Is parking available at the hotel?

Yes, parking is available on-site, but it is limited. Free self-parking is provided for guests.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.

Are pets allowed at the hotel?

Yes, pets are allowed with a fee of CAD 75.00 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.

What is the hotel's location in relation to nearby attractions?

The hotel is located in Kanata, Ottawa, approximately 1.0 km from Landmark Cinemas Kanata and within a 15-minute drive of Canadian Tire Centre and Ottawa Hospital Civic Campus.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. The operational hours are not specified, but it is available for guests to enjoy.

TownePlace Suites Ottawa Kanata Hotel

Average nightly price at TownePlace Suites by Marriott Ottawa Kanata by month, last 12 months (USD)
Month	Average price
January	US$139
February	US$136
March	US$149
April	US$154
May	US$239
June	US$163
July	US$156
August	US$158
September	US$212
October	US$144
November	US$155
December	US$140

What guests think

At TownePlace Suites by Marriott Ottawa Kanata, travelers consistently highlight clean, spacious suites with well-equipped kitchenettes and friendly staff, alongside a convenient Kanata location near arenas, shopping, and Highway 417, making it practical for families, events, and longer stays.

The indoor pool is popular with children but described as small, chilly, and sometimes over-chlorinated, with no hot tub. Breakfast feedback is mixed: some enjoy hot options and variety, while others find it basic, under-replenished near closing, or crowded for seating. Guests also mention noise transfer at times and occasional maintenance or housekeeping misses, plus sporadic service or billing hiccups. Expect a modern, practical base well-suited to families and event-goers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool is popular with families but often noted as small, chilly, or strongly chlorinated, and there is no hot tub. Parking is generally easy, though a few guests reported crowding or confusing access.

Related guest reviews

8

Michelle

11 Oct 2025

·

Stayed 1 night

Everything was wonderful about our stay, the room was exceptional, the pool was open late. Until it was breakfast time. We went down for breakfast at 9am (1 hour before it was over) and there wasn’t much left. We were disappointed and went elsewhere for breakfast after checking out.

10

Charbel

13 Oct 2025

·

Stayed 1 night

Everything is good only the swimming pools water are cold my kids can’t swim. And for the breakfast we can’t find a place to sit and eat.

10

Joanne

24 Aug 2025

·

Stayed 3 nights

Great location and terrific kitchenette in our lovely room. Gym and pool very nice. Included breakfast one of the better ones we’ve experienced, with lots of selection. Would recommend this to anyone visiting Ottawa. Connects well to Watts Creek Pathway for biking on the Capital Pathway system.

10

Julia

21 Oct 2024

·

Stayed 5 nights

Hot breakfast. Pool a bit too chlorinated but great hours, open earlier and longer than other hotels

8

John

4 Jan 2026

·

Stayed 1 night

The room was a good size and comfortable for two adults and two kids. The pool, they’re not huge, was fun to have and the kids really enjoyed it. Staff was friendly and accommodating.

10

Savannah

26 Mar 2025

·

Stayed 2 nights

Was a lovely place to honeymoon, even got upgraded room unexpectedly. Husbands only complain was the pool wasn’t very big

10

Melanie

14 May 2025

·

Stayed 1 night

The pool is a little chilly and no hot tub. Hall way was super chilly but the rest from breakfast, rooms, and customer service, we couldn't ask for much more! It was great!

10

David

26 Jan 2026

·

Stayed 1 night

Clean room, kids loved the pool, close to the Sensplex for a tournament and tons of shopping/restaurants.

8

honey-lynn

11 Feb 2024

·

Stayed 2 nights

It was clean and the workers were all very polite. The pool has way to much chlorine my son eyes were burning for two hours after getting out

6

Maritza

13 Oct 2025

·

Stayed 2 nights

The hotel is a nice clean place but unfortunately, I don't think for the amount of money we paid it was worth it. The parking always seemed to be jammed as we were coming in. Breakfast was included in the reservations we made but it was very skimpy and not much hot. First day, it was eggs and sausage and when we went to get the eggs they were all gone and it was only around 8 something, second day it was little pancakes with sausage and the sausage didn't even taste cooked all the way. We asked for a laundry bag to our room and was told someone would bring it. We waited over an hour and started getting tired and ready for bed and ended up having to go downstairs to get it ourselves because it was late already. Just a side note, they should really have somewhere to hang towels like hooks or something on the back of the door in the bathroom because we had nowhere to put our wet towels. Disappointed by the stay!

