Name: Courtyard by Marriott Montreal West Island/Baie D’Urfe
Address: 20000 Trans Canada Highway, Baie-D'Urfe, Montreal, Canada, Montreal, Quebec, CA
Price range: $148–$281 per night
Rating: 8.68

What guests think

At Courtyard by Marriott Montreal West Island/Baie D’Urfe, travelers often find clean, modern rooms and a location convenient to highways and West Island stops, though the immediate area feels somewhat isolated and multiple reviews note vehicle-theft warnings.

Rooms are spacious and comfortable, but guests sometimes report fluctuating shower temperatures, noisy or tricky A/C, odd lighting controls, and occasional TV channel issues. Service is generally professional, yet housekeeping during stays is not automatic and communication or check-in speed can be uneven. Leisure facilities such as the pool, sauna and steam rooms are popular, although hot-tub or sauna outages, limited pool hours, and swim lessons sometimes restrict access; breakfast is widely liked, while dinner choices and Starbucks pricing draw mixed feedback. Expect a clean base with solid amenities and convenient access, but limited nearby dining and variable housekeeping.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the large pool and sauna/steam facilities, and several note a decent gym; however, the hot tub/sauna are sometimes out of service, pool hours can be limited, and swim lessons occasionally restrict guest use. Parking is plentiful and convenient (including EV chargers), though one report mentioned slow snow clearing.

Related guest reviews

10

Mary

Nov 4, 2024

·

Stayed 1 night

This turned out better than we expected! We chose it for its proximity to McGill McDonald campus, but benefited from a large, comfortable room, excellent staff, and a handy EV charger for the car. There is also a decent fitness room, a good sized pool and hottub, and a couple of saunas.

8

Clark G.

Oct 12, 2025

·

Stayed 1 night

I called the hotel itself to confirm if the pool is open as it was indicated it's under renovation in expedia.The lady I spoke with answered the question and tried to book me already thru the phone.I told her I am going to book thru expedia and she started talking about trouble that I may encounter if I book thru expedia.and was pushy that I should book with her over the phone.Not to mention, the price she is giving me is actually MORE expensive than what I can get from expedia.So I told her I never had issues with Expedia and was firm that I will do the booking my self.The call was recorded if it needs to be reviewed, date was Oct 11 at noonish.. As per the pool, my kids love it.There are 2 options of sauna: dry or steam which is great.There is life guard on duty and pool toys are provided.The life guard lady on duty on the night of Oct 11 was nice and welcoming.BUT there were swimming lesson happening in the pool and one of the swimminh instructor told us to move on the other side because they need the lane for the lesson which is not possible too because it is being used by someone.The HOTEL admin must make sure guests are being accomodated FIRST in the pool rather than being squished in one spot because all these swim lessons are being held.

10

Kenneth

Jul 25, 2024

·

Stayed 3 nights

The room was great. We liked the walk in shower. The only issue we had was with the pool hours, 9am was a bit late for was. We would have preferred if the pool could have opened at 7am.

10

Sharon

Sep 15, 2025

·

Stayed 1 night

Easy parking stood out! Great for Uhaul’s and larger vehicles.

10

Gerardo

Nov 30, 2025

·

Stayed 1 night

Room modern and very clean. Great swimming pool and sauna. Nice restaurant and friendly and proffessional staff.

8

AYAD

Dec 29, 2025

·

Stayed 3 nights

Room is clean. Hotel is quiet. Pool is great.

10

sabreena

Nov 30, 2025

·

Stayed 1 night

Clean room, friendly staff, relaxing steam bath and sauna

10

Deena

Apr 22, 2023

·

Stayed 1 night

staff was friendly and helpful. room was clean and spacious. everything was great. pool wasn't in great shape and could have used a cleaning. hottub was empty (no water).

10

Cody

Aug 16, 2025

·

Stayed 1 night

Food was great - lots of family friendly options for dinner and breakfast. Room was clean and comfortable. Hot tub was out of service but pool and sauna were well maintained.

10

monique

Feb 23, 2023

·

Stayed 1 night

Bien situé pour transiter par l'autoroute 40, stationnement spacieux, bornes électriques.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean. That said, housekeeping during stays is inconsistent or by request only, and a few guests reported cleanliness lapses or maintenance issues.

Related guest reviews

10

Jason

Jan 2, 2025

·

Stayed 1 night

Property is extremely clean and staff is friendly

10

Monica

Jul 18, 2024

·

Stayed 1 night

Clean rooms

6

Arthur

Sep 24, 2025

·

Stayed 2 nights

Facilities and room are Spartan and clean. No benefit to being a Gold+ member. Rooms not cleaned during stay. Only minimal basics provided. Prices for food and nonalcoholic beverages are expensive even by hotel standards. At check-in I was advised that we’re in a high auto theft area and steering lock (provided) is advised.

