Name: Holiday Inn Express & Suites Farmington Hills - Detroit by IHG
Address: 32769 Northwestern Highway, Farmington Hills, Michigan, United States of America, Farmington Hills, Michigan, US
Price range: US$79–US$123 per night
Rating: 7.77

What guests think

Reviews of Holiday Inn Express & Suites Farmington Hills - Detroit by IHG describe a convenient base near highways with friendly staff and a free breakfast, but also recurring cleanliness lapses and maintenance issues that affect comfort for some guests.

Rooms are often spacious and comfortable, but some guests report noise from hallways or roads, broken fixtures, and occasional pest issues. Facilities include a pool, fitness room, and on-site parking, with recurring comments about a slow elevator, cold or briefly closed pool, and dim or limited parking near certain entrances. Breakfast feedback ranges from very good to mediocre, with some noting watered juice or slow replenishment. Overall, expect convenience and friendly service, but inspect the room and be mindful of mixed upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and a fitness room are available, and parking is convenient with multiple entrances. However, guests report a slow or unreliable elevator, occasional pool closures or cold water, an out-of-order ice machine, and dim or limited parking near some doors.

Related guest reviews

10

Kathryn

15 Jun 2025

·

Stayed 1 night

Clean lobby, clean hotel, breakfast was decent. The pool room and the gym were very nice, friendly staff and a nice outdoor area to sit that's available 24/ 7also had convenient parking and multiple entrances depending on where your room was located. You could park closer to whichever door you wanted to.

8

Michael

3 Nov 2024

·

Stayed 1 night

Parking was limited near entranceand was full for a late evening check-in. Breakfast was good. Hotel was quite clean for the most part and the staff was very courteous and helpful

10

Sarah

13 Apr 2025

·

Stayed 2 nights

Overall, this was a pleasant stay. The pool was closed during the afternoon on our second day, but was reopened by the evening. The pool floor was dirty, so I had to drop a star for that. My only other criticism is from check in. When I received my keycards, the front desk person said my room number aloud. This should never be happening. It is fortunate that I had family with me and no one was in the lobby to overhear, but if I had been a single traveler, I would have requested a different room. This is a security and safety issue. I hope that this gets back to the people working the desk on Friday night, especially since one gentleman was being trained.

6

Ronald

23 Jun 2025

·

Stayed 1 night

Ice machine on 4th floor not working. Snacks in lobby for sale very sparse. Breakfast ends too early at 9:30. There is an alarm clock in room without instructions how to disable. Very annoying.

6

John

31 Aug 2025

·

Stayed 2 nights

Would’ve given it a 10 if the elevator door wasn’t broken. I was on the fourth floor and each time I utilize the elevator. It literally took 10 to 15 seconds for the door to close, triggering an alarm, additionally the toilet was broken. Do better guys.

10

Brenda

9 Nov 2024

·

Stayed 1 night

You could use more lighting in the back parking lot

6

Lori

28 Feb 2023

·

Stayed 1 night

Poolnwas cooled Hair in shower

10

Crystal

1 Jul 2025

·

Stayed 2 nights

Excellent service, complimentary breakfast, pool, clean & safe property. Great location.

8

Susan

17 Nov 2024

·

Stayed 2 nights

My room was perfect, the bed was really comfortable. I really like the breakfast; real oatmeal and a lot of other choices. The fitness center was also good; although there were no wipes to wipe down the machines.

8

Gwynn

16 Apr 2025

·

Stayed 1 night

This property was okay, especially for the price. The building itself needs more attention. The toilet paper holder in the bathroom was hanging on for dear life, there were random patches in the wall that needed repairing, the elevator sounded like a cable was going to snap every time you got in it, breakfast was just okay

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many found rooms and common areas clean, but numerous reviews cite dirty bathrooms, stained linens, odors, and pests such as ants. Housekeeping consistency appears uneven across stays.

Related guest reviews

8

Sarwat

30 Jul 2025

·

Stayed 3 nights

It was a good experience staying at the Holiday Inn Hotel. The staff was friendly and helpful, especially Waseem. However, I would like to mention that the bathroom shower area in my room was dirty and had mold on the walls and one elevator was slow and dirty. It Thank you

4

Sara

30 Jan 2023

·

Stayed 1 night

Our room was not cleaned before we got there. There was an empty pop bottle left in the bathroom on the counter as well as a used paper towel on the floor. Our shower had many hairs in them as well as the sheets. Not sure how that would be if they were changed. Won’t go back. Very unhappy

4

John

15 Aug 2025

·

Stayed 1 night

Unpleasant service. Dirty laundry left in room. One bed not made up fully.

