Hotel Mayflower Paris Opera

Our room was absolutely perfect, clean and the very best shower in all of Paris. Staff at check in were so friendly and helpful

There are so many better places to stay. The website and social media images are NOT reflective of the property. We were upgraded to a suite, it was worse than the room I had booked so we swapped back. The staff do their best but seem inexperienced. There’s a small breakfast offering but it’s chaotic and by the time a few guests have pawed over it it’s not appealing. Also be aware.hotel will offer to call you a taxi for the airport (fixed fee of 56euros) but the taxi company add 9euros if they’re ordered for you by the hotel. Rooms were clean but tired and in Paris there are so many better places to stay.

Clean room

The room it self was spacious, clean, and comfortable however when we got to the room we noticed a staircase to the basement which is where the bathroom was. We were not told this. There was no door to the stairs from the second room. When we got there the coffee machine and the safe did not work. The coffee machine was fixed quickly however the safe took 2 days to get fixed and we had to ask several times. The uneasy part of the whole stay was that they made us leave our room key in the lobby due to it "being the only key" they had - however they were able to make up the room everyday before us leaving the key. Upon arrive at night the day we left the key, we asked for our key and the person at night was not sure why they had asked us to leave the key to our room. Overall, the room was good but there were some things that did not seem right.

They are extremely strict and will not let you check in even a minute before check-in. Most hotels will allow you to check in prior if the room is available, but it appears they are extremely strict on this policy as there were several others trying to check in at exactly 3 PM. The rooms are extremely small and rundown. Housekeeping did a good job, replenishing towels, and making the bed yet, there were insects in our room. I would not stay here again.