pm.

8

Gary

1 Mar 2023

·

Stayed 1 night

Wonderful breakfast!! Clean, but not quiet. AC sounded like a UFO hovering!! Woke us up all night.

6

Linda

31 Dec 2025

·

Stayed 5 nights

There was never enough hot water. Couldn't even get thru a shower without it becoming luke warm.

10

Shannan

16 Aug 2025

·

Stayed 2 nights

The room was quite spacious and large

10

Teresa

31 Jul 2025

·

Stayed 2 nights

Very clean. Super comfortable room.

8

Shannon

2 Sept 2025

·

Stayed 5 nights

My only complaint is that I was woken up every night by the people in the room above me. I could hear them stomping all night. I’ve never had a hotel where I could hear anyone above me. I was staying here because my grandpa died and so sleep was hard enough without the stomping. Sounds like a piece of plywood was all there was in between my ceiling and their floor.

6

Debra

23 Aug 2025

·

Stayed 2 nights

Unfortunately the tv had to be replaced then only the tv remote channel and volume buttons worked. Also shower lever had to be manipulated to turn on/off water. First ‘bad’ experience at Holiday Inn in 30 years. :(

6

Elizabeth

20 Sept 2025

·

Stayed 1 night

Internet does not work. Try to tether on my phone could not get signal. It was very difficult for us to do our meetings.

6

Nikole

2 Jun 2025

·

Stayed 1 night

The staff were amazing but the walls were so thin I could hear everyone above and around me movinf well into the morning even with the A/C fan running. Seemed like a cheaply maintained room as well, but it was clean.

8

Valeska

3 Sept 2025

·

Stayed 1 night

I didn’t like the bed are uncomfortable and pretty small

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Service

Staff are frequently praised as friendly, accommodating, and professional. However, some guests experienced slow or unhelpful responses, check-in errors, overbooking or billing issues, and limited follow-through on problems.

Related guest reviews

8

Gregory

3 Mar 2025

·

Stayed 6 nights

Great Stay but front desk check in destroyed the 6 day experience for me and my family. The inexperienced front desk team double charged my stay crippling my plans I had for me and my family. They charged $850.00 overcharge emptied my bank account to $72.00. I can’t get money back for 7 to 10 business days. It should be only 5 star customer service doing this job at a quality hotel like holiday inn. Fire that team at Loma Linda Ca.

10

Dayna

23 Jul 2025

·

Stayed 2 nights

The front desk staff was awesome. They went out of their way to ensure our comfort. I would gladly stay here again. This staff is above and beyond helpful!!!!

2

Rogi

9 Mar 2025

·

Stayed 1 night

Tried to check in 40 mins early. The lady at the front desk didn’t check the system but stated they are full and to come back at 3pm. At 3:06pm I try to check in again. They said we need to wait another 10-15 minutes because housekeeping was on break so they couldn’t check the rooms to confirm which were ready for use. So let me get this straight, during your hotel policy-stated checkin time, you have staff on break so you can’t confirm if rooms are available? How does that even make sense. Smh. Over the 100’s of hotels I haven’t stayed at, in addition to the 5 years working for a hotel corporate office where I was directly involved in hotel operations coordination, have I ever not been allowed to check in early, let alone not have my room available at the stated check-in time. Terrible service. When they finally said I could check in, which was about 20 minutes after checkin, they said they still needed time to clean the room. Per the front desk’s instruction, we went to get our stuff, but still waited another 10 minutes until we could enter the room. The room smelled heavily of cleaning agents that agitated my wife’s asthma and my schnoz in general.

10

Valerie

1 Aug 2025

·

Stayed 1 night

Everyone was so nice, but especially Nick and Tony. They both were very polite, helpful, informative and welcoming.

10

Dwain

13 Apr 2025

·

Stayed 1 night

The property was excellent! But Heather, the person who checked me in was AMAZING!!! She deserves a raise!! Extremely helpful!!

10

John

15 Dec 2025

·

Stayed 1 night

Staff check in very professional and welcoming Amenities available We were issued a great room Spotless Breakfast available got us ready for our travel day Will return when visiting Loma Linda relatives and friends

10

Shelli

14 Jul 2025

·

Stayed 1 night

Very nice staff at check-in. Tony was super nice and caring.

4

Angelyn

13 Feb 2024

·

Stayed 1 night

When we checked in the front desk girl had seemed a little stressed out and all over the place. She had meased up on my parents hotel room. My dad checked in and we left for a celebration and when we went back an hr later, my dad's key card stopped working. We went down to front desk but no one was there and waited 30 minutes. It got to the point where security had to go and get someone from the hotel next door. She helped fixed the key card but it turns out someone was put in that same room. Whenasked r o soak to the manager, they had no one in site. I was really disappointed comsidering the ratings and reviews i read.

2

Per

12 Dec 2025

·

Stayed 2 nights

Do not stay here. My wallet with a large sum of cash was stolen. I checked out, and immediately realized I had left my wallet in the dresser drawer. I called and they stated they checked with housekeeping, with management, and did not find it. I know I 100% left it there, so it was stolen either by house keeping or the front desk who I had reported it to. Do not stay here; I am not someone to throw out accusations but an employee, who is a representation of the company, here comitted grant theft, at a felony level. It is now being dealt with the police, but as a warning to future guests, there is theft occuring here and your belongings are not safe. Management did little to nothing to assist.

