Is parking available at the property?

Yes, parking is available on-site, but it is limited and subject to charges of GBP 20 per night. Guests are advised to contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

English breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately GBP 9.99 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available for a fee of GBP 10, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additionally, elevators are available for ease of access.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Hounslow, within a 10-minute drive of the Thames River and Twickenham Stadium. It is approximately 9 km from Heathrow Airport and 8.1 km from Kensington High Street.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests, with access from 6:30 AM to 8:00 PM. The hotel also features an outdoor heated pool.

What are the policies for guests staying with children?

Children aged 2 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs and rollaway beds are available upon request, but guests must contact the property in advance to reserve them. A fee of GBP 25 per night applies for rollaway beds.

The Continental Hotel and Spa, Heathrow

Average nightly price at The Continental Hotel and Spa, Heathrow by month, last 12 months (USD)
Month	Average price
January	$66
February	$86
March	$69
April	$83
May	$85
June	$119
July	$123
August	$93
September	$104
October	$89
November	$105
December	$96

What guests think

At The Continental Hotel, Heathrow, reviews describe friendly staff and convenient tube access, but also frequent maintenance issues and air conditioning problems, mixed experiences with the gym-linked pool and spa, and limited, paid parking.

Rooms vary in size and comfort, with dated decor, sealed windows, dim lighting, and occasional faulty fixtures or electronics. Cleanliness feedback is inconsistent, ranging from clean bedding to reports of dirty carpets, bad smells, and bathrooms needing deeper care. The on-site Asian restaurant gets praise from some, but breakfast is not included and service reportedly starts late, which frustrates early travellers. Expect a budget-minded stay with helpful staff but uneven upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Access to the pool, spa and gym is a plus, though they are run via the adjoining gym, can be busy or cold, and some areas smell of chlorine. Parking is limited and paid, and lifts have failed at times.

Related guest reviews

2

Sharmilee

Apr 21, 2025

·

Stayed 2 nights

4 stars? More like a bad joke – this place doesn’t even deserve one. Let’s start with the parking – or lack of it. When I booked, there was no mention that the parking is tiny and shared with a gym. So not only do hotel guests fight for a spot, but you’re also competing with gym-goers. Great planning, right? We booked a superior twin room – not sure what was "superior" about it. The room was like a sauna, with no ventilation at all. When we complained at 10 PM, we were told to move rooms. Seriously? The night before a wedding? We had everything laid out and packed, and were forced to repack and move because of their poor facilities. As for the restaurant – laughable. It doesn’t even open until 10 AM, so forget about any kind of early breakfast. And don’t expect a full English – not even an attempt. The food we did try was just overloaded with chilli. Apparently, that's their one flavor. Oh, and the staff? Unhelpful and full of attitude. In the room, there were no glasses for water. Tea and coffee were there, but no stirrers – how are we meant to mix anything, with our fingers? When I ordered food from outside and asked for cutlery, I was told, “We don’t provide that.” Seriously? I don’t know who handed them 4 stars, but they need to get their eyesight checked. This place was a total disappointment from start to finish. Never again.

2

stephen

Mar 27, 2025

·

Stayed 1 night

Experience was poor, Breakfast is not served until 09-00 and that far to late to allow for breakfast and leaving for appointments. My kettle was not working, asked for replacement nothing came. Shower ran cold. Gym was a bonus for me, however, so over crowded that i was unable to train. disappointing experience.

6

Toby

May 20, 2024

·

Stayed 1 night

Small rooms. Parking fills quickly

4

Neil

Jan 17, 2025

·

Stayed 1 night

We wouldn’t stay again. On arrival, we were told the lift wasn’t working. This meant carrying six pieces of luggage up to the second floor. We should have been informed of this before arrival. If using the pool, you will need to take your bathroom towels down with you. Our room was very dark, the lighting installed wasn’t adequate. When we went out for dinner, we found food scattered along the corridor and stairwells. We didn’t have a positive stay.

