Hampton Inn & Suites Springfield/Downtown

US$165

/ night

Avg. for October

Hampton Inn & Suites Springfield/Downtown - Image 1

Hampton Inn & Suites Springfield/Downtown - Room

Hampton Inn & Suites Springfield/Downtown - Reception

Hampton Inn & Suites Springfield/Downtown - Pool

Prices for Hampton Inn & Suites Springfield/Downtown

Select dates to see prices and availability

US$165

/ night

Avg. for October

Monthly average prices

Nightly prices at Hampton Inn & Suites Springfield/Downtown average US$117 in the cheapest month (December) and US$180 in the most expensive month (September), based on the last 12 months.

Average nightly price at Hampton Inn & Suites Springfield/Downtown by month, last 12 months (USD)
Month	Average price
January	US$138
February	US$126
March	US$134
April	US$150
May	US$166
June	US$165
July	US$161
August	US$139
September	US$180
October	US$165
November	US$148
December	US$117

Most expensive: September (~US$180)

Cheapest: December (~US$117)

About this property

Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.

Amenities

Business amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Springfield? This hotel has facilities measuring 549 square feet (51 square meters), including conference space. Free self parking is available onsite.

Dining

Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Springfield/Downtown. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Rooms

Make yourself at home in one of the 87 guestrooms, featuring kitchenettes with refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with premium TV channels provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Location

With a stay at Hampton Inn & Suites Springfield/Downtown, you'll be centrally located in Springfield, within a 10-minute walk of Naismith Memorial Basketball Hall of Fame and Titanic Museum. This hotel is 0.5 mi (0.8 km) from MGM Springfield and 1.4 mi (2.2 km) from Forest Park.

What's nearby

Naismith Memorial Basketball Hall of Fame(0.4 Miles)
Titanic Museum(0.5 Miles)
MGM Springfield(0.5 Miles)
Regal MGM Springfield(0.6 Miles)
Hampden Law Library(0.6 Miles)
MassMutual Center(0.7 Miles)
Springfield City Hall(0.8 Miles)
CityStage Symphony Hall(0.8 Miles)
Dr. Seuss National Memorial(0.8 Miles)
Springfield City Library(0.8 Miles)
Springfield Science Museum(0.9 Miles)
Springfield Museums(1 Miles)
Connecticut River(1 Miles)
Paramount Theater(1.1 Miles)
Forest Park Branch Springfield City Library(1.2 Miles)
Springfield Union Station (ZSF)(2 Miles)
Westfield, MA (BAF-Barnes Municipal)(15.8 Miles)
Bradley Intl. Airport (BDL)(19.9 Miles)

Swimming pool
Laundry service
Elevator/Lift
Business centre
Safe-deposit box
Bicycle rental

Show all

Location

851 East Columbus Ave, South End, Springfield, Massachusetts, United States of America

Naismith Memorial Basketball Hall of Fame (0.4 Miles)

Titanic Museum (0.5 Miles)

MGM Springfield (0.5 Miles)

Regal MGM Springfield (0.6 Miles)

Hampden Law Library (0.6 Miles)

MassMutual Center (0.7 Miles)

More location info

Room options

Studio Suite, 1 King Bed with Sofa Bed, Microwave

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

420 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Fixed Shower Seat

Room, 2 Queen Beds, Accessible, Microwave (Hearing Impaired)

Room details

2 Large Double Beds

Sleeps 5

Air Conditioning

Heating

Wi-Fi (Free)

Fixed Shower Seat

Room, 1 King Bed, Microwave

Room details

1 Extra-Large Double Bed

Sleeps 3

Air Conditioning

Heating

Wi-Fi (Free)

Fixed Shower Seat

Studio, 1 King Bed with Sofa Bed, Accessible, Microwave (Mobility and Hearing)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 4

Air Conditioning

Heating

Wi-Fi (Free)

Fixed Shower Seat

Room, 1 King Bed, Accessible, Microwave (Roll in Shower)

