Name: EVEN Hotel Omaha Downtown - Old Market by IHG
Address: Even Omaha Downtown, Southeast Omaha, Omaha, Nebraska, United States of America, Omaha, Douglas County, US
Price range: US$84–US$229 per night
Rating: 8.33

What guests think

At EVEN Hotel Omaha Downtown - Old Market by IHG, travelers frequently praise the spacious rooms, comfortable beds, and fitness amenities, while feedback is mixed on service responsiveness, housekeeping consistency, and noise levels in and around the hotel.

Families like the lobby games and pool, and many guests highlight friendly, helpful staff. Recurring drawbacks are pay-to-park, breakfast not included with limited hours, and a shuttle that can be inconsistent. Reviews also note spotty Wi‑Fi and maintenance (broken blinds, doors, elevators), plus a few serious complaints about canceled bookings. Expect a modern, fitness‑centric stay with useful amenities if you can accept extra fees and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is excellent and often praised; indoor pool and lobby games add options, and there's an on-site bar. Parking is adjacent but paid via a third party, and a few reviews mention the pool being cold or murky and limited hours.

Related guest reviews

8

Christelle

2 Aug 2024

·

Stayed 2 nights

Clean and large rooms. Indoor pool was not very nice looking, and very limited hours for the in-hotel kitchen. Overall good stay but nothing special.

10

Tina

12 Dec 2022

·

Stayed 1 night

Stayed one night and loved the place. Amazing weight room. Nice indoor pool. On-site bar. Lots of cool little amenities like delicious coffee in the lobby and water dispensers on each floor.

4

Alejandro

30 Apr 2024

·

Stayed 1 night

The pool was nasty, murky nasty water. Seems like they haven't cleaned the pool in the las 6 months. My son really wanted to go to the pool but it was a total disappointment.

10

Jill

10 Aug 2024

·

Stayed 2 nights

This hotel was amazing. Very clean. Very large rooms. Comfortable beds. Updated showers. Great breakfast. Poor cook was all by himself cooking and doing everything. So it took a while to get food. Pool was nice. Plenty of towels. Check in was easy and fast. Close to zoo. Other notes: It is in downtown area. You have to pay to park. No ice machine except at drink fountain.

10

August

14 Dec 2024

·

Stayed 2 nights

Stayed for two nights, 10/10 would recommend to anyone! Plenty of parking, clean pool, delicious breakfast made to order. Not to mention one of the comfiest beds I've ever slept on.

8

Joel

7 Aug 2024

·

Stayed 1 night

Big pool, 24/7 fitness center. Room was huge! Gentleman at front desk was helpful and made sure I received extra pillows and blankets. Luggage cart was never available so I had to carry everything in from the parking lot. Hallways were kinda dingy, ice machine on my floor didn’t work. Overall, this was a nice stay and provided what I needed.

10

Victor

9 Jun 2024

·

Stayed 1 night

Very nice recently renovated hotel. Everything was great. A couple of things which wasn't exactly as we expected. The swimming pool wasn't warm and there was some strange noise in the morning around 7am as if some plastic bottle was bumping by something. Breakfast was good. Their gym is a paradise. They also do some workout classes like yoga and Pilates but not every day more like on a weekly basis.

10

Brandi

7 Nov 2024

·

Stayed 2 nights

This is my second time staying here for a business trip. The hotel is very clean, the beds are comfy, and the hotel gym is really nice too.

10

Brianna

18 Oct 2024

·

Stayed 2 nights

The staff were super friendly. My family loved the workout area and the pool

8

Cynthia

11 Apr 2025

·

Stayed 4 nights

Self parking is offered which is nice for a downtown pro

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Cleanliness

Many guests find rooms clean, but others report issues such as moldy or worn bathrooms, dirty carpets or walls, and occasionally murky pool water; overall cleanliness feels inconsistent.

Related guest reviews

10

Kassie

26 May 2025

·

Stayed 2 nights

Nice spacious rooms. Clean. Great amenities.

6

Melissa

27 Apr 2025

·

Stayed 1 night

The rooms were big and roomy, but not super clean. Love the workout equipment and videos in the rooms. Didn’t love paying for parking or that the elevators and ice/water machine were broken.

10

Karen

21 May 2024

·

Stayed 2 nights

The rooms were huge and clean. The staff was very friendly and helpful. We went to the zoo one day and perfect location to access zoo and Old Market area.

