Guest reviews
8.9
Fabulous
Based on 545 verified reviews
Facilities
9.1
Cleanliness
8.9
Rooms
9
Service
9.1
Location
9
Dining
9
Who stays here?
8
Richard
May 1, 2026
·
Stayed 4 nights
everything as described, good if you have a vehicle but a little out of the way if you are on foot
everything as described, good if you have a vehicle but a little out of the way if you are on foot
10
Kevin
Jul 17, 2025
·
Stayed 1 night
The location to the castle is 2 nd to none. A 5 minute walk is all it takes to be at the castle. We booked for Bastille Day. Spent the day walking around . We had lunch then returned to 514 , showered and changed. Returned to the castle for supper . Watched the fireworks display which was breathtaking. Fantastic location.The room was clean and equipped with fridge, 2 ring hob, microwave, coffee maker ( one pod machine and also a filter machine) Well worth a visit and great value for money.
The location to the castle is 2 nd to none. A 5 minute walk is all it takes to be at the castle. We booked for Bastille Day. Spent the day walking around . We had lunch then returned to 514 , showered and changed. Returned to the castle for supper . Watched the fireworks display which was breathtaking. Fantastic location.The room was clean and equipped with fridge, 2 ring hob, microwave, coffee maker ( one pod machine and also a filter machine) Well worth a visit and great value for money.
10
Emily
May 29, 2025
·
Stayed 3 nights
Location for the medieval cité is excellent (about a 7-10 mins walk). Communication from the apartment management was also excellent which meant our checking in and out was easy. The apartment is a bit tired, however the kitchen and bathroom were both clean. Other surfaces and inside the drawers in ours were dirty but we'd taken some cleaning products with us so it wasn't a big deal. Overall would still recommend and would stay here again.
Location for the medieval cité is excellent (about a 7-10 mins walk). Communication from the apartment management was also excellent which meant our checking in and out was easy. The apartment is a bit tired, however the kitchen and bathroom were both clean. Other surfaces and inside the drawers in ours were dirty but we'd taken some cleaning products with us so it wasn't a big deal. Overall would still recommend and would stay here again.
6
Julie
Sep 28, 2024
·
Stayed 2 nights
Staff was friendly. Bed was comfortable. Quiet area. Great location to Cite Carcassonne. Room was worn out and not clean enough.
Staff was friendly. Bed was comfortable. Quiet area. Great location to Cite Carcassonne. Room was worn out and not clean enough.
4
David
Jun 2, 2024
·
Stayed 2 nights
Pros - Free parking - Free water (a whole 330ml - wow!!) Cons - Whole place is old and tired - Bed is a queen. (Not king as advertised but comfortable) - No grab bar by toilet (as advertised) - No portable bath seat (as advertised) - No raised toilet seat (as advertised) - Shower is not wheelchair accessible (as advertised) - Rooms are not wheelchair friendly (as advertised) - Toilet door is not wheelchair width (as advertised) - No ironing board or iron (as advertised) - Rusty outdoor table and chairs in an unloved gravel area We arrived at 14:30 to a locked gate. Pressing the bell got no response but fortunately we had a local phone and after several attempts managed to contact someone who gave us instructions as to how to get in and which room was ours. First impressions - is this the place we actually booked on hotels.com??? Second impressions. It can’t be just 9 years old?? Then we found our room. OMG!!! Dark and dingy with only a passing resemblance to the photos. I simply can’t believe the website comments are actually genuine as there is absolutely no pride taken in the presentation of this third rate excuse for a hotel. Hotels.com. Lift your game or we will leave in droves.
Pros - Free parking - Free water (a whole 330ml - wow!!) Cons - Whole place is old and tired - Bed is a queen. (Not king as advertised but comfortable) - No grab bar by toilet (as advertised) - No portable bath seat (as advertised) - No raised toilet seat (as advertised) - Shower is not wheelchair accessible (as advertised) - Rooms are not wheelchair friendly (as advertised) - Toilet door is not wheelchair width (as advertised) - No ironing board or iron (as advertised) - Rusty outdoor table and chairs in an unloved gravel area We arrived at 14:30 to a locked gate. Pressing the bell got no response but fortunately we had a local phone and after several attempts managed to contact someone who gave us instructions as to how to get in and which room was ours. First impressions - is this the place we actually booked on hotels.com??? Second impressions. It can’t be just 9 years old?? Then we found our room. OMG!!! Dark and dingy with only a passing resemblance to the photos. I simply can’t believe the website comments are actually genuine as there is absolutely no pride taken in the presentation of this third rate excuse for a hotel. Hotels.com. Lift your game or we will leave in droves.
7 Chemin De Montlegun, Carcassonne, France
Location
When you stay at this aparthotel in Carcassonne, you'll be in the historical district, just steps from Basilica of Saint-Nazaire and Le Musée de la Torture de Carcassone. This aparthotel is 0.6 mi (1 km) from Basilica of St. Nazaire and St. Celse and 0.6 mi (1 km) from School Museum.
Basilica of Saint-Nazaire(0.1 miles)
Le Musée de la Torture de Carcassone(0.1 miles)
Château Comtal(0.3 miles)
Narbonnaise Gate(0.4 miles)
Historic Fortified City of Carcassonne(0.4 miles)
Aude Gate(0.5 miles)
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