Hôtel Jeanne d'Arc Le Marais

Lovely clean hotel with good service. Placed in walking distance to metro and Notre Dame. With both shops and restaurants nearby. Probably a hotel I'll book again another time. Only thing is the small stairs you can easily fall on, but there is an elevator installed aswell. Thanks for a lovely stay. :)

The property is clean and staffs are always friendly and helpful. The 2 things that are really unsafe for my room, i am on the 3rd floor are the stairway right in front of the elevator and inside the shower area. The stairway outside the elevator is very small and its right on the corner of the spa

Perfectly situated in the center of the city, heart of Le Marais, walking distance to many cafes and restaurants, or near a metro or bus station to get to all attractions in the city. Staff was very friendly and accommodating to our needs. Rooms a bit small, but clean and comfortable bed to rest at night. Visited during summer, and while it was very hot, they provide a large fan to try to stay cool at night. It does have elevator access, but it was out of service for two nights out of the seven we were there. Not the best when you suffer from hip arthritis and need to walk up 6 flights of stairs (with narrow steps!!). Other than that, would definitely recommend the hotel.

Great location. Near the station. They have a very small elevator which fits only 2 people with 2 large luggages but it was great to have since the stairs are spiral shaped. Very grateful for the elevator. Room was nice and clean. Excellent service and location. Would come back again

The staff was lovely and location was fantastic. Our room was on the 5th floor so heat rised and made it uncomfortable. I do feel our headboard which was white had a lot of stains on it which was not appealing. Shower drain did not drain . Do not book Summer as there is no air conditioning . Elevator broke as well and stairs are not super even. Overall the staff and location was great but facilities left things to be desired.

The room was fairly small (normal In Paris) but had everything we needed - clean with a large hot shower, lovely big airy windows, little minibar, safe, kettle, tea, etc and a good sized bed. The location was in a quiet street walkable to St Paul metro, the Seine, shops, bars and restaurants of Le Marais. We received a warm welcome. We particularly enjoyed the breakfast which was simple but fresh and delicious. We were looked after very well by the breakfast lady with lovely fresh juice and hot/cold food. The coffee was from a machine which was adequate but not amazing but there were other drinks available too. It was presented a light & airy area, decorated in a pleasing and modern style. The lift is small but gets you and your luggage upstairs! It was nice that the reception, breakfast and cleaning staff began to know us. They were all very friendly and helpful. The stair carpet probably needs some attention as it was well worn between floors 0&1 but I expect it is on the “to do” list as it is a big job. There was no issue for us but you need to be careful walking down the stairs and hold on to the rail. All in all we were very happy with the Hotel and would recommend it and return again. The value is good for Paris and helped to make a memorable trip where our outstanding impressions were the friendliness and respectfulness of people we encountered.

Loved the place, definitely older building, abit quirky but that is all part of history of Paris. The only really concerned is the tiny, tiny elevator. Not really sit up for accessibility customers.

Elevator broke down when I had to check out, the person in the reception told me he couldn’t help me so I had to go down 4 flights of stairs with my suitcase. No water is provided in room and pillows are the worsy quality possible.

Found this hotel on Expedia and felt like we really lucked out! It is a lovely, quaint inn in Le Marais. Beautiful lobby/reception area with the breakfast room off to the side. Lift available to the other floors but note that it’s a Paris-sized lift (tiny) and once we’d arrived on our floor (6th) there were still 3 or 4 additional steps to the landing for the rooms that would not be wheelchair-accessible. The room was lovely - we had a triple (one twin, and two twins made into a king) with a lovely spacious bathroom, desk, closets for our things, a safe for our valuables and two windows that opened. Fans were provided which were ample for our August stay, and I noticed a spare heater in the corner for later months. The neighbourhood is lovely, quiet and quaint, and the hotel is just steps away from a small square that offered many cafes and restaurants. St Paul station on the M1 line is a 3 min walk and there’s also a nearby grocery store, along with many other shops and eateries. If we come to Paris again I’d definitely return to this hotel!

Property is old and needs updates. Lift was down. Shower is so low had to crouch to wash my hair. Im only 5’7

Great location, friendly and helpful staff. Clean room and close to everything. Would stay there again.

The room was tiny and the bathroom was filthy. Other than that, it’s in a great location and the lobby is nice.

