Name: Courtyard by Marriott Muncie at Horizon Convention Center
Address: 601 South High Street, Muncie, Indiana, United States of America, Muncie, Indiana, US
Price range: US$107–US$299 per night
Rating: 8.98

What guests think

At Courtyard by Marriott Muncie at Horizon Convention Center, travelers frequently praise clean, spacious rooms, helpful front-desk service, and a convenient downtown location with easy parking and access to Ball State, restaurants, and the attached convention facilities.

Many guests also like the on-site bistro and the adjacent 1925 Pub House. Common frustrations include room temperature control, occasional housekeeping and restocking lapses, and a pool that can feel cold. Some mention train or hallway noise and that breakfast is not complimentary. Expect a modern, downtown stay with generally friendly service and a few operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight convenient, often free parking and appreciate the connection to the convention center. Several mention the indoor pool, though multiple reviews say the water feels cold.

Related guest reviews

6

CHARLES

19 Jan 2025

·

Stayed 1 night

The bad: Room was 75 dehrees and we could not turn it down snd front desk couldnt either. I can see that in summer, but this was winter. Had to call for delivery of basics like soap. Several lights were broken and or burnt out. Foam seals in connecting door to adjoining room was falling out. Heated pool was frigid. Blinking light on looked-out thermostat was super annoing while trying to sleep. The good: room felt clean. Bonvoy checkin and checkout was convenient.

10

Rajasekaran

12 Oct 2025

·

Stayed 1 night

Parking is free and safe

10

Amy

6 Nov 2024

·

Stayed 1 night

The property , staff and room were excellent. Parking was convenient and the area was safe.

8

Jennifer

2 Aug 2024

·

Stayed 1 night

Nice downtown property. Appreciate the onsite restaurant and the extended pool hours for my kids.

6

Niki

28 Nov 2024

·

Stayed 4 nights

Parking garage parking only. No smoking area. Staff was not helpful when asked questions.

10

Karen

23 Jun 2024

·

Stayed 2 nights

very clean, quiet and there is a small cafe for coffee in morning and wine, beer at night

10

Tracy

16 Sept 2024

·

Stayed 1 night

Great hotel. I was in Muncie a few months ago and stayed at another hotel (Wyndham hotel) - it was awful. This hotel is much nicer, clean, nice staff on check in, bar/breakfast area, we had a great lunch at the attached restaurant. The beds were comfortable, the shower worked great.

10

Michael

8 Jul 2024

·

Stayed 1 night

Front desk ladies were amazing!! My room wasn’t ready on time and they more than made up for it. We booked a suite for my daughter’s birthday party. Plenty of room clean beds were comfortable and soft. Nice quiet place. Pool was a little chilly for my liking but the kids loved it!! Made my daughter’s birthday a success. Will stay here again.

10

Jennifer

7 Nov 2025

·

Stayed 1 night

The room was very big and clean. Parking was close. Would diffenty there again.

10

Jearlie

23 Jul 2023

·

Stayed 1 night

Everything including the swimming pool is great!

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Cleanliness

Many reviews describe very clean rooms and well-kept common areas. However, several guests reported lapses such as dirty or stained linens, residue in showers, and rooms not serviced or restocked as expected.

Related guest reviews

6

Alessia

7 Aug 2023

·

Stayed 1 night

No hangers in the closet in a $300/night hotel? The remote was on the floor practically under the bed which means no one cleaned the floor, otherwise they will have seen it. The carpet was dirty in the room and really dirty and stained in the hallway. The cafe’ in the lobby was closed when we arrive at 4pm and also closed when we left at 10am…

10

Steve

20 May 2024

·

Stayed 1 night

Room was not cleaned as well as I would have expected for a Mariott. I loved the location and everything else was very clean. The staff was very kind.

10

Samuel

13 Oct 2025

·

Stayed 1 night

Clean room, nice staff, easy to find and get in and aorund. Would stay again

8

Cynthia

5 Dec 2023

·

Stayed 1 night

Overall nice stay, underneath the bed was dirty, otherwise very clean and nice staff.

2

LaVonda

13 Aug 2025

·

Stayed 2 nights

My room did not have air conditioning and the bedding was dirty with big yellows stains on them.