8

Wayne

Apr 28, 2025

·

Stayed 2 nights

Great location with tube about an 2 min walk , shops and cafes very close by too and spa /pool / gym . Comfy beds /generally clean / modern idea but a little shabby . Staff all polite and helpful

6

Arathy

Mar 11, 2025

·

Stayed 2 nights

The best part of the hotel is the Meraki Spa located within the hotel. We got massages and they were incredible. Highly recommend the Spa. As for the hotel; the location is good as it’s near Hounslow town centre with plenty of food options and cineworld. Tube station is just a couple minutes walk away so easily accessible. The hotel itself wasn’t amazing. The pool, sauna and jacuzzi are open to the gym members so it gets pretty busy. It’s evident that the hotel is old and requires maintenance.

6

Sophie

Aug 19, 2024

·

Stayed 1 night

Pool and spa was really nice bedrooms were clean and comfy ..carpark has around 8 spaces and charge an extra £20 ..which is a bit much ..no snacks or drinks available has a Indian restaurant attached ..In the middle of the night was woken up to a very strong smell of weed which seemed to be coming from the air con as no windows that could open so was the only explanation..when telling the guy the following morning he looked at me like i was crazy and disnt believe. But i know the smell and was definitely the green stuff so that was most likely why i had a good 😴 sleep but was concerned how this could happened and no money given off when mentioning this .

4

Conor

Jun 22, 2025

·

Stayed 1 night

Awful hotel. Car park was full so we had to park elsewhere for our stay, all communal areas smelt of the Indian restaurant at all hours of the day, and our ‘Superior’ hotel was basic at best. No drinking water provided in the room so we had to go and purchase some, and the aircon barely worked - which was needed because our window wouldn’t open. The pool is not operated by the hotel and is part of a muscle gym, and the pool itself was too cold to even swim in. Not a welcoming or relaxing atmosphere whatsoever. Whole place needs a deep clean and an intensive refurbishment.

10

Shabnam

Apr 5, 2025

·

Stayed 2 nights

This hotel is amazing my room is equipped with everything, beautiful South Indian restaurant on site. Spa is free and I had a Thai massage.Extended for another night will be back. 5 star service.

10

Ben

Jul 4, 2024

·

Stayed 1 night

Staff were friendly and helpful. Local shops, plenty of parking near by if you can't fit in their car park. Room was clean, lovely shower and really comfy bed. To top it off complimentary use of the swimming pool, sauna and steam room! Honestly couldn't have asked for anything more.

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Cleanliness

Feedback is mixed: several guests reported musty or sewage smells, stained carpets, and rooms or bathrooms needing a deeper clean, while others found bedding and rooms generally clean.

Related guest reviews

4

Claudia Enza

Nov 29, 2024

·

Stayed 5 nights

dirty , the cleaning service doesn't change the sheets I checked in to have the bed smell like the last person who slept there then they continue to not change sheets also they dont put mattress cover just a plain sheet over mattress never have I stayed at a hotel without a mattress cover ...

2

Patricia

Jun 16, 2025

·

Stayed 1 night

The room was very dirty

8

GIUSEPPE

Sep 8, 2024

·

Stayed 1 night

Definitely not a 4* hotel. There was a musty smell throughout the hotel, especially in the lift. The carpets in the room had many clumps of hair and seemed unclean, The kettle had limescale and black debris which looked like scales from the heating element. On the plus side the room was spacious and I had a comfortable night's sleep.

2

chana

Dec 15, 2024

·

Stayed 1 night

The rooms smell bad. Musty and moldy smell. I had a bad stay. The staff member was lovely and tried to help and gave me another room. The windows don't open. You felt claustrophobic. The fridge didn't work. It was a very bad experience. The rooms are clean and have everything but the hotel is old. Adjacent rooms and lots of noise. Busy elevator. Bad hotel. There is a good pool and sauna but it is a modern area belonging to the gym under different ownership. They promised in the description that there is breakfast. And there is no breakfast. Informs incorrectly. I had to wash all the clothes because they smelled of mold and mildew.