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Cleanliness

Rooms and public areas are frequently praised as very clean. A smaller number of reviews cite housekeeping misses or maintenance flaws, such as hair left behind, dirty spots, or unfinished repairs.

Related guest reviews

8

Jeff

1 Nov 2025

·

Stayed 2 nights

Stayed two nights, 1st night room on 1st floor was noisy from floor above, requested different room for 2nd night, got 5th (top) floor which was very quiet. Both rooms were very clean and nice.

10

Sandra

12 Nov 2025

·

Stayed 1 night

The rooms were clean big ad we were all together on the same floor which i was very pleased with.

10

Sheena

21 Sept 2025

·

Stayed 1 night

Very clean. Friendly staff. Hot coffee in the morning

6

Abdoulaye

28 Aug 2023

·

Stayed 1 night

L’hôtel était très bruyant car certains visiteurs avaient des chiens qui aboyaient. J’ai mis peux sécuritaire, car nous nous sommes fait attaquer par un chien dans l’hôtel même à la sortie de l’ascenseur. Aucune intervention du personnel. Donc faites attention à vos jeunes enfants. La propreté de la cuisinette et de la salle bain était à désirer. N’attendez vous pas à vous faire servir en français.

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10

Gary

24 Nov 2025

·

Stayed 2 nights

The room was a good size and clean. It was nice and quiet.

6

Cynthia

8 Feb 2026

·

Stayed 2 nights

Poorly repaired toilet paper holder. Drywall mud wasnt even sanded or painted. Painters tape on the shower wall. Kitchenette cabinets had something splattered all over them, carpet wasnt vacuumed under the table. Hair in the shower and on the floor.

6

Krysta A

25 Aug 2025

·

Stayed 2 nights

We stayed in an accessible room (we did not need too) and the shower leaked. There was a large chunk of hair under sink. Minimal options for breakfast. Beds were comfy. Great parking and close to shopping areas. Parking lot difficult to find.

10

Julio

19 Nov 2025

·

Stayed 6 nights

Clean room, spacious and comfortable room

6

Michelle

17 Jul 2023

·

Stayed 4 nights

Suite was dirty upon our arrival (chips on the floor, pink ring around the toilet, dirty chairs). Alerted front desk to the issue and provided the details, they apologized and said suite would be cleaned. Chips and dirty chairs remained for the 5 day stay. We won’t be staying here again.

6

Deanna

8 Oct 2024

·

Stayed 1 night

We stayed here for one night. The room overall was ok, however the bathroom is in major need of renovation. It was pretty run down, lots of cracks and a weird smell. The bed was comfortable. There was a party in the room across the hall until 4am. And when we checked out the next morning there was vomit at the entrance of the hotel. The breakfast was ok, considering it’s free. I wouldn’t book here just for the breakfast included. The staff was very nice.

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Rooms

Suites are spacious and comfortable with well-equipped kitchenettes, making them suitable for longer stays; many guests like the beds. Some report noise transfer, compact or awkward bathrooms, and minor maintenance or appliance noise.

Related guest reviews

8

Alain

21 Aug 2025

·

Stayed 1 night

Everything great but the refrigerator was making noise all night!

8

Jeff

1 Nov 2025

·

Stayed 2 nights

Stayed two nights, 1st night room on 1st floor was noisy from floor above, requested different room for 2nd night, got 5th (top) floor which was very quiet. Both rooms were very clean and nice.