8

Claude

Jul 6, 2024

·

Stayed 2 nights

All would have been excellent except we stayed 2 nights and were not made aware that there were not making the room and change towels.

8

Glenny

Nov 27, 2025

·

Stayed 3 nights

Room was spotless and staff were friendly:)

2

Idvan

Jul 5, 2024

·

Stayed 3 nights

As soon as we got to the hotel and went into our room we found a used condom on the floor. We didn’t say a thing because it was very late and things happen. Then we got locked out of our room because the key was not working properly until 1:45 in the morning. We are very easy going but this was the worst experience.

10

Pamela

Dec 30, 2022

·

Stayed 2 nights

Very quiet and clean Friendly staff Great amenities

10

Amy

Apr 29, 2024

·

Stayed 1 night

Clean & modern. Bed and pillows were comfy. Would definitely stay there again if a hotel is needed on the West Island of MTL

2

Maan

Aug 21, 2024

·

Stayed 2 nights

We have stayed two nights at this hotel. We had multiple issues 1. The fridge was not working in the room and had water condensation and mold. I went and complained this we had to move out from the room 2. Next day house keeping did not clean up the room. They did not even pick up the garbage or even change toils or make up the bed When I asked the reception they told me it’s the hotel policy not to clean the rooms. Very bad costumer service

6

Ramy

Sep 2, 2024

·

Stayed 3 nights

Stayed here before, the room is very comfortable. The cleaning staff on the other hand make some interesting decisions that leave one wondering how high they were at the time of the room cleaning. They threw out items belonging to us, left cleaning products in the room & did not refill coffee pods or cups.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable, with good bedding and some balconies. Reported drawbacks include noisy or tricky A/C, fluctuating shower temperatures, unusual lighting controls, occasional TV channel issues, and sporadic noise from halls or connecting doors.

Related guest reviews

10

Evgenia

Oct 22, 2025

·

Stayed 1 night

Clean and modern hotel; bedding is excellent; kitchen equipment is provided

8

Moira

Feb 6, 2024

·

Stayed 3 nights

The lights in the room were weird. Only one light over bed was on a separate circuit. For instance to use the washroom at night- all the light in room were on.

10

Russ

Apr 29, 2024

·

Stayed 2 nights

Most comfortable couch I have had in 50 years of travelling. Perfect for relaxing and watching hockey.

6

Susan

Jul 7, 2025

·

Stayed 4 nights

Hard to regulate water temperature in shower. And toilet in room was so low. Like low for anyone. Able bodied or slightly older. Never had a bathroom with such a low toilet. But in the lobby everything is updated.

2

Asad

Oct 14, 2025

·

Stayed 3 nights

Over the thanksgiving weekend, Noisy air conditioner, overbooked, noisy rooms as our room had a door in between with other room. Manager unable to call or reachable despite numerous calls, utter disregard for customer service. I have stayed here before but not anymore. As microtel and other hotels have opened in west island which are comparable to price but newer and more reachable.

10

Dolly

Oct 17, 2025

·

Stayed 3 nights

Clean room with a balcony. The pool was a nice addition. Quiet and pleasant experience.

8

Ginette

Nov 17, 2025

·

Stayed 3 nights

Check in was slow but ok. Nice room, clean. Top sheet had a tear in it. Kids running in hallway Saturday night until 11pm. Called down to front desk, sympathetic gentleman on phone. Room key did not work Mondays am - replacement key did not work either room 419. My husband had to wake me to get back in after buying some coffee

8

Richard

Aug 20, 2025

·

Stayed 1 night

Room was clean and spacious. Hotel is a few steps from a major highway. Needs to improve: water pressure on bathroom tap, install a handheld shower and soft closing toilet lid.

10

Matthieu

Oct 19, 2025

·

Stayed 1 night

Nice big room, modern and clean.

8

Daniel

Nov 12, 2025

·

Stayed 1 night

Good hotel but many of the channels on the TV didn't work in our room and the water temperature in the shower can fluctuate drastically.

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Service

Service is often praised as friendly and professional, with quick or flexible check-in for many guests. Others report long lines, poor responsiveness or attitude, and unclear communication around housekeeping or charges.

Related guest reviews

10

Robert

Sep 15, 2025

·

Stayed 1 night

They let us check in early since we heading to an event which lasted into late evening.

