HOTEL Guest1 Ueno Ekimae

從JR上野站天橋出，由行人電梯落，再步行大約2分鐘，而附近有7-11 & Lawson，十分方便。有任飲welcome drink。Check in 也快，拿了匙卡後，要拍卡才可到樓層，十分安全。房內五臟俱全，整潔度高，但地方比較狹窄。早餐方便不錯，足夠飽，職員很有禮貌！住了1個晚上後，寄存行李要收費 (除非即日取行李就無需收費)。因隔日再回來，就要收取1500円。再住3個晚上，還要收取300円，應該是什麼稅掛！整體體驗不錯！

Very good location, but very small room with door located outdoors, more like a motel. The room only fit a twin bed and it was very difficult to fit my full sized suitcase (only 1) - had to keep it closed and open it on my bed. The staff were very nice and the area was safe. The room was extremely clean and the hotel gave out very nice toiletries.

洗濯機がまた2台増えたらいいのになぁ。 The overall experience is fantastic, the staff are able to deal with customers in any language and are really welcoming. I would say it would be better if there could be more washing machines.

角部屋だったから部屋の前が壁がなく外だった。天気がいい時はいいだろうがなかなか強い雨が降っていたから部屋への出入りで濡れた。

I loved: 1) Location Very close to Ueno station and still in a very quiet area 2) Efficiency: Many toiletries to choose from, many services 3) Breakfast: Excellent choices, included in the fee 4) Facilities: Coin Laundry, Coffee and Tea, etc. Loved this Hotel and definitely will come back.

Really friendly staff especially the breakfast workers. Loved that breakfast (which had really fresh and great selections including fresh mini melonpan!) was included along with a drink bar from 2pm to 2am also there's a water dispenser in the main lobby with ice which was really helpful in the Japan heat. There's a laundromat but it is very popular and there's only 2 machines so try to time it well. Rooms were typical Tokyo hotel sized rooms. Also there's a luggage scale in the lobby which was very helpful and they can store your luggage if you arrive early or leave later! Would highly recommend as great value considering the breakfast, amenities and location (next to Ueno station).

The hotel overall and room were clean and the staff was efficient and helpful. The only issue was that at least the floor I was on was exposed partially exposed to the outside as it was not a fully enclosed building and when returning back to the room after a while out, the room is hot because the hallway is hot as it is exposed to the outside and the AC cannot be kept on without the room key inserted into the slot inside the room.

Hotel staff were all helpful! Better breakfast food selection needs to be offered. Inadequate instructions on how to use coin laundry and have to bother staff to how to use it. Good experience for me!

午後2時からのドリンクバーサービス、無料朝食付きは非常に良いサービスだと思います。連泊の際、清掃不要を選ぶと飲料やインスタント麺のプレゼントがあるのも嬉しい。 タオルやアメニティが1セットしかなかったので、できれば2セットあると嬉しい。

Japanese size rooms but with a good size bed. Desk staff were lovely. Free coffee, tea, and hot chocolate machine in the lobby available after 3 pm and free soda or beer ( I think it was after 5 pm). The hotel is a walkable distance from Ueno Station and the Keisei Skyliner Ueno Station ( for an easy trip of 45 minutes to Yokohama (Highly recommended). All in all, a great stay. My only complaint- I wish they had provided toast, sausages and bacon for a more western style breakfast.

2泊させて頂きました。 初めに部屋に入ってスリッパに履き替えたらホコリが舞って、リモコンやティッシュケースにもホコリがあり、ホントに清掃されてるのかなと疑うレベルです。 また、加湿器に水を入れようとしたら 置いてる裏から前の泊まっていた人のゴミが出てきました。 もうしっかり清掃して頂きたいです。

The room was clean and comfortable. It was small but it's understandable since it's in Tokyo. The breakfast is delicious. The staff was approachable, and helpful. I wish there was more than one pillow for but I guess it is standard for single rooms in Japan since that's what I got in other hotels too. Definitely recommended. I will stay again if I can.

非常近上野駅 酒店設施方面，有一般應有設施 房間方面，單人房比較細，打開中型行李箱已經沒有位置，而清潔度比較失色，發現空調有塵埃和浴缸邊不太清潔

This property felt a bit worn/older, however you can tell how invested the staff was to making our stay a positive experience. They allowed us to store our bags longer after check out and they provided a nice breakfast. The staff was also very friendly and easy check in/out process. The room itself was so-so: the bathroom & bed were cleaned well but some pieces of garbage in the fridge and one plastic wrapper on the floor at check-in. The room was small (as expected in Tokyo) with many scratches and scuffs on the walls. Overall, this met our needs as a couple looking for a budget hotel and a clean bed to sleep after a long day of travelling. Location was great for accessing Ueno Station and Keisei Skyliner.

