Name: Home2 Suites by Hilton Indianapolis Keystone Crossing
Address: 9104 Keystone Crossing, Indiana, United States of America, Indianapolis (and vicinity), North Indianapolis, US
Price range: $160–$330 per night
Rating: 8.27

What guests think

At Home2 Suites by Hilton Indianapolis Keystone Crossing, guests often highlight friendly, accommodating staff, very clean and spacious suites with useful kitchen amenities, a convenient and safe Keystone Crossing location, easy parking, and generally good complimentary breakfast.

Recurring downsides include inconsistent housekeeping, noise affecting some rooms (near the highway or patio), intermittent hot water problems, and mixed bed comfort, with a few reports of unhelpful or rude front desk interactions. Some guests also appreciated the outdoor patio and a decent fitness room. Expect a spacious, convenient suite stay with mostly friendly service but occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy, ample, and generally felt safe. A few reviews mention a pleasant outdoor patio/fire pit area and a decent fitness room.

Related guest reviews

6

Michael

May 30, 2023

·

Stayed 4 nights

Newer hotel, easy free parking. Standard rooms, etc. Stayed 4 nights, no linnens, trash pick up, coffee replenishment, etc. Like we were not even there. All for $300/night. Disappointing.

10

Amanda

Oct 29, 2025

·

Stayed 4 nights

Staff was very helpful and kind. Parking was good. Room was clean.

2

Jackie

Oct 23, 2023

·

Stayed 2 nights

Horrible room on the first floor. ADA room? Not like any we have had before at this brand. Nobody slept - partying going on at the fire pit outside our window and on the parking lot most of the night. The front desk person was so rude. Not sure why others who made their reservations after us had lovely rooms. I will share this with the lacrosse families and tournament people.

8

Sally

Dec 1, 2024

·

Stayed 1 night

Ample parking, area convenient for all needs (shopping, food, etc.), easy access to get back on the highway, clean and updated rooms and common area spaces, quiet. Super love the small kitchen—there’s plates, glasses, sink to clean, even a dishwasher and large fridge with separate freezer, ample desk space and nice sized couch. The bed is nice and firm (not uncomfortably so, but good for my back as opposed to too soft). I recommend this hotel and would definitely stay here again.

8

Linda

Jun 4, 2024

·

Stayed 2 nights

Our stay was overall a gray stay. Our room was nice and spacious. We had a full size refrigerator, microwave, dishwasher, and coffee maker. The room was mostly clean. The bathroom could have used a little more attention. There was hair in the tub area and on the floor from the previous guest. Other than that, I have no complaints about the hotel or our stay. I do want to note that there is no pool at this hotel so if you're looking to relax in a jacuzzi or swimming, you won't be able to do that here. The workout room is nice and here is a nice patio area in the back of the hotel to relax. The hotel is within walking distance to The Fashion Mall of Keystone where you can shop at higher end stores like Gucci, Sacs, etc. I would stay here again if I ever travel this way again.

6

Tom

Oct 30, 2025

·

Stayed 1 night

Parking was spacious and safe

10

Annette

Oct 12, 2025

·

Stayed 1 night

Easy parking, great breakfast, clean room with all the amenities advertised. Close to great restaurants and shopping!

10

Lylani

Nov 18, 2024

·

Stayed 2 nights

love this hotel, close enough to shopping, great outdoor space.

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Cleanliness

Many guests report very clean rooms, but housekeeping and upkeep can be inconsistent. Several noted missed room servicing, unprepared or dirty rooms, bathroom hair, odors, or pests.

Related guest reviews

6

Michael

May 30, 2023

·

Stayed 4 nights

Newer hotel, easy free parking. Standard rooms, etc. Stayed 4 nights, no linnens, trash pick up, coffee replenishment, etc. Like we were not even there. All for $300/night. Disappointing.

8

Barbara

Apr 17, 2025

·

Stayed 3 nights

Our trashed didn’t get picked up and no one came to clean and tidy up our rooms on the assigned days.

10

Sarah

Nov 30, 2025

·

Stayed 2 nights

Clean room, helpful staff, great breakfast!

