Is parking available at the property?

Free self-parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair-accessible facilities, including parking and a pool hoist on-site. There are also step-free entrances and elevators available.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Helen, just 0.1 miles from Chattahoochee River and 0.2 miles from Helen Festhalle. It is within a 5-minute drive of Unicoi State Park and Helen Tubing & Water Park.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available for guests, operational from January to December.

What are the policies for guests staying with children?

Up to 3 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

Helendorf River Inn in Helen

Average nightly price at Helendorf River Inn, Suites & Conference Center by month, last 12 months (USD)
Month	Average price
January	$83
February	$91
March	$90
April	$105
May	$119
June	$169
July	$159
August	$122
September	$136
October	$175
November	$134
December	$95

What guests think

At Helendorf River Inn, Suites & Conference Center, travelers praise the walkable riverfront location and friendly staff, while noting the older, dated rooms with balconies, occasional thin walls and nighttime noise, and a very basic, prepackaged continental breakfast.

Rooms are generally spacious with comfortable beds, though several report musty odors, visible wear, noise from neighbors, and housekeeping only on request. Facilities feedback is mixed: parking is convenient, the indoor pool area draws criticism, and there is no elevator. Overall, it’s a straightforward, walk-everywhere base for visiting Helen.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests generally find parking convenient and appreciate river access/seating. Feedback on the indoor pool area is mixed (heated water but chilly enclosure, limited towels, and cleanliness concerns), and multiple reviews note there is no elevator.

Related guest reviews

10

Jennifer

May 12, 2025

·

Stayed 1 night

This is such a nicely-themed property, and it’s a plus to have the Chattahoochee River just outside our room. There are several stairways that lead right down to the river.

8

Denna

Dec 28, 2023

·

Stayed 4 nights

The beautiful creek area with seating is especially nice. The reason I gave only 3 stars for property condition is the absence of elevators. (I couldn’t find the one and only elevator they said was available!?!?!?!?!!!!!) All staff members were exceptionally nice, courteous and helpful. 🤗

10

Jana

Apr 2, 2025

·

Stayed 1 night

Great location and definitely will stay again. Walking distance to just about everything. No elevator but the stairs weren’t too bad. We were on the 3rd floor over looking the little river with a balcony! Just remember to get/bring towels to the pool they don’t have any there. Parking was great also, we have a truck and sometimes parking is a problem.

6

Dom

Jul 9, 2025

·

Stayed 1 night

Overpriced for the property. Cats sitting on reception counter and place needs a good clean and refit. Positive is plenty of parking and good Aircon

8

Felix

Feb 24, 2024

·

Nice facility, friendly staff, clean and well maintained. The beds were excellent and there was plenty of hot water. The only negatives were that the "indoor pool" was outside of the hotel in an enclosed greenhouse type structure, so you froze going from the room to pool and back. Otherwise, no complaints and I would definitely stay at this facility on my next visit to Helen.

6

Daniel

Sep 2, 2025

·

Stayed 2 nights

Pool area wasn't very inviting or clean. There were a number of cats wondering around in the pool area.

6

Leah

Sep 26, 2024

·

Stayed 2 nights

The riverside patio and view was really good, as was the live music at a restaurant up the river a bit. The outdoor furniture could be a bit nicer, but was comfortable enough for a couple of hours. The room was clean, but the decor is dated with dark brown being a prominent color (white bedding would make a big difference). The bathroom is small and fixtures older, but the the toilet is private. The private balcony was nice and had a screen door so we could leave the main door open and enjoy the sound of the river. Perfect location with a very short walk to the Octoberfest building, downtown shops, and recommended restaurants.

8

Brenda

Mar 28, 2024

·

Stayed 2 nights

By far the best bed i have slept in while traveling! The only thing is that the pool is heated but the room it is in is not so the water doesn’t get very warm. Otherwise the view from the room is beautiful and it is literally a quick walk to everything!

10

kristal

Jan 7, 2025

·

Stayed 2 nights

My kids really enjoyed the pool, it was 35 degrees in Helen but we had a hard time getting them to get out of the pool, they loved it!

8

TY

Nov 8, 2024

·

Stayed 3 nights

Check in easy and guy was friendly. Can't beat the location. Both doors did not open to the balcony. One was permanently shut and the window in that one was cloudy so it ruined our view a bit. One other issue, and no fault of the hotel, is the huge parking lot across the river. When it's full it kinda ruins the picturesque view you may be looking for. And during the summer all the tubers during the day probably destroy it. Beds were comfortable. They do offer some breakfast items. Make sure to read their terms and conditions, they are very straight forward and open. If you are surprised by anything you didn't read them. Honestly, for the price, next time we will go back to the cheaper, non balcony room. They have a great little walk along the river with tons of chairs and tables so we will just utilize that next time. But location alone is worth it, once we park the vehicle it doesn't move till we check out.

