Name: Homewood Suites by Hilton Munster
Address: 9120 Calumet Ave, Munster, Indiana, United States of America, Munster, Indiana, US
Price range: US$251–US$418 per night
Rating: 9.03

What guests think

Many reviewers found Homewood Suites by Hilton Munster clean, peaceful, and convenient, with spacious suites including kitchens, helpful staff, and a comfortable base near shopping and area attractions for families and business travelers.

Several reviews note inconsistent housekeeping and supply shortages (towels or linens), with occasional slow or unresponsive follow-up. Maintenance and wear appear in multiple reports, including stained or torn furnishings, pet odors, leaks, dark bathrooms, and intermittent hot water, as well as noise from parties or nearby guests. Breakfast is widely available but varies in quality and replenishment, and while the pool and hot tub attract families, they sometimes suffer from dirty or cloudy water, overcrowding, or temporary closures. Overall, expect a practical suite-style stay with good space but uneven consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Families like the indoor pool and hot tub, but several reviews cite cloudy or dirty water, overcrowding or parties, humidity, and occasional closures or repairs. Parking is plentiful, the Wednesday evening social is appreciated, and some note dirty elevators.

Related guest reviews

4

Erica

21 Feb 2025

·

Stayed 1 night

The only thing my daughter asked for her birthday was to go to a hotel so she could swim. When I arrived, I had to sign a paper agreeing to no pool parties, and facilities were only for guests. When we got to the pool, it was obvious someone was having a party. Staff came in and saw the state of the pool area, but nothing was done. We ended up just sitting in the room half the night because it was so unsafe(30 peoplein the pool). Finally, around 8:30 at night, they sent security to break up the party. I know because I was going down to check if the party had cleared out and was down to see parents dragging their children in wet bathing suits out the back door of the hotel in 10° weather and bottlesof wine left behind on tables. We finally got to use the pool for about two hours before it closed, then got up early to use it again before checkout to find the pool had been closed for cleaning.

4

Angelica

20 Dec 2024

·

Stayed 3 nights

I gave this hotel 2 stars because it had a nice breakfast and Wednesday night social. Everything else was terrible. Upon check in to our room there was food stained on chairs, stained couch, rip in the ottoman, finally found the dishes (that were dirty) in the dishwasher, a half roll of toilet paper for 5 people. Found out when we went to bed there was no extra bedding for the pull out couch. Called during the evening no one answered. Asked the room to be cleaned never cleaned. Had to ask for towels. Woke up at 5am with the toilet flowing over all over the floor. Had to request a bag (we had to put the toilet filled towels in the bag ourselves) for the towels and new towels. Was told they only had pool towels. No soap to wash your hands in the bathroom. No usual toiletries ie; hand soap, makeup remover pad. Garbage was never taken out. Guests from other rooms just left their garbage out by the one elevator since no one picked up garbage in any rooms. Asked to speak to a manager only to be told the manager was on vacation. Was not worth the money. Do not stay here.

10

Delisa

1 Dec 2024

·

Stayed 1 night

Everything was nice the hot tub is the only thing it need to be cleaned it was dirty all n the water

10

Rita

12 Feb 2025

·

Stayed 2 nights

We try to stay here with our two grandchildren whenever we spend the weekend with them. The king studio room is very comfortable with a large refrigerator, sink, and dishwasher. The complementary breakfast is kept well stocked. The indoor pool is fun for the kids, though they were disappointed that the "bubbles" in the hot tub weren't working part of the time. The maintenance man fixed it to work for a while. Staff very accommodating.

10

Felisa

1 Jul 2025

·

Stayed 4 nights

I absolutely hit the jackpot with this hotel. The hotel offered several amenities. Very clean with friendly staff. The kids loved the breakfast buffet as well as the pool. The only complaint we had was the pool area is very hot & humid due to it being heated, not enough ventilation. We didn’t have any but pets stay for free...also a plus. They also have a outdoor lounge area where you can grill as well.

8

Steve

3 Oct 2025

·

Stayed 21 nights

Room was nice enjoyed the Wednesday. Meet and greet.

