Homewood Suites by Hilton San Diego Mission Valley/Zoo

The staff was very inviting: breakfast was a limited menu but everything tasted good and was hot and fresh: the rooms were clean and comfortable. We were a large family with 3 rooms and all the rooms were consistent. Parking is always limited in California but we didn’t have any issues finding spots. Overall a very good experience, definitely will stay there again.

I’d definitely come back to this place! The room was super clean and a bonus—having a fridge with a real freezer. The couch also had a fold-out bed which was really handy for extra space. The free breakfast was actually fresh and had tons of options to pick from. Definitely a solid stay!

The hotel is nice, however the shower in our room had wads of hair on the wall and pubic hair on the floor. I had to clean the bottom of the shower myself so I can quickly bathe my toddlers after a long day at sea world. I spoke to the front desk as we were checking out and they did not provide any assistance, discount, or refund. It made me question the cleanliness of the rest of the room and I will most likely not be staying at this hotel again as I do not expect to have to clean the room myself when I check in. We had already dragged all our stuff inside the room, unpacked and had two screaming toddlers by the time I noticed the shower which is why I decided to just clean it myself instead of asking for a room change and having to move everything again. However any assistance would have been better than just saying “oh im sorry about that”. I have a photo as well of the hair on the wall. On a better note the location is convenient with easy access to freeways and shops.

good place to stay , pool was a little dirty, water wasn't that warm but the stay was excellent

Well I would love to give a better review but we booked and paid for a ADA room because my husband is an amputee and is not yet able to use a prosthetic. They did not have an ADA room nor did their sister hotel. This meant my husband was unable to shower. There was no compensation and we had no option to cancel and go elsewhere. The parking situation for handicapped vehicles was also very little. The only space we could find was at the back door which you could only use once you had a key so multiple parking moves. There was a nice breakfast bar and coffee and tea available 24 hours. Afternoon staff on checkin was nice and tried to help. I had to talk to the morning desk person and she was incredibly rude! Definitely didn’t feel like Hilton service.