Is parking available at the hotel?

Self parking is available on-site for a fee of JPY 2500 per night, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 9:30 AM for a fee of approximately JPY 3190 for adults and JPY 1595 for children.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 12:00 AM, and check-out is by 11:00 AM. Early check-in is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel features elevators, step-free entrances, and wheelchair-accessible facilities, including rooms and public areas.

What is the hotel's location in relation to key landmarks?

The hotel is located in Setagaya, Tokyo, within a 15-minute drive of Shibuya Crossing and Tokyo Tower. Nearby attractions include Futakotamagawa Park (0.6 km) and Komazawa Olympic Park (3.9 km).

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified.

Futakotamagawa Excel Hotel Tokyu - Tokyo Accommodation

Average nightly price at Futakotamagawa Excel Hotel Tokyu by month, last 12 months (USD)
Month	Average price
January	$113
February	$119
March	$138
April	$152
May	$134
June	$129
July	$125
August	$120
September	$161
October	$162
November	$166
December	$144

What guests think

At Futakotamagawa Excel Hotel Tokyu, travellers highlight the convenient location by Futako-Tamagawa Station and shopping, impressive high-floor views (often Mt Fuji), and a popular public bath, while noting compact rooms, confusing entrance/elevators, and occasional noise or housekeeping issues.

Service is commonly described as professional and kind, with standout help for travel arrangements and emergencies. Breakfast and dining draw many compliments, though a few guests found choices limited or service hurried. Expect a calm, modern stay with memorable views and a relaxing bath.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests consistently praise the 29th-floor public bath; laundry machines, vending, and microwaves are available. Several mention the lobby on 30F, multiple elevator transfers, and a discreet entrance that can be hard to find; airport bus and parking add convenience.

Related guest reviews

8

Jaimee

May 1, 2025

·

Stayed 7 nights

The city view from our room was amazing, however, I did not like taking two elevators just to get to the room. Also, the entrance to this hotel can be confusing since the sliding door entrance is painted black - it can be easily mistaken as a wall. Other than that, the cleanliness and room service was good. Close to the train station and has a shopping district nearby. There limo bus to HND airport is right at the entrance of the hotel so it is very convenient.

8

Tomohiro

Sep 28, 2024

·

Stayed 1 night

駐車場が何処だかわかりにくい

Translate

6

Anand

Feb 6, 2024

·

Stayed 4 nights

What I liked: It is convenient if you are there for business in the building the hotel is located in or somewhere nearby. It is very close to the train station and there is a direct bus to Haneda Airport. What I did not like: This is a basic hotel with few amenities. The rooms are tiny. The restaurant is okay (not great). There is no gym. There is also no sitting area in the lobby to sit and chat with colleagues or friends.

10

TOMOATSU

Sep 27, 2025

·

Stayed 3 nights

The best feature of this hotel is the large bath.

8

Sabrina Stephanie

Apr 22, 2024

·

Stayed 5 nights

The parking structure is underground. There are 2 sides to the building, the hotel side and the work-space side. The hotel side has 3 elevators. 2 elevators get you to the 30th floor where the reception desk is located, however, 1 of those elevators get you to the parking area (so if you come down the left elevator and need to down to the parking area, you need to exit the elevator on the 1st floor, select the down button and enter the elevator on the right). Once you reach the 30th floor and check in, you have access to another elevator that is only accessible to hotel guests. That elevator takes you to either the 28th or 29th floor by access of your hotel room card. The 29th floor houses vending machines, a microwave, 2 washer/dryer combos and an ice machine, as well as, a public bath for men, a separate public bath for women that utilizes a separate key card for. The rooms was a small but decent size. The room lights for the entrance and room side are on the bedside table. There are 2 magnets on the backside of the door what you're supposed to put on the front side of the door if you want the cleaning staff to come in and throw the trash, change the towels, or both. We didn't realize those were magnets until day 4 as they look like they're fixed to the door. The restroom light is located outside of the bathroom door. The room does have blackout shades that you have to pull down which was great. The headboard has lights on both sides and outlets in them as well.

8

Harutaka

Nov 12, 2023

·

Stayed 1 night

ロビーが30階にあり，部屋へのアクセスが慣れないと面倒。セキュリティーはしっかりしている。大浴場があっていい。

Translate

10

Ryuko

Sep 10, 2025

·

Stayed 2 nights

入浴時間を広げてほしい

Translate

10

KYO

Dec 15, 2023

·

Stayed 3 nights

アクセス最高。大浴場があるのもすごく良い。

Translate

10

Mark

Jun 6, 2025

·

Stayed 1 night

We definitely love this hotel the most. It's quiet and not super busy like other hotels in Tokyo. The breakfast buffet is amazing. I'm sure all the guests are pleased with the quality of food and the services. The view from the room and the dinning area are wonderful. We could see the top of Mt. Fuji from the restaurant! I love the big public bath on 29th floor. This hotel is our home hotel for sure when we are in Tokyo. There is also a convenient non-stop transportation bus service from the hotel to Haneda International Airport with a reasonable price. When you have multiple luggages, it really helps not to take trains to get there.

