Name: TownePlace Suites by Marriott Pueblo Downtown
Address: 170 South Santa Fe Avenue, Downtown Pueblo, Pueblo, Colorado, United States of America, Pueblo, Pueblo County, US
Price range: $158–$401 per night
Rating: 8.9

What guests think

Reviews of TownePlace Suites by Marriott Pueblo Downtown highlight modern, apartment-style rooms with kitchenettes and comfortable beds, generally strong cleanliness, and friendly, helpful staff, alongside a convenient downtown location near the Riverwalk and easy highway access.

Recurring drawbacks include downtown noise from trains and traffic, and limited, sometimes awkward parking shared with a neighboring hotel. Guests also note occasional maintenance issues (weak shower pressure, TV problems) and inconsistent housekeeping, plus mixed feedback on breakfast quality and replenishment. Expect a modern, convenient stay with good staff, but plan for possible noise and parking challenges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is limited or awkward, often requiring use of a back lot shared with another hotel; some guests mentioned dim lighting or longer walks. A few appreciated the fitness room.

Related guest reviews

8

Jeanna

Feb 20, 2025

·

Stayed 1 night

Parking was awkward. The room was a nice layout.

8

Nicole

Apr 6, 2025

·

Stayed 1 night

So far the property is nice but the parking situation is horrible. There is not enough parking for two big hotels

10

Brenda

Jun 8, 2024

·

Stayed 2 nights

My stay was great, the hotel and room was nice, updated and clean. The only downside is the parking. Though there is plenty, most of it's in the back of the building with one entrance through the courtyard. That said, I still felt safe. Would stay here again.

10

Thomas

Apr 22, 2024

·

Stayed 2 nights

Property was very nice. Very limited parking so had to park at their sister property next door.

6

Monica

Oct 13, 2024

·

Stayed 1 night

Clean room but thin walls (noisy). Nice large bathroom, nice fitness room. No pool.

8

Catherine

Jul 11, 2024

·

Stayed 2 nights

Nice room layout and finishes. Comfortable and practical design - anticipated my use and needs. Could hear some adjacent room noise and traffic, but low-fan setting helped mask it. Appreciate the light breakfast buffet and fitness room. Very convenient to highway, convention center, and downtown. Unfortunate that construction will be blocking the most direct access to the Riverwalk for quite some time, as the alternate routes are not very walker-friendly. It would be nice if the City would create a temporary corridor for pedestrians on Mechanic or Richmond.

10

Kelley

Jul 13, 2024

·

Stayed 1 night

Parking was an issue. That was only issue. Had to leave out early in am, so was not able to have the benefit of the breakfast, u fortunately. Quiet, quaint, and comfy. The only other issue was ONLY few channels on tv.

8

Carol

Mar 21, 2025

·

Stayed 3 nights

Breakfast was good. Rooms were clean. Train came through at 2:15am every morning. Parking was not optimal

8

Thomas

Aug 14, 2023

·

Stayed 1 night

The parking was not convenient and consisted a long dangerous walk thru the rear parking to access the hotel. Front parking was small and shared by not just one but two hotels on the same property. I witnessed several homeless transient individuals walking the rear parking lot grounds thru out the day and encamped behind It.

10

Tyler

Jul 25, 2025

·

Stayed 8 nights

This hotel was awesome. Rooms were clean and the kitchenette were helpful with our extended stay. Breakfast was delicious and the staff were also very helpful. Only negative thing about place is the location and parking situation. They share a lot with another hotel and of you come back late in the evening you will find nothing up front and have to park in a dark back lot. Where there were quite a few ppl loitering and digging through the dumpsters

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and public areas. However, several report lapses such as dirty bathrooms or floors, lingering odors, and inconsistent lobby or area upkeep.

Related guest reviews

10

Nicole

Oct 16, 2025

·

Stayed 1 night

Staff was very friendly and helpful. Good location for the event we attended. Very comfortable beds and very clean. We really enjoyed our stay

6

Laniessa

May 26, 2024

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Stayed 1 night

Staff was nice and friendly but facility could have used a good deep cleaning. Floors look like they haven’t been vacuumed in weeks, they had a no smoking policy but our room still had the smell of cigarettes. Overall I

10

james

Jun 1, 2025

·

Stayed 1 night

Clean, modern, and comfortable

10

Anne

Jun 5, 2024

·

Stayed 1 night

Friendly staff; immaculately clean room with kitchenette; comfortable bed; good breakfast; great location near Riverwalk.

6

Angelina

Jan 8, 2024

·

Stayed 1 night

The facility was clean except the floors in the lobby area. Even after several hours there was mud and wetness still on the floors. The parking lot was not adequately plowed. Traveling with someone who was handicapped posed an issue because the sidewalk and parking lot contained ice and snow in typical walking areas. Lastly, we were 2 minutes late checking out and we received a call literally 1 minute past the checkout time.