10

Elaine

2 Nov 2025

·

Stayed 4 nights

I had surgery at Loma Linda The front desk was awesome in handling our needs. Shout out to Alexis, Erica and Carla!

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Location

Convenient for Loma Linda University and the hospital with easy freeway access. Some guests felt the surrounding area and parking lot were sketchy, citing homeless activity and a few vehicle incidents.

Related guest reviews

10

John

3 Dec 2024

·

Stayed 1 night

Just off freeway

10

Eduardo

16 Sept 2024

·

Stayed 2 nights

Check in was great front desk was very friendly make us feel welcome, Check out was Horrible! There was vandalism done to my vehicle while on the property I ask the front desk to see if there was a camera aiming at the area where my vehicle was park but he wouldn’t do anything he just say we have cameras all around the property if you want anybody to look at anything you’ll have to do a police report firs, So I did and they ask if there was a camera that can pickup anything, so that it wouldn’t be a waste of time, totally fair that’s what I was asking the help desk to do just check, but there was no concern at all for the customer needs From the person at the desk at the time, Really disappointed with the way the hotel staff reacted to the incident..

10

Debra

26 Jun 2025

·

Stayed 1 night

The hotel is very clean, quiet and close to the Loma Linda Hospital.

10

Dolores

10 May 2024

·

Stayed 1 night

Easy access from the freeway, very clean facility and outside areas, good breakfast.

10

Martha

21 Jul 2024

·

Stayed 2 nights

It was closed to the place I needed to go. Staff is courteous and I’m glad they have breakfast. Very quite around the property.

10

Linh

24 Jul 2025

·

Stayed 2 nights

Great place. Very close to Loma Linda University.

10

Stephanie

18 Jun 2024

·

Stayed 1 night

Sketchy area.

10

Kendall

1 May 2025

·

Stayed 1 night

Very clean and good location.

8

Byung-il

20 Sept 2024

·

Stayed 3 nights

Convenient location

10

randall

26 Jul 2025

·

Stayed 4 nights

Staff was nice. Lots of homeless. They try to keep them aeay atleast. California gives out vouchers for homeless to stay at hotels and this hotel does not accept them. Good place to stay.

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Dining

Complimentary breakfast is widely appreciated for quality and variety. A few guests found the selection limited or the hot items mediocre.

Related guest reviews

10

Gabriela

7 Oct 2024

·

Stayed 1 night

Great stop. Clean. Amazing breakfast. courteous staff.

6

Esteban

6 Jun 2025

·

Stayed 1 night

The checkin representative was great. The bess were super uncomfortable. There weren’t any towels in the pool area. Breakfast was ok.

10

Elizabeth

11 Dec 2024

·

Stayed 1 night

Great breakfast great service.

10

Kristina

18 Jul 2025

·

Stayed 1 night

It was a last minute booking as we got stranded due to a tire issue. We had no issues checking in or out. The rooms were absolutely amazing. Clean. And renovated. The pool was kind of busy, but it was good. Breakfast options were great. And it was very quiet regardless of amount of people walking up and down the hallways.

10

Roderick S

3 Dec 2025

·

Stayed 1 night

Breakfast menu was limited. Staff and service was great. Location is safe. Room was clean and spacious.

10

David

10 Oct 2025

·

Stayed 2 nights

This Holiday Inn was very clean and had a new construction feel to it. The room was perfect, with comfortable bedding and a nice clean bathroom. It has a nice exercise room and a very nice breakfast and dining room. We were very pleased with the accommodations and the price for the room.

10

Melissa

14 Nov 2024

·

Stayed 2 nights

Clean, friendly, nice soaps, great breakfast! The only thing I would change is having the staff ask guests to quiet down late at night. Otherwise perfect!

10

Diana

3 Jun 2025

·

Stayed 4 nights

The staff is very friendly and helpful. Clean hallways and rooms. The hot portions of the breakfast could be much better.

10

Yazmin

4 Nov 2024

·

Stayed 2 nights

Everything was good, breakfast was included and they did offer a good variety ☺️ it was a 7min deive to tj max ross, and many other areas.

10

Renate

3 Oct 2025

·

Stayed 2 nights

The room was clean, breakfast very good, staff super friendly snd helpful.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$94
February	US$99
March	US$133
April	US$104
May	US$100
June	US$109
July	US$105
August	US$100
September	US$134
October	US$121
November	US$122
December	US$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $103	17 $101	18 $129	19 $219
20 $107	21 $96	22 $103	23 $100	24 $114	25 $113	26 $114
27 $107	28 $108	29 $106	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $106	3 $128
4 $127	5 $104	6 $104	7 $105	8 $104	9 $124	10 $129
11 $103	12 $105	13 $105	14 $220	15 $100	16 $100	17 $123
18 $120	19 $102	20 $106	21 $125	22 $107	23 $125	24 $131
25 $105	26 $109	27 $102	28 $102	29 $125	30	31

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Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (Mobility Tub)

Suite, 1 King Bed, Accessible (Mobility Tub)

Suite, Multiple Beds

Standard Room, 2 Queen Beds

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed

Suite, 1 King Bed (Additional Living Area)

Standard Room, 1 King Bed

Suite, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Standard Room, 1 King Bed, Accessible (Mobility Roll Shower)

Suite, 2 Queen Beds, Accessible (Communication Accessible)

Deluxe Room

Standard Room

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotels & Suites Loma Linda by IHG

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Prices for upcoming dates