4

JaMille

30 Nov 2024

·

Stayed 1 night

The room and linens had a very unpleasant smell. The linens on the beds and those brought for the rollaway bed had bad odors, as if they had not been washed properly. Also, the beds are not very comfortable. We had no body wash/shampoo in the complimentary bottles in the shower. The Starbucks coffee was the best part of the stay.

4

Ashley

25 Sept 2024

·

Stayed 6 nights

The staff at the counter were very kind, no complaints there! One morning I called to ask for our room to be cleaned that day and for new towels. We were told that they needed to do laundry and didn’t know when the towels would come. We got back to our room around 4pm and the room hadn’t been cleaned, no towels. Front desk said that vacated rooms needed to be cleaned first…a few days later and the room was never cleaned. The shower had this weird half glass door and no curtain (family in another room had a curtain to cover the massive gap). Stains in shower and sink. Overall, extremely disappointed and even canceled our stay three nights early. Will not return.

10

luis De La

5 Mar 2025

·

Stayed 2 nights

Very well kept and clean

10

Jennifer

7 Nov 2025

·

Stayed 1 night

The room was very big and clean. Parking was close. Would diffenty there again.

6

Sarah

16 Sept 2025

·

Stayed 3 nights

A little disappointed with our stay this time around. It is our third time staying here. We landed in IN to discover an email from the hotel to say that they were placing us at a different hotel for our first night due to an A/C issue. They did cover the expense of our stay in the other hotel, which was nice. We then headed over to the Courtyard the following day. There were amenities missing from my room (lotion/tissues)... and quite frankly the bathroom shower looked like it needed a really good scrube. The walls were covered in gunk. Sadly, it was super noisy during our stay and we didn't get much sleep other. I know that is not the hotel's fault... but i really wish that guests would be mindful of others trying to sleep in the wee hours of the morning. Normally, we really like this hotel... but this stay was a tad disappointing all round.

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Rooms

Rooms are frequently described as spacious, modern, and generally comfortable. Recurring drawbacks include firm or uncomfortable beds, HVAC controls that do not cool or heat reliably, and occasional noise from nearby trains or hallways.

Related guest reviews

10

Rafa

6 Jun 2025

·

Stayed 2 nights

Great stay, staff were all lovely. Ample parking and room was spacious!

6

Brandon

12 Dec 2022

·

Stayed 1 night

Nice hotel, with newer modern furnishings. Room felt a bit small for a standard king room with a sofa. The bed was uncomfortable (far too firm). The sofa pull out bed was a twin, not a double as advertised. The pool was very cold. The server at the Starbucks was the rudest person I’ve encountered this year. The actual hotel staff were pleasant and helpful. The attached restaurant was outstanding. The convenience of being attached to the convention center was also nice.

10

Jacob

27 Aug 2024

·

Stayed 1 night

It's a really nice hotel. The room was big and it was clean. It was quiet. Beds were comfortable. We were pleased with our stay!

8

Julian

2 Dec 2023

·

Stayed 1 night

All great except the whirring noice from the air vent in my room.

6

Jennifer

29 Mar 2025

·

Stayed 2 nights

Would’ve been better but the beds are so hard and the pillows start out comfy then turn flat as a pancake…needed 3-4 pillows to be comfy. Staff was super helpful and very friendly! Breakfast was decent at the bistro…loved the 1925 pubhouse!!

10

Daniel

30 Jul 2024

·

Stayed 1 night

Typical convention center hotel. It was very quiet during our stay in late July 2024. Hotel was very clean and quiet, and the rooms were clean, modern, and comfortable. Staff was friendly and efficient.

10

Erin

13 Jun 2024

·

Stayed 1 night

We got a room with 2 queen beds and a pullout sofa. It was a huge room!

10

Cara

17 Sept 2024

·

Stayed 1 night

The hotel and room were very nice. A train that was very close by ran a lot of the night.

10

Jennifer

7 Nov 2025

·

Stayed 1 night

The room was very big and clean. Parking was close. Would diffenty there again.

8

Matthew

18 Mar 2025

·

Stayed 1 night

The one night stay was nice. The hotel was clean and secure. The only issue we had was the thermostat is apparently controlled centrally. We could not get the room temp below 73. We preferred it a bit cooler. Other than that a fine stay.

