Name: Hotel Royal Palace
Address: 6a avenida 12-66 zona 1, Guatemala City Historical District, Guatemala City, Guatemala, Guatemala City, Guatemala Department, GT
Price range: $100–$164 per night
Rating: 8.53

What guests think

At Hotel Royal Palace, travellers consistently highlight its central, walkable location and historic charm, with many finding rooms comfortable, while some report significant street noise, dated elements, and a notable lack of air conditioning in rooms.

Cleanliness is often praised, though a few mention slow or no hot water and isolated plumbing problems. Dining feedback points to good breakfasts and a well-liked restaurant, with one guest wishing breakfast were included. Service is frequently friendly and helpful, but reception responsiveness and local guidance can be inconsistent. Expect a central, characterful stay with potential for noise and basic comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

6

Jessica

Nov 13, 2023

·

Stayed 1 night

The hotel is located right in the middle of everything. So expect noise from the street cars and vendors from 7am until midnight. We only stayed one night, so we just dealt with it. Another thing, our toilet didn’t flush. I told the front desk about it around 2 in the morning, but they never came the next day. Also, my grandma was in a wheel chair. No one told us there was a ramp in the back of the hotel thru the garage, so we had to haul her chair and everything up the stairs thru the lobby. We didn’t know about the ramp until the next day when we were leaving already. Very sad that the front desk ladies didn’t bother to tell us, yet we were struggling. Also, they weren’t as friendly. Seemed miserable and not even a smile when we’d speak to them.

10

Philip

Dec 16, 2021

·

Stayed 2 nights

HRP is well managed and clean. The staff is always cordial and helpful. The restaurant is good. The bar can get rowdy and too loud, but the rooms are upstairs and mostly very quiet. This is a classic place with staying power. It has an old world charm. I have been coming here for 13 years and I will plan to return regularly. Gracias!

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Cleanliness

Generally clean and well maintained, with several mentions of good housekeeping. A few report slow or no hot water and a non-flushing toilet.

Related guest reviews

10

Ana

Jan 16, 2025

·

Stayed 2 nights

I enjoyed pretty much my stay. It was clean and well maintained. It only needs some bars to hold in the shower and in the toilet. The toilet is low

6

Michael

Jan 31, 2025

·

Stayed 2 nights

Hotel war ok. Ist mit 3 Sternen bewertet. Mehr ist dann nicht zu erwarten. Gebäude etwas in die Jahre gekommen. Warmwasser hat sehr lange gedauert bis es warm war. Kein Safe Box im Zimmer.

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6

Jessica

Nov 13, 2023

·

Stayed 1 night

The hotel is located right in the middle of everything. So expect noise from the street cars and vendors from 7am until midnight. We only stayed one night, so we just dealt with it. Another thing, our toilet didn’t flush. I told the front desk about it around 2 in the morning, but they never came the next day. Also, my grandma was in a wheel chair. No one told us there was a ramp in the back of the hotel thru the garage, so we had to haul her chair and everything up the stairs thru the lobby. We didn’t know about the ramp until the next day when we were leaving already. Very sad that the front desk ladies didn’t bother to tell us, yet we were struggling. Also, they weren’t as friendly. Seemed miserable and not even a smile when we’d speak to them.

8

Fernando

Jan 26, 2024

·

Stayed 1 night

Hotel histórico, la limpieza está bien, colchones normales, personal amable

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8

Jennifer

Jun 6, 2022

·

Stayed 3 nights

Great location very centric. The rooms were big, clean and comfortable. Only problem was no hot water.

10

Philip

Dec 16, 2021

·

Stayed 2 nights

HRP is well managed and clean. The staff is always cordial and helpful. The restaurant is good. The bar can get rowdy and too loud, but the rooms are upstairs and mostly very quiet. This is a classic place with staying power. It has an old world charm. I have been coming here for 13 years and I will plan to return regularly. Gracias!

10

Ronaldo

Jan 6, 2023

·

Stayed 2 nights

Nice in clean place

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Rooms

Rooms are often comfortable, spacious, and full of historic character, but recurring drawbacks include street noise, lack of air conditioning, and some uncomfortable or mobile beds; a few note dated features and missing safes.

Related guest reviews

10

Richard

Jan 14, 2026

·

Stayed 1 night

Prime location, very friendly and accommodating staff, comfortable room, and great breakfasts

6

gilmar

Sep 4, 2024

·

Stayed 1 night

NO AIR CONDITIONER!! was the down I could not sleep because it was too hot! and nobody in the whole hotel knew about a taxy or any other transportation to go to the bus terminal I have to go outside and catch a street taxy that was very unsafe!!