4

Dustin

9 Mar 2025

·

Stayed 1 night

The hotel was so run down and was not clean at all. There were stains all over and not in good condition. The elevator button was supported by a cardboard cut out. So bad. We left upon check in and spent the evening elsewhere.

2

stanley

25 Mar 2025

·

Stayed 1 night

Disappointing Stay – Poor Service and Uncomfortable Room Our experience at Even Hotel Omaha was far from what we expected. 1. Front Desk Service – We waited 10 minutes at the front desk before I decided to check behind the wall, only to find the receptionist on her phone. She claimed she didn’t hear us, but my wife, son, and I were talking the entire time—there’s no way she didn’t. 2. Room Amenities – The room was poorly stocked, with only two regular towels and no hand or head towels. Basic necessities were missing. 3. Cleanliness Issues – The shower area was moldy, including the faucet. This level of hygiene is unacceptable for any hotel. 4. Noise Levels – The room (#306) was extremely noisy. We could hear every single car passing on the street, making it difficult to sleep. Overall, this was a frustrating experience. For the price and supposed quality of this hotel, I expected much better. I wouldn’t recommend staying here unless these issues are addressed.

8

Leo

29 May 2025

·

Stayed 1 night

We booked room 302, which was very spacious and were impressed by the fitness area and equipment in the room. There were just a couple of cons: the pull shade on the large window was broken when we arrived and we were told that renovations are still on-going. The heating/cooling unit was noisy in the room. The shower floor was not clean. The upside was the VERY comfortable bed, the spacious room area with extra seating and computer work areas. I recommend getting the breakfast vouchers, as breakfast is made to order and delicious! The staff was very friendly and the location is walking distance to downtown and the Joslyn Art Museum. We would book this hotel again.

4

Alejandro

30 Apr 2024

·

Stayed 1 night

The pool was nasty, murky nasty water. Seems like they haven't cleaned the pool in the las 6 months. My son really wanted to go to the pool but it was a total disappointment.

6

Kristen

31 Jul 2024

·

Stayed 4 nights

Our check-in was simple and the associate at the counter was very nice. However, we had to pay extra to park at the hotel we already paid to stay at. This hotel charges $15 per 24 hours. I have NEVER stayed at a hotel that charged extra for parking. Also, our room had a damaged ceiling, that had been recently fixed with a large patch of new sheet rock, but the repair wasn't finished. The paint was peeling and the repaired area was not sealed. Our bathroom door handle was broken and the door would not shut all the way. The door also came off the track every time we opened or closed it. Our bathroom sink had mildew around the drain and both water fountains in the gym were absolutely disgusting. There were no sanitary wipes or spray to wipe down the gym equipment. Breakfast was not included in our stay. They did provide snacks, meals to order and drinks, but the prices were outrageous. I would think that that with the cost of food and parking, they could at least have a clean facility and provide rooms that are not under repair. I would not recommend staying at this hotel and I most certainly will not be staying here the next time I visit.

2

Shawna

17 Sept 2024

·

Stayed 2 nights

It was so dirty I felt dirty. I felt afraid to go out. They had excuses for everything. They said they shampooed the carpet once a week. By the looks I would say that’s untrue. The walls were dirty. I was told they were going to paint in three weeks. Of course I was not going to be there. They did offer me a couple of rooms that looked a little cleaner but I didn’t take them because the rest of the hotel was filthy. They gave me a few tickets to eat breakfast and I threw them away. If the place was that dirty I can only imagine what the kitchen looked like. I would advise pay a few dollars more and stay at a different hotel. The shuttle was also dirty. I will give the staff kudos as they were all very nice.

10

Hannah

6 Oct 2024

·

Stayed 1 night

The rooms are spacious and very clean. We felt very comfortable here.

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Rooms

Rooms are very large with comfortable beds and fitness gear, and many appreciate the modern design. Downsides include street and hallway noise, broken or hard-to-operate blinds or doors, occasional Wi‑Fi issues, and limited in-room amenities like no microwave or coffee maker in some rooms.

Related guest reviews

10

krista

26 May 2025

·

Stayed 2 nights

We had a great stay. Loved the king sized beds and the exercise equipment in the room.

10

Kandace

29 Apr 2025

·

Stayed 1 night

This was my first time staying here, and I would definitely do it again!!! Room was ginormous and staff was super friendly and helpful. Highly recommend!