8

ntherealworld

8 Jun 2025

·

Stayed 6 nights

During my stay, there was only one thing I would criticize and that is the pool. The water was cloudy, I didn't get in but my kids did. One ended up with a bleeding ear infection and the other with a very sore throat and high fever. Unexpected Dr's visits aren't fun.

10

Suzanne

1 Mar 2025

·

Stayed 1 night

Great place! Friendly and helpful check in staff, excellent room, comfy bed, quiet, very good breakfast, plenty of parking. Will stay here again if I'm back in the area.

6

Arlene

1 Jan 2024

·

Stayed 1 night

Elevator reeked like piss and there was dried throw up in the elevators floor and wall…even though it was a holiday weekend they stopped breakfast at 8:30

2

LINDA

21 Jan 2024

·

Stayed 1 night

The poor area was dirty to the point where they had to drain the pool while we were there.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the property clean, but several report stained carpets or furniture, pet odors, dusty or dirty hallways and elevators, and occasional trash. Housekeeping is inconsistent, with missed cleanings and delays for towels or linens.

Related guest reviews

4

Joanne

6 Apr 2023

·

Stayed 1 night

The property is fine but the room I stayed in was very dirty. The nightstands and other furniture were very dusty and the dining chairs have stains and food crumbs. The pillow had a piece of hair. I do not typically leave reviews this would actually be my first time but given the fact that I paid about $250 for a night stay I think it's necessary so the facility can do better.

2

Diego

9 Oct 2023

·

Stayed 2 nights

Very dirty. Carpet noticeably dirty with lots of stains and different type of crusty food, some may even have been old puke. Everything was very dusty. Kitchen and dinning area overall dirty and hard floor was sticky when we walked in. This property gives Hilton a bad name.

2

Dawn

4 Dec 2024

·

I’m not sure why people are giving this property a 10/10 because the hallway floors were dirty and my room was gross enough that if I wasn’t exhausted I would’ve cancelled my reservation even if I lost money. The only good thing I can report is there were no bedbugs. But the furniture was stained and old..like all of it. The bedding was this old sheet thin material that I’ve never seen and I had to put my clothes over me to keep warm. Things were falling a part and I didn’t even want to leave my dirty clothes on the ground because the floors were stained and just discusting. I won’t stay in anything less then 4/5 stars or 9/10 stars depending on the app..so I don’t have to deal with this kind of experience and this place has great reviews which I COMPLETELY don’t get.

6

Dee

29 Sept 2025

·

Stayed 8 nights

Carpet torn in parts of floor suggesting that the room may have allowed a pet. Inwhich, I would’ve preferred not having a room that had a pet in prior. You could smell the animals in hallways as you walk to your room. Bed was not comfortable and squeaked when sat on. Chairs were stained at dining table, requiring a towel to sit because I was uncertain of the causes of the stains in the chair. Bathroom sink had cracks and water drained slowly- baseboards were dusty and impacts those of us with allergies.

2

Emeka

3 Sept 2024

·

Stayed 4 nights

The hotel was very dirty and stinky. Inside the rooms, hallways were terribly smiley with trash cans on the hallways too. Definitely would not recommend. Does need a lot of work to be done on it!!

10

Dominique

4 Jul 2024

·

Stayed 1 night

Everything was excellent super clean

4

tawana

20 Jul 2025

·

Stayed 1 night

Smelled like dog urine… so much so I got nauseated. We only stayed for One night but if we had to stay longer I would have went elsewhere.

2

Mary

10 May 2025

·

Stayed 1 night

Disappointed, stains on furniture, dirty walls, door to room didn’t shut flush so you could see into the hallway, old Tv. Staff said they would come check the door but never did. Would not stay here again.

10

Shannon

24 Mar 2024

·

Stayed 1 night

Very clean stocked and ready room. The staff was great. Perfect for a weekend getaway.