8

Robert

13 Dec 2022

·

Stayed 2 nights

The stay was good . Breakfast was good . The room was a little cramped when we pulled out the couch to make it into a bed. It pulled up tight to the bed we were sleeping in

6

diego

1 Dec 2025

·

Stayed 2 nights

Room too small couch

8

Lorraine

28 Apr 2025

·

Stayed 1 night

Stayed for a sens game. Rooms were sufficient however you could hear every word people were saying in other rooms. Not very soundproof but would stay again. Was clean. Had kitchenette and close to some shopping, arena.

10

Jawid

9 Nov 2023

·

Stayed 4 nights

Nice hotel and very specious rooms fully equipped with kitchen facilities.

10

Brett

18 Aug 2025

·

Stayed 2 nights

Room was clean and very nicely organized. Bonuses were full kitchenette with dishwasher and actual stove top very nice touch. The space was used very effectively and didn’t feel was cramped in any way.

8

John

4 Jan 2026

·

Stayed 1 night

The room was a good size and comfortable for two adults and two kids. The pool, they’re not huge, was fun to have and the kids really enjoyed it. Staff was friendly and accommodating.

10

Gay

9 Jan 2023

·

Stayed 19,365 nights

Terrific hotel! Love the modern feel of the rooms. Having a full kitchen in the suite is great. Everything was there, pots, pans, culinary, plates, bowls, cooking utensil. Even a dishwasher!!! Full size refrigerator.! King suite has everything you need for a very comfortable stay.

8

Will

9 Dec 2023

·

Stayed 1 night

We stayed one night in early December. Neds are comfortable, the room was clean, but definitely needs a refresh - lots of chipped paint around the door frames and the furnishings are tired looking. Also, while there’s a Keurig coffee maker, there’s no kettle in what was advertised as a full kitchen (plus, no oven)

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and accommodating, and check-in/out is usually smooth. A few guests experienced rude interactions, slow responses, billing issues, or rooms not ready at check-in.

Related guest reviews

8

Ryan

22 Aug 2025

·

Stayed 2 nights

Had some issues at check-in, but the staff was really friendly and did their best given the circumstances. Overall a great place to stay if you’re in Kanata. Much better than some of the other properties and cheaper too!

2

Bhupendra

1 Aug 2024

·

Stayed 1 night

Due to Microsoft big down their credit card machine was not working, staff says you have to get cash or find other place to stay !!!! I talk to his manager , it was not good talk Celling lights was not working, can’t work at night. At midnight says move to other room, I was for only one night …I can’t move to other room coz it’s talk lot of time for me and wife was sleeping. They don’t wants to change simple light bulb!!

2

Melissa

17 Feb 2026

·

Stayed 2 nights

Check in was ok, room not cleaned, garbage not picked up. Was charged for upgraded internet that was not selected, attempted to dispute, front desk rude.

2

Carlee

29 Jan 2025

·

Stayed 1 night

Our room was not ready for check in at 4pm on a Sunday when there were only a few cars in the parking lot and they charged me extra for the room. We originally booked a king and they gave us a room with two queens. There was salt EVERYWHERE inside the hotel, down every hallway. They

10

Lowanna

4 May 2024

·

Stayed 1 night

Front desk staff even under some pressure due to a large amount of people coming in at once and swip keys not working they handled it all great !

10

Munro

18 Nov 2023

·

Stayed 3 nights

From the moment I checked in until my check out, the staff were friendly, welcoming, efficient and professional. The check and check in were smooth and I really enjoyed my three night stay while transferring from extended hospitalization and convalescence into my new apartment. The bed was very comfortable. As the hotel is only three blocks from my new residence it will be handy for family and friends who come to visit.

8

John

12 Oct 2025

·

Stayed 2 nights

Even though I checked in online in advance of arrival it still took 5 minutes at reception to repeat all of the previous steps. No tissues in the room.

6

GARY

19 Oct 2023

·

Stayed 1 night

The night clerk was rude and impolite. Lectured me about security card. Check in was quick and easy-Kirsten was polite and friendly.