4

Neil

25 Jul 2025

·

Stayed 4 nights

We came back to our room and the desk was black with ants. Had to move to another room.

10

Stephanie

8 Aug 2025

·

Stayed 2 nights

Very clean and comfortable hotel.

2

Robert

11 Sept 2023

·

Stayed 4 nights

The condition of this property is terrible. The bathroom door never closed all the way. There was no toilet paper when we checked in. The sheets were very dirty, containing blood stains. There is no way this property would meet Holiday Inn Express standards.

10

Syed

27 Jul 2025

·

Stayed 1 night

Very clean property. Friendly staff.

4

Deanna

14 Aug 2025

·

Stayed 2 nights

The bed was amazing but the facility could use a major cleaning. Elevators and halls were dirty. My room smelled like a males restroom. Guests were extremely loud all night.

4

Patrick

20 Dec 2025

·

Stayed 1 night

My room door would not close without laying my whole body into it as hard as possible. I'm sure I woke up everyone in the morning while closing it. Multiple doors were like this just on the first floor. Staff didn't care when I told them. Hairs in the shower. 1 inch gap straight to the outdoors next to the AC/heater. Oh and mold on and moldy standing water in the keurig was deadly. So would not recommend.

2

Alexandria

16 Aug 2025

·

Stayed 1 night

My room was not cleaned it was trash and the tub was dirty like someone had a shower and they couldn't accommodate me

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Rooms

Many rooms are spacious with comfortable beds, yet some have noise from halls or nearby roads and maintenance problems like faulty HVAC, broken toilets, jammed doors, and nonworking blinds or sliding bathroom doors.

Related guest reviews

10

Patricia

18 Nov 2024

·

Stayed 1 night

The shower needed to be caulked. Old caulk was cracked and the shelf was coming off. Otherwise, fully satisfied

2

Brenda

24 May 2024

·

Stayed 2 nights

Started in Room 1, heat didn’t work. Moved to Room 2, toilet didn’t work. Moved to Room 3 and stayed even though the shower head barely poured out water. Horrible experience. Will never stay there again and cannot recommend this property at all.

6

Steven

7 Mar 2024

·

Stayed 1 night

This your standard cookie cutter Holiday Inn Express. It falls down in my opinion with the about of clearly audible road noise that is pretty consistent. This was even the case when requesting a quiet room.

10

David

23 Oct 2024

·

Stayed 1 night

Our stay was a nice experience. Excellent breakfast choices. Scrambled eggs, biscuits and gravy, bacon, and sausage. Bagels and sweet rolls. and more. Friendly staff. Clean room. The only drawback was an A/C a little too loud.

8

Deanna

5 Mar 2023

·

Stayed 1 night

The beds were really hard- but we loved the unique look to the room. Overall good experience.

8

Gary

1 Dec 2024

·

Stayed 5 nights

When we checked in the room wasn’t clean properly. There were some crumbs on the floor and some stains on the bed covers. The blinds on the window did not work so I could not close them.

6

Deborah

21 Dec 2022

·

Stayed 19,339 nights

The room was a good size, but itwas awkwardly laid out. The bathroom door was a slider. When it was open, it covered the access to the refrigerator and coffee maker. When closed , it was difficult to reopen. It was noisy when moving, and hard to control with no handle or grip. Sometimes it closed or opened by itself. There were numerous stains on the carpet. The trim on the bathroom walls was falling off. The toilet paper holder was also falling off the wall. These would have been obvious to anyone cleaning the room but were not remedied. We were in a room that adjoined the room next door. That made it especially disturbing when a domestic dispute broke outin that room late at night. The desk clerk did not answer the phone for over 5 minutes. She did eventually call the police. They came but did not remove them. It was easy to hear the conversation above the gun and ammunition that the very angry man had in his possession. We eventually were moved to another room and felt much better. The breakfast was very nice and had a nice selection of foods.

6

Abigail

12 Apr 2025

·

Stayed 1 night

Walls and ceilings seem very thin. Heard running footsteps until about midnight and simply walking around a room sounded like someone was stomping or jumping. Bathrooms are also very noisy, you can hear anytime your neighbor uses it!