4

Colleen

Oct 15, 2025

·

Stayed 1 night

The room felt dirty. The drapes were falling of their hooks. The toilet paper holder was barely hanging onto the wall. They had a small fan for air circulation instead of AC. They had a portable AC unit in the hall. The room has a musty smell.

4

Peter

Nov 11, 2024

·

Stayed 1 night

Very limited parking at the hotel, not in a particularly nice part of town and the room we were given absolutely stank of drains

6

Lisa

Sep 28, 2025

·

Stayed 2 nights

Room good size, lots of storage. Clean comfy bedding and decent bathroom with big shower cubicle with toiletries. Limited parking but we got a spot and hotel gave us it at descounted price. Staff helpful. Didnt eat at restaurant, but did go across the road to Travelodge for English Breakfast Just not 4 star. Decor needs redoing, scuff marks, chips. Lampshades cracked. Paint chipped. Carpet stained. Curtain burnt mark. Bathroom fan pitted in dust. Undesirable marks on walls. Didnt get time to check out spa as at the Rugby.

2

Kern

Aug 28, 2024

·

Stayed 5 nights

The pictures for this hotel did not reflect what the rooms where supposed to look like. The bathroom was dirty, the room smelled, there was hair on my pillows. I could go on and on. I wouldn't recommend this place to anybody. They definitely need an upgrade.Theyir was a lot of issue with this hotel.

2

Monika

Feb 4, 2025

·

Stayed 1 night

Dirty

4

Jamie

Nov 4, 2024

·

Stayed 1 night

There was clearly something wrong with the drains, as the bathroom smelled like sewers. The only way to deal with it was to put the plug in the sink, a wet towel over the drain in the shower, and then leave the bathroom extractor fan on. In the middle of the night, the main room lights started turning on and off, waking everyone. This continued for twenty minutes until I removed the room key from the master switch. No reason was given for either of these issues.

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Rooms

Room sizes vary from compact to spacious, with dated decor, sealed windows, dim lighting, and occasional faulty electronics or fixtures. Temperature control is inconsistent, and some guests found beds uncomfortable.

Related guest reviews

2

Mahmoud

Jan 23, 2025

·

Stayed 1 night

First lift didn’t work has to go up 4 floors Then the window in the room is sealed Lamps in the room and bathroom was on and off Makeup table lamp didn’t work However this was not a 4 star would say 2 !!

6

Martin

Jul 6, 2025

·

Stayed 1 night

Definitely more a 2 star than higher, no air con ,can't open room windows , fans plugged in on the landings and corridors but just blowing hot air around , 20 pounds parking for 1 night ,local area not the best.

2

Merhala

Oct 11, 2025

·

Stayed 2 nights

The room was very cold. After complaining about it, they gave me a heater. There were several other things which were highly unsatisfactory. I booked the hotel for 2 nights but got out after 1 night, even without any refund. I got another hotel room, thank goodness. Never again - to that hotel.

6

Parmjeet

May 30, 2025

·

Stayed 2 nights

bed was uncomfortable the overall room was ok

4

Peter

Oct 10, 2025

·

Stayed 2 nights

No access to fresh air. Room very small and hot. Air not working - Only a noisy old fan that was noisy. Really not value for money.

2

mark

May 15, 2025

·

Stayed 2 nights

Not terrible for for the price, but they have some problems. The AC clearly doesn’t work. I had 1 night without and asked to move and it didn’t work in the 2nd room either. Other guests were complaining. No windows open. Also issues with the lights turning on and off without me switching them. The staff were very friendly though

6

Emma

Jul 25, 2025

·

Stayed 1 night

Arrived early , before check-in . My 6 year old and I had travelled from America , and upon arrival I asked would it be possible for a room. The receptionist was a lovely girl and checked with 2 senior staff including a manager but said it wouldn’t be possible. An hour later a lady told me a room was ready but would be an extra £20. At this point I just needed to get my son into bed as he was sleeping on me in the reception area which is very basic and uncomfortable for a 4 star hotel. The room was very basic , lighting was poor, sockets were hard to navigate. The shower door was broke also.