10

Kim

25 Sept 2024

·

Stayed 6 nights

Front desk staff was friendly helpful and when i asked questions if they didnt know the answer...quickly looked for the answer Not to mention that really cool computer thing in front of the elevator...i didnt know what was in Ottawa area so i learned alot without having to pester the staff.no comment on cleaning staff as they honoured our wishes and left the room during my stay...but room was spotless upon arrival so there is that And long open hours for the pool was nice...helped with my rehab on my bad leg My only complaint...what yahoo designed the shower for disabilty assist??? The helper rod is behind the shower door...useless for someone who requires the rod to get in and out of the shower...thank god my husband was there to help...

6

Maritza

13 Oct 2025

·

Stayed 2 nights

The hotel is a nice clean place but unfortunately, I don't think for the amount of money we paid it was worth it. The parking always seemed to be jammed as we were coming in. Breakfast was included in the reservations we made but it was very skimpy and not much hot. First day, it was eggs and sausage and when we went to get the eggs they were all gone and it was only around 8 something, second day it was little pancakes with sausage and the sausage didn't even taste cooked all the way. We asked for a laundry bag to our room and was told someone would bring it. We waited over an hour and started getting tired and ready for bed and ended up having to go downstairs to get it ourselves because it was late already. Just a side note, they should really have somewhere to hang towels like hooks or something on the back of the door in the bathroom because we had nowhere to put our wet towels. Disappointed by the stay!

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Location

Convenient Kanata base near Canadian Tire Centre/Sensplex, shopping, restaurants, and Highway 417; many find the area quiet and walkable to amenities. A few mention nearby construction or tricky parking-lot wayfinding.

Related guest reviews

10

tina

30 Mar 2024

·

Stayed 1 night

Good location. Close to shopping and Canadian Tire Centre.

10

Jillian

23 Aug 2025

·

Stayed 2 nights

Location was great.. close to stores, dining and highway that runs into city. Room was great and having kitchen like full fridge, microwave and dishes was handy. Bathroom was good size. Hotel was clean and enjoyed complimentary breakfast. Would recommend.

10

Jennifer

15 Sept 2024

·

Stayed 1 night

Clean and safe hotel! Close to Tanger, Costco, Canadian Tire Centre and lots of great restaurants!

10

Ashleigh

14 Apr 2024

·

Stayed 1 night

This hotel is slightly off the main beaten track but it was quiet, clean and the staff were great. Would definitely stay here again.

10

Joanne

24 Aug 2025

·

Stayed 3 nights

Great location and terrific kitchenette in our lovely room. Gym and pool very nice. Included breakfast one of the better ones we’ve experienced, with lots of selection. Would recommend this to anyone visiting Ottawa. Connects well to Watts Creek Pathway for biking on the Capital Pathway system.

4

Donald

16 May 2025

·

Stayed 1 night

No hot water when showering in morning. Bed duvet matted and lumpy.TV reception jittery and picture occasionally freezing with sound out of sync . Surrounding area unattractive, multiple construction projects .

10

David

26 Jan 2026

·

Stayed 1 night

Clean room, kids loved the pool, close to the Sensplex for a tournament and tons of shopping/restaurants.

10

Zixuan

8 Jun 2025

·

Stayed 1 night

This hotel is in a nice and quiet area, the reception girl is great and room is nice!

10

Maria

2 May 2025

·

Stayed 1 night

We spent one night and went to a hockey game at the Canadian Tire Center. Perfect for our needs.

10

Monique

28 Oct 2024

·

Stayed 1 night

Great property at a terrific price. Conveniently located near kanata centrum and highway.

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Dining

Complimentary breakfast receives mixed reviews: some praise the hot items and variety, while others find it basic, not well replenished near closing, or occasionally cold, with seating sometimes crowded.

Related guest reviews

8

Michelle

11 Oct 2025

·

Stayed 1 night

Everything was wonderful about our stay, the room was exceptional, the pool was open late. Until it was breakfast time. We went down for breakfast at 9am (1 hour before it was over) and there wasn’t much left. We were disappointed and went elsewhere for breakfast after checking out.