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Cleanliness

Cleanliness is inconsistent: many report clean rooms, while others mention musty odors, stained linens, moldy or dirty fixtures, and missed housekeeping unless requested.

Related guest reviews

6

Mary

May 17, 2024

·

Stayed 2 nights

The room wasn’t the cleanest. The refrigerator had moldy water standing in it, the shower was dirty, the bed had hair on it & the spread was dirty. I don’t think I would stay there again

10

Melissa

Nov 10, 2024

·

Stayed 2 nights

We thoroughly enjoyed our stay here. The room was clean and the bed was very comfortable. We had a river front balcony with excellent views. The staff is very friendly and made us feel welcome. We will definitely return!

10

James

Dec 18, 2024

·

Stayed 2 nights

The helendorf inn was very well cared for. Excellent staff was friendly and helpful and the room was very clean.

6

Tena

Aug 20, 2024

·

Stayed 2 nights

When we arrived the sink was stopped up and there was a stain on sheet, so I was turned off immediately. The view from our balcony was great, very relaxing. Very pricey for the accommodations.

10

William

Nov 20, 2024

·

Stayed 2 nights

Excellent stay with a clean room with a beatiful view. Right on mainstreet so no need to uber to any spots and easy to drive out and come back to a parking spot.

10

Jeremiah

May 4, 2025

·

Stayed 1 night

The rooms were clean and spacious perfect location in town and a very smooth check in process

10

Lisa

Mar 31, 2024

·

Stayed 2 nights

The Helendorf is an older hotel with unique architecture. The room was very clean, hotel staff was extremely friendly and helpful. Breakfast area is cute and clean. Breakfast consisted of pre packaged items but had good variety. The hotel is in downtown Helen with shopping and restaurants nearby in walking distance.

6

YIMU

May 31, 2025

·

Stayed 2 nights

Room looks antique but dark, visible stains on the pillow and hand towel. Candy wrapper found near the bed.

2

Jimmy

Jul 29, 2024

·

Stayed 4 nights

This place is old and not clean Dog poop on stairs

4

Lorri

Apr 12, 2025

·

Stayed 1 night

For the place being kinda spendy, I feel the balcony could have been swept, and the outside grounds swept. The bath tub caulk needs the mold scrubbed out. The bed was comfortable.

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Rooms

Rooms are older and dated but often spacious with comfortable beds, and many include river-view balconies. Several guests note thin walls and nighttime noise, plus some maintenance wear and inadequate blackout curtains.

Related guest reviews

10

Barbara

Jan 1, 2025

·

Stayed 3 nights

Location is phenomenal and room was very comfortable

10

linda

Mar 22, 2025

·

Stayed 2 nights

Glad we upgraded to “the most sought after room”. Will be back in the summer for tubing!

10

Stephen

May 12, 2025

·

Stayed 2 nights

Great hotel in great location with balcony views of river. However directly across river was brightly lit parking lot and bar band that played loudly until late night and ruined the experience.

10

Stacy

Dec 14, 2024

·

Stayed 1 night

The staff was very friendly and helpful. The room was a little dated, but very clean. It felt safe. The view of the river was great! It was close to everything. We would stay here again in a heartbeat.

8

Stephen

Mar 11, 2025

·

Stayed 1 night

The hotel is nice, but dated, could use a repainting inside and out. Rooms are nicely furnished.

10

Sarah

Dec 22, 2024

·

Stayed 1 night

Amazing mattresses in the beds! Super comfy and very kind staff!

8

Katireena

Oct 24, 2024

·

Stayed 3 nights

The hotel staff was nice but the decor was a little outdated. I would have given 5 stars due to location and overall quality but the only feedback I could give would be to have the curtains updated to black out curtains so the neon sighs did not peep through the curtains. I woke up several times thinking it was 7am but it was 1:50am.

8

Lacey

Nov 29, 2024

·

Stayed 3 nights

We had a great stay! The hotel was clean and the view was amazing. The music at night was a little loud and the walls are a little thin - we could hear our neighbors and their extra curricular activities at night.

10

Courtney

May 11, 2025

·

Stayed 2 nights

Its a bit outdated, but was decent. There was a lot of mattress protectors and it was decent considering the price factor. It was near all the shops and parking was decent. The walls are super thin though so we did feel some banging around from the room next door to us. The staff was friendly and always available and checked in with us at reasonable times. We checked in kind of late but didn't seem to be an issue. Checking in and out was super simple. Would most likely stay here again.