8

Heather

Oct 2, 2024

·

Stayed 1 night

Pro’s: Decent sized hotel room, with good location, close to train stations and the airport. Staff were accommodating when we needed anything. There was access to a pool and hot tub via the gym (full waiver had to be signed before use). The hotel does have AC although when we arrived, the room was almost 32 degrees! Fortunately it cooled down while we went for dinner. Con’s: Not the greatest lighting - fairly dim and touchscreen buttons to use, some of which didn’t seem to work. The bathroom fan was wildly noisy and tied to the bathroom light so was on whenever the light was. There was a dripping noise at one point and the sink is designed in such a way that the water splashes out and gets your legs damp! The towel warming rack didn’t work but we were told it’s a health & safety concern? The phone wasn’t plugged in and the tv didn’t seem to work either. Stayed 2 nights, one was enough.

6

Jutta

Aug 19, 2025

·

Stayed 4 nights

Dinning option sin the neighborhood were limited. Cute coffeeshop nearby good for breakfast or just coffee. The room design was dated but the bedding was clean and comfy. We did not get the TV to work, not the safe and the mini fridge did not seem to be connected to power.

6

Audrey

Jul 9, 2025

·

Stayed 2 nights

I would not rate this hotel as 4 stars. The room was very small, bathroom had one towel and half used toilet paper roll and lotion. The towel warmer was all rusted and there was a gross stain on the carpet. Also, we had no electricity for 2 hours as charging our phones tripped the circuit in the room. They did eventually fix it but that should not have happened

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Service

Staff are widely described as friendly and helpful. However, problem resolution can be uneven, with reports of a lockout taking over 30 minutes, an extra fee for early check-in, and limited overnight staffing.

Related guest reviews

10

Faiz Ali

May 15, 2025

·

Stayed 1 night

I would give this hotel 5* for their service and hospitality.

10

rebecca

Nov 6, 2025

·

Stayed 2 nights

Loved the room. Clean. Air conditioning worked well. Staff was friendly. Easy check in

4

Thom

Aug 29, 2025

·

Stayed 1 night

I was locked out of my room, leading me to miss an important meeting. It took over 30 minutes to resolve and I ended up needing to move rooms. The staff did everything they could but it seems that they should have been prepared and able to override a broken electronic lock.

8

Mitjon

Aug 7, 2024

·

Stayed 5 nights

The staff and the manager named Jatin were the reason we decided to stay. Jatin was the nicest and most welcoming person ever! Def recommend this place because of the great people working there even though the facility is a little outdated.

10

Deborah

May 30, 2024

·

Stayed 16 nights

Friendly and approachable staff. Happy to deal with any query. The staff, location and quiet rooms, made it a very pleasant stay.

6

Emma

Jul 25, 2025

·

Stayed 1 night

Arrived early , before check-in . My 6 year old and I had travelled from America , and upon arrival I asked would it be possible for a room. The receptionist was a lovely girl and checked with 2 senior staff including a manager but said it wouldn’t be possible. An hour later a lady told me a room was ready but would be an extra £20. At this point I just needed to get my son into bed as he was sleeping on me in the reception area which is very basic and uncomfortable for a 4 star hotel. The room was very basic , lighting was poor, sockets were hard to navigate. The shower door was broke also.

10

Sharika

Oct 15, 2025

·

Stayed 1 night

I had a very pleasant stay, staff were super friendly and I felt at ease.

10

Ben

Jul 4, 2024

·

Stayed 1 night

Staff were friendly and helpful. Local shops, plenty of parking near by if you can't fit in their car park. Room was clean, lovely shower and really comfy bed. To top it off complimentary use of the swimming pool, sauna and steam room! Honestly couldn't have asked for anything more.