6

Beth

Nov 20, 2024

·

Stayed 2 nights

The room smelled like dogs had been in it. No hot water in shower second day

10

Randy

Jun 8, 2025

·

Stayed 1 night

Everything was clean and well stocked, the staff were awesome. The location was good, but the room was definitely over priced.

4

Jason

May 20, 2023

·

Stayed 2 nights

Checked in, bunch of ants in my room. Was told to step out so they would spray. Went to dinner to return to just more ants. Creepy feeling sleeping in a room knowing it’s ants everywhere. Well overpriced.

8

Linda

Jun 4, 2024

·

Stayed 2 nights

Our stay was overall a gray stay. Our room was nice and spacious. We had a full size refrigerator, microwave, dishwasher, and coffee maker. The room was mostly clean. The bathroom could have used a little more attention. There was hair in the tub area and on the floor from the previous guest. Other than that, I have no complaints about the hotel or our stay. I do want to note that there is no pool at this hotel so if you're looking to relax in a jacuzzi or swimming, you won't be able to do that here. The workout room is nice and here is a nice patio area in the back of the hotel to relax. The hotel is within walking distance to The Fashion Mall of Keystone where you can shop at higher end stores like Gucci, Sacs, etc. I would stay here again if I ever travel this way again.

2

Shawn

Dec 7, 2023

·

Stayed 2 nights

The hotel gave me a room that had not been cleaned. It was filthy. I had to go back to the front desk and get a new room. The girl at the front desk went and told the manager and he couldn’t even be bothered to come out to apologize or say anything to me

10

Annette

Oct 12, 2025

·

Stayed 1 night

Easy parking, great breakfast, clean room with all the amenities advertised. Close to great restaurants and shopping!

6

jama

Jul 26, 2023

·

Stayed 4 nights

The staff were wonderful but no one cleaned the rooms.The rooms were dirty and the cleaning staff were not available most of the time.improve the cleaniness otherwise great location and helpful front desk staff

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AI-generated summary based on recent guest reviews

Rooms

Suites are widely described as spacious and well-equipped with kitchens, though bed comfort varies. Some guests experienced noise from the highway or patio, intermittent hot water, and minor maintenance issues or small bathrooms.

Related guest reviews

8

Anjanette

Mar 4, 2025

·

Stayed 2 nights

Should have Kings, but got rooms changed to queens. We were not informed before!! No HOT WATER in shower, in either room!

4

Tonya

May 26, 2024

·

Stayed 1 night

The hotel bed was missing the box spring and the mattress was more or less a blow up air mattress-terrible.

10

Crista

Nov 26, 2023

·

Stayed 1 night

What we didnt like was all the noise.

10

Edwin

Feb 4, 2024

·

Stayed 1 night

You can hear all noise around the room

4

Brian

Mar 16, 2025

·

Stayed 2 nights

Booked a KKing suite but when I arrived I was told they were out but then a lady from the office said they had a cancellation but the person checking me in sounded like it was too much trouble to switch plus I booked through Hotels.com. He said they upgraded me to a twin queen suite at no charge. I looked at him and said its only me staying in the room, what am I supposed to push the beds together. The first morning I had no hot water in my room.

8

Sally

Dec 1, 2024

·

Stayed 1 night

Ample parking, area convenient for all needs (shopping, food, etc.), easy access to get back on the highway, clean and updated rooms and common area spaces, quiet. Super love the small kitchen—there’s plates, glasses, sink to clean, even a dishwasher and large fridge with separate freezer, ample desk space and nice sized couch. The bed is nice and firm (not uncomfortably so, but good for my back as opposed to too soft). I recommend this hotel and would definitely stay here again.

4

Laurie

Jun 25, 2024

·

Stayed 5 nights

We asked to moved after the 1st night to a room not right on the highway. Traffic noise was very loud. After 2 nights we were able to move. Toilet seat in our bathroom was too small for the toilet and kept slipping. The iron did not work. Quality of bedding was poor. We generally love Hilton hotels but would not stay at one of these again.

8

Lauren

Nov 27, 2023

·

Stayed 2 nights

There were 5 of us (2 adults & 3 children) staying in a 2 queen suite for two nights. Check in was easy and pleasant. The room was spacious. Breakfast in the morning was your standard continental and was fine. We didn't find the beds very comfortable. We would stay again.