4

Patrick

20 Dec 2025

·

Stayed 1 night

My room door would not close without laying my whole body into it as hard as possible. I'm sure I woke up everyone in the morning while closing it. Multiple doors were like this just on the first floor. Staff didn't care when I told them. Hairs in the shower. 1 inch gap straight to the outdoors next to the AC/heater. Oh and mold on and moldy standing water in the keurig was deadly. So would not recommend.

10

Michael

5 Dec 2024

·

Stayed 1 night

Rooms were spacious and clean. Bed was comfy. Front desk person (sorry, I forget her name) was super friendly. Would stay here again

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Service

Staff are frequently described as friendly and accommodating at the desk and breakfast. Still, several guests experienced slow or unhelpful responses, rude interactions, check-in mistakes, and difficulty obtaining housekeeping or refunds.

Related guest reviews

4

Gordon

3 Jul 2023

·

Stayed 1 night

Check in problem TV out Repair person no show

10

Sarah

13 Apr 2025

·

Stayed 2 nights

Overall, this was a pleasant stay. The pool was closed during the afternoon on our second day, but was reopened by the evening. The pool floor was dirty, so I had to drop a star for that. My only other criticism is from check in. When I received my keycards, the front desk person said my room number aloud. This should never be happening. It is fortunate that I had family with me and no one was in the lobby to overhear, but if I had been a single traveler, I would have requested a different room. This is a security and safety issue. I hope that this gets back to the people working the desk on Friday night, especially since one gentleman was being trained.

8

Elizabeth

20 Aug 2025

·

Stayed 5 nights

It was close to where I needed to be. Staff was very friendly

10

MonéShay

10 Jul 2025

·

Stayed 1 night

Rafa was amazing and very accommodating!

10

Shiara

6 Mar 2024

·

Stayed 2 nights

The staff was very professional and courteous.

2

Raven

21 Jun 2024

·

Stayed 1 night

I came to stay here because of a power outage. My room smelled of extremely strong odor, the toilet also did not flush at all. They told us they were all booked up, but gave me an extremely hard time and even became aggressive and unfriendly in regards to allowing me to have a refund so that I may go stay somewhere else. The hotel was not up to par for $170 for one night. Staff was rude and not very helpful.

2

Brandy

8 Jun 2023

·

Stayed 1 night

When arriving, the front desk guy was short with us and rude. Didn’t let us know any information about breakfast hours, check out or anything. Room smelled bad. And they charged us the $50 when we only slept in there ! We didn’t do anything but sleep and use the toilet Terrible experience and will never be back!

10

James

15 Sept 2025

·

Stayed 1 night

I appreciated the willingness of the desk to hold a room key for my daughter arriving later, so I didn’t have to stay awake until her arrival.

10

Destiny

31 Mar 2024

·

Stayed 1 night

The staff was amazing, the room was nice an cozy overall experience 10/10

6

John

8 Sept 2025

·

Stayed 10 nights

This was an okay property C-C+ at best. Did not provide dalily room cleaning and since we were there 10 days that was a problem. We had to on occasion go to get fresh towels and "other" essental item from the front desk.

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Location

Convenient for Farmington Hills and near Detroit, with easy access to highways, stores, and medical offices. Several guests also found the area quiet at night.

Related guest reviews

8

Arlene

17 Nov 2024

·

Stayed 1 night

I stay here often, close to main roads, easy access to freeway, quiet, affordable

10

Sherwin

13 Jun 2025

·

Stayed 2 nights

Great stay for a weekend. Excellent locality and comfy rooms.

8

Mariann

6 Oct 2025

·

Stayed 3 nights

We stayed here 8 years ago when brand new. It has aged a bit but still a nice and safe place to stay near Detroit.

10

Malayappan

30 Apr 2025

·

Stayed 5 nights

An excellent affordable hotel with free breakfast and a convenient location

8

rade

30 Aug 2024

·

Stayed 2 nights

Enjoyable stay, the area was quiet and great for relaxing.

8

Randall

2 Mar 2023

·

Stayed 2 nights

Very close to medical location we were meeting with following morning of our stay...

10

Crystal

1 Jul 2025

·

Stayed 2 nights

Excellent service, complimentary breakfast, pool, clean & safe property. Great location.