4

Richard

19 Aug 2025

·

Stayed 3 nights

The room was dingy with frayed rugs, The elevator was filthy and not cleaned. Our room was not cleaned and towels were not changed daily unless you ask. This wasn’t explained before we checked in and when I came back in the evening to find that they didn’t clean I asked why this was and was told by the front desk person that they have a lot of rooms and can’t get to all of them. I am certainly disappointed in this location.

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Rooms

Suites are spacious with full kitchens and convenient layouts, suiting families and longer stays. Comfort and condition vary: some report uncomfortable or bowed beds and dated, worn furnishings, plus maintenance issues like leaks, dark bathrooms, or intermittent hot water.

Related guest reviews

8

Darlene

28 May 2024

·

Stayed 3 nights

The setup of the suites are nice. Bed was comfy. I had to ask for a saucepan because there wasn't one provided despite the full kitchen, but overall I love everything else about this place ❤️

10

Daniel

17 Mar 2025

·

Stayed 2 nights

It was spacious and was surprised that we had a cook top and full fridge. Only thing didn’t have was an ice bucket but made do with a pitcher that was in the cabinet. The wife only disappointment was due not change the sheets every day.

10

Rita

12 Feb 2025

·

Stayed 2 nights

We try to stay here with our two grandchildren whenever we spend the weekend with them. The king studio room is very comfortable with a large refrigerator, sink, and dishwasher. The complementary breakfast is kept well stocked. The indoor pool is fun for the kids, though they were disappointed that the "bubbles" in the hot tub weren't working part of the time. The maintenance man fixed it to work for a while. Staff very accommodating.

8

Nora

15 Aug 2025

·

Stayed 3 nights

The hotel was in a nice, quiet area, our only complaint was the nonworking garbage disposal that had a slight smell which we covered by using the sink stopper.

8

Danielle

20 May 2025

·

Stayed 2 nights

The bathroom was very dark and 2 waffle makers are needed to the morning crowd. Also a big sign to direct people to the hotel from the street would be necessary.

6

Milan

15 May 2023

·

Stayed 1 night

We had no hot water day of check in and check out. Cold showers were not appealing. Also had a compliant against us from a drunk person below us per security. Wife and I were getting ready for bed and showering around 10:30. Person below was banging on the ceiling.

8

Amber R

9 Jul 2023

·

Stayed 1 night

The bed closest to the bathroom in room 216 was bowed down in the middle a little. We are in our 40's but we both woke up very sore feeling.

6

Pamela

9 Jan 2026

·

Stayed 4 nights

Worst sleep ever. Uncomfortable beds, no pillows top or support could feel the coils. Flat pillows. Woke up in pain every morning. Other than that, things that stood out: -room has separate living space and kitchen. -Hotel in general seemed clean. -there’s breakfast available -housekeeping is every other day -there’s a swimming pool -5-6 handicap parking spots -quiet, we did not hear noise from the hallway or other rooms

8

Michelle

20 Sept 2025

·

Stayed 7 nights

Service was great from everyone! The hot breakfast every morning was very delicious and was a great perk. Bed and couch were mid-comfort and after sleeping on the bed for a week our backs definitely felt it. Carpets in the hallways and stairs could definitely use some thorough cleaning. Room had a stove but no pans to cook with.

6

Hattie

28 Jul 2025

·

Stayed 1 night

There was trash piled up in the dumpster and all over the ground around and behind the dumpster next to the entrance we used which was closest to our room. The room I reserved was nice enough but the wall air conditioning unit was leaking water onto the carpet and the floor was wet all the way to the end of the bed, at least 5 feet away.

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Service

Guests frequently praise friendly, accommodating staff and smooth check-ins. Several reviews report understaffing and slow or unresponsive service for towels or linens, and occasional rudeness at night.

Related guest reviews

10

Charles

7 Dec 2025

·

Stayed 4 nights

The staff is awesome!! Tree especially is looking for ways to make your stay more enjoyable.

4

Esther

14 Jun 2025

·

Stayed 7 nights

Housekeeping was SUPPOSED to come every OTHER day. I asked for cleaning items to clean my own room and bathroom. I was there a week without lights for vanity. They apologized.