6

Carla

Mar 31, 2024

·

Stayed 2 nights

Hotel experience was excellent Bathrooms were small and tight Service was excellent Overall great experience

10

MICHAEL

Aug 26, 2024

·

Stayed 2 nights

Great place to stay. Love the full kitchen. Maybe the best complimentary breakfasts I've ever had at a hotel.

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Service

Staff are commonly praised as friendly, helpful, and professional, with smooth check-in. A smaller number report rude or unhelpful front desk encounters or difficulties with reservations or responsiveness.

Related guest reviews

4

A.J

Aug 1, 2023

·

Stayed 1 night

This stay was for myself and my groomsmen the night before the wedding. We dealt with good staff during the day even though they gave us the wrong room. The staff at night was horrible. Completely rude and unprofessional to all of us. The room was handicap accessible but the shower flooded anytime someone used it. Water ran through the bathroom and started reaching the carpet where we had to set up a barrier of towels. Spoke with the rude front desk women, who told me there is nothing she can do and said she had bigger problems. I asked for more towels since we used ours to clean up the mess and she replied saying we shouldn’t need that many and not to ask for more. Unprofessional and very rude I wouldn’t Recommend staying.

8

Fredrick

Jul 14, 2025

·

Stayed 5 nights

Had a great stay! LaConda and Melissa were amazing! There was a day when I didn’t get my room cleaned or straightened up, LaConda did everything to make sure it got cleaned.

10

Catherine

Dec 25, 2025

·

Stayed 2 nights

My family and I booked this hotel for my graduation at Purdue. We drove to Indiana from NYC and back. Ideally, we could’ve booked something closer to the school, but I wanted a comfortable stay for us. The hotel staff was extremely accommodating, very friendly and professional. I have

10

Esteban

Feb 4, 2025

·

Stayed 1 night

Excellent service

2

Shawn

Dec 7, 2023

·

Stayed 2 nights

The hotel gave me a room that had not been cleaned. It was filthy. I had to go back to the front desk and get a new room. The girl at the front desk went and told the manager and he couldn’t even be bothered to come out to apologize or say anything to me

8

Lauren

Nov 27, 2023

·

Stayed 2 nights

There were 5 of us (2 adults & 3 children) staying in a 2 queen suite for two nights. Check in was easy and pleasant. The room was spacious. Breakfast in the morning was your standard continental and was fine. We didn't find the beds very comfortable. We would stay again.

2

Chris

Dec 2, 2025

·

Stayed 1 night

Will NEVER book this hotel again, made 1 reservation that included 2 rooms, had to cancel due to snow storm the day prior, hotel will not refund half of my reservation, because they now claim it as two reservations because of two rooms, not one reservation

10

Richard

May 18, 2025

·

Stayed 5 nights

The staff was excellent, attentive, polite and cheerful.

10

Michael

Apr 10, 2025

·

Stayed 1 night

Great staff and the breakfast was great

10

brenda

Dec 15, 2025

·

Stayed 2 nights

Everything was good, only a few minor complaints. Staff at the front desk was very friendly. We did not eat the provided breakfast so I cannot comment on it. Trash can in the kitchen needs to be larger, and some of the pillows were like sleeping on pancakes. Those are my only complaints.

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Location

The location is convenient and felt safe, close to shopping and dining with some walkable options and easy highway access. One review found the access road confusing.

Related guest reviews

10

Shannon

Nov 17, 2024

·

Stayed 2 nights

Very convenient to everything we wanted to do, we love this area. Friendly staff and room was very spacious and clean!

10

Mustafa

Aug 6, 2025

·

Stayed 3 nights

Walking distance to where I needed. To be

8

Sally

Dec 1, 2024

·

Stayed 1 night

Ample parking, area convenient for all needs (shopping, food, etc.), easy access to get back on the highway, clean and updated rooms and common area spaces, quiet. Super love the small kitchen—there’s plates, glasses, sink to clean, even a dishwasher and large fridge with separate freezer, ample desk space and nice sized couch. The bed is nice and firm (not uncomfortably so, but good for my back as opposed to too soft). I recommend this hotel and would definitely stay here again.