10

Mark

Nov 29, 2025

·

Stayed 1 night

Enjoyed the balcony room on the top floor. Room was spacious and all amenities were available. Hotel very convenient to everything Helen has to offer.

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Service

Staff are frequently described as friendly, accommodating, and responsive. A few guests encountered indifferent or uncomfortable interactions.

Related guest reviews

10

Pura

Apr 6, 2025

·

Stayed 1 night

The hotel staff is courteous and provides excellent service to guests.

10

Jennifer

Aug 5, 2025

·

Stayed 4 nights

We liked everything about the property! The location was great and being on the river was excellent to take a dip in the river whenever we wanted. Our room overlooked the river which was our morning and afternoon relaxing time. Ryan was very helpful in surrounding suggestions like restaurants and must sees. He was very friendly and welcoming which made us comfortable. Just two Florida girls enjoying there getaway! Thankyou! We will definitely be back!

6

Susan

Mar 5, 2024

·

Stayed 3 nights

The hotel location near town and right by the river was great. The hotel is old and pretty shabby. Front desk help was apathetic (except guy on last day of our stay). Housekeeping was friendly and helpful but only clean rooms by special arrangement. Breakfast was prepackaged and unappealing. COVID should no longer be used as an excuse for bad service and poor quality. I would stay here again but it definitely doesn't deserve a 9 out of 10 rating as indicated on Expedia site

10

Dusitn

Mar 29, 2025

·

Stayed 2 nights

Loved the design of the building. Staff was great.

10

RANDY

Dec 1, 2025

·

Stayed 3 nights

So glad we chose Helendorf for our first trip to the town. We could walk to everything from our motel. The employees at the hotel were so nice. We will definitely stay there again.

6

Lisa

Nov 4, 2024

·

Stayed 3 nights

Room was clean. Staff not too friendly.

10

Natalie

Mar 19, 2025

·

This hotel was perfect for our stay in Helen, GA. It was perfectly on theme, you feel transported from the moment you drive up to the property. Everything was immaculately clean. The staff were all so friendly & helpful. The radio alarm in the room next to us went off at 3am. We called front desk and they took care of it within minutes. Coffee and tea available at the lobby all day. The room was spacious, the view was beautiful! The kids loved the hotel. I could go on and on about how great this place was! We will definitely be back!

8

Khadijah

Mar 24, 2023

·

Stayed 1 night

I liked the stay the rooms was fine, i like the fact that there was conjoined rooms for a family.. Parking was kinda tight meaning there was no parking. The only thing I had an issue with was, me and my family African American came in for breakfast like 7isham before we checked out, I'm very observant and I noticed the desk female clerk older lady with blonde hair and it was a younger gentleman there that morning. March 19th. They watched us eat and stared it was very uncomfortable and some of my family went elsewhere to eat. If the food is for breakfast then let people eat and enjoy themselves don't make them uncomfortable... But overall I enjoyed my stay

10

Brett

Aug 3, 2024

·

Stayed 3 nights

Staff were very helpful

10

Angela

Jul 26, 2025

·

Stayed 1 night

Great customer service at check in. The rim was very big and spacious. Beautiful view and great location.

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Location

Excellent, walkable location in the heart of Helen, right by the river and close to shops, dining, and attractions.

Related guest reviews

10

Laree

Aug 23, 2025

·

Stayed 2 nights

Great location!

10

Lorraine

May 18, 2025

·

Stayed 3 nights

The Helendorf is right in the heart of town near the famous bridge and near the restaurants and shopping. The rooms are on the Chattahoochee river.

8

Thomas

Aug 20, 2025

·

Stayed 2 nights

Location, location, location

10

Lisa

Mar 24, 2025

·

Stayed 2 nights

Loved being in downtown Helen. Definitely walkable to most everything. Room was good, loved the river view. Clean, comfortable, safe. TV worked and had Netflix (last few places we’ve been had TV issues and no Netflix). Overall, a good place to stay and I’d go there again

10

NORMAN

Aug 31, 2025

·

Stayed 1 night

We had a room with a balcony, the view with the river was awesome. Walking down to the table with chairs to watch the river flow was really nice. Walking distance to town was really good.

10

Allison

Jul 15, 2024

·

Stayed 2 nights

Great location! Walking distance to everything in Helen!

10

RANDY

Dec 1, 2025

·

Stayed 3 nights

So glad we chose Helendorf for our first trip to the town. We could walk to everything from our motel. The employees at the hotel were so nice. We will definitely stay there again.

