Aloft by Marriott Durham Downtown

I did not like the parking fee!!!

If you’re going to a show at the DPAC there is no better place for the money. Rooms were up to date with large windows and tall ceilings with a more modern design. Bathroom was upgraded and showers were nice. Easy onsite parking in downtown with an additional parking fee. But it’s good for 24 hours so you can stay parked after checkout to walk around or enjoy a show. Great experience overall.

Really enjoyed my stay. The room was extremely clean and well appointed. The staff was friendly. Check in and out was extremely easy. Parking was easy, just make sure to get your parking pass. The only slight problem is that it was hard to find. I didn't realize it was attached to the DPAC building and the Aloft sign was not easily seen. I didn't eat breakfast so I can address the food.

Clean, good food and bar. Close to DPAC

The property was nice, nice bar, nice lobby and cafe. Gym looked very nice and the view, overall, is great. I paid for a city view, but living local to the area know that I instead had a direct view of the one office building facing the opposite direction of the city. Otherwise the room was great, very comfortable and clean. I tend not to take these things too seriously, but someone who does might have objected.

Hotel was clean and has a convenient location. Parking is easy with garage near by. Only knock I had was there was construction happening during our stay so a bit noisy.

Stayed here 3 nights during our college tours in the area. Loved the size of the hotel room. Easy parking in the garage right next door to the hotel. Great gym and pool to cool off. Lobby bar and pool table was a nice spot to hang out at night and relax. Loved the location too!

Spacious room and clean which are important. The gym was good. The pool is a bit smaller and mostly hidden from the sun for a large portion of the day. Not the end of the world, but just good to know. Parking is 15 overnight in the garage next door and easily accessible. Free coffee downstairs

The hotel is under construction so the elevator and the hallways have a strong sulfur odor. For the price of this hotel, they Penny pinch for every additional cent. I booked the stay with breakfast included but that ONLY meant that I would have a $10 credit towards breakfast, not allowing for anything other than a wrap or sandwich that they warm in the oven and then hand to you over a counter but advertise as a “hot” breakfast. The wrap was pre frozen so when I bit into it, the middle was still cold. There are no microwaves in the room so rewarming it was not an option. If I had the chance to do it over, I WOULD NOT stay here again. I would book a 2 star hotel somewhere close by, as it would have been the same quality but for a lower price.

It is way to expensive! It was a great location but i will walk next time. They also asked for my credit card, i asked why for it is already paid for. The female said "just in case we need it", but she did not say we anything about a charge for parking, WHICH SHOULD BE FREE!!!! I filled out a survey and they replied, then telling me what the $15 charge was.

Not so good First room smelled like a big wet dog Second room we got was just plain worn out from the furniture to the carpet Saturday night the hallway on our floor was extremely loud until at least 3:30-4:30 Sunday morning

Really enjoyed my stay. The room was extremely clean and well appointed. The staff was friendly. Check in and out was extremely easy. Parking was easy, just make sure to get your parking pass. The only slight problem is that it was hard to find. I didn't realize it was attached to the DPAC building and the Aloft sign was not easily seen. I didn't eat breakfast so I can address the food.

Wonderful location and very clean hotel!! We will be back !!

Arrived a little after 3 pm for check in was told the room was not ready. We were in town for an event at DPAC next door, we walked around for a little bit and next thing you know it was 1.5 hours later and room was still not ready. Asked the front desk attendant she was doing her best, finally we are getting super close to time for our event to begin and our room was ready. It was very hot in the lobby no one apologized offered us a drink or anything for our inconvenience. We arrived in our room to be greeted by a hot room and someone’s fake nail left at the entrance floor.

Clean rooms

The hotel is under construction so the elevator and the hallways have a strong sulfur odor. For the price of this hotel, they Penny pinch for every additional cent. I booked the stay with breakfast included but that ONLY meant that I would have a $10 credit towards breakfast, not allowing for anything other than a wrap or sandwich that they warm in the oven and then hand to you over a counter but advertise as a “hot” breakfast. The wrap was pre frozen so when I bit into it, the middle was still cold. There are no microwaves in the room so rewarming it was not an option. If I had the chance to do it over, I WOULD NOT stay here again. I would book a 2 star hotel somewhere close by, as it would have been the same quality but for a lower price.

Room was clean.

There were sperm stains all over the carpet. Pigsteye!!!!!