Room details

1 Extra-Large Double Bed

Sleeps 3

Air Conditioning

Heating

Wi-Fi (Free)

Fixed Shower Seat

Room, 2 Queen Beds, Microwave

Room details

2 Large Double Beds

Sleeps 4

320 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Fixed Shower Seat

Premium Studio, 1 King Bed with Sofa Bed, Microwave, City View

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

Air Conditioning

Heating

Wi-Fi (Free)

Fixed Shower Seat

Studio Suite, Multiple Beds, Microwave

Room details

2 Large Double Beds

and

1 Sofa Bed

Sleeps 6

Air Conditioning

Heating

Wi-Fi (Free)

Fixed Shower Seat

Guest reviews of Hampton Inn & Suites Springfield/Downtown

8.5

Very good

Based on 1,003 verified reviews

Who stays here?

Business

23%

Couple

15%

Family

48%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Hampton Inn & Suites Springfield/Downtown draws frequent praise for friendly, helpful staff, a convenient base near the Basketball Hall of Fame, museums, MGM casino and Six Flags, and a better-than-expected complimentary breakfast that many guests enjoy.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

Cleanliness and upkeep are generally good but inconsistent, with some reports of stained linens, odors, and bathroom wear. Rooms are comfortable and often spacious, yet several guests note dated finishes, loud or tricky HVAC, sliding bathroom doors, and occasional highway noise. Facilities include an indoor pool and gym; the pool is small and sometimes not heated, while on-site parking is usually ample. Overall, it suits travelers seeking solid value and comfort, with some variability in upkeep and surroundings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool and gym; guests find the gym tidy, while the pool is small and sometimes unheated or in need of maintenance. On-site parking is often ample, and building access is controlled at night.

Related guest reviews

Teresa

24 Aug 2025

Stayed 5 nights

We like everything about this Hotel. Clean, confortable, breakfast was good and we love the gym!

Tanya

19 Aug 2025

Stayed 1 night

Nice comfortable room, love the pool area, breakfast was great spread.

Michael

17 Jul 2024

Stayed 2 nights

Good breakfast options for the kids. Clean and well lite building and rooms. Nice pool area. Would like if signs indicated laundry was on the 2nd floor and having a change making machine in the laundry room instead of having to go to the main desk. Overall a very pleasant experience, nicely located from the Springfield Museums and Basketball Hall of Fame.

Geraldine

5 Sept 2025

Stayed 1 night

We now choose to book hotels with a pool, gym, breakfast and suites. We were very happy

Laura

30 Mar 2025

Stayed 1 night

The staff was very accommodating about changing our reservation, even due to pretty significant circumstances. When we did arrive to the property, the room was fine, but the pool was absolutely disgusting. There was hair everywhere in the whole area have been cleaned and anytime recently. I am very disappointed in the experience and was not worth the money we spent.

Suzanne

9 Sept 2025

Stayed 2 nights

Plenty of parking.. nice breakfast!

Michael

19 Sept 2025

Stayed 1 night

A nice property. Enjoyed the breakfast and the pool.

Alain

1 Aug 2024

Stayed 1 night

Except for the weird smell in the room everything was good. Breakfast :was above everage Gym: one of the smallest Gym i saw in hotel Pool: looked like it was heated but no. Personel: very kind and helpfull!!! Around the hotel: Dillon's liquor store Casino Carwash Restaurant: Red Rose Pizza ( very good pizza)

Conrad

10 Feb 2025

Stayed 2 nights

Great property. Very clean rooms with plenty parking onsite.

Anthony

6 Aug 2024

Stayed 1 night

Booked 2 rooms for the night. One room the bathroom door wouldn't close fully. The pool was ok, on the small side and some ceiling tiles were missing. The biggest issue I had was the hotel was cashless and only accepted credit cards. Not a big deal but it would've been good to know ahead of the stay.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the hotel as clean, but cleanliness is inconsistent. Several reviews report dirty or stained linens, hair in bathrooms, musty odors, mold, and worn surfaces.