8

GENTA

Dec 6, 2023

·

Stayed 1 night

タクシーを直ぐに呼んでくれたり、とても便利で快適なホテルだった。加湿器も初めから水を満タンにしておいてくれたのも良かった。難点はエレベーター前の部屋だったのでややうるさかったのと、エレベーターをいくつも乗り換えないと駐車場まで辿り着けない事が残念でした。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe the hotel and rooms as clean. A smaller number report odors in bathrooms or rooms and occasional housekeeping lapses (e.g., dirty air purifiers or missed replenishment).

Related guest reviews

6

Kanako

Mar 16, 2025

·

Stayed 1 night

When i enter the room was smell like strong perfume was there just like someone was staying before me. So I didn't like that part.

4

Yukimi

Nov 2, 2023

·

Stayed 2 nights

チェックイン時、部屋カードを2枚受け取り、部屋に入れず、もう一枚で試すとドアが開きましたが、すでにチェックインされてるお客様がいました。ホテル側のミスでした。また、シャワールームの扉に石鹸の汚れが残ってたので、気分が良くなかったです。

Translate

10

I

Jan 7, 2026

·

Stayed 2 nights

綺麗でした。

Translate

6

Ryohei

Oct 16, 2023

·

Stayed 1 night

景色と食事は良い。空気清浄機がフィルター部分と加湿器部分がとても汚く使用できなかった。

Translate

10

Andrea

Nov 13, 2025

·

Stayed 9 nights

Convenient to shopping and centrally located. Staff are always helpful. Room is clean

8

MAI

Dec 4, 2023

·

Stayed 2 nights

大浴場があって、疲れた体を癒すのにとても良いです。こちらのホテル滞在は２回目です。立地もよく、職員の方もとてもよいのですが、空気清浄機が毎回とても汚くて使用できないのが残念です。

Translate

10

suk hui

Feb 26, 2026

·

Stayed 2 nights

깨끗한 객실.조용한 환경.

Translate

4

mariko

Jul 16, 2025

·

Stayed 2 nights

以前は景色が良いお部屋でしたが、高層マンションが目の前のお部屋で残念でした。バスルーム、トイレなんとなくジメジメ？匂いが気になります。

Translate

10

Monica

Apr 23, 2025

·

Stayed 3 nights

Very clean, excellent service. Had a wonderful stay!

10

JENNIFER

Jul 4, 2024

·

Stayed 1 night

I so enjoyed the bathrobe and slippers as well as the spotless room!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

High-floor rooms offer striking city, river, and occasional Mt Fuji views, and some categories include in-room washer and microwave with separate shower and toilet. Rooms are generally compact with limited storage or desk space; some lack bathtubs and a few note train noise.

Related guest reviews

6

Zenya

Nov 15, 2025

·

Stayed 1 night

電車の音が気になって眠れませんでした。窓や壁の防音対策をしてもらいたいです。

Translate

10

Lai Hock

Apr 26, 2025

·

Stayed 3 nights

Obviously a business hotel, and probably caters mostly to Rakuten biz visitors. Single room is quite spacious for Tokyo. Only wish is for a work table - there's only a small bedside table which is too low for working on laptop, and too high if sitting on the floor.

8

Fabio

Jul 21, 2025

·

Stayed 4 nights

Everything is nice in the hotel. Except the rooms are very small (typical for Tokyo) and mattress is quite hard.

6

Riccardo

Mar 13, 2025

·

Stayed 2 nights

Very close to metro station, rooms very small but comfortable, ok for a stay for a few days

4

Roland

Jun 20, 2024

·

Stayed 4 nights

Rooms were VERY small by Western Standards. Queen size bed and 2x carryon filled the rooms. Morning breakfast staff was very unhelpful and unable to accommodate. Do not recommend the place.

10

AKIKO

Aug 4, 2025

·

Stayed 3 nights

The view from the room was wonderful.

6

Kaori

Aug 10, 2025

·

Stayed 1 night

29階でも窓の外は汚い壁で、陽が当たらない部屋のせいかベッドや掛け布団は湿っていた。

Translate

8

Kikuko

Oct 9, 2023

·

Stayed 1 night

室内に洗濯機と電子レンジ、ミニシンクもあり長期滞在に便利だと思います。浴槽は無くシャワーのみですが大浴場があるので嬉しい。

Translate

10

Rumiko

Oct 27, 2025

·

Stayed 2 nights

My home away home. Convenient location easy access to Haneda Airport. I have tried most of the room types. Rooms with courtyard view have a washing machine and microwave. I like having separate room for shower booth and toilet in these rooms and communal bath is always clean.