10

Mike

Nov 14, 2023

·

Stayed 4 nights

Centrally located in Helen, Georgia, everything is within walking distance to this hotel. We got a balcony room facing the Chatahoochie river. What a beautiful view. The rooms are very clean and spacious. The beds are so comfortable. Great price for all that you get. Definitely recommend.

10

Courtney

Aug 29, 2024

·

Stayed 2 nights

Great centralized area. Easy walk to all shops and restaurants.

10

Mark

Nov 29, 2025

·

Stayed 1 night

Enjoyed the balcony room on the top floor. Room was spacious and all amenities were available. Hotel very convenient to everything Helen has to offer.

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Dining

Breakfast is basic and mostly prepackaged with limited variety and short service times; several guests suggest adding fruit, yogurt, or hot items. Acceptable for some, but often disappointing, especially for families.

Related guest reviews

10

Diana

Dec 29, 2024

·

Stayed 3 nights

Excellent location. In the middle of it all. It was clean and enjoyable. My only suggestion is some renovations -,squicky doors and beds and not enough outlets; that don’t really charge and some more lighting. Some changes to the continental breakfast would be good,such as adding two waffle makers.

6

Juan

Jan 8, 2024

·

Stayed 2 nights

The continental breakfast included do NOT have some combination of fruit, muffins, bagels, cereal, bread, croissants, pastries, waffles, yogurt, milk. a VERY BAD EXPERIENCE.

10

David

Jul 1, 2024

·

Stayed 2 nights

Great location, clean and comfortable room, breakfast was a little lacking, would definitely stay here again.

10

Krista

Jun 17, 2024

·

Stayed 2 nights

We loved the location. It’s right on the river. The location was the best. Be sure to get a riverside room. The breakfast was all per package food. Not the best but coffee was great. We would stay here again.

8

Tawnya

Jun 27, 2024

·

Stayed 2 nights

Great place to stay! Clean room with great location! The only thing I would change is to have more breakfast options

10

Beverley

Mar 12, 2025

·

Stayed 3 nights

The location is perfect. We parked the car upon arrival on Sunday and didn’t move until departure on Wednesday. We chose riverfront and greatly enjoyed the river sounds and breeze. We enjoyed our first trip to Helen. The continental breakfast is very basic ( microwave products ) but the stay was great and location perfect. Once we checked out we went to Unicoi and Anna Ruby falls.

10

Elizabeth

Aug 4, 2025

·

Stayed 2 nights

We loved our stay here! It is so conveniently located. We loved being right in the river and having a balcony that looks into the river. Rooms were nice as well. The breakfast provided could’ve used some fresh fruit and yogurt.

8

Elizabeth

May 11, 2025

·

Stayed 1 night

I had stayed before in Helen, but never one of the charming , older ones ! That was this establishment. Right next door to the stellar Bodensee restaurant and the thrilling Alpine coaster. This place rocks. It is clear the care and preservation they put into the property. The breakfast was a great variety of pre packed goodies, and fresh juices. Better than I expected ; The set up was so easy and convenient! I love the cats on the property. It was such a low key and relaxed atmosphere. The lobby looks like the Hufflepuff Common House in the best way! I will always recommend this property to any friends wanting the ultimate Helen experience. The cool, misty mornings at the creek are a reason alone to make the visit.

8

yanisett

Nov 30, 2024

·

Stayed 3 nights

The hotel is a walkable distance to everything in main town. However, it needs a renovation as other reviewers mentioned. The room i got wasn’t clean good and one of the sheets had old stain and they only do room service if you requested it. Rooms are spacious and A/C worked perfectly. Parking is included in your stay. Breakfast is included but is one of the worst in my opinion since we travel with little kids. They only provided personal like frozen packed of bagel, mini burgers, and I believe pancakes and they have a machine with coffee and juice. Staffs are nice and answered all need questions. Overall if you want something in price and in walkable distance and dont matter eating outside, it a good option to sleep in it :)

8

Dianne

Jul 30, 2025

·

Stayed 1 night

Too short time for breakfast items. Breakfast choices not very good. Room comfortable and great bed.

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Helendorf River Inn, Suites & Conference Center

Prices for Helendorf River Inn, Suites & Conference Center

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Queen Beds, Balcony (Riverfront) No Pets

Basic Room, 2 Queen Beds (No Pets, Not Riverfront, Stairs Access Only)* -No View-No Ground Floor

Guest reviews of Helendorf River Inn, Suites & Conference Center

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Helendorf River Inn, Suites & Conference Center