Related guest reviews

Matthew

5 May 2024

Stayed 1 night

Our stay was ok no real big issues. Just felt dated and terrible smells in the hallway. Elevators also dated and scary.

Melissa

19 Aug 2025

Stayed 2 nights

Closeness to Pro Basketball Hall of Fame was a plus. Breakfast and on-site snack area were nice to have. However, mold on ceiling in bathroom was disappointing, along with damaged furniture in room.

Stephanie

12 Aug 2025

Stayed 1 night

Overall everything was decent but the couch and shower were dirty.

Alice

2 Jun 2025

Stayed 1 night

Hair in the bathroom in various areas

Colton

3 Mar 2024

Stayed 1 night

Rooms were filthy. Walls, floors, sheets, bathroom, yuck

Kathleen

16 Sept 2025

Stayed 1 night

Staff was so friendly and the hotel was so clean!

Aline

14 Nov 2024

Stayed 1 night

Clean room. Great bed and pillows. Quiet. Easy parking

Carla

14 Jul 2025

Stayed 2 nights

I didn’t like there was a pair of panties in the corner of my room by the floor lamp, but I threw them in the trash and told management and got cleans sheets problem solved. Other than that I enjoyed my stay.

Amy

2 Oct 2025

Stayed 1 night

The hotel was very noisy shipping noises in the morning music at night . Highway traffic. Beds were old and hard , pillows did not have double pillow cases . One bed had hair in it sheets were dirty . Smelled of animals and was very congested staying there .

Leslie

29 Apr 2023

Stayed 1 night

Room had a lot of things falling apart in the bathroom. There were holes in the walls throughout the room. We found blood stains on the curtains which we reported.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious, with some nice views. Recurring comments note dated finishes, awkward sliding bathroom doors, loud or hard-to-regulate HVAC, and occasional highway noise.

Related guest reviews

Tom

13 Jul 2025

Stayed 1 night

Checking was a breeze and judging from the front desk was great. The room was a great size comfy and clean

Vladimir

12 Nov 2024

Stayed 1 night

All is good and comfortable, as advertised. Friendly staff. Strange one sliding door that covers either bathroom or closet, not safe - you can hit a person hanging coat while opening this door from inside the bathroom.

Adriana

18 Jul 2025

Stayed 1 night

Nice hotel. Beds were comfortable

jessica

18 Dec 2024

Stayed 4 nights

It was a decent stay. The room was not as nice as the pictures online and the shower had cracks in it. The staff was okay but nothing great other than the housekeeper who was very pleasant. I would stay again but would also look for a better option first.

Dontaye

13 Nov 2024

Stayed 1 night

My room was so huge and clean! The staff at the front desk are super nice and welcoming.

LucIlle

29 Nov 2025

Stayed 1 night

The room had all the amenities we like/use. Loved the view of Springfield! Great location for casino.

Luis

23 Jun 2024

Stayed 1 night

AC was super loud and disrupted my whole family from sleeping most of the night. This is something that needs to be addressed urgently

Aline

14 Nov 2024

Stayed 1 night

Clean room. Great bed and pillows. Quiet. Easy parking

Tye

16 Nov 2024

Stayed 1 night

Room setup was strange. Bed was set up to overlook a gas station roof and a two family house and TV was off to left side inline with the pillows. Not comfortable to watch tv and impossible for 2nd person in bed to watch tv

Robin

7 Oct 2025

Stayed 2 nights

Room clean laundry clean room temp was awful. Couldn’t t regulate it. Either too hot or too cold.

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AI-generated summary based on recent guest reviews

Service

Service is a strong point: staff are frequently praised as friendly, professional, and helpful, with smooth check-in and responsive support. A few guests reported system-related check-in delays or poor management responses to problems.

