Best Western De Papilio

Name: Best Western De Papilio
Address: Jalan Ahmad Yani 176-178, Surabaya, Indonesia, Surabaya, East Java, Indonesia
Rating: 8.45

"Loved the breakfast"

"Speedy internet connection"

"Immaculate rooms"

"Well-sized rooms"

"Accommodating staff"

"Stunning views"

Amenities

Parking
Restaurant
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning

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Property description

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and free babysitting. Guests can catch a ride to nearby destina...

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Guest reviews

8.4

Very good

Based on 2,532 verified reviews

Facilities

7.6

Cleanliness

8.5

Rooms

8.1

Service

8.3

Location

7.9

Dining

Who stays here?

Business

40%

Couple

11%

Family

28%

Group

11%

Solo

Matt

Jul 11, 2025

Stayed 18 nights

The staff was extremely accommodating and made my stay a pleasure. Indi in customer relations went above and beyond to make sure I had an enjoyable stay.

Gianfranco

Aug 30, 2025

Stayed 1 night

Personale molto gentile e disponibile.

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Jalan Ahmad Yani 176-178, Surabaya, Indonesia

Location

With a stay at Best Western De Papilio, you'll be centrally located in Surabaya, within a 10-minute drive of Tunjungan Plaza and Royal Plaza Surabaya. This hotel is 1.3 mi (2.1 km) from Petra Christian University and 1.7 mi (2.7 km) from Universitas Islam Negeri Sunan Ampel Surabaya.

Universitas Islam Negeri Sunan Ampel Surabaya(0.6 miles)

City of Tomorrow(0.9 miles)

Pelita Harapan University Surabaya(1 miles)

Petra Christian University(1 miles)

Royal Plaza Surabaya(1.6 miles)

Al Akbar Mosque(1.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is complimentary for guests. Valet parking is also offered.

A continental breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee. The approximate cost is IDR 176471 for adults and IDR 88236 for children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

Airport shuttle services are available for a surcharge. Guests can arrange the transfer by contacting the property directly.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Elevators are available for easy access to different floors.

The hotel is centrally located in Surabaya, within a 10-minute drive of Tunjungan Plaza and Royal Plaza Surabaya. It is approximately 1.3 miles from Petra Christian University and 1.7 miles from Universitas Islam Negeri Sunan Ampel Surabaya.

Yes, the hotel features an outdoor swimming pool. The operational hours are not specified, but it is available for guests to enjoy.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

The property offers rollaway beds for a fee of IDR 411765 per night. Advance request or confirmation is required for availability.

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