Clean room and bathroom, good mattress; very friendly and helpful staff and delicious breakfast

Staff was very helpful and friendly, thank you! However, it was obvious that the place was understaffed, having only one single person manning the front desk from handling with check-ins and check-outs, phone calls, assisting with customers’ needs (e.g. we had to wait for quite some time to have the faulty safe deposit box reset). The lift was not working the day when we arrived and we were placed on the 4th floor. We were offered service to help take our luggage up but which we would have to wait for the same reason mentioned above - only one person to multi-task, so we did it ourselves as ours were not too bulky and heavy like some others. We left something in our room and had to take the flights of stairs to go up and down again. The room floor was slightly dusty and so was the wardrobe. There was also some smell coming from the drainage holes in the restroom. Lock was removed from the restroom door for some reason hence there was no bolt to extend into the frame to keep the door shut properly, so early in the morning when the sun was out bright light pierced through the 1.5-inch gap shining right into my face (I did take picture for easier explanation if needed). Overall we were rather disappointed having chosen this hotel.

Woke up in the middle of the night to being bitten - the bed had bed bugs on my pillow and I had to check out at 7am to go to another hotel

Room was spotless. Staff was courteous and nice.

Hotel and room spotless very helpful staff great location

Great stay overall. Great neighbourhood. It did appear as though there was quite a bit of black mold in the bathroom and shower though... we weren't too happy about that. Was hoping for a partial refund due to this.

Fresh and very clean. Very good location. Friendly and professional staff

Helpful staff, great location, but our room was a dud. The hotel seems beautiful on the lower floors, it is worthwhile it seems to book the more expensive rooms here. However, our room was like a shoebox and our view was horrible, it looked out over an exhaust area across the interior of the building. We paid a pretty penny and I was pretty disappointed with the room that we got. When we arrived, it was dirty, we found fingernails on the bedside table when we arrived. Hotel staff was accommodating and apologetic, but it was disheartening for first impressions. The room often smelled like mildew, I'm guessing due to the location and area our window looked out over. Overall the interior of the hotel is a little more rundown than you can see in pictures. It was a safe hotel and I appreciated the helpful staff, but I can't deny that I was disappointed.

Good location. Exterior is attractive. Most staff, except on checkin were great and went out of their way to be helpful. The bed and water pressure were both good. The not so good: the description of the room with a courtyard view was false. The view was a dirty dark opening full of pipes. No AC and we would not open the window. Additionally, the room was tired and extraordinarily small. Not a nice welcome to Paris for our first visit. The desk clerk was not helpful so I contacted Expedia. Suddenly we were moved the next morning to a slightl larger room but with a proper window and view. The hotel blamed Expedia for the inaccurate description and Expedia did refund us one night. The hotel is “tired” inside generally but in a great area.

Loved the location of this property. The rooms are very small, but I think this is typical for Parisian hotels. There is no AC in the hotel. We had a couple very hot nights, and even with the windows open, it was difficult to sleep. Additionally, a hotel next-door was doing construction, which woke us up every morning. The staff was very kind. Location is walkable and safe. Would stay again, but only during a cooler time of year and not summer

I saw the room on Expedia and it looked small, but there was a nice window. We found out when we arrived that the nice window looked on to a dirty air shaft.

Perfect location to enjoy Marais and close to the metro station. Staff always available, room confortable and clean with water and coffe complimentary. No air conditioning in our room

Room 55 was too warm and this was during a cooler period of June. The provided fan and opening the window onto the internal air shaft did little to reduce the temperature. The room was quiet though as no external noise came through and very little noise from other guests.

The location is great, on a quiet, but central side street. Staff was very friendly and helpful. Breakfast was good. Room was tiny (expected). Bathroom was RV-sized.

Great location but note there is no AC, just fans in the rooms, so it does get hot in the summer. Breakfast is decent. Boiled eggs, croissants, yogurt and ‘cafeteria’ fruit (ie: apples and bananas).

Very very small room. It felt overpriced, hot and small. Great location and check in was helpful. Sadly I didn’t love it

The staff, location and service was great. But unfortunately, the smell of food in the room was unbearable. We couldn't have the windows open because of it and even with the windows closed you could smell it. The rooms are offered as courtyard facing rooms, which is misleading as they are facing an air shaft. These type of rooms shouldn't be permitted.

Fantastic location in a really fun part of the city! The staff was wonderfully responsive and always eager to help. On our way to the airport when our Uber driver was dicking us around because she obviously didn't want the ride the man at the desk gave us waters and called us a cab. The breakfast was reasonably priced and there was all the espresso you can drink. Only thing is it is a small room and you can hear everything and I mean everything going on in the bathroom. My partner and I have been together for over a decade though so not much of an issue for us but might be for young honey mooners or something. Other than that we had a great time and would stay there again

My second stay at this property. It’s convenient to the areas I love to visit in Paris and the staff is incredibly welcoming and helpful.