10

nicolaas

Sep 26, 2024

·

Stayed 1 night

Staff were fantastic and was a great location to stop after a long flight

2

Abdullah

Sep 24, 2024

·

Stayed 2 nights

This hotel is terrible the air conditioning stop working many times the elevator stopped working There is only one staff covering during night time and he cannot assist the customer because he cannot leave the front desk I will never come back to this facility

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Location

Very convenient for the Tube and Heathrow, with shops and markets nearby. A few guests felt the surrounding area was not appealing or comfortable late at night.

Related guest reviews

10

BigH

Sep 21, 2024

·

Stayed 1 night

Fit for purpose for the night. In the middle of town. Convenient

8

Wayne

Apr 28, 2025

·

Stayed 2 nights

Great location with tube about an 2 min walk , shops and cafes very close by too and spa /pool / gym . Comfy beds /generally clean / modern idea but a little shabby . Staff all polite and helpful

6

Marquitta

Aug 19, 2025

·

Stayed 2 nights

I didn't too much care for the area

6

Kari

Mar 24, 2025

·

Stayed 1 night

While close to the underground station I didn't feel comfortable to walk the short distance at night with my luggage. The room was clean except for the old carpet. The wifi wasn't working and the air conditioning was difficult to control. We were only staying one night before an early flight and the bed/bathroom were clean.

8

Kelly

Oct 29, 2025

·

Stayed 2 nights

Staff was very nice. Location was convenient for the tube, and there was a fantastic variety of food options from all over the world at the market nearby.

8

Joseph

Jul 11, 2024

·

Stayed 5 nights

I would stay there again. Room size was adequate, room was clean, staff were friendly and helpful. I ate in their restaurant, and there were plenty of quick bites and shops in the neighbourhood. A short walk to the tube, and a short ride to Heathrow. My advice is to get a professional (not an Uncle!) to attend to the fixtures which were off their screws, lamp shades, stiff door bolt, etc. The fridge used to be for a mini-bar. Now that is no longer a mini bar, please remove the holders for the individual bottles etc. so that the small fridge space is more useful. You should provide small soaps etc instead of the all-purpose dispensers. A translucent curtain and not just the thick one. Also, it would be good to have a good overall light for the room, instead of just table lamps.

8

JESUS ANTONIOJOSE LOPEZ

Dec 4, 2024

·

Stayed 4 nights

The hotel is 4 minutes away (walk) from a Tube station, take in consideration is a 40 min ride to central London, the room was ok, clean, smell a bit moist but not a huge deal, the room was cleaned well on a daily basis. The staff was very nice and provided a good service, the area is not the most glamorous but if you are going to use this hotel as a place to stay while enjoying the day in London this will do for a very decent price. I would stay here again with no issues

4

Peter

Nov 11, 2024

·

Stayed 1 night

Very limited parking at the hotel, not in a particularly nice part of town and the room we were given absolutely stank of drains

10

RUSS

Feb 10, 2025

·

Stayed 1 night

Very convenient to Heathrow for a budget friendly overnight stay. Was very clean and comfortable.

2

Adely

Nov 6, 2024

·

Stayed 1 night

First of all. The amenities presented to be part of this hotel are actually the Gold's Gym where you would have to have a membership to access them. Second, in order to check into the hotel, I had to go through the Indian restaurant downstairs. I arrived at 8pm to LHR, and instead of the 1--15 minute drive that was spoken about, it took almost 25mins. When I was dropped off, there was no clear entrance to the hotel, and while outside, I noticed how unsafe it appeared. Groups of people were hanging out across the street on the corner and it felt extremely unsafe, especially for my girlfriend. Won't be staying here again.

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Dining

The on-site Asian restaurant earned praise from several guests, but others disliked the food. Breakfast is not included and reportedly starts late (around 9–10am), which does not suit early departures.