6

Jenna

14 May 2025

·

Stayed 2 nights

Our stay went well. We got the floor that we requested and it was quiet on our floor. The room was spacious and clean- the only negative was that the shower head was filthy and the bathroom was outdated. The location was cool as we were near a lot of plazas and the highway.

8

Arlene

2 Sept 2023

·

Stayed 1 night

Its in an area that is on a busy street but it is quiet at night and convenient to gas stations stores etc

10

Cy

18 Nov 2024

·

Stayed 1 night

Nice place to stay if you need to be near Farmington Hills

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Dining

Complimentary breakfast earns praise for variety on many days, but others found it average with watered juice, limited healthy options, early closing, or slow replenishment.

Related guest reviews

10

Kathryn

15 Jun 2025

·

Stayed 1 night

Clean lobby, clean hotel, breakfast was decent. The pool room and the gym were very nice, friendly staff and a nice outdoor area to sit that's available 24/ 7also had convenient parking and multiple entrances depending on where your room was located. You could park closer to whichever door you wanted to.

8

Janet

27 Nov 2023

·

Stayed 5 nights

The breakfast tables were always dirty. The breakfast attendant needs to wipe them regularly instead of just standing in a corner playing on his phone. We had no housekeeping service during a 5-night stay. Trash was emptied once. There was a smell of marijuana in the room. Someone had put a plastic bag over the smoke detector.

10

David

23 Oct 2024

·

Stayed 1 night

Our stay was a nice experience. Excellent breakfast choices. Scrambled eggs, biscuits and gravy, bacon, and sausage. Bagels and sweet rolls. and more. Friendly staff. Clean room. The only drawback was an A/C a little too loud.

8

Jeanette

13 May 2024

·

Stayed 2 nights

The room was nice, but the temperature kept changing by itself. The pool was very clean, but really cold. Breakfast the first morning was cold and little was put out, but the morning it was perfect. I'm not quite sure why there was a large garbage bag in the hallway for two days, but people took advantage and used it. The front desk people were amazing and went out of their way to make every guest feel special. They really were the best. I slept very, very well both nights. The bed was comfortable and the pillows were perfect. The shower was great and the water hot enough for me. I would stay again.

10

Gary

17 Sept 2023

·

Stayed 1 night

Clean and good breakfast

10

Crystal

1 Jul 2025

·

Stayed 2 nights

Excellent service, complimentary breakfast, pool, clean & safe property. Great location.

10

Cortney

7 Jul 2025

·

Stayed 1 night

Very clean and quiet! We checked in late and I wish we had more time spent in the room. Room smelled really good, lots of great lighting. Hot breakfast was really good with fabulous variety.

6

Colin

5 Sept 2025

·

Stayed 1 night

I requested extra towels and was told I had to collect from front desk myself. Also, bkfast didn't have sufficient variety of healthy food, greasy bacon. Juice was watered down.

8

Shirley

8 Jul 2024

·

Stayed 4 nights

The property was the typical Holiday Inn. Room was fine, it is just a shame you can’t get the service you used to get. The breakfast was mediocre. I wasn’t given a receipt after I asked for it

8

Arlene

30 Sept 2024

·

Stayed 2 nights

Very clean and breakfast was good

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$99
February	US$95
March	US$95
April	US$92
May	US$100
June	US$100
July	US$98
August	US$100
September	US$108
October	US$111
November	US$104
December	US$89

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $123	17 $119	18 $119	19 $119
20 $105	21 $121	22 $103	23 $106	24 $104	25 $116	26 $118
27 $90	28 $95	29 $94	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $90	2 $97	3 $106
4 $90	5 $91	6 $90	7 $90	8 $93	9 $102	10 $105
11 $93	12 $91	13 $116	14 $116	15 $112	16 $98	17 $112
18 $79	19 $79	20 $79	21 $79	22 $79	23 $91	24 $94
25 $79	26 $79	27 $82	28 $82	29 $79	30 $82	31 $86

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite, 2 Twin Beds, Mobility Accessible (Communications Accessible)

Suite, 2 Twin Beds, Accessible (Communications Accessible)

Suite

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Standard Room, 2 Twin Beds, Accessible (Communications Accessible)

Suite, 1 King Bed, Accessible (Mobility Accessible)

Standard Room

Standard Room, 1 King Bed (Leisure)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Farmington Hills - Detroit by IHG

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