6

Yoichi

Jan 19, 2023

·

Stayed 1 night

見晴らしが良い❗️バスタブが無くシャワーのみでした。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as professional, friendly, and helpful, assisting with reservations, packages, medical needs, and transport. A few guests experienced curt or unhelpful interactions, especially at breakfast.

Related guest reviews

10

Maiko

Nov 27, 2025

·

Stayed 1 night

どのスタッフの方も対応が良かったのが印象的です。また是非利用したい。

Translate

6

Lora

Sep 25, 2025

·

Stayed 1 night

The hotel restaurant staff were not friendly or kind. I was rushed through breakfast service. I was told by the front desk staff that breakfast service was till 10:00 am and they were rushing everyone dining to be done by 9:30 am.

10

Shoko

Apr 11, 2025

·

Stayed 1 night

接客がとても丁寧で気持ちよかったです。子連れに優しく、朝食も美味しかったです。部屋のベッドの隙間があり、子どもがはまりそうだなという点だけが気になりました。

Translate

10

hiroko

Jun 24, 2024

·

Stayed 1 night

The service from all the staff is exceptional! They always greet me with a "welcome back!" I had some excess luggage, and they helped me roll all 30 fl down to the airport bus. I really enjoy this boutique hotel.

10

Yasushi

Nov 11, 2025

·

Stayed 1 night

非常に親切なスタッフによりチェックインのみならず翌日のレストラン予約まで確認して頂きました。レイトチェックアウトの説明もあり東急ホテルメンバーに入会しました。

Translate

10

Yuka

Mar 26, 2025

·

Stayed 13 nights

仕事のため利用させていただきました。時期的に冬だったために具合が悪くなり、夜間に親切に夜間に空いている病院を探して下さり、タクシーの手配もしていただいて、色々とたくさん助けていただきました。対応も迅速で大変良いサービスだと思いました。

Translate

2

William

Sep 17, 2025

·

Stayed 3 nights

Staff was unhelpful and had a bad attitude

10

Ronda

Nov 25, 2025

·

Stayed 11 nights

Staff is professional and helpful. 8 minute walk to train

10

Yvonne

Jun 23, 2024

·

Stayed 4 nights

This is my second time staying at this hotel. This time I have selected river view room. Glad to be able to view Mt Fuji while I am working! Convienent location - close to Shibuya, many shops/restaurants just below the hotel. Staff are very nice and helpful with Amazon packages and also to resolve my issues with highway bus online reservation and payment. They helped me to call highway bus to figure out my mistakes (e.g. need to switch to Japanese keyboard to type my Japanese name). Many thanks.

8

Kayoko

Jun 11, 2025

·

Stayed 1 night

眺望のないお値打ちなお部屋を選びましたが、もう少し価格が抑えられているとありがたいです。宿泊の前後でショッピングをしたので、チェックイン前とチェックアウト後にスーツケースを預かっていただけて助かりました。フロントの方々はとても丁寧に迅速に対応していただけて、気持ちよかったです。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Next to Futako-Tamagawa Station and large malls, the area is convenient for shopping, dining, parks, and access to Haneda via a direct airport bus; Shibuya is about a short train ride away. Not central Tokyo, but easy to reach city hubs.

Related guest reviews

8

HIDEAKI

Jun 30, 2023

·

Stayed 1 night

高層階で景色もよく、駅直結。便利でした。

Translate

10

George

May 27, 2023

·

Stayed 1 night

A great location. Very convenient to get a ride to the airport. Many shops and restaurants in the area.

10

Peter

Sep 3, 2025

·

Stayed 5 nights

Hotel location is great, walking distance from train, bus and excellent shopping.

10

YOSHIHIKO

Sep 22, 2025

·

Stayed 3 nights

大変快適に過ごすことができました。ロケーションも非常に便利です。

Translate

10

Tomoko

May 23, 2025

·

Stayed 1 night

Front desk is always helpful and pleasant. The location is great, if you don’t have to be in crntral tokyo all the time.

10

Curtis K

Nov 22, 2025

·

Stayed 4 nights

Location was great, rail station, busses, department stores, eateries, convenient stores, parks.

10

Lucas Kai Gee

Mar 23, 2024

·

Stayed 2 nights

Excellent Hotel. Lots of shopping options nearby, has a park nearby for recreation and can view Mount Fuji on a good day. Location wise it isn't Central Tokyo but it is 15 minutes away from Shibuya. Do note that the Tokyu Den En Toshi Line towards Shibuya can be rather crowded during weekday mornings.