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Service

Staff are often praised as friendly, accommodating, and efficient. That said, guests also note inconsistent housekeeping on request and occasional check-in delays or unhelpful responses.

Related guest reviews

6

Joyce

17 Nov 2024

·

Stayed 2 nights

Bare bones amenities, no maid service ( including no fresh towels and no making of bed) unless requested. Knob to turn on shower only lifted part way, so spray was weak; no soap in shower dispenser; sheets barely covered sides of bed.

10

James

6 Aug 2024

·

Stayed 1 night

Everyone was just so wonderful and accommodating. I had an emergency and needed a late checkout and they were so wonderful about it. Facility is quite lovely very quiet very clean

10

Ada

7 Jan 2025

·

Stayed 4 nights

The staff at the Courtyard are always so friendly and helpful. Not to mention the hotel is always so clean - both in the lobby and the rooms. My fiancé and I always make sure to stay at this hotel when we visit Muncie. Would highly recommend. :)

4

Shalee

20 Mar 2023

·

Stayed 1 night

Took over an hour to check in. 0 wash cloths, 2 towels and 1 tiny bar of soap for 4 people. Had to call twice to get what we needed.

10

Kimberly

28 Apr 2023

·

Stayed 1 night

Friendly staff. It was sold out and they were going to put our rooms on different floors. But the front desk staff listened to our concerns and ended up finding us rooms on the same floor. My opinion is any reservation for 2 rooms that comes in WAY before the date should be together so they made it right. 👍

4

Roy

23 Jun 2025

·

Stayed 3 nights

Couldn't get room service to clean or get any towels and wash clothes. Asked cleaning people and wouldn't give me none until they cleaned unoccupied rooms. Stayed in a lot of places. Not worth the price. Overall nice but wouldn't recommend.

10

Tina

10 Nov 2024

·

Stayed 1 night

Great staff and unique and clean hotel

10

Valerie

1 Mar 2025

·

Stayed 1 night

Check in was a breeze. The room was very clean and the hotel staff was amazing! It’s within walking distance of some restaurants and coffee shops which was very nice!

6

Christopher

23 May 2025

·

Stayed 1 night

Checking in and checking out were both a hassle because of “computer problems”!

8

James

19 Sept 2025

·

Stayed 1 night

Great property! Front desk staff was very helpful!

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Location

Central downtown location is walkable to restaurants, museums, and Ball State, and several guests felt the area was safe. A few note train noise at times.

Related guest reviews

10

Laura

8 Sept 2025

·

Stayed 1 night

The Courtyard Marriott in downtown Muncie is beautiful! Great, quiet, clean room with convenient parking. The rates were great. I would definitely stay there again and recommend it to my friends.

8

Marquee

8 Apr 2024

·

Stayed 1 night

Super great area close to popular bars and restaurants

10

Mark

4 Jun 2025

·

Stayed 1 night

Very clean and affordable! Excellent location close to campus. Will definitely stay again!

10

Lisa

25 Jul 2024

·

Stayed 2 nights

Great location and lots of activities nearby.

10

Tonya

4 Feb 2024

·

Stayed 1 night

Very pleasant experience! Easy to walk to downtown with shops and restaurants. Clean and comfortable room!

10

Valerie

1 Mar 2025

·

Stayed 1 night

Check in was a breeze. The room was very clean and the hotel staff was amazing! It’s within walking distance of some restaurants and coffee shops which was very nice!

10

Marc

13 Jul 2024

·

Stayed 4 nights

Nice place in town. Close to everything Muncie

10

Cara

17 Sept 2024

·

Stayed 1 night

The hotel and room were very nice. A train that was very close by ran a lot of the night.

10

chris

28 Feb 2023

·

Stayed 1 night

The hotel is within walking distance to restaurants and museum.

10

Kelsey

29 Jan 2024

·

Stayed 1 night

Very well maintained. Staff were friendly. Very close to Ball State which was nice.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is not complimentary, and experiences at the on-site bistro/Starbucks range from convenient to overpriced or slow, with one closure noted. The attached 1925 Pub House and other on-site options receive frequent praise.