Friendly staff, clean room

Very clean

If you’re going to a show at the DPAC there is no better place for the money. Rooms were up to date with large windows and tall ceilings with a more modern design. Bathroom was upgraded and showers were nice. Easy onsite parking in downtown with an additional parking fee. But it’s good for 24 hours so you can stay parked after checkout to walk around or enjoy a show. Great experience overall.

We love staying here for the convenience to DPAC and downtown Durham. The rooms are very comfortable & clean and the staff is welcoming, friendly and professional. Until this visit, we were never awakened by trains in the middle of the night, but this time we were, with shrill whistle blasts.

One of the best hotels I’ve stayed at in years! Top notch service, extremely comfortable bed, spacious room and spotless bathroom!!! Absolutely amazing!

The property was nice, nice bar, nice lobby and cafe. Gym looked very nice and the view, overall, is great. I paid for a city view, but living local to the area know that I instead had a direct view of the one office building facing the opposite direction of the city. Otherwise the room was great, very comfortable and clean. I tend not to take these things too seriously, but someone who does might have objected.

Stayed here 3 nights during our college tours in the area. Loved the size of the hotel room. Easy parking in the garage right next door to the hotel. Great gym and pool to cool off. Lobby bar and pool table was a nice spot to hang out at night and relax. Loved the location too!

Stayed at Aloft before but never had so much issue with noise. Theres noise (probably exhaust but sounds like vacuum cleaner) from the bathroom every 30 minutes or so and throughout the night which ruined my sleep. And then there's the train that blows it horns for a straight minute starting 5am which is unbearable.

People - front desk, house keeping, bar tender, cook -- all great. Needs an update and refresh. Huge room, but too little sitting opportunities in room. Only wall plugs for charging; no USB ports. Bathroom needs places to hang towel near sink and shower door. Shower needs a shelf and/or bench. Floor of shower was VERY slick -- big safety issue.

I loved almost everything about this property. It was convenient for everything in Downtown Durham. It was modern with a bit of an industrial feel without being cold and unwelcoming. The room was vast. The bed was fantastic. If I had any complaints, the bathroom was small (I am not). The TV was supposed to be DirecTV, but something went wrong. They changed it, and we had only 20 channels and most of those were "news" channels. There were four pillows on the bed and all very soft. Perhaps one soft and one firm on each side of the bed? Other than that, amazing!!

All fine. Love the turn-table tv. Rooms a little stark in all honesty. No pics on wall. Whatever. Had good time.

Loved the hotel staff, proximity to DPAC and the room was very nice. The 2 train horns during the night was the only issue. But would stay there again anyway.

Upon arrival at the reception area, the clerk said “credit card and ID”. No hello, how are you, are you checking in? Etc…. I found that to be very rude. I asked her if she didn’t want my name, and she said she could get that from my ID and credit card. Hummmm. The water pressure in our sink was VERY low, and upon entering the room, the area smelled like dirty feet or shoes. Not pleasant. The bathroom was clean, but I would have preferred more bedding than the top sheet surrounding a very thin duvet.

Great service, clean room but could use a little more light in bedroom

Really enjoyed my stay. The room was extremely clean and well appointed. The staff was friendly. Check in and out was extremely easy. Parking was easy, just make sure to get your parking pass. The only slight problem is that it was hard to find. I didn't realize it was attached to the DPAC building and the Aloft sign was not easily seen. I didn't eat breakfast so I can address the food.

The staff were amazing and always made sure we were asked if we needed anything. No complaints about this hotel at all!

Wonderful roof, very easy check in and help from staff

Arrived a little after 3 pm for check in was told the room was not ready. We were in town for an event at DPAC next door, we walked around for a little bit and next thing you know it was 1.5 hours later and room was still not ready. Asked the front desk attendant she was doing her best, finally we are getting super close to time for our event to begin and our room was ready. It was very hot in the lobby no one apologized offered us a drink or anything for our inconvenience. We arrived in our room to be greeted by a hot room and someone’s fake nail left at the entrance floor.

Incredible welcome from Eli and the team. They gave us such wonderful service (full family and a dog). They put us at ease, made check in a breeze!

We were in town for a Durham Bulls game -- excellent location!!!! We were able to wait in our room for the rain to pass :) Ate dinner across the street - excited for the new milkshake restaurant to open for our next visit. Staff exceedingly friendly and helpful. Hotel is busy but they were super calm and patient.