出張の際にいつも利用している。上野駅から近く交通移動の利便性がとてもよい。館内・部屋はとても清潔感があり快適である。

I stayed for 7 nights and really enjoyed my stay. The staff were incredibly helpful and hospitable, making check in and check out very easy. The room was to normal Japanese standard size, but very clean and with good amenities. A highlight was the included breakfast, with a different range of choices each day which were all very delicious. The hotel was a short walk to the nearest stations which was handy. I highly recommend staying here for a convenient and quiet place in Ueno.

ロケーション良く、施設も新しくて朝食も良いのですが、 部屋の床（カーペット）の臭い＝生乾き臭が　結構気になりました。改善すべきです。

Very quiet, good stuff. Not so clean it needs update. The walls were quite dirty and the mattress a bit destroyed from the use. Otherwise, good stay.

Great hotel - very clean and great service. Free buffet breakfast was delicious.

Clean room, courteous staff, situated in a convenient location at Ueno

The staff were friendly and helpful. The room was a bit too small for me.

Very good location, but very small room with door located outdoors, more like a motel. The room only fit a twin bed and it was very difficult to fit my full sized suitcase (only 1) - had to keep it closed and open it on my bed. The staff were very nice and the area was safe. The room was extremely clean and the hotel gave out very nice toiletries.

Nice property. Small room with limited space for two large suitcases. Convenient to train station, dining and Ueno Park. Staff were very helpful and pleasant.

一人房間也足夠大。酒店位置近電車站，交通和購物都方便。 房間隔音很好，基本上聽不到街外的聲音。 職員態度親切有禮，再來東京也會選這間酒店

Overall conditions are very good. Only the room size is a bit tight.

The hotel is good. You would see the sky tree from the window of twin room. There is welcome drinks and you would get a cup of drinks everyday before returning to the room. Breakfast is buffet. Taste good and have enough selection. The only problem is the space of the electricity plug on the desk and bedside is not enough for universal travel adapter. But you would still use the one on the wall near the door. I've also lived at deluxe double bed room and there is no this problem.

No view is not good

The reception and the cleaners are very nice and helpful, the room is quiet, but the bed sink quite a bit… room is big enough. Only one thing, I forgot my travel pillow in the bed when I leave Japan, and my brother called to ask if they found it, and they said they didn’t… which is awkward… cause I really forgot the pillow in the bed….

Room is slink, but quiet

Friendly staff. Accommodations were clean, and spacious for a Tokyo hotel. Location-wise it is located in central Ueno and right near Ameyoko, which is perfect for some of the best food in Tokyo.

Nice location, near metro exit Staff is nice especiallly the one who helped check in with very fluent english

Great location. Excellent room. Pleasant staff. Lovely breakfast. I would go back.

Pros: 1. Very close to Ueno metro station (1 min walk) and Ueno JR train station (5 mins walk) - both stations have enough connections that you could travel anywhere in Tokyo with ease. 2. Free drinks area in the afternoon and evening for coffee, tea, soda, ice bucket. 3. Buffet style breakfast - Japanese style only, mostly seafood and savoury, but some variety with breads and pastries for vegetarians. Some days the soup and rice/noodles dishes would be vegetarian but not daily. The variety is good enough for a short stay. 4. Helpful staff, speak conversational English, and helped with luggage delivery services. Cons: 1. Small room - but this seems to be standard size for most Tokyo hotels at this price point. 2. Breakfast could be a bit difficult for vegetarians, particularly if you're staying for a long period.

Staff very friendy and helpful. Room cleaning was great, although room was smaller than expected. Laundry service was a little complicated but I was able to resolve it in the end

Loved this place, the staff was super friendly. Breakfast was delicious and they also allow to hold your luggage after checkout

フロントの対応が丁寧でとても気持ちがよく利用できました。

A very convenient and nice, clean place to stay with very friendly and helpful staff. I really enjoyed the drinks staion in the lobby. I do wish that it was cooler in the elevator.

The room was a bit small, but that's normal for business hotels in Tokyo. Tokyo/Japan is different than the United States: in the USA you're up front paying for safety, in Tokyo/Japan, a lot of the time you're paying for the size of the space. Check in was great, very efficient. The room was really good, I enjoyed staying there. The bathroom was solid, everything was cleaned and worked well. Where the hotel really excelled was the staff. Everyone was incredibly helpful, and I asked for help several times. An example, I was going to stay in a hotel in Yokohama, I decided to send my luggage rather than lugging it across town; I explained what I wanted to do, showed them the address of the location I was going to, they filled out the forms, took care of everything for me, worked out great, as I expected it would. Also, breakfast. I really appreciated the breakfast, the food was good, the venue was nice, and the staff were really great. It was a great start to the day, every day. I've been to Japan maybe 20, 25 times, since 1994, and I really appreciate starting the day with something as relaxing as that breakfast. Maybe that sounds silly. And it starts at 630am, so it's plenty early to eat, relax, have some coffee, and still get out there and do my thing. Ah, also also, location. Right next to a great food area, and Ameyoko, and the Ueno station. Very convenient! Less than ten minute walk to the Ginza Line, 12 minutes to the main station. Thank you!