Related guest reviews

10

Josh

19 Jun 2023

·

Stayed 1 night

Room was clean and nice, however the bistro breakfast was overpriced and low quality in my opinion.

6

Brandon

12 Dec 2022

·

Stayed 1 night

Nice hotel, with newer modern furnishings. Room felt a bit small for a standard king room with a sofa. The bed was uncomfortable (far too firm). The sofa pull out bed was a twin, not a double as advertised. The pool was very cold. The server at the Starbucks was the rudest person I’ve encountered this year. The actual hotel staff were pleasant and helpful. The attached restaurant was outstanding. The convenience of being attached to the convention center was also nice.

8

Joshua

24 Jul 2024

·

Stayed 1 night

Good, somewhat dismayed that the AC took a while, like 4 hours to cool room, but I have a medical condition that makes me sick with any heat so I’m sure if I called ahead they would hook me up. Otherwise great stay. Skipped breakfast because the line was insane but plenty of places to eat in town.

10

Aren

27 Nov 2024

·

Stayed 1 night

The property was clean and modern. Front desk was very helpful. The breakfast at the restaurant was yummy. The room was clean and comfortable!

10

Sabrina

20 Apr 2023

·

Stayed 2 nights

I enjoyed having two restaurant options in the building. The staff was very friendly and helpful.

4

Zhongcheng

6 Apr 2023

·

Stayed 2 nights

No breakfast included. Very inconvenient for early going business travelers.

10

Donna

20 Oct 2024

·

Stayed 1 night

Nice hotel, but we were disappointed that the restaurant was closed on Monday.

4

Thomas

21 Oct 2024

·

Stayed 1 night

We booked this location saying it included breakfast for 2. When we arrived they said they didn't offer complementary breakfast but that we could pay a the cafe in the lobby. It was $10 for a muffin and tea. I showed them the Hotel.com app showing my booking and that we were supposed to have breakfast included and the front desk person just shrugged their shoulders. When we went to our room it was nice and clean but missing several items. We didn't have soap, towels, hand cream, or sheets/blanket/pillows for the pullout couch. We reserved the room paying for 5 adult guests and we didn't have sheets for the 3rd bed. It is as if the room was cleaned but not restocked after the last visit. We called and they brought the missing items but we didn't notice until we were ready to go to bed that the pillows they brought didn't have pillow cases on them. It was just an odd experience and I can't say that we will go back here. The front desk person we check in with was polite but could have cared less about our stay and just gave blank responses. It was a very disappointing experience with the room that we paid over $300 for with missing items and no breakfast as advertised at Hotel.com.

10

Tracy

16 Sept 2024

·

Stayed 1 night

Great hotel. I was in Muncie a few months ago and stayed at another hotel (Wyndham hotel) - it was awful. This hotel is much nicer, clean, nice staff on check in, bar/breakfast area, we had a great lunch at the attached restaurant. The beds were comfortable, the shower worked great.

10

Shayne

10 Sept 2023

·

Stayed 2 nights

Corner suite was amazing! Very clean. Some furniture pieces were frayed, and the doorway between the living area and bedroom was very scraped with chunks of wood missing. Kitchenette handles falling off. Needs some minor TLC. Front desk on check in was very helpful and friendly. Front desk on check out not so much. Bistro was a nice touch with good food. 1925 Pub House was fantastic! So good that we ate there twice!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$178
February	US$233
March	US$161
April	US$170
May	US$188
June	US$136
July	US$143
August	US$172
September	US$172
October	US$168
November	US$177
December	US$164

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $153	19 $161
20 $111	21 $159	22	23	24 $112	25 $148	26 $159
27 $113	28 $188	29 $123	30 $126

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $167	3 $146
4 $117	5	6 $107	7 $115	8 $107	9 $155	10 $156
11 $117	12 $148	13 $169	14 $169	15 $148	16 $169	17 $160
18 $122	19 $112	20 $112	21 $110	22 $107	23	24 $261
25 $108	26 $115	27 $112	28	29 $217	30 $188	31 $299

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible

Suite, 1 Bedroom, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds

Suite, 1 Bedroom, Hearing Accessible

Room, 2 Queen Beds, Accessible Bathtub

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Muncie at Horizon Convention Center

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