8

Marcel

21 Mar 2022

·

Stayed 2 nights

L'hôtel est bien situé, près d'un centre commercial, de restaurants et de la 417. Grand stationnement. Le personnel est chaleureux et accueillant, La chambre est moderne et bien équipée, avec une petite cuisine et tout le nécessaire pour se faire à manger. La douche est grande et satisfaisante. Les lits sont confortables. Je n'ai pas profité de la piscine, ni du gymnase, faute de temps. Le seul bémol est le petit déjeuner continental. Ils commencent à retirer les aliments au moins une vingtaine de minutes avant la fin de l'horaire prévu et la petite cuisine est fermée avant l'heure limite. Assurez-vous donc d'y aller suffisamment tôt et de prendre tout ce que vous voulez consommer pour en profiter pleinement.

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10

Grace

29 Oct 2025

·

Stayed 2 nights

Very friendly staff. Clean room. Amazing selection for breakfast. Beautiful swimming pool.

6

saqib

3 Sept 2024

·

Stayed 1 night

Rooms are not soundproof. You can hear everything outside if you have a room on first floor. Don’t get excited about free breakfast either. Not much selection. Hard boiled eggs were cold.

10

Joanne

24 Aug 2025

·

Stayed 3 nights

Great location and terrific kitchenette in our lovely room. Gym and pool very nice. Included breakfast one of the better ones we’ve experienced, with lots of selection. Would recommend this to anyone visiting Ottawa. Connects well to Watts Creek Pathway for biking on the Capital Pathway system.

10

Deanne

23 Oct 2025

·

Stayed 1 night

Staff on check in was extremely helpful. Nice room, spacious. Tidy. Breakfast had lots of options and large room to eat in.

10

Celeste

12 Oct 2025

·

Stayed 2 nights

Very clean. The breakfast was delicious with a great variety. We are very comfortable here. Lots of children but it was quiet. Great parking area.

8

Peter

21 Sept 2025

·

Stayed 1 night

Super clean rooms, friendly staff. Free breakfast was just ok. Bagels & yougart were great, coffee was very strong, pancakes & sausages were cold

8

Madalynn

11 Feb 2026

·

Stayed 2 nights

The hotel itself was very nice and clean, staff were super friendly. Breakfast was just not what I experienced at other townplaces that I have stayed at. Typically we get a rather large selection usually being scrambled egg or egg patty, a meat, some form of hashbrown, and breakfast beans, whereas this location swrved pancakes one mornkng with sausage and pre made egg sandwiches the next.

6

Maritza

13 Oct 2025

·

Stayed 2 nights

The hotel is a nice clean place but unfortunately, I don't think for the amount of money we paid it was worth it. The parking always seemed to be jammed as we were coming in. Breakfast was included in the reservations we made but it was very skimpy and not much hot. First day, it was eggs and sausage and when we went to get the eggs they were all gone and it was only around 8 something, second day it was little pancakes with sausage and the sausage didn't even taste cooked all the way. We asked for a laundry bag to our room and was told someone would bring it. We waited over an hour and started getting tired and ready for bed and ended up having to go downstairs to get it ourselves because it was late already. Just a side note, they should really have somewhere to hang towels like hooks or something on the back of the door in the bathroom because we had nowhere to put our wet towels. Disappointed by the stay!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $219	5 $459	6	7 $178
8 $113	9 $163	10 $164	11 $176	12 $221	13 $185	14 $182
15 $118	16 $164	17 $192	18 $192	19	20 $239	21 $546
22 $144	23 $194	24 $199	25 $178	26	27 $426	28 $226
29 $137	30 $157

Su	Mo	Tu	We	Th	Fr	Sa
		1 $217	2 $196	3 $223	4 $230	5 $226
6 $130	7 $170	8 $205	9 $161	10 $222	11 $199	12 $199
13 $130	14 $130	15 $161	16 $145	17 $144	18 $161	19 $144
20 $130	21 $129	22 $162	23 $130	24 $157	25 $137	26 $161
27 $161	28 $179	29 $222	30	31 $192

TownePlace Suites by Marriott Ottawa Kanata

Prices for TownePlace Suites by Marriott Ottawa Kanata

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed

Studio, 2 Queen Beds

Guest reviews of TownePlace Suites by Marriott Ottawa Kanata

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Ottawa Kanata

Prices for upcoming dates