The Hotel was nice. Clean and well maintained. The staff was very pleasant and helpful. It was terrifically conveniently located next to the Durham Bulls Ballpark with plenty of restaurants nearby. My only complaint was the pay for breakfast in the lobby. It was Continental Style…but only the coffee was free.

The reservation was made under my e-mail for my partner Rebecka who was staying at the hotel with her mother for a lecture. Shortly after her check-in, I received an e-mail of the receptionist asking my partner out on a date. The receptionist seemed to have no clue he was e-mailing me from what the e-mail suggests. He also went out of his way and provided free breakfast and parking as incentives to try and impress my woman. Using customer information such as email or phone numbers for personal matters is extremely unprofessional and should not be tolerated. I was going to leave this alone but I can’t help but to think of how many times this creep has done this to other clients. I request a full refund of my stay, since upon telling my partner what happened, neither her nor her mom were comfortable sleeping at the hotel after knowing this man used private information to reach out and try to get to her. I also request that the mentioned receptionist is removed from his position or at the least suspended. This unprofessional approach made my woman’s stay very uncomfortable for what was supposed to be a mom and daughter family matter stay at your facility. As an active duty service member currently deployed in the Middle East, incompetent people and unprofessional behavior I cannot keep up with. Attached is Benjamin’s email and my response to it.

perfect place to stay when catching a show at DPAC

Fabulous hotel and perfect for going to DPAC!

Wonderful location and very clean hotel!! We will be back !!

Very nice room. Walkable to dining and Durham Bulls game

perfect hotel for shows at DPAC

The staff was super friendly, everything from check-in, passing staff in the elevators, and halls, to check-out. Also, this is literally next door to DPAC, so if you are going to a show there, extremely convenient!

I liked the convenient location to DPAC and the restaurant NanaSteak. Also, the area is very walkable to other restaurants and downtown Durham

Great location, comfortable stay, good service. We have stayed at this hotel several times—a convenient location to DPAC and Durham Bulls with walking distance restaurants.

Very convenient location, surrounded by everything I was interested in

Great experience, ridiculously close to nanasteak and dpac.

Aloft was a great hotel. The staff is all amazing- great service. Great rooms. I think it a bit overpriced for the amenities but it is in a great location. The water in the bathroom did not have a good smell - almost like a rusted smell. Another disappointment was the small area to buy drinks and snacks. The coffee maker was “out of service” and I could only purchase my snack items by billling to my room because the payment system was down. At approx 300$ a night I see these as basic services. Cannot stress enough how wonderful the hotel staff is. From front desk to housekeeping. Great people. Thank you

Excellent! We stayed to see a show at DPAC. Room was very comfortable and quiet. DPAC is literally right next door. We stayed with our two 40 lb dogs. Hotel is very pet friendly and staff was lovely. Breakfast is cooked to order sandwiches by an excellent chef!

Clean, good food and bar. Close to DPAC

Great time, good staff. Breakfast was confusing, particularly what was offered as a courtesy, and what was offered for pay.

Spacious room and clean which are important. The gym was good. The pool is a bit smaller and mostly hidden from the sun for a large portion of the day. Not the end of the world, but just good to know. Parking is 15 overnight in the garage next door and easily accessible. Free coffee downstairs

No hot water for shower. For price of room, would’ve thought a bowl of Honey Nut Cheerios would be included for breakfast!

The hotel is under construction so the elevator and the hallways have a strong sulfur odor. For the price of this hotel, they Penny pinch for every additional cent. I booked the stay with breakfast included but that ONLY meant that I would have a $10 credit towards breakfast, not allowing for anything other than a wrap or sandwich that they warm in the oven and then hand to you over a counter but advertise as a “hot” breakfast. The wrap was pre frozen so when I bit into it, the middle was still cold. There are no microwaves in the room so rewarming it was not an option. If I had the chance to do it over, I WOULD NOT stay here again. I would book a 2 star hotel somewhere close by, as it would have been the same quality but for a lower price.

The Hotel was nice. Clean and well maintained. The staff was very pleasant and helpful. It was terrifically conveniently located next to the Durham Bulls Ballpark with plenty of restaurants nearby. My only complaint was the pay for breakfast in the lobby. It was Continental Style…but only the coffee was free.

The staff at the Aloft went above and beyond to make our stay enjoyable! The recent renovation is beautiful. The food for breakfast was great, and the bar was easily accessible and great service. I highly recommend this hotel!

Not a fan of the (any) sliding barn door style bathroom door and would have loved red wine in the little cafe but other than these 2tiny things it was great!!