4

Ummiye

Apr 22, 2023

·

Stayed 1 night

Staff at the front desk was not attentive. She kept talking on the phone for about more than 10 minutes, kept ignoring the presence of customers waiting in line to get service. She didn’t try to solve the problem by trying to bring more staff to take care of the customers waiting. She kept talking on the phone to do a task related to the cleaning schedule of the rooms that were checked out. After asking for help, she did not apologize for her behaviour , instead she talked back rudely and gave a bad attitude. I will not come back to this place to pay for being treated like garbage.

4

Karen

Jul 28, 2025

·

Stayed 2 nights

We booked 3 rooms - housekeeping didn’t clean any of them. When we called for towels they never brought them. We had asked for a crib when we booked and when we checked in late the crib was not in the room and had to wait a long time for it. Rooms are large but need repair (peeling wall paper, towel holders falling out…) Would not book here again because of their lack of customer service.

8

Clark G.

Oct 12, 2025

·

Stayed 1 night

I called the hotel itself to confirm if the pool is open as it was indicated it's under renovation in expedia.The lady I spoke with answered the question and tried to book me already thru the phone.I told her I am going to book thru expedia and she started talking about trouble that I may encounter if I book thru expedia.and was pushy that I should book with her over the phone.Not to mention, the price she is giving me is actually MORE expensive than what I can get from expedia.So I told her I never had issues with Expedia and was firm that I will do the booking my self.The call was recorded if it needs to be reviewed, date was Oct 11 at noonish.. As per the pool, my kids love it.There are 2 options of sauna: dry or steam which is great.There is life guard on duty and pool toys are provided.The life guard lady on duty on the night of Oct 11 was nice and welcoming.BUT there were swimming lesson happening in the pool and one of the swimminh instructor told us to move on the other side because they need the lane for the lesson which is not possible too because it is being used by someone.The HOTEL admin must make sure guests are being accomodated FIRST in the pool rather than being squished in one spot because all these swim lessons are being held.

10

Kim

Nov 23, 2024

·

Stayed 4 nights

All the staff were quite professional and excellent ambassadors for the hotel.

10

Delphine

Jun 25, 2023

·

Stayed 3 nights

Top hotel. Room and common spaces were really clean and spacy. Closed to the highway but I never heard a single noise from the road. Breakfast is varied but I couldn't try because I had to leave early every morning. Staff is very welcoming and quick. They helped when I had a question and were very quick for arrival and departure process. I will come back when I will be back in Montreal.

10

Gaelle

Aug 26, 2025

·

Stayed 3 nights

Friendly staff. Clean property. Super quiet. Convenient parking and family friendly

4

Soroosh

Jun 26, 2024

·

Stayed 3 nights

I'm not sure how this hotel has this high rate! We waited 45 minutes in line to check in! Yes 45 minutes!! in a 2 bedroom, only 1 half-used toilet paper. No plastic bag in bathroom garbage bin. Access card for elevator didn't work properly, always had to tap multiple times. (Restaurant was the only acceptable part)

10

Narissa

Oct 14, 2025

·

Stayed 1 night

Rooms were clean and modern. No issues. Front desk staff was great upon check-in and check-out.

10

Mark

Jun 15, 2025

·

Stayed 1 night

Travelled with a coworker, been to this hotel many times, staff always great

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Location

Convenient for West Island visits, near the highway, train, and shopping; useful if you need McGill’s Macdonald campus or nearby suburbs. Several reviews mention vehicle-theft warnings (steering-wheel locks provided) and a somewhat isolated or run-down area, with one reported theft.

Related guest reviews

10

Deborah

Dec 22, 2024

·

Stayed 1 night

Perfect location for shopping experience at Fairview Pointe Claire!!

2

Marko

Dec 30, 2023

·

Stayed 3 nights

This was the absolutely worst stay I have ever had! The beds were not comfortable and to top it off my Truck was stolen in the parking lot! The officer I gave my statement too said that he gets calls for thefts at this place at least twice a week!!! Go somewhere else!!!

8

Philippe

Jul 16, 2023

·

Stayed 1 night

This is a nice hotel, but upon check in we were told that they had problems with car theft and offered us a steering wheel lock. Everything turned out ok, but not a pleasant nights sleep wondering if our car would be there in the morning

10

Mark

Dec 16, 2025

·

Stayed 4 nights

Great location by the train station

10

Ruth

Jul 17, 2023

·

Stayed 1 night

Hotel is clean and nice. Beds VERY comfortable. Shower hot and nice. Area around hotel is very run down and sketchy.

10

Asif

Sep 3, 2023

·

Stayed 1 night

Staff was friendly and helpful. Quick check in. Plenty of free parking. Only thing I didn’t like is the commute to downtown which was atleast 40 minutes which i knew when I booked.