10

Megan

26 Apr 2024

·

Stayed 1 night

Comfortable bed and spacious room

6

Steven

16 Aug 2024

·

Stayed 1 night

The building is an echo chamber. When my neighbor was up and about at 3am it sounded like they were in the room with me. The concept and interior is nice but the acoustics are nightmarish.

8

Joon

16 Sept 2024

·

Stayed 5 nights

Price compare with location, service level in the hotel staff member, it was good. Except there were no refrigerator inside of guest room. All the best

6

debbie

31 May 2025

·

Stayed 2 nights

The room was large and very clean. Wi-Fi was terrible! Unable to connect to Wi-Fi in room; had to do work from the lobby.

6

Traci

5 May 2025

·

Stayed 1 night

The staff were excellent. Very welcoming. I had to take off points for no coffee machine in room. No hair dryer. Unable to open the blinds. Strange hotel!

6

Lesley

24 Apr 2025

·

Stayed 2 nights

Overall we had a decent stay. We did have some issues with our room. The blinds were broken, the TV didn’t work and the WIFI had a very poor signal causing it to go out every few minutes. Not sure we would stay here again.

8

Karen

18 Nov 2024

·

Stayed 1 night

Had an exercise bike and ball in the room. Comfy beds. Nice staff. Clean.

10

Deana

4 Aug 2023

·

Stayed 2 nights

Room was nice and big. The only negative was all the street noise.

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Service

Staff are often friendly and helpful with some standout service. However, several reviews cite rude or unresponsive front desk interactions, unreliable airport or local shuttle scheduling, and a few serious cases of reservations canceled without notice.

Related guest reviews

10

Kathryn

12 Jul 2024

·

Stayed 2 nights

The staff were very helpful and extremely nice

6

Mark

23 Apr 2025

·

Stayed 1 night

Waited over an hour for advertised free airport shuttle. Was informed that airline crew gets first dibs on a ride so had to wait. They got preferential treatment. Was told I need to schedule my ride to airport between airline crew getting their ride first. I have a flight as well. My flight is just as important. Why advertise free shuttle when it takes an hour to get a ride. Not going to miss my flight if I cant count on the free airport shuttle advertised. I ordered Lyft and now have an extra unexpected expense. I wont be back or ever recommend Even Hotels. They cant deliver what I paid for. Shame on them!

6

Tamara

26 May 2025

·

Stayed 4 nights

Checking in the front desk lady wasn’t the nicest. The bartender was absolutely amazing. When we checked out on 5/26/25 the PMC parking app changed us for 7 days instead of 4. Will be calling them.The room was amazing.

2

Amber

16 Jun 2025

·

Stayed 1 night

Hotel canceled our reservation without informing us.

10

Arlene

20 Aug 2024

·

Stayed 6 nights

The staff was exceptional. The service was great. Jared, the van driver was so knowledgeable and pleasant. I missed breakfast one morning and the chef made me breakfast even though they were closed. The food was delicious. The front desk staff was very accommodating and there was always someone there to answer questions and help with directions. My room was clean and fresh every day. I would highly recommend this hotel to anyone.

6

Nathaniel

28 Apr 2025

·

Stayed 2 nights

I called to schedule a shuttle ride from the airport to hotel the day before. When I arrived at airport I waited for 30 minutes and no shuttle. I called hotel and they said they didnt have me down for shuttle ( well I definetely didnt make up calling and scheduling) also I had to ask multiple times to get shuttle back to airport. All that being said, the staff were so friendly and the drivers were all amazing. Its not a far walk to downtown Omaha. For the price it worked.

10

Abby

9 Apr 2025

·

Stayed 1 night

Staff was really nice, had a room for us that was available for early check-in! Will definitely stay again if we are in the area.

2

jue

6 May 2025

·

Stayed 2 nights

I called one day before check-in and was told that my reservation had been canceled. I reserved the hotel almost a year ago and was canceled without any notification. I spent hours trying to find a nearby hotel, but the rooms were all booked. I had to book a hotel near the airport instead of the downtown area while paying a 3X higher price. I will never book through Orbiz and this hotel again.

10

linda

31 Jul 2024

·

Stayed 2 nights

The Hotel, staff, breakfast & dinner service was awesome! Liked the shuttle service to the Old Market & return service.. The airport shuttle was also great! It was well maintained & clean! Will recommend to family & friends!