It's such a cute hotel. The staff is amazing, very helpful in giving directions. I got badly sick one night and the desk clerk contacted a medical doctor at 2:30AM to attend to me. The hotel is clean, close to shopping, restaurants, and the metro is a three minute walk. The owner Marie as well arranged transportation for us to be picked up at the airport. Definitely will return next year. Great Experience

Hotel and room spotless very helpful staff great location

Perfect location and very comfortable rooms with coffee pot, safe, fridge and great amenities. Our check in was great, the front desk clerk outstanding and he was able to help us add another night and answer all our questions - most accommodating. Really excellent help. There is a comfortable small library and drinks and snacks available which is a nice touch. Breakfast is also available. For seniors there is a lift which is actually great for everyone. Highly recommend.

We had a great stay at this charming hotel in Le Marais. The room was charming and well-appointed, and the location was fantastic – very central and near 2 Metro stops, several bus lines, a taxi stand, and multiple markets, boulangeries, and shops. The staff was incredibly nice and helpful, especially Faiza and Udo, who helped us multiple times with different things and were charming and patient with our basic French. We will stay here again on our next trip and highly recommend it!

Nice place, great neighborhood, very friendly check in and reception. They seemed to genuinely appreciate our business, which is not always the case in Paris or France in general.

Couldn’t have asked for a better boutique hotel. Amazing location. Walk out the door - go around the corner…. And you have everything you could possibly want. The staff are incredible! ♥️ Definitely will stay here again.

The kindest, most helpful staff I’ve ever encountered.

The room was fairly small (normal In Paris) but had everything we needed - clean with a large hot shower, lovely big airy windows, little minibar, safe, kettle, tea, etc and a good sized bed. The location was in a quiet street walkable to St Paul metro, the Seine, shops, bars and restaurants of Le Marais. We received a warm welcome. We particularly enjoyed the breakfast which was simple but fresh and delicious. We were looked after very well by the breakfast lady with lovely fresh juice and hot/cold food. The coffee was from a machine which was adequate but not amazing but there were other drinks available too. It was presented a light & airy area, decorated in a pleasing and modern style. The lift is small but gets you and your luggage upstairs! It was nice that the reception, breakfast and cleaning staff began to know us. They were all very friendly and helpful. The stair carpet probably needs some attention as it was well worn between floors 0&1 but I expect it is on the “to do” list as it is a big job. There was no issue for us but you need to be careful walking down the stairs and hold on to the rail. All in all we were very happy with the Hotel and would recommend it and return again. The value is good for Paris and helped to make a memorable trip where our outstanding impressions were the friendliness and respectfulness of people we encountered.

Fantastic location in a really fun part of the city! The staff was wonderfully responsive and always eager to help. On our way to the airport when our Uber driver was dicking us around because she obviously didn't want the ride the man at the desk gave us waters and called us a cab. The breakfast was reasonably priced and there was all the espresso you can drink. Only thing is it is a small room and you can hear everything and I mean everything going on in the bathroom. My partner and I have been together for over a decade though so not much of an issue for us but might be for young honey mooners or something. Other than that we had a great time and would stay there again

Great location, friendly and helpful staff. Clean room and close to everything. Would stay there again.

Location is excellent, only 3 blocks from Metro, the area is really nice and alive, full of cafes, boutiques, bars and restaurants. The hotel is litle old and needs some renovations but was nice, We booked the bigger room to have more space and was much better, we stayed a week, when I was checking hotels this one offered little bigger rooms than others and good price, They cleaned the room every day which was nice, and also bathroom had the thing to make it warmer! Other hotel we stayed in France the bathroom was freezing! But not this one! Will stay here again!

Great hotel in an awesome location. Room was quite spacious and fantastic to be right in the middle of Le Marais.

Perfect location and very comfortable rooms with coffee pot, safe, fridge and great amenities. Our check in was great, the front desk clerk outstanding and he was able to help us add another night and answer all our questions - most accommodating. Really excellent help. There is a comfortable small library and drinks and snacks available which is a nice touch. Breakfast is also available. For seniors there is a lift which is actually great for everyone. Highly recommend.