10

Javon

12 Feb 2024

·

Stayed 1 night

We asked for towels several times and never received them

6

Ann

8 Apr 2024

·

Stayed 2 nights

Property is seemingly understaffed . called several times for towels and toilet paper.

10

Jewon

22 Nov 2025

·

Stayed 3 nights

Excellent customer service and room condition

4

Tonya

12 Jun 2024

·

Stayed 1 night

The room was great but took 5 hours to receive our beds sheets and pillows for our sofa bed. Called 2 times stated on the way, went to front desk was told on the way. Did not receive until midnight after going back to front desk.

10

Lisa

12 May 2025

·

Stayed 7 nights

Very helpful friendly staff!!! Room was clean.

4

Dustin

16 Mar 2024

·

Stayed 1 night

This was the worst experience I’ve had at a Hilton property. Our room didn’t have any paper or plastic cups for water or coffee. The “stocked kitchen” had 1 coffee mug, 3 spoons, 3 knives, 3 bowls, a spatula and a few pots/pans. We booked our room for 2 adults, 2 kids (age 7 & 9) and got a 1 bedroom suite with a king bed and sofa bed. The sofa bed had no linens. I called to the front desk to ask for a set and was told they didn’t have any blankets. That didn’t make sense, it’s a hotel and they didn’t have linens for the sofa bed? Apparently we were expected to sleep 4 in the bed… laziness is what it sounds like to me. The pool was fine other than they had no pool towels. Breakfast was gross. The sausage links were dry and shriveled. The hash browns looked steamed. Just gross. The room was clean and the bed would have been comfortable if we didn’t have 4 people in it sharing one blanket. We would have stayed elsewhere had we known the level of service we would have experienced there.

10

Steve

21 Aug 2023

·

Stayed 3 nights

The Employees were VERY nice and helpful..!! Was quiet as it wasn't right on a thru street. Was the nicest place I'd ever been in. My room was HUGE..

10

Santos

1 Sept 2025

·

Stayed 2 nights

My experience was very enjoyable. From the minute I walked in was greeted with a warm welcome. Front desk was punctual with checking me in getting me to my room. Once I got to my room, I was impressed with the cleanness of the room. Most impressive was the comfort of the bed. I definitely will be staying here again.

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Location

Guests highlight a quiet, safe setting with easy access to shopping, dining, major roads, and nearby venues in the south Chicago suburbs.

Related guest reviews

10

Dora

2 Sept 2023

·

Stayed 1 night

Clean, quiet and felt safe.

8

Jeannette

10 Aug 2025

·

Stayed 2 nights

Close to shopping!

10

Kimberly

21 Jul 2024

·

Stayed 1 night

It was close to the basketball complex. My stay was short but very comfortable and clean.

10

Catherine

26 May 2024

·

Stayed 1 night

Clean, comfortable and great location

8

Nora

15 Aug 2025

·

Stayed 3 nights

The hotel was in a nice, quiet area, our only complaint was the nonworking garbage disposal that had a slight smell which we covered by using the sink stopper.

10

Roberto

27 Dec 2024

·

Stayed 3 nights

Pricing of units is good, location to commerce is amazing, amenities are very good.

10

Shay

2 Oct 2023

·

My spouse and I traveled to visit family and decided to room here. No complaints at all. The staff was friendly and accommodating. The area is safe and clean. The rooms were spacious, clean and comfortable. Breakfast selections were convenient and appreciated. Minutes away from the south suburbs of Illinois and a short drive to the city. Right by the expressway. I’d recommend this location for those seeking a clean, safe, comfortable place to stay.

10

Katherine

19 Dec 2023

·

Stayed 2 nights

This was close to family we were visiting and close to shopping and food.

10

Michael

28 May 2024

·

Stayed 2 nights

Great place to stay. Very clean and modern decor. Free parking and breakfast. I give it a 10. I travel to calumet city to visit my mom. And it’s just 10 min from her. Love the place will be back again.