Related guest reviews

Mary

11 Nov 2024

Stayed 1 night

Check in was quick and easy, the room was quiet, clean and comfortable. The shower pressure was perfect. The staff was beyond helpful when at 4am I asked for coffee, they went above and beyond to assist. The gym was clean and had much more equipment than I expected. AND they had a great breakfast with more exceptional coffee. Highly recommend.

Lisa

14 Sept 2025

Stayed 1 night

Customer service was great. Both the clerk who checked us in and out were friendly and polite.

Mary

12 Nov 2024

Stayed 2 nights

Could not ask for better. All staff we interacted with were knowledgeable and extremely pleasant. Would recommend this hotel to everyone

Marjorie

19 Jul 2024

Stayed 1 night

Thanks to Lynette and Justin ensuring all was well‼️🙌

Elaine

28 Sept 2025

Stayed 1 night

To avoid checking in at midnight, we needed early check-in. All great with check in and I forgot my printed tix to go to Big E AND Train concert. Santori (sp?) helped with all and set us up beautifully. Thanks for everything Great location and wonderful service--all the rest good as one expects- clean, a breakfast that meet the needs of lo carbers and syrup lovers alike, endless coffee, etc, etc. All with nice smiles and care. Good spot!

Melissa

5 Apr 2025

Stayed 1 night

This is literally the worst place and customer service i have ever see. It really seems illegal what they did. Lisa the general manager( was told they wont give a last name or employee number) she actually canceled the reservation on the day of without us knowing , she said i had verbal confirmation, i said no you didn't and if that was verbal confirmation please play tge voice recording of course they would not, and charged the full amount and would not let us stay in the room, they sold it to someone else! This cant be allowed

Kristine

18 Aug 2024

Stayed 1 night

Justin at the front desk was very welcoming, great customer service from all staff. Nice, big, clean room. Bigger than expected! Hot breakfast was very good! Lots of options and coffee options too.

Suzanne

26 Sept 2025

Stayed 1 night

I feel terrible that I didn't capture names but the person at front desk was an absolute gem. Helped us print tickets we needed and was so personable and kind. Also, the lady running the breakfast buffet was also kind and efficient. Well done to you both!!

Queonna

11 Nov 2025

Stayed 3 nights

The staff was very friendly and accommodating throughout my stay. The facility was clean and well maintained, creating a comfortable and welcoming environment. I also appreciated the convenient location—within walking distance of several museums, restaurants, and convenience stores, which made exploring the area easy. Parking felt safe and accessible, and the breakfast options were fresh and satisfying. Overall, a great experience that I would recommend to others visiting the area.

Holly

11 Jul 2023

Stayed 1 night

Very friendly staff, especially when requesting rooms together through a 3rd party vendor (Expedia) & they accommodated us without issue & great communication with the process!

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AI-generated summary based on recent guest reviews

Location

Convenient for the Basketball Hall of Fame, MGM casino, museums, Six Flags, and the Big E. Several guests felt the immediate area is industrial or sketchy and noted traffic or highway noise.

Related guest reviews

Michael

19 Mar 2023

Stayed 1 night

The hotel is very nice and close to MGM but the area around it isn’t a place to go wondering off at night.

Fei

17 Mar 2024

Stayed 1 night

Check in was super easy. The hotel is close to all attractions. Everything was clean and working. Will definitely stay again.

Linda

19 Sept 2025

Stayed 1 night

Nice hotel and service provided. Area appeared to be seedy just around the corner.

Candice

7 Jul 2023

Stayed 1 night

Easy access to basketball hall of fame and Dr Seuss museum.

George

18 Sept 2025

Stayed 1 night

Close to everything we wanted to do in Springfield. Across the road from the Basketball Hall of Fame and just a short drive to the Springfield Armory and the Dr Seuss Museum. That, and it had a very good Breakfast!

Joanne

18 Aug 2023

Stayed 2 nights

Great location to go to Six Flags.