4

Jordan

Apr 27, 2022

·

Stayed 5 nights

I can't say enough about how great the staff here was. They were lovely, kind, and helpful. However, anyone staying here must be aware of one huge issue. The property is located near a busy pedestrian and auto intersection, and is extremely noisy from 6:00 AM to 10:00 PM. Drivers laying into their horns, motorcycles revving, and street vendors shouting on megaphones all day long. This is not a place for peace and quite. Also the nearby church (Iglesia San Francisco) participates in the Guatemalan tradition of bombas, or fireworks for over three hours as a call to prayer. It was ear-shatteringly and heart-stoppingly cacophonous. I, unfortunately, would never want to stay here again.

8

Daniel

Feb 18, 2025

·

Stayed 2 nights

This a real through back about 100 years and maintained well but I like to support these historic hotels. If you want to be in the centro which you may not, this is the place.

6

Michael

Jan 31, 2025

·

Stayed 2 nights

Hotel war ok. Ist mit 3 Sternen bewertet. Mehr ist dann nicht zu erwarten. Gebäude etwas in die Jahre gekommen. Warmwasser hat sehr lange gedauert bis es warm war. Kein Safe Box im Zimmer.

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8

Jennifer

Jun 6, 2022

·

Stayed 3 nights

Great location very centric. The rooms were big, clean and comfortable. Only problem was no hot water.

6

MIGUEL

Feb 10, 2022

·

Stayed 2 nights

😁 all the beds are on wheels, you try to lay down and they move. Also walls are thin and street noice and music starts early. Get a room inside the building and at the top

4

Shirley Zulema

Mar 29, 2025

·

Stayed 1 night

Las camas estaba horribles hasta los alambres de la cama se podían sentir no tiene aire acondicionado para el precio es muy horrible

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10

Philip

Dec 16, 2021

·

Stayed 2 nights

HRP is well managed and clean. The staff is always cordial and helpful. The restaurant is good. The bar can get rowdy and too loud, but the rooms are upstairs and mostly very quiet. This is a classic place with staying power. It has an old world charm. I have been coming here for 13 years and I will plan to return regularly. Gracias!

8

Malcolm

May 3, 2023

·

Stayed 2 nights

For the price, it would be nice if they included breakfast in the price. Our corner room was a bit Noisy due to traffic noise.

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Service

Many guests describe the staff as friendly, accommodating, and helpful. However, reception service and local information support are inconsistent, with some reports of poor responsiveness.

Related guest reviews

10

Søren

Jul 4, 2022

·

Stayed 3 nights

Det er ikke første gang vi er I Guatemala. Hotellet er super god service god beliggenhed man føler sig hjemme der. Vi kommer igen

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8

Erick

Apr 28, 2022

·

Stayed 3 nights

I think the staff need to ve trained to offer acuerete informaron un terms of places to visita, maps, directions. I spend half a Day los by fallowing information. In terms of tours, maps,, places to visit and restaurant they dont have no clue. Is not like other countries that are prepare to receive tourists

10

Richard

Jan 14, 2026

·

Stayed 1 night

Prime location, very friendly and accommodating staff, comfortable room, and great breakfasts

6

Jessica

Nov 13, 2023

·

Stayed 1 night

The hotel is located right in the middle of everything. So expect noise from the street cars and vendors from 7am until midnight. We only stayed one night, so we just dealt with it. Another thing, our toilet didn’t flush. I told the front desk about it around 2 in the morning, but they never came the next day. Also, my grandma was in a wheel chair. No one told us there was a ramp in the back of the hotel thru the garage, so we had to haul her chair and everything up the stairs thru the lobby. We didn’t know about the ramp until the next day when we were leaving already. Very sad that the front desk ladies didn’t bother to tell us, yet we were struggling. Also, they weren’t as friendly. Seemed miserable and not even a smile when we’d speak to them.

8

Fernando

Jan 26, 2024

·

Stayed 1 night

Hotel histórico, la limpieza está bien, colchones normales, personal amable

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8

Francisco Isidro Chiroque

Mar 26, 2022

·

Stayed 4 nights

I like the location. Staff is very good.

10

Elmer

Dec 20, 2021

·

Stayed 1 night

Great location and awesome service.

6

Carlos

Mar 30, 2024

·

Stayed 1 night

Poor customer service at reception

10

Philip

Dec 16, 2021

·

Stayed 2 nights

HRP is well managed and clean. The staff is always cordial and helpful. The restaurant is good. The bar can get rowdy and too loud, but the rooms are upstairs and mostly very quiet. This is a classic place with staying power. It has an old world charm. I have been coming here for 13 years and I will plan to return regularly. Gracias!

10

Rosa

Mar 9, 2025

·

Stayed 2 nights

Great location! Walkable to shopping, restaurants to Catholic church, National Palace, museums and Metropolitan Cathedral Church. Also close to Elektra store in case you need to exchange money. Close to airport about 25 minutes depending traffic. The staff was very nice, thanks Heidi and Evone.