10

Oscar

13 Jul 2024

·

Stayed 1 night

Very nice place to be. Would come back for sure. Strongly recommend for professionals who would like to stay in a safe area and away from the crime spots.

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Dining

The complimentary hot breakfast is a common plus, though quality and temperature vary, with reports of watery oatmeal, undercooked or greasy items, lukewarm coffee, and slow replenishment. Some guests enjoyed the Wednesday evening social.

Related guest reviews

8

Lnda

3 Jun 2024

·

Stayed 1 night

Every person was friendly and helpful. The room was clean and comfortable. The only issue we had was the breakfast service. Long wait for eggs and potatoes and we they came they were cold.

10

Rita

17 Apr 2024

·

Stayed 1 night

This was our second time staying at this facility. Our king studio room had a sink and full-size refrigerator, which was very convenient since I brought dinner to heat in the microwave. The indoor pool and hot tub were also great fun for my grandchildren, and the provided breakfast was excellent.

8

Wanda

31 Aug 2025

·

Stayed 1 night

Hotel stay was good but breakfast left a lot to be desired. Oatmeal was extremely watery. There was not enough pastries and food was room temp. I selected Homewood because of my previous stays.

10

Eileen

14 Jul 2025

·

Stayed 2 nights

Very hospitable. Very clean. Great breakfast.

4

Vanessa

14 Apr 2024

·

Stayed 1 night

We were there to swim and ended up not being able to enjoy our time due to disruptive guests. There were several unsupervised children in pool causing chaos. Trying to fight with my daughter and nieces. Spraying water all over causing the floor to be extremely slippery. Also breakfast was not tasty. The eggs were extremely garlicky and over seasoned and the meat and hasbrowns were undercooked.

10

Darice

6 Nov 2024

·

Stayed 2 nights

Good breakfast selection. Nice decor and rooms. Well lit parking lot. Nice staff. Good amenities.

8

Veda

9 Feb 2025

·

Stayed 2 nights

The breakfast was not to our liking. There was Luke warm coffee, greasy meat and 1 waffle maker.

10

Rita

20 Jun 2024

·

Stayed 1 night

My two grandchildren love the indoor pool and hot tub, and we all like the complimentary buffet breakfast. Very convenient to have a sink, full-size refrigerator, and microwave in our king studio room, since I bring supper to heat up.

6

Arlene

1 Jan 2024

·

Stayed 1 night

Elevator reeked like piss and there was dried throw up in the elevators floor and wall…even though it was a holiday weekend they stopped breakfast at 8:30

10

Angie

5 Sept 2025

·

Stayed 12 nights

Will definitely stay here again. Room was nice, breakfast was good, great selection. Staff was very friendly. Everything we needed. Only thing I didn't like was TV channel selection, but no problem. We will be back.

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Month	Average price
January	US$132
February	US$141
March	US$145
April	US$157
May	US$164
June	US$197
July	US$242
August	US$254
September	US$165
October	US$163
November	US$149
December	US$138

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $401	18 $291	19 $395
20 $291	21 $291	22 $418	23 $303	24 $291	25 $291	26 $291
27 $291	28 $291	29 $304	30 $291

Su	Mo	Tu	We	Th	Fr	Sa
				1 $384	2	3 $267
4 $267	5 $267	6 $267	7 $267	8 $267	9 $283	10 $283
11 $267	12 $267	13 $338	14 $267	15 $267	16 $283	17 $251
18 $267	19 $267	20 $338	21 $288	22 $267	23 $267	24 $267
25 $267	26 $267	27 $338	28 $339	29 $267	30 $267	31 $266

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Accessible (Hearing)

Studio Suite, 1 King Bed

Suite, 1 King Bed, Accessible

Suite, 1 Bedroom

Studio, 1 King Bed, Accessible (Roll in Shower)

Studio, 1 King Bed, Accessible (Tub)

Suite, 2 Queen Beds, Accessible (Tub)

Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 1 King Bed, Accessible (Tub)

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites by Hilton Munster

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Prices for upcoming dates