2

chris

9 May 2025

·

Stayed 2 nights

This was the worst experience ever! I’ve been traveling for 35 years and never experienced such unprofessional behavior in my life. I booked a room 4 months in advance because of Warren Buffett event. I arrived and they said their computer system was hacked so they lost my room. Never told me until I flew into town from Italy! I was stuck with no place to go because the entire city sold out for the event. On top of that I was adamant they find me a place and the lady at front desk said no & im calling police on you if you don’t leave the property. She yelled at me to get out and started to call police for their mistake!! Nightmare experience

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Location

Downtown setting gives reasonable access to the Old Market and attractions, and some find it walkable. Others say it feels a bit far and note street noise and a somewhat sketchy feel nearby.

Related guest reviews

10

Peter

13 Apr 2025

·

Stayed 1 night

Hotel is in a great location, within walking distance to old market district and downtown

8

Susan

21 Jul 2025

·

Stayed 2 nights

We rented four rooms for our family reunion. Overall we enjoyed our stay, especially the size of the rooms. The exercise amenities made us laugh a bit. They have a nice gym and a pool (no jacuzzi) Our bathroom barn door was broken and they fixed it immediately upon being told... even reached out to me with a text to offer any help while we were there. Their kitchen was out of order, but they stepped up and offered complimentary breakfast pizza that was DELICIOUS! We really appreciated it with the large group we had. We stayed in four of their five bunk rooms. The beds were comfy and things were clean. Parking was very easy (done on a cell phone $15/day), open air, and right next to the hotel. The area of town seemed a little sketchy, but we didn't see the homeless or anything.

4

Shelley

5 Jun 2024

·

Stayed 3 nights

This property is marketed as being an old market area, but it is not. It’s a little off the beaten path upon check-in. We were told that walking the streets at night wasn’t exactly safe. The beds were comfortable, but this hotel ultimately does not live up to the description at least for more experience. With our daughter going to Creighton, we were hoping this would be a good find, but ultimately, we will need a look at other properties when we visit

10

Jorge Gutierrez

22 Jul 2024

·

Stayed 3 nights

The hotel has an incredible lobby space with games, food and drink that was ideal for our family reunion. The staff was friendly and attentive and we felt very comfortable during our stay. It's definitely a bit far from downtown so you will need to use a car or a ridesharing app to get around.

10

Erik

15 Jul 2024

·

Stayed 1 night

Near a lot of things

10

DAN

23 Jan 2025

·

Stayed 1 night

Great hotel to stay in Omaha near the Old Market and multiple theaters and event centers.

8

Mike

28 Apr 2025

·

Stayed 1 night

Room was very nice and clean. Convenient location to Old Market and enjoyed walking to some destinations. Most of the staff were helpful and polite. Food was generally good. One thing that was missed was a small microwave in the room, though not essential. Overall a good stay.

10

Michael

9 Jul 2024

·

Stayed 1 night

Great location

10

Peter

1 Aug 2024

·

Stayed 1 night

Quiet hotel, very clean and within walking distance to the old market.

8

Jason

21 Nov 2024

·

Stayed 3 nights

Functional and clean hotel without any flair. Paid parking is available right next to the hotel which is very convenient, but it's a walk of around 6-8 blocks to get to a point in downtown Omaha with restaurants. I was woken up a couple of times by train horns, even though the train line is a fair way away from the hotel. This is not the fault of the hotel, but is something to be aware of. There was also a strange set of exercise equipment in my room - foam rollers, yoga mat, that sort of thing. It's not for me, but perhaps someone else will find it useful.

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Dining

On-site dining is mixed: tasty made-to-order breakfast and friendly bar staff for some, but no free breakfast, limited hours or selection, higher prices, and occasional closures or slow service are common complaints.

Related guest reviews

8

Ron

1 Jul 2023

·

Stayed 1 night

Overall nice. Having to pay 3rd party, separately for the parking is not great. The breakfast arrangement is ridiculous. Incredibly slow. Quality not good. A simple continental breakfast would be much easier and better for travelers.

8

Susan

21 Jul 2025

·

Stayed 2 nights

We rented four rooms for our family reunion. Overall we enjoyed our stay, especially the size of the rooms. The exercise amenities made us laugh a bit. They have a nice gym and a pool (no jacuzzi) Our bathroom barn door was broken and they fixed it immediately upon being told... even reached out to me with a text to offer any help while we were there. Their kitchen was out of order, but they stepped up and offered complimentary breakfast pizza that was DELICIOUS! We really appreciated it with the large group we had. We stayed in four of their five bunk rooms. The beds were comfy and things were clean. Parking was very easy (done on a cell phone $15/day), open air, and right next to the hotel. The area of town seemed a little sketchy, but we didn't see the homeless or anything.