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Location

Consistently praised for a central, walkable setting near shops, restaurants, and major sights; one guest felt safe walking. Several warn of significant street noise due to the busy area, while a lone review rates the location poorly.

Related guest reviews

10

Richard

Jan 8, 2026

·

Stayed 2 nights

Very nice historic hotel in great central location

10

Richard

Jan 14, 2026

·

Stayed 1 night

Prime location, very friendly and accommodating staff, comfortable room, and great breakfasts

4

Jordan

Apr 27, 2022

·

Stayed 5 nights

I can't say enough about how great the staff here was. They were lovely, kind, and helpful. However, anyone staying here must be aware of one huge issue. The property is located near a busy pedestrian and auto intersection, and is extremely noisy from 6:00 AM to 10:00 PM. Drivers laying into their horns, motorcycles revving, and street vendors shouting on megaphones all day long. This is not a place for peace and quite. Also the nearby church (Iglesia San Francisco) participates in the Guatemalan tradition of bombas, or fireworks for over three hours as a call to prayer. It was ear-shatteringly and heart-stoppingly cacophonous. I, unfortunately, would never want to stay here again.

8

Daniel

Feb 18, 2025

·

Stayed 2 nights

This a real through back about 100 years and maintained well but I like to support these historic hotels. If you want to be in the centro which you may not, this is the place.

6

Jessica

Nov 13, 2023

·

Stayed 1 night

The hotel is located right in the middle of everything. So expect noise from the street cars and vendors from 7am until midnight. We only stayed one night, so we just dealt with it. Another thing, our toilet didn’t flush. I told the front desk about it around 2 in the morning, but they never came the next day. Also, my grandma was in a wheel chair. No one told us there was a ramp in the back of the hotel thru the garage, so we had to haul her chair and everything up the stairs thru the lobby. We didn’t know about the ramp until the next day when we were leaving already. Very sad that the front desk ladies didn’t bother to tell us, yet we were struggling. Also, they weren’t as friendly. Seemed miserable and not even a smile when we’d speak to them.

10

luis

Mar 14, 2025

·

Stayed 1 night

The hotel is well located there is a lot of stores and restaurants with in a walking distance.

10

Mariluz

Apr 10, 2025

·

Stayed 1 night

Nice location!

4

DANIEL

May 9, 2025

·

Stayed 1 night

Very poor location

10

Rosa

Mar 9, 2025

·

Stayed 2 nights

Great location! Walkable to shopping, restaurants to Catholic church, National Palace, museums and Metropolitan Cathedral Church. Also close to Elektra store in case you need to exchange money. Close to airport about 25 minutes depending traffic. The staff was very nice, thanks Heidi and Evone.

10

Jeffrey

Sep 21, 2023

·

Stayed 1 night

Great central location in Zone 1. Able to walk every where and felt very safe.

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Dining

Breakfast and the on-site restaurant receive positive feedback. One guest wished breakfast were included.

Related guest reviews

10

Margarita

Aug 14, 2022

·

Stayed 1 night

A pesar de ser un hotel muy antiguo tiene todos los adelantos modernos, el personal muy amigable, el restaurante con muy rica comida

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10

Richard

Jan 14, 2026

·

Stayed 1 night

Prime location, very friendly and accommodating staff, comfortable room, and great breakfasts

10

Philip

Dec 16, 2021

·

Stayed 2 nights

HRP is well managed and clean. The staff is always cordial and helpful. The restaurant is good. The bar can get rowdy and too loud, but the rooms are upstairs and mostly very quiet. This is a classic place with staying power. It has an old world charm. I have been coming here for 13 years and I will plan to return regularly. Gracias!

8

Malcolm

May 3, 2023

·

Stayed 2 nights

For the price, it would be nice if they included breakfast in the price. Our corner room was a bit Noisy due to traffic noise.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$88
February	$94
March	$93
April	$93
May	$92
June	$91
July	$94
August	$88
September	$92
October	$93
November	$96
December	$92

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $164
20 $104	21 $103	22 $118	23 $110	24 $104	25 $101	26 $104
27 $101	28 $164	29 $164	30 $164

Su	Mo	Tu	We	Th	Fr	Sa
				1 $161	2 $161	3 $162
4 $102	5 $100	6 $102	7 $102	8 $119	9 $119	10 $119
11 $119	12 $102	13 $119	14 $119	15 $125	16 $121	17 $124
18 $119	19 $119	20 $120	21 $121	22 $125	23 $124	24 $121
25 $122	26 $121	27 $121	28 $125	29 $121	30 $125	31 $131

Hotel Royal Palace

Prices for Hotel Royal Palace

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About this property

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Room options

Standard Twin Room

Superior Suite, 1 King Bed

Standard Double Room, 1 Queen Bed

Standard Triple Room

Superior Triple Room

Superior Twin Room

Suite, 1 King Bed

Superior Double Room

Guest reviews of Hotel Royal Palace

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What guests think

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