10

Amanjot

Oct 13, 2025

·

Stayed 3 nights

Right close to the highway I felt convenient and they were good at what they are doing.

10

Anthony

Sep 13, 2023

·

Stayed 2 nights

For us it was a covenient location between Hudson and the West Island. There is a shopping mall with a supermarket less than 5 minutes away and the hotel is close to Ste Anne de Bellevue which has many restaurants.

8

Kristin

Sep 3, 2025

·

Stayed 1 night

The hotel itself wasn't bad but we were traveling on motorcycles and I was told from some locals that I should make sure the motorcycles are very secure because the area has a very high crime rate. Luckily there is a very large covered patio entrance in the back of the hotel and we were able to pull the bikes right up to the building so we at least felt better about that. The restaurant in the hotel was decent which was a good thing because there is nothing else near the hotel that we saw other than the highway.

6

Lucy

Jun 9, 2025

·

Stayed 1 night

An unusual experience - on arriving we saw a number of signs in the car park advising of crime in the area. When we checked in we were advised that the hotel offered the use of complimentary steering wheel locks as there had been numerous issues. The hotel itself was nice enough and we had no issues but the check in did leave us with a sense of unease about the area.

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Dining

Breakfast is consistently well liked, with a handy on-site option. Dinner and snack choices are limited or middling for some, and the on-site Starbucks is considered pricey; a few specific dishes disappointed.

Related guest reviews

10

CAROLINE

Feb 4, 2024

·

Stayed 1 night

This hotel was amazing. We came in to town for a family event. The staff was very accommodating. They had an excellent small restaurant in the lobby for breakfast. Super delicious. The service staff there were amazing and so kind. My family really appreciates your hard work and dedication to providing impeccable service.

10

Judith

May 28, 2023

·

Stayed 1 night

All good but no service for simple food besides an overpriced Starbucks. Even asking for a paper plate they said ‘no’

10

Donna

Sep 27, 2025

·

Stayed 1 night

This was probably the 8th time I've stayed here - including during a profound and extended family crisis. the staff are lovely, the rooms well appointed, the location very convenient and the rates fair. I'll be back. ps: you need to work on your smoked meat sandwich. I had one on September 21 and it was God awful - inedible.

8

Benjamin

Aug 11, 2025

·

Stayed 1 night

Very nice staff. The hotel and amenities are good. Breakfast is excellent.

10

kathy

May 20, 2024

·

Stayed 2 nights

Nice hotel. Good breakfast options.

8

Michael

Oct 31, 2025

·

Stayed 2 nights

Great rooms overall. Front desk service was a tad basic. Dinner offerings are not great but the breakfast is.

10

Gary

Oct 3, 2025

·

Stayed 1 night

Friendly staff, very good breakfast. Gym was OK.

10

Cody

Aug 16, 2025

·

Stayed 1 night

Food was great - lots of family friendly options for dinner and breakfast. Room was clean and comfortable. Hot tub was out of service but pool and sauna were well maintained.

10

Simon

Nov 18, 2023

·

Stayed 4 nights

Remote area, no restaurants around, or convenience store. The restaurant in the hotel isn't amazing, the menu is limited, but it's more than good enough, nothing to complain.

10

Juliet

Jun 20, 2024

·

Stayed 1 night

Great food. Professional staff.

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Month	Average price
January	$138
February	$136
March	$124
April	$139
May	$169
June	$154
July	$161
August	$163
September	$154
October	$149
November	$129
December	$135

Su	Mo	Tu	We	Th	Fr	Sa
				1 $174	2 $152	3 $167
4 $175	5 $221	6	7 $228	8 $167	9 $157	10 $183
11 $152	12 $175	13 $196	14 $227	15 $183	16 $151	17 $160
18 $151	19 $175	20 $160	21 $221	22 $175	23 $152	24 $158
25 $152	26 $160	27 $175	28 $213	29 $152	30 $152	31 $152

Courtyard by Marriott Montreal West Island/Baie D’Urfe

Prices for Courtyard by Marriott Montreal West Island/Baie D’Urfe

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Suite, 1 Bedroom, Hearing Accessible (Mobility Accessible with Bathtub)

Suite, 1 Bedroom

Room, 2 Queen Beds

Guest reviews of Courtyard by Marriott Montreal West Island/Baie D’Urfe

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Montreal West Island/Baie D’Urfe

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $204	18 $166	19 $193
20 $148	21 $181	22 $177	23	24 $281	25 $190	26 $190
27 $171	28 $175	29 $190	30 $190