6

Kayla

Oct 12, 2025

·

Stayed 2 nights

Our room was quite small and since I was there for a bike race, there wasn’t much space for my bike, but we made it work. Our room was nice and clean for the most part but the bathroom floor seemed a little dirty. Totally understand that we are in the high desert and need to conserve water, but the water pressure was abysmal and I was not able to wash my hair. To have this huge shower and then the showerhead only trickle out was disappointing, but the temperature was great. The beds are always very comfortable when we stay at Marriott, But we just wish our room was a little larger. Very conveniently located to the start/finish of my race, but that also meant we dealt with a lot of traffic noise all night that woke us up. Just part of being downtown so we expected it.

10

Piper

Oct 29, 2025

·

Stayed 4 nights

I had a suite and it was super clean, very nice, large and relaxing. The bathroom was beautiful, big, had excellent lighting and a wonderful shower (loved the herringbone tile pattern!), it felt like a spa. I enjoyed having a large refrigerator for my weeklong stay, especially that the freezer had ice, and I made use of the dishes and dishwasher. I loved having two large TVs and two separate lounging areas. The bed was comfortable. The staff was friendly and helpful. The breakfast was fine (just wished they had bacon), the coffee was great. If I ever go back to Pueblo I will definitely choose to stay here again.

10

Kim

Feb 12, 2025

·

Stayed 1 night

The hotel was clean and comfortable. The staff was super friendly! My name was on already programmed into the smart tv when I arrived! Nice, newer hotel!

4

LINDI

Oct 13, 2025

·

Stayed 1 night

The room had potential, but the bathroom was filthy, moldy. The floors in the room had debris on them. The dishes the room keeps in the kitchenette were dirty with chunks of dried food. The wall had something like blood splatter by the bathroom. At checkout there's nobody at the desk.

10

Teresa

Oct 7, 2025

·

Stayed 3 nights

Clean room, friendly people, excellent service

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and apartment-style with kitchenettes, comfortable beds, and practical layouts; many find them spacious, though some note smaller studios. Recurring issues include noise from trains and traffic and thin walls, plus occasional maintenance problems and weak shower pressure.

Related guest reviews

8

Frances

Sep 22, 2025

·

Stayed 1 night

It was an overnight stay. Hotel was Clean and staff was friendly. Tv didnt work. Breakfast attendant was not on top of setting food out and there was no coffee.

6

Chris

Sep 14, 2024

·

Stayed 1 night

Checked in late. Hotel is brand new but in a very shady part of Pueblo. It shares a lot with another hotel in weird lot. Front parking lot is minuscule. NO front parking available so we had to park behind the hotel in a hardly-lit lot and walk two blocks, around both hotels, at midnight, to get back to front door because back gate to back door didn’t work. Bed was mid at best (felt older than the hotel). Shower as a joke - zero water pressure. Skipped breakfast because it was premade Jimmy Dean breakfast sandwiches lol. Finishes were nice and hotel is very modern. Should’ve been better and not worth more than $150/nt.

10

Vicky

Jun 28, 2024

·

Stayed 1 night

Our room was great. We loved the kitchenette especially the size of the refrigerator. On our next trip we’re planning on booking a suite at an extended stay hotel. Loved the amenities.

8

Rhonda

Feb 18, 2024

·

Stayed 3 nights

We were booked in a King studio and ended up switching to a room with queen double beds. The first room: the smoke alarm flashed a bright white light ALL NIGHT LONG. The thermostat didn’t work correctly and the tan blew all night. The toilet didn’t flush correctly. This hotel is approximately nine months old. Good news the desk clerk switched us to a different room with no problems. There is some noise from train and highway close by.

6

Kayla

Oct 12, 2025

·

Stayed 2 nights

Our room was quite small and since I was there for a bike race, there wasn’t much space for my bike, but we made it work. Our room was nice and clean for the most part but the bathroom floor seemed a little dirty. Totally understand that we are in the high desert and need to conserve water, but the water pressure was abysmal and I was not able to wash my hair. To have this huge shower and then the showerhead only trickle out was disappointing, but the temperature was great. The beds are always very comfortable when we stay at Marriott, But we just wish our room was a little larger. Very conveniently located to the start/finish of my race, but that also meant we dealt with a lot of traffic noise all night that woke us up. Just part of being downtown so we expected it.

10

Kathleen

Nov 2, 2023

·

Stayed 1 night

Brand new hotel in which rooms were so nice and clean. Studio room was very comfy…nice amenities such has big fridge, dishwasher etc

10

Piper

Oct 29, 2025

·

Stayed 4 nights

I had a suite and it was super clean, very nice, large and relaxing. The bathroom was beautiful, big, had excellent lighting and a wonderful shower (loved the herringbone tile pattern!), it felt like a spa. I enjoyed having a large refrigerator for my weeklong stay, especially that the freezer had ice, and I made use of the dishes and dishwasher. I loved having two large TVs and two separate lounging areas. The bed was comfortable. The staff was friendly and helpful. The breakfast was fine (just wished they had bacon), the coffee was great. If I ever go back to Pueblo I will definitely choose to stay here again.