Related guest reviews

2

Sharmilee

Apr 21, 2025

·

Stayed 2 nights

4 stars? More like a bad joke – this place doesn’t even deserve one. Let’s start with the parking – or lack of it. When I booked, there was no mention that the parking is tiny and shared with a gym. So not only do hotel guests fight for a spot, but you’re also competing with gym-goers. Great planning, right? We booked a superior twin room – not sure what was "superior" about it. The room was like a sauna, with no ventilation at all. When we complained at 10 PM, we were told to move rooms. Seriously? The night before a wedding? We had everything laid out and packed, and were forced to repack and move because of their poor facilities. As for the restaurant – laughable. It doesn’t even open until 10 AM, so forget about any kind of early breakfast. And don’t expect a full English – not even an attempt. The food we did try was just overloaded with chilli. Apparently, that's their one flavor. Oh, and the staff? Unhelpful and full of attitude. In the room, there were no glasses for water. Tea and coffee were there, but no stirrers – how are we meant to mix anything, with our fingers? When I ordered food from outside and asked for cutlery, I was told, “We don’t provide that.” Seriously? I don’t know who handed them 4 stars, but they need to get their eyesight checked. This place was a total disappointment from start to finish. Never again.

2

stephen

Mar 27, 2025

·

Stayed 1 night

Experience was poor, Breakfast is not served until 09-00 and that far to late to allow for breakfast and leaving for appointments. My kettle was not working, asked for replacement nothing came. Shower ran cold. Gym was a bonus for me, however, so over crowded that i was unable to train. disappointing experience.

10

Parminder

Sep 2, 2024

·

Stayed 1 night

Excellent service from the moment we walked in. We dined in the restaurant, the food was delicious. Would definitely book again. Thank You

10

Roderick

Oct 25, 2025

·

Stayed 4 nights

Need free contintal breakfast. There was no free breakfast.

8

Ian

Mar 19, 2025

·

Stayed 1 night

Unsure why previous reviews were negative. I found the stay comfortable and enjoyable with free access to the onsite spa and pool. The restaurant features exclusively Asian cuisine and was excellent. Only drawback is there is no breakfast service before 9:00am. Very good value for money

10

Heather

May 16, 2024

·

Stayed 1 night

Had a quick overnight before my flight. service was excellent, so nice and close to the tube for heathrow. Had an excellent meal in the restaurant. I will book again

8

Jarvey

Nov 8, 2024

·

Stayed 1 night

The staff was very nice and helpful. The property however is not as it seems in the pictures. The rooms are needing some fixes and the pictures online are should I say outdated compared to what we actually saw in the roo Itself mood lighting didn’t work air conditioning had issues clean but looked rundown. Staff was in restaurant was very nice also.

6

Jutta

Aug 19, 2025

·

Stayed 4 nights

Dinning option sin the neighborhood were limited. Cute coffeeshop nearby good for breakfast or just coffee. The room design was dated but the bedding was clean and comfy. We did not get the TV to work, not the safe and the mini fridge did not seem to be connected to power.

8

Richard

Jul 7, 2024

·

Stayed 1 night

Generally a good hotel. Nice rooms but the winner for me is the attached pool and gym. Friendly and helpful staff. Great restaurant attached. Will continue to stay here

8

Yunsheng

Jul 3, 2024

·

Stayed 1 night

Staffs are nice, room is clean but no tooth brush, no body lotion, hair shampoo and conditioner,dinning not much choices

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $99	20 $127	21 $105	22 $92	23 $116	24 $129
25 $75	26 $86	27 $111	28 $112	29 $89	30 $113	31 $124

Su	Mo	Tu	We	Th	Fr	Sa
1 $75	2 $71	3 $82	4 $83	5 $70	6 $99	7 $113
8 $225	9 $71	10 $82	11 $61	12 $84	13 $101	14 $243
15 $70	16 $71	17 $54	18 $82	19 $70	20 $127	21 $240
22 $128	23 $125	24 $82	25 $83	26 $253	27 $272	28 $269
29 $265	30 $70

The Continental Hotel and Spa, Heathrow

Prices for The Continental Hotel and Spa, Heathrow

Monthly average prices

About this property

Location

Room options

Superior Twin Room

Executive Twin Room

Executive Double Room

Superior Double Room

Classic Double Room

Guest reviews of The Continental Hotel and Spa, Heathrow

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Continental Hotel and Spa, Heathrow

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