Fairfield Inn & Suites by Marriott Houston Pasadena

I will say that first and foremost this hotel is incredibly clean! So that really is the most important thing. My rating is based on a few things: -elevator was broken so we had to use the stairs to the 4th floor -garbage collectors came Saturday morning and were super loud! In general, ask for a room facing the back . The highway gets loud and you can hear it from the front facing rooms. -breakfast was cold (the eggs were) however I appreciate the variety and having vegetarian options -they need a second waffle maker -rooms smelled overly perfumed which was really really tough -there was a woman working the front desk on the weekend that took up two tables in the small breakfast room. She worked there and used the two tables and kept her stuff at them for the whole duration of breakfast both days we were there which I thought was ridiculous since there were so many people looking for a place to eat! Location was great. IHOP right in front. A lot of restaurants around and we went to the space center which was about 20 min away. There were bowling places and a lot of shopping centers around.

This property was probably one of the cleanest hotels I’ve ever been at. However, the hallway and rooms had a flavored scent to the cleaner that led to a migraine. We ended up moving to a different hotel because of this. Please consider using an odor neutral cleaner/carpet cleaner in future. The pool was also a nope for us. Due to the high heat, the chlorine was ineffective and the pool was green and we were unable to relax in the pool after a long day of travel. Overall cleanliness and staff were excellent. It just wasn’t the place for us to stay at for the states reasons above.

Lots of shops in the area, restaurants were everywhere.. Very conveniently located next to 8 to get on toll road.. Had laundry which we liked..

Staff excellent! While things were shiny lots of smaller things were broken, missing, scuffed or marred. Nice new carpet but loose /broken bathroom tile. Great showerhead but approx 18" of missing caulk near floor. Floor transition was was too short & bent at doorway. Crushed wall lamp shade (reported 3 times) Assortment of tea but no hotwater in lobby. Again, staff were all lovely!

Hotel was under major construction. Disclaimer was buried at the very bottom of the listing. Would have booked elsewhere had the information been readily visible

Overall the property is clean and well maintained.

This Fairfield hotel has been one that I have stayed in the past. Our stay was not enjoyable because of the quality of the bed. Also there was a cigarette smoking smell in our room when we checked in. Would not stay at this hotel in the future.

Excellent staff. Extremely clean property

I will say that first and foremost this hotel is incredibly clean! So that really is the most important thing. My rating is based on a few things: -elevator was broken so we had to use the stairs to the 4th floor -garbage collectors came Saturday morning and were super loud! In general, ask for a room facing the back . The highway gets loud and you can hear it from the front facing rooms. -breakfast was cold (the eggs were) however I appreciate the variety and having vegetarian options -they need a second waffle maker -rooms smelled overly perfumed which was really really tough -there was a woman working the front desk on the weekend that took up two tables in the small breakfast room. She worked there and used the two tables and kept her stuff at them for the whole duration of breakfast both days we were there which I thought was ridiculous since there were so many people looking for a place to eat! Location was great. IHOP right in front. A lot of restaurants around and we went to the space center which was about 20 min away. There were bowling places and a lot of shopping centers around.

It was ok but it smelled musty

This property is well worth the money. The rooms are clean, beds comfortable. Complementary breakfast available- lots of choices. Staff is very friendly. Located off of the highway. My only complaint would be that the third floor hallway off of the elevator smells very musty. I didn’t notice this anywhere else in the building.

Weird smell in lobby. Even worse in room. Would not recommend or stay again.

Very clean!!!

Room seems clean but there’s a pervasive old cigarette smoke odor.

Spiders

Close to highway, there was some noise

AC in the room was making noise

The room was comfortable and convenient to our activities.

Room quality was fine. We were placed on the second floor facing the freeway. Got lots of road and ceiling noise. Hard to sleep.

There was an odor in the room, the AC constantly made noise and the bathroom room would get stuck while closing.

This was just what we needed for a weekend dance tournament with our daughter. The room was fine and the shower water pressure and temperature was excellent.

Air condition seem sometimes not work and humidity .

Comfortable

nice and quiet stay

Great hotel, nice room and bed. However, the breakfast was sparse. No fruit, and little hot food. I did like having the hot tea selection and the oatmeal selection.

Clean hotel and room! Our rooms weren’t cleaned and our towels weren’t changed to clean ones. Even though it specifically says if you need new towels place them outside your door. Towels were picked up but new ones were never brought up.