10

Christina

Jul 2, 2025

·

Stayed 7 nights

Very convenient location with shops and restaurants. Close to train station… very friendly environment, less tourists.. love this hotel a lot. Stayed here for many times already. Thanks

10

Ryunouske

Feb 16, 2025

·

Stayed 4 nights

It’s not Center of Tokyo but the public transport is very good allowing you to go anywhere. The hotel is very clean and lots of restaurants and comvinient stores.

10

Catherine Jane

Feb 12, 2025

·

Stayed 2 nights

Great location with transportation and shopping next door.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often highlighted for quality and views from the dining area. Some guests found selection limited, service rushed, or set-menu formats less appealing.

Related guest reviews

8

Minako

Mar 10, 2023

·

Stayed 2 nights

朝食がバイキングじゃなかった。早く前の様に戻ってほしい。

Translate

6

Lora

Sep 25, 2025

·

Stayed 1 night

The hotel restaurant staff were not friendly or kind. I was rushed through breakfast service. I was told by the front desk staff that breakfast service was till 10:00 am and they were rushing everyone dining to be done by 9:30 am.

10

YOHEI

Jun 17, 2023

·

Stayed 1 night

駅からのアクセスはもちろん、部屋からの眺めも良かったです。特に、朝食のレストラン会場からの眺めは川がゆったり流れているのが見れて良かったです。レストランのスタッフの方も、取り分けて下さったり、お声がけして下さったり、とても良い印象でした。

Translate

8

Randall B

Dec 12, 2022

·

Stayed 2 nights

Small room, set menu for breakfast (no menu to custom order

8

Ryuko

Sep 4, 2024

·

Stayed 2 nights

朝食の生玉子、残してもらいたい！レストランからの眺めは最高です

Translate

6

John

Mar 31, 2025

·

Stayed 5 nights

Hotel was fine, clean and friendly staff. Breakfast very poor. Very little choice and what there wae not good.

10

yutaka

Jun 10, 2025

·

Stayed 1 night

朝食が、料理の内容やホールスタッフの対応が良かった。素敵な朝食になりました。ありがとうございます。

Translate

10

Sabina

Oct 19, 2025

·

Stayed 2 nights

Mooie schone kamer, met prachtig uitzicht vanaf de hoge verdiepingen. Niet een hele grote kamer maar alle faciliteiten aanwezig. Personeel vriendelijk en behulpzaam. Engelse was ook prima te communiceren. Ontbijt was matig, wel lekker maar weinig keus.

Translate

10

Mark

Jun 6, 2025

·

Stayed 1 night

We definitely love this hotel the most. It's quiet and not super busy like other hotels in Tokyo. The breakfast buffet is amazing. I'm sure all the guests are pleased with the quality of food and the services. The view from the room and the dinning area are wonderful. We could see the top of Mt. Fuji from the restaurant! I love the big public bath on 29th floor. This hotel is our home hotel for sure when we are in Tokyo. There is also a convenient non-stop transportation bus service from the hotel to Haneda International Airport with a reasonable price. When you have multiple luggages, it really helps not to take trains to get there.

10

Emiko

Jun 2, 2025

·

Stayed 1 night

遅いチェックインだったので、深夜1時まで大浴場を使えたのが助かりました。部屋はコンパクトでしたが、夜景も綺麗でしたし、翌日の景色も見晴らし良くよかったです。朝食の卵かけご飯は絶品でした。豆乳に潜らせた野菜も美味しかったです。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $265	7 $195
8	9 $125	10 $160	11 $146	12 $449	13 $468	14 $485
15 $135	16 $226	17 $190	18 $209	19 $161	20 $466	21 $485
22 $474	23 $190	24 $160	25 $194	26 $172	27 $189	28 $346
29 $159	30 $157

Su	Mo	Tu	We	Th	Fr	Sa
		1 $161	2 $152	3 $155	4 $204	5 $252
6 $129	7 $133	8 $145	9 $150	10 $160	11 $192	12 $228
13 $115	14 $123	15 $136	16 $189	17 $135	18 $180	19 $230
20 $184	21 $139	22 $162	23 $137	24 $196	25 $196	26 $224
27 $189	28 $189	29 $195	30 $191	31 $291

Futakotamagawa Excel Hotel Tokyu

Prices for Futakotamagawa Excel Hotel Tokyu

Monthly average prices

About this property

Location

Room options

Standard Twin Room

Superior Twin Room, River View

Superior Double Room, City View

Corner Twin Room

Standard Double Room

Guest reviews of Futakotamagawa Excel Hotel Tokyu

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Futakotamagawa Excel Hotel Tokyu

Considering this hotel for your Tokyo trip?

Prices for upcoming dates