スタッフの方がとても親切でよかったです

Japanese size rooms but with a good size bed. Desk staff were lovely. Free coffee, tea, and hot chocolate machine in the lobby available after 3 pm and free soda or beer ( I think it was after 5 pm). The hotel is a walkable distance from Ueno Station and the Keisei Skyliner Ueno Station ( for an easy trip of 45 minutes to Yokohama (Highly recommended). All in all, a great stay. My only complaint- I wish they had provided toast, sausages and bacon for a more western style breakfast.

Great hotel, very close to the ueno train station. Very clean a great stay.

Pros: 1. Very close to Ueno metro station (1 min walk) and Ueno JR train station (5 mins walk) - both stations have enough connections that you could travel anywhere in Tokyo with ease. 2. Free drinks area in the afternoon and evening for coffee, tea, soda, ice bucket. 3. Buffet style breakfast - Japanese style only, mostly seafood and savoury, but some variety with breads and pastries for vegetarians. Some days the soup and rice/noodles dishes would be vegetarian but not daily. The variety is good enough for a short stay. 4. Helpful staff, speak conversational English, and helped with luggage delivery services. Cons: 1. Small room - but this seems to be standard size for most Tokyo hotels at this price point. 2. Breakfast could be a bit difficult for vegetarians, particularly if you're staying for a long period.

距離上野站很近又安靜的街區，過一條大馬路就是熱鬧的阿美橫丁。房價較親民，免費早餐也好吃，很適合經濟行或者第一天抵達或離開來往成田機場入住：）

전체적으로 굉장히 청결한 느낌을 받았습니다. 직원분들도 모두 너무 친절하셔서 2박동안 편하게 쉬다가 왔습니다. 지하철도 도보2-3분거리에 위치해 있어서 굉장히 편리했습니다.

上野駅から徒歩5分圏内で非常にアクセスが良いです。 周辺にも様々な施設があり、ここを拠点に上野周辺の観光ができます。

Great location, price is reasonable.

Convenient location

Good location, close to Ueno train station.

Nice quiet location but a quick walk to Ameyoko where there’s loads of restaurants and shopping. Fairly close to Ueno Station and Keisei Skyliner station but a few intersections to cross but not far by any means

Perfectamente ubicado a solo un minuto de una de las entradas de las lineas de metro de Ueno. Muy buenos servicios y trato, sin duda volvería a reservar ahí para posteriores viajes

完美的入住服務，床墊很軟很舒服，每天都提供好吃的早餐，很喜歡會再入住 😊

Pros: 1. Very close to Ueno metro station (1 min walk) and Ueno JR train station (5 mins walk) - both stations have enough connections that you could travel anywhere in Tokyo with ease. 2. Free drinks area in the afternoon and evening for coffee, tea, soda, ice bucket. 3. Buffet style breakfast - Japanese style only, mostly seafood and savoury, but some variety with breads and pastries for vegetarians. Some days the soup and rice/noodles dishes would be vegetarian but not daily. The variety is good enough for a short stay. 4. Helpful staff, speak conversational English, and helped with luggage delivery services. Cons: 1. Small room - but this seems to be standard size for most Tokyo hotels at this price point. 2. Breakfast could be a bit difficult for vegetarians, particularly if you're staying for a long period.

駅チカで便利でした。 朝食を食べる席のスペースが狭いのでもう少し隣と離して欲しいです。。

スタッフさんが親切に対応してくださったのですが、ホテルとしては普通でした。朝食は品数少なく、寂しい感じ。料金が高すぎると思うのは、東京の相場を知らなかったからでしょうか？

駅から近いのも嬉しいし、朝食のパンが美味しかったです。

Really friendly staff especially the breakfast workers. Loved that breakfast (which had really fresh and great selections including fresh mini melonpan!) was included along with a drink bar from 2pm to 2am also there's a water dispenser in the main lobby with ice which was really helpful in the Japan heat. There's a laundromat but it is very popular and there's only 2 machines so try to time it well. Rooms were typical Tokyo hotel sized rooms. Also there's a luggage scale in the lobby which was very helpful and they can store your luggage if you arrive early or leave later! Would highly recommend as great value considering the breakfast, amenities and location (next to Ueno station).

Nice and friendly. Clean. Delicious breakfast that blends Japanese and western cuisine.

Japanese size rooms but with a good size bed. Desk staff were lovely. Free coffee, tea, and hot chocolate machine in the lobby available after 3 pm and free soda or beer ( I think it was after 5 pm). The hotel is a walkable distance from Ueno Station and the Keisei Skyliner Ueno Station ( for an easy trip of 45 minutes to Yokohama (Highly recommended). All in all, a great stay. My only complaint- I wish they had provided toast, sausages and bacon for a more western style breakfast.

Friendly and efficient staff. GREAT breakfast!

All was great, very convenient location, walkable distances to the landmarks, lots of restaurants and lively surroundings. Hotel was quiet, breakfast was great with variety of choices, and the stuff very accommodating!! The ladies working the breakfast guests were super nice and friendly.