8

Joy

26 Oct 2024

·

Stayed 1 night

Considering the limited Kitchen and bar they turned out good food and made it to order as much as possible. Sliding barn door in room had two sticking points and had to be pulled very hard- jerked past the sticking points- causing me to catch my finger in the door. No way to get the blinds open and turning on lamps was confusing but front desk explained the routine.

10

Katherine

9 May 2025

·

Stayed 1 night

Very nice staff. The food was surprisingly good! The room was big and the bed super comfortable. The wifi was a right pain but that’s an IHG issue, not the hotel’s fault. It’s like that in other IHG properties. Only negative comment is the accent wall in the room was absolutely filthy. It’s so obvious I’m not sure how cleaning staff missed it. Overall, I had a very pleasant stay and I would stay there again. Kudos to the kitchen staff, bartender, and gentleman who checked me in. This is a good deal for the price even if there is a parking fee and breakfast is not included.

4

Jason

5 Sept 2023

·

Stayed 1 night

I'll be very honest, this hotel is not worth the price. The stairways are dirty, the pool was ice cold and the price tag on parking and food was outrageous. Parking was $15, but free on the street since they were kinda close to downtown. What was worse was breakfast and other snacks. $8 for a Lean Cuisine or a Hot Pocket!! The breakfast was nearly $20 with coffee and i was told very aggressively, I couldn't refill my coffee. Wow. I've stayed in a lot of places and 3 this past weekend and I would NEVER stay here again. Buyer beware. There are better choices in the Omaha area. And it's Omaha, not Chicago.

8

Russ

30 Mar 2025

·

Stayed 5 nights

Best mac and cheese, we went 5 other locations in our week there. The bar and restaurant staff were awesome, made my wife feel welcome.

8

R M

30 Jun 2023

·

Stayed 1 night

I thought breakfast was in my purchase but no voucher provided. I thought I would try a Hilton brand as I usually stay at Hyatt Place(next 4 nights were at HP). People were nice, rooms were roomy & clean but AC noisy & hotel is a great location. By the time I pay for parking(&15) & $40 (oatmeal $12)for breakfast that I thought was included….value wasn’t there for me.

10

August

14 Dec 2024

·

Stayed 2 nights

Stayed for two nights, 10/10 would recommend to anyone! Plenty of parking, clean pool, delicious breakfast made to order. Not to mention one of the comfiest beds I've ever slept on.

10

aaron

15 Sept 2024

·

Stayed 2 nights

The breakfast and the check- in and check-out was a nice experience.

10

linda

31 Jul 2024

·

Stayed 2 nights

The Hotel, staff, breakfast & dinner service was awesome! Liked the shuttle service to the Old Market & return service.. The airport shuttle was also great! It was well maintained & clean! Will recommend to family & friends!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $141	18 $102	19 $88
20 $84	21 $106	22 $87	23 $126	24 $84	25 $109	26 $109
27 $90	28 $91	29 $91	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2	3
4 $89	5 $91	6 $91	7 $91	8 $91	9 $229	10 $128
11 $91	12 $89	13 $89	14 $91	15 $91	16 $176	17 $173
18 $89	19 $89	20 $89	21 $89	22 $91	23 $168	24 $164
25 $89	26 $89	27 $89	28 $89	29 $89	30 $102	31 $103

EVEN Hotel Omaha Downtown - Old Market by IHG

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, Multiple Beds, Accessible (Communications)

Suite, 1 King Bed (Additional Living Area)

Premium Room, Multiple Beds, Accessible (Communications, High Floor)

Standard Room, 1 King Bed (Bath Shower Combination)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room

Premium Room

Standard Room, Multiple Beds

Premium Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds, Accessible (Mobility, Roll-In Shower)

Suite, 1 Bedroom

Suite, Multiple Beds (Additional Living Area)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium Room, Multiple Beds, Accessible (Mobility, Roll-In Shower, High Floor)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Guest reviews of EVEN Hotel Omaha Downtown - Old Market by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about EVEN Hotel Omaha Downtown - Old Market by IHG

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