8

Beverly

Nov 1, 2025

·

Stayed 1 night

Breakfast was cold. Room was small

8

Charlotte

Jun 5, 2024

·

Stayed 3 nights

It was a nice hotel, just really loud traffic noise all night. Make sure to ask for interior room not on the Main Street.

6

Fred

May 18, 2025

·

Stayed 2 nights

The staff and service are awesome. but I was disappointed at the property and construction. For a new hotel, the finishings seemed cheap and the walls were thin. Every time someone's door shut, I heard it. I heard the water running in other rooms. I heard the traffic outside my window. The bed was extremely soft and I had a hard time falling asleep.

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Service

Staff are frequently described as friendly, helpful, and accommodating, with several examples of going above and beyond. A few guests reported lapses or policy frustrations, such as slow issue resolution, billing problems, or unhelpful responses.

Related guest reviews

10

Shayda

Jun 19, 2023

·

Stayed 1 night

Excellent customer service from Gabriela. We love the new hotel. Room was perfect.

8

Frances

Sep 22, 2025

·

Stayed 1 night

It was an overnight stay. Hotel was Clean and staff was friendly. Tv didnt work. Breakfast attendant was not on top of setting food out and there was no coffee.

2

Isaiah

Nov 26, 2023

·

Stayed 3 nights

After an unfortunate set of events i had to look for a hotel to stay at for a few days this towneplace suites looked to be the place for me after looking over eveything nothing was mentioned that they do no allow anyone local to stay there anywhere on the website and the check in age was said to be 18. After showing up there i promptly went to the front desk where i was told that the check in age is 21 and that they will not allow me to stay anyways since i was local they then said they would cancel the reservation and everything would be fine i wake up the next morning to find that i had been charged a noshow fee because they did not end up canceling the reservation i had them contacted and they said that they will not refund my money even though i was not even able to check in since the check in age was incorrect.

2

Jason

Sep 7, 2025

·

Stayed 1 night

The gas station next door to the hotel has a problem with homeless population. So they blast opera music which can be heard loud and clear in our room....ALL NIGHT. I am currently listening to the music while I write this email. After a lousy night sleep I go to take a shower and all the soap dispensers in the shower were empty. Had to call the front to get soap to be able to take shower. Not a good stay by any means. Breakfast was low quality as well. After telling Allisa the manager about the problems, she said there wasn't anything she could do for me since I booked through a third party Expedia. Really!? Now I just had house keeping knock on my door at 11:05 wanting to clean room. Check out is 11:00 but I requested to the front desk 11:30 and had that approved by front desk, yet the are banging on the door. This place needs some help.

10

Catherine

Sep 15, 2024

·

Stayed 1 night

Rooms and lobby are always clean. Stayed here twice and staff at front is always nice and accommodating.

8

Nancy

Jul 22, 2024

·

Stayed 2 nights

The staff Thursday night were instrumental in reuniting my sister with her soon. Both went well above and beyond and for that we are truly thankful!!!!

4

Eric

Apr 21, 2024

·

Stayed 1 night

My credit was charged 3 separate times for incidentals. Twice when I checked in and a third time randomly hours later.

2

Matthew

Nov 30, 2024

·

Stayed 1 night

Certain guests were loud during evening hours, disturbing the entire hotel. Front desk could do nothing to address the issue.

10

Donna

Aug 11, 2025

·

Stayed 1 night

Staff was very friendly! The renovations made for a beautiful & comfortable hotel and room. Definitely stay there again.

10

kristine

Jan 4, 2026

·

Stayed 1 night

Rooms are very nice,clean and updated. Staff is super helpful!

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Location

Downtown location is convenient for the Riverwalk, convention center, and highway access, with many attractions walkable. However, several mention significant nighttime noise from trains and traffic and mixed perceptions of neighborhood safety.

Related guest reviews

2

Jane

Sep 20, 2025

·

Stayed 2 nights

First night we had a room with a bar below us that played loud music most of the night, and motorcycles driving by. Second night, we had a room that had a train going by throughout the night. Breakfast had no cut-up fruit or bananas, and no almond milk. We'll never stay there again.

10

Michelle

Apr 27, 2025

·

Stayed 1 night

Well appointed room, good location.

10

Cynthia

Sep 5, 2025

·

Stayed 9 nights

Everything about this hotel is great, especially how close it is to downtown. You can basically walk to most areas of interest.

8

MaeLauren

Jul 23, 2024

·

Stayed 1 night

Unsafe neighborhood and in a very loud part of town. Not ideal for families.