We were in to visit family but most of the hotel guests were Houstonians who were without power due to Hurricane Beryl. Those I spoke with said the staff and accommodations had been excellent. That was our experience as well. It is refreshing to see friendly, professional service still exists.

Check in was good and staff was friendly. Our room was clean and comfortable but the bathroom door wouldn’t close - like the door didn’t fit in the door frame anymore. Hotel was in a good location. We stayed 2 nights and arrived to breakfast by 8:00 each morning and there was little left of the food options. We travel often to Marriott hotels and always appreciate free breakfast. This was our first negative experience. No one was around to assist with restocking.

Friendly staff, everything was clean!

The 2 young people who worked the front desk -David on day shift and the wonderful young lady on night shift. They were both very kind and super helpful!

Great stay great customer service from both morning and night crew.

I will say that first and foremost this hotel is incredibly clean! So that really is the most important thing. My rating is based on a few things: -elevator was broken so we had to use the stairs to the 4th floor -garbage collectors came Saturday morning and were super loud! In general, ask for a room facing the back . The highway gets loud and you can hear it from the front facing rooms. -breakfast was cold (the eggs were) however I appreciate the variety and having vegetarian options -they need a second waffle maker -rooms smelled overly perfumed which was really really tough -there was a woman working the front desk on the weekend that took up two tables in the small breakfast room. She worked there and used the two tables and kept her stuff at them for the whole duration of breakfast both days we were there which I thought was ridiculous since there were so many people looking for a place to eat! Location was great. IHOP right in front. A lot of restaurants around and we went to the space center which was about 20 min away. There were bowling places and a lot of shopping centers around.

The check in process was quick and easy. Nova, at reception, was super friendly and provided us with information of the area.

Excellent customer service. Very clean rooms.

We stayed one night. Arrived at 11pm from just flying in. Staff was very friendly at check in and at breakfast the next morning. She was kind, helpful and even brought water to our table. Rooms were great. Would stay again.

Close to highway, there was some noise

Room quality was fine. We were placed on the second floor facing the freeway. Got lots of road and ceiling noise. Hard to sleep.

Great location

All the good restaurants and shops are in walking distance from the hotel.

Good location, good price

It was tucked in an area with restaurants.

Close to all major stores and restaurants.

Lots of shops in the area, restaurants were everywhere.. Very conveniently located next to 8 to get on toll road.. Had laundry which we liked..

very near to shopping areas, safe, clean..

Friendly staff. Restaurants were close by within walking distance.

Great service Great breakfast

This was our first time in this hotel and it was one of the most comfy stays we have ever had . It was so clean and the beds were so comfy . The complimentary breakfast had alot of options for anyone and a coffe and tea bar . It was truly a great stay

Check in was good and staff was friendly. Our room was clean and comfortable but the bathroom door wouldn’t close - like the door didn’t fit in the door frame anymore. Hotel was in a good location. We stayed 2 nights and arrived to breakfast by 8:00 each morning and there was little left of the food options. We travel often to Marriott hotels and always appreciate free breakfast. This was our first negative experience. No one was around to assist with restocking.

Overall a good stay just wish the breakfast had more non dairy and gluten free options

Great breakfast options

Great value for the money nice breakfast buffet free water

I will say that first and foremost this hotel is incredibly clean! So that really is the most important thing. My rating is based on a few things: -elevator was broken so we had to use the stairs to the 4th floor -garbage collectors came Saturday morning and were super loud! In general, ask for a room facing the back . The highway gets loud and you can hear it from the front facing rooms. -breakfast was cold (the eggs were) however I appreciate the variety and having vegetarian options -they need a second waffle maker -rooms smelled overly perfumed which was really really tough -there was a woman working the front desk on the weekend that took up two tables in the small breakfast room. She worked there and used the two tables and kept her stuff at them for the whole duration of breakfast both days we were there which I thought was ridiculous since there were so many people looking for a place to eat! Location was great. IHOP right in front. A lot of restaurants around and we went to the space center which was about 20 min away. There were bowling places and a lot of shopping centers around.

Great hotel, nice room and bed. However, the breakfast was sparse. No fruit, and little hot food. I did like having the hot tea selection and the oatmeal selection.

This place is wonderful. Very clean and the customer service is excellent. The breakfast is included and it was great and the ladies working in the breakfast area are very friendly. We will definitely stay here again.

Excellent stay. Everything was clean. Breakfast was good.