Diane

25 Sept 2024

Stayed 1 night

Liked location didn't like area so much

Karen

7 Apr 2024

Stayed 1 night

The hotel is very nice area not so much

hector

29 Sept 2024

Stayed 1 night

As others have said, the hotel is quite good if in a somewhat industrial area but just a short drive to the basketball hall of fame, a couple of nice casual restaurants and the first Cold Stone I’ve seen in a long time.

Adrianna

28 Apr 2025

Stayed 1 night

A bit noisy since it was close to the highway. Other than that a great place.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely appreciated for variety and overall quality. Occasional critiques mention cold hot items, limited fresh fruit, or early closing times.

Related guest reviews

Denise

3 Sept 2023

Stayed 1 night

Smooth check-in and check-out. The only thing I was disappointed with was not fresh fruit at the breakfast bar.

Rae

27 Sept 2025

Stayed 1 night

Room was very clean, breakfast was okay as some of the hot items were cold andvfrontbdesl person was fabulousbascshecwascvery professional and very helpful.

Michael

17 Jul 2024

Stayed 2 nights

Michele

19 Apr 2023

Stayed 1 night

Excellent breakfast included

Victoria

24 Mar 2024

Stayed 1 night

The hotel was clean, affordable, and offered a full breakfast buffet! Best I’ve ever seen!

George

18 Sept 2025

Stayed 1 night

Robert

26 Jul 2025

Stayed 1 night

Easy check in and check out process. Plus the breakfast had a wonderful variety that pleased my entire family.

Queonna

11 Nov 2025

Stayed 3 nights

Martha

18 Oct 2025

Stayed 1 night

Parking was the best I have experienced in Springfield! Breakfast was delicious and serving area was clean and tidy. My room was clean and comfy.

Bonnie

10 Jul 2024

Stayed 1 night

The best free breakfast we have had at a hotel!

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AI-generated summary based on recent guest reviews

Matthew

3 weeks ago

Stayed 1 night

Woken up at 745am by construction work. Then the staff and management were rude to me when I called to report. AVOID this hotel. Management is the worst.

Karen

3 weeks ago

Stayed 1 night

Great hotel.. will definitely be back

Jaimmie

25 Sept 2026

Stayed 1 night

Awesome place to stay. Super clean and super friendly. Bed was comfy

John

21 Sept 2026

Stayed 1 night

There are some pending charges that concern me. I will wait till they clear or not. And I do believe the room was misquoted by about forty dollars

Theresa

13 Sept 2026

Stayed 1 night

Everything was great, and it’s a perfect location to Springfield College.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 02:00

Before 12:00

Security deposit

USD 250 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hampton Inn & Suites Springfield/Downtown

Is parking available at the property?

Yes, self-parking is available for free. There is limited uncovered parking, and wheelchair-accessible parking is also provided.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators, wheelchair-accessible registration desk, public washrooms, and meeting spaces. There are also handrails in stairways and a stair-free path to the entrance.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Springfield, within a 10-minute walk of the Naismith Memorial Basketball Hall of Fame and Titanic Museum. It is 0.5 miles from MGM Springfield and 1.4 miles from Forest Park.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available. The pool is accessible from 8:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, which is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 25.00 per night. Advance request for rollaway beds is required, and the maximum number allowed is not specified.

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Prices for upcoming dates

October 2026

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 21 years old.

You'll be required to pay the following fully refundable deposit.

A damage deposit of USD 250.00 will be collected before check-in.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Pool access available from 8:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are exempt from fees
Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $131	2 $135	3 $135	4 $137	5 $174	6 $248	7
8 $103	9 $123	10 $114	11 $118	12 $212	13	14
15 $103	16 $107	17 $110	18 $120	19 $128	20	21 $236
22 $114	23 $114	24 $113	25 $122	26 $149	27 $144	28 $127
29 $104	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $246
25 $145	26 $149	27 $151	28 $146	29 $138	30 $176	31