Superb location near St Paul metro and easy walk to Marais

Prime location for restaurants and attractions

The room was fairly small (normal In Paris) but had everything we needed - clean with a large hot shower, lovely big airy windows, little minibar, safe, kettle, tea, etc and a good sized bed. The location was in a quiet street walkable to St Paul metro, the Seine, shops, bars and restaurants of Le Marais. We received a warm welcome. We particularly enjoyed the breakfast which was simple but fresh and delicious. We were looked after very well by the breakfast lady with lovely fresh juice and hot/cold food. The coffee was from a machine which was adequate but not amazing but there were other drinks available too. It was presented a light & airy area, decorated in a pleasing and modern style. The lift is small but gets you and your luggage upstairs! It was nice that the reception, breakfast and cleaning staff began to know us. They were all very friendly and helpful. The stair carpet probably needs some attention as it was well worn between floors 0&1 but I expect it is on the “to do” list as it is a big job. There was no issue for us but you need to be careful walking down the stairs and hold on to the rail. All in all we were very happy with the Hotel and would recommend it and return again. The value is good for Paris and helped to make a memorable trip where our outstanding impressions were the friendliness and respectfulness of people we encountered.

Great location, close to shops, dining options

Perfect location in Le Marais, 6 excellent restaurants within 1o meters of the hotel and Saint Paul Metro station a couple of blocks away -- very convenient to everything in the center of Paris. Room was attractive and comfortable and unusually large for Paris. All front desk staff were friendly, helpful and spoke English.

This was amazingly quiet given that we were right in the heart of Paris, ten minutes from the Ile de la Cite. Great location and a very cool neighborhood with lots to do. We only used the Metro once while visiting.

Great location, wonderful breakfast, lovely welcome from all who worked there.

Great reception, super great breakfast.

Great location but note there is no AC, just fans in the rooms, so it does get hot in the summer. Breakfast is decent. Boiled eggs, croissants, yogurt and ‘cafeteria’ fruit (ie: apples and bananas).

Exceptionally friendly and professional staff. Modern, well located hotel in the Marais. Well balanced value for money. Highly recommended.

Hotel situato in una zona tranquilla, comodo per la vicinanza alla metro. Personale gentile, camere piccole ma pulite. Colazione varia

The room was fairly small (normal In Paris) but had everything we needed - clean with a large hot shower, lovely big airy windows, little minibar, safe, kettle, tea, etc and a good sized bed. The location was in a quiet street walkable to St Paul metro, the Seine, shops, bars and restaurants of Le Marais. We received a warm welcome. We particularly enjoyed the breakfast which was simple but fresh and delicious. We were looked after very well by the breakfast lady with lovely fresh juice and hot/cold food. The coffee was from a machine which was adequate but not amazing but there were other drinks available too. It was presented a light & airy area, decorated in a pleasing and modern style. The lift is small but gets you and your luggage upstairs! It was nice that the reception, breakfast and cleaning staff began to know us. They were all very friendly and helpful. The stair carpet probably needs some attention as it was well worn between floors 0&1 but I expect it is on the “to do” list as it is a big job. There was no issue for us but you need to be careful walking down the stairs and hold on to the rail. All in all we were very happy with the Hotel and would recommend it and return again. The value is good for Paris and helped to make a memorable trip where our outstanding impressions were the friendliness and respectfulness of people we encountered.

Het hotel ligt op steenworp afstand van de metro halte Saint Paul en middenin de Marais. Wie van een fijne sfeer houdt, mooie architectuur en lekker eten zit hier goed. Het hotelpersoneel is vriendelijk en opgewekt. De kamers zijn schoon en leuk gerenoveerd. Het ontbijt is prima verzorgd en de ontbijtruimte is sfeervol gemaakt. Kortom ik ben enthousiast over deze accomodatie.

Great location, friendly staff, affordable and good breakfast

The location is excellent and the staff very helpful. The reception and room was modern and clean. There is some renovation taking place and it was inconvenient to manouever bags and ourselves around the painters and their ladders. There is a square with restaurants less than 20 meters from the hotel entrance. Place des Vosges is 5 mins walk. The Metro is less than 8 mins: It is line 1 so takes you easily to the Louvre and Champs Elysés and connect to other lines for other points of interest. It was cold during our stay so we needed heat in the room. There didn’t seem to be any heating controls. However there was a portable electric heater (which we didn’t use due to personal caution with these devices). Breakfast is enjoyable with sufficient choice. Good coffee.

Fantastic location in a really fun part of the city! The staff was wonderfully responsive and always eager to help. On our way to the airport when our Uber driver was dicking us around because she obviously didn't want the ride the man at the desk gave us waters and called us a cab. The breakfast was reasonably priced and there was all the espresso you can drink. Only thing is it is a small room and you can hear everything and I mean everything going on in the bathroom. My partner and I have been together for over a decade though so not much of an issue for us but might be for young honey mooners or something. Other than that we had a great time and would stay there again