10

Marianne

Jul 17, 2024

·

Stayed 2 nights

Very clean, recently renovated room. Kitchenette, fridge very clean, nice items. We only used fridge, drink ware, plates to re-heat. Good breakfast, kids happy w/waffles. Easy walk to restaurants, fun downtown things to do w/family. 1 hr or less to colo springs. Area felt safe w/several safety patrol vehicles around. Front desk & housekeeping staff very nice.

10

LUISA

Oct 26, 2024

·

Stayed 1 night

It was easy to fine and was right off the highway

8

Thomas

Aug 14, 2023

·

Stayed 1 night

The parking was not convenient and consisted a long dangerous walk thru the rear parking to access the hotel. Front parking was small and shared by not just one but two hotels on the same property. I witnessed several homeless transient individuals walking the rear parking lot grounds thru out the day and encamped behind It.

10

Michael

Jul 11, 2023

·

Stayed 1 night

Great value right near the Pueblo Riverwalk

8

Charlotte

Jun 5, 2024

·

Stayed 3 nights

It was a nice hotel, just really loud traffic noise all night. Make sure to ask for interior room not on the Main Street.

8

Gilda

Sep 29, 2025

·

Stayed 1 night

Right near Riverwalk. But…. train track. Trains honk all night long. Bring ear plugs!!!!!!

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is commonly noted and generally described as decent, with items like waffles and good coffee by some. Others report shortcomings such as food running cold or low, limited selection, and inconsistent replenishment.

Related guest reviews

8

Frances

Sep 22, 2025

·

Stayed 1 night

It was an overnight stay. Hotel was Clean and staff was friendly. Tv didnt work. Breakfast attendant was not on top of setting food out and there was no coffee.

2

Jane

Sep 20, 2025

·

Stayed 2 nights

First night we had a room with a bar below us that played loud music most of the night, and motorcycles driving by. Second night, we had a room that had a train going by throughout the night. Breakfast had no cut-up fruit or bananas, and no almond milk. We'll never stay there again.

8

Lorraine

May 26, 2025

·

Stayed 1 night

We stayed here over the weekend and had a great stay other than the parking situation. The breakfast had a great selection overall great experience.

8

Randall

Aug 14, 2023

·

Stayed 3 nights

Hotel was new and had some issue with things being incomplete. Caulking in bathroom, rollers on shower door about ready to fall off, TV system was a mess. Directory did not list correctly the show that should have been on. Breakfast was ok but minimal. For the Marriott hotels that I have stayed at it was good, not great.

10

Ian

Aug 12, 2024

·

Stayed 1 night

Really nice breakfast and staff.

10

Piper

Oct 29, 2025

·

Stayed 4 nights

I had a suite and it was super clean, very nice, large and relaxing. The bathroom was beautiful, big, had excellent lighting and a wonderful shower (loved the herringbone tile pattern!), it felt like a spa. I enjoyed having a large refrigerator for my weeklong stay, especially that the freezer had ice, and I made use of the dishes and dishwasher. I loved having two large TVs and two separate lounging areas. The bed was comfortable. The staff was friendly and helpful. The breakfast was fine (just wished they had bacon), the coffee was great. If I ever go back to Pueblo I will definitely choose to stay here again.

8

Carol

Mar 21, 2025

·

Stayed 3 nights

Breakfast was good. Rooms were clean. Train came through at 2:15am every morning. Parking was not optimal

8

Beverly

Nov 1, 2025

·

Stayed 1 night

Breakfast was cold. Room was small

10

Tyler

Jul 25, 2025

·

Stayed 8 nights

This hotel was awesome. Rooms were clean and the kitchenette were helpful with our extended stay. Breakfast was delicious and the staff were also very helpful. Only negative thing about place is the location and parking situation. They share a lot with another hotel and of you come back late in the evening you will find nothing up front and have to park in a dark back lot. Where there were quite a few ppl loitering and digging through the dumpsters

6

Doris

Sep 4, 2024

·

Stayed 6 nights

Same breakfast was served everyday. Cleanliness was average..

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $163	10 $159	11 $161	12 $158
13 $159	14 $195	15 $196	16 $195	17 $216	18	19 $401
20 $210	21 $210	22 $210	23	24 $289	25	26 $230
27 $190	28 $190	29 $190	30 $190

Su	Mo	Tu	We	Th	Fr	Sa
				1 $190	2 $190	3 $190
4 $190	5 $190	6 $190	7 $190	8 $190	9 $190	10 $190
11 $190	12 $190	13 $190	14 $190	15 $190	16 $190	17 $190
18 $190	19 $190	20 $190	21 $190	22 $190	23 $190	24 $212
25 $190	26 $190	27 $196	28 $190	29 $190	30 $190	31 $190

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About this property

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