8

Joel

Dec 9, 2025

·

Stayed 2 nights

Nice hotel. Good location. Good price.

10

Russell

Nov 29, 2023

·

Stayed 1 night

The road to get to the hotel is confusing and not really well marked. Breakfast was a complete let down. It was scrambled eggs, egg omlet, sausage, oatmeal that was way too much water. Fruit and yogart. The waffle mix was empty. There was bread. The room was huge and clean. You could not hear any outside road noise. I would stay there again.

10

don

Jul 20, 2025

·

Stayed 1 night

Safe safe area!!!!!!!!!!!!

10

Annette

Oct 12, 2025

·

Stayed 1 night

Easy parking, great breakfast, clean room with all the amenities advertised. Close to great restaurants and shopping!

8

Derrick

Sep 9, 2025

·

Stayed 3 nights

Convenient area.

10

Lylani

Nov 18, 2024

·

Stayed 2 nights

love this hotel, close enough to shopping, great outdoor space.

8

Sandra Elizabeth

Aug 8, 2025

·

Stayed 8 nights

Good location. Close to shopping and lots of dinning options.

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Dining

Breakfast is generally good and often praised, though a few guests found the options limited or repetitive. Overall impressions lean positive.

Related guest reviews

10

Tiarra

Sep 3, 2024

·

Stayed 1 night

Staff was very polite and helpful. Breakfast was decent. Location was great and the bed was very comfortable!

10

Michael

Apr 27, 2024

·

Stayed 6 nights

Friendly staff, clean rooms, breakfast is good but always the same line of food. We have stayed here for the last 3 weeks whilst our home is under repair and prefer to stay here over any other hotel. Jada at the desk is extremely friendly and brings a smile always! Coffee is always available which is a plus! Clean rooms with cooking amenities available so you don’t have to eat out. Highly recommended

10

Sarah

Nov 30, 2025

·

Stayed 2 nights

Clean room, helpful staff, great breakfast!

10

patrick

Nov 11, 2023

·

Stayed 1 night

Clean, well appointed rooms. Breakfast area is large and offered many options.

10

Francisco

Jun 20, 2024

·

Stayed 4 nights

Great service and breakfast

10

Russell

Nov 29, 2023

·

Stayed 1 night

The road to get to the hotel is confusing and not really well marked. Breakfast was a complete let down. It was scrambled eggs, egg omlet, sausage, oatmeal that was way too much water. Fruit and yogart. The waffle mix was empty. There was bread. The room was huge and clean. You could not hear any outside road noise. I would stay there again.

10

Annette

Oct 12, 2025

·

Stayed 1 night

Easy parking, great breakfast, clean room with all the amenities advertised. Close to great restaurants and shopping!

8

Gary

Nov 16, 2024

·

Stayed 1 night

The room was clean and comfortable and the breakfast was very good.

10

MICHAEL

Aug 26, 2024

·

Stayed 2 nights

Great place to stay. Love the full kitchen. Maybe the best complimentary breakfasts I've ever had at a hotel.

10

Michael

Apr 10, 2025

·

Stayed 1 night

Great staff and the breakfast was great

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Month	Average price
January	$136
February	$144
March	$159
April	$168
May	$196
June	$203
July	$206
August	$162
September	$159
October	$165
November	$138
December	$129

Su	Mo	Tu	We	Th	Fr	Sa
				1 $207	2 $210	3 $211
4 $167	5 $193	6 $203	7 $204	8 $181	9	10 $330
11 $171	12 $189	13 $194	14 $194	15 $169	16 $185	17 $217
18 $182	19 $186	20	21	22	23	24 $256
25 $171	26 $187	27 $175	28 $171	29 $160	30 $187	31 $193

Home2 Suites by Hilton Indianapolis Keystone Crossing

Prices for Home2 Suites by Hilton Indianapolis Keystone Crossing

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Studio Suite, 2 Queen Beds

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Guest reviews of Home2 Suites by Hilton Indianapolis Keystone Crossing

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Indianapolis Keystone Crossing

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $204	19 $203
20 $184	21 $196	22 $215	23 $218	24	25	26 $181
27 $170	28 $171	29 $230	30 $228