Trouville Bournemouth - OCEANA COLLECTION
US$69
/ night
Avg. for September
Select dates to see prices and availability
US$69
/ night
Avg. for September
Monthly average prices
Nightly prices at Trouville Bournemouth - OCEANA COLLECTION average US$49 in the cheapest month (December) and US$113 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$53 |
| February | US$52 |
| March | US$59 |
| April | US$71 |
| May | US$96 |
| June | US$106 |
| July | US$113 |
| August | US$94 |
| September | US$69 |
| October | US$57 |
| November | US$54 |
| December | US$49 |
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Sept · US$69
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Most expensive: July (~US$113)
Cheapest: December (~US$49)
About this property
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at Deauville Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Location
With a stay at The Trouville Bournemouth, you'll be centrally located in Bournemouth, steps from Bournemouth International Centre and within a 5-minute walk of Oceanarium. This hotel is 0.2 mi (0.3 km) from Bournemouth Beach and 0.3 mi (0.4 km) from Bournemouth Pavillion Theatre.
What's nearby
Bournemouth International Centre(0.1 Miles)
Bournemouth Lower Gardens(0.2 Miles)
Oceanarium(0.2 Miles)
Bournemouth Pavillion Theatre(0.3 Miles)
Bournemouth Beach(0.3 Miles)
The Square(0.3 Miles)
Bournemouth Pier(0.4 Miles)
St. Peter's Church(0.4 Miles)
Genting Casino Bournemouth(0.4 Miles)
Bournemouth Town Hall(0.5 Miles)
Russell-Cotes Art Gallery and Museum(0.5 Miles)
Durley Chine Beach(0.6 Miles)
Alum Chine Beach(0.7 Miles)
Middle Chine Beach(0.8 Miles)
Meyrick Park Golf Course(1 Miles)
Bournemouth (BOH-Bournemouth Intl.)(6.5 Miles)
Southampton (SOU)(33.7 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Housekeeping
Banquet facilities
Location
Priory Road, Bournemouth City Centre, Bournemouth, England, United Kingdom
Bournemouth International Centre (0.1 Miles)
Bournemouth Lower Gardens (0.2 Miles)
Oceanarium (0.2 Miles)
Bournemouth Pavillion Theatre (0.3 Miles)
Bournemouth Beach (0.3 Miles)
The Square (0.3 Miles)
Guest reviews
6.7
Pleasant
Based on 1,979 verified reviews
Who stays here?
Business
12%
Couple
43%
Family
13%
Group
23%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
At The Trouville Bournemouth, guests like the walkable location for the beach and BIC and appreciate helpful staff, but also report very dated décor, creaky floors, recurring maintenance problems, inconsistent hot water, and cleanliness that ranges from acceptable to concerning.
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What guests think
At The Trouville Bournemouth, guests like the walkable location for the beach and BIC and appreciate helpful staff, but also report very dated décor, creaky floors, recurring maintenance problems, inconsistent hot water, and cleanliness that ranges from acceptable to concerning.
Facilities include a small pool and leisure area, but guests frequently note out-of-order lifts, tired spa facilities, and limited or no evening dining; breakfast feedback ranges from good and filling to disorganised and sparse. Onsite parking is available but usually charged and can be tight, and street or nightclub noise and thin windows affect sleep for some. Overall, expect a budget, centrally located stay with variable comfort and service.
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AI-generated summary based on recent guest reviews
Facilities
Guests appreciate having an onsite pool/leisure area and parking, but many report tired facilities and maintenance issues: lifts out of order, spa/jacuzzi/sauna not working or in need of TLC, and no evening dining at times. Parking is usually paid and spaces can fill.
Related guest reviews
8
Tony
10 Dec 2025
·
Stayed 1 night
The hotel is excellently located and has excellent parking, albeit at extra cost unless you book directly with the hotel. One of the reception staff was a little curt, one pleasant but the former was not unpleasant or rude. The room I had was very dowdy and in need of decorating. It was however very clean with an excellent TV and a fairly generous supply of tea and coffee. The bed was comfortable and the linen was fresh. Best of all the shower, although a mixer type running from the taps, was so good and it was easy to get the balance right. I have had much worse showers in more much more expensive establishments. A rubber anti slip mat was supplied and, again, the towels were clean and the toilet and sink were old but clean. Please don’t let my comments about the old style and worn appearance of the room put you off. It has a pool, bar and would cater for your needs very well. I have stayed here before and will not hesitate to book again if I need an inexpensive room in the area.
The hotel is excellently located and has excellent parking, albeit at extra cost unless you book directly with the hotel. One of the reception staff was a little curt, one pleasant but the former was not unpleasant or rude. The room I had was very dowdy and in need of decorating. It was however very clean with an excellent TV and a fairly generous supply of tea and coffee. The bed was comfortable and the linen was fresh. Best of all the shower, although a mixer type running from the taps, was so good and it was easy to get the balance right. I have had much worse showers in more much more expensive establishments. A rubber anti slip mat was supplied and, again, the towels were clean and the toilet and sink were old but clean. Please don’t let my comments about the old style and worn appearance of the room put you off. It has a pool, bar and would cater for your needs very well. I have stayed here before and will not hesitate to book again if I need an inexpensive room in the area.
6
Sandra
17 Jul 2025
·
Stayed 1 night
I like pool, sauna and jacuzzi. Good transport system. Very close to beach.
I like pool, sauna and jacuzzi. Good transport system. Very close to beach.
8
Laura
12 Aug 2024
·
Stayed 1 night
Lovely stay. Fantastic location. However, lifts are not working. Swimming pool is fantastic, but jacuzzi and sauna did not work
Lovely stay. Fantastic location. However, lifts are not working. Swimming pool is fantastic, but jacuzzi and sauna did not work
8
Mary
11 Oct 2025
·
Stayed 2 nights
The hotel room was reasonably clean and spacious, although I was only one person in a double. I was really disappointed to find that the pool only opened at 9am. I wanted to be able to swim before breakfast, like you can in every other hotel I've ever stayed in with a pool. In the end this meant I didn't get to use the pool so feel that it was a waste of money booking this hotel. Although, the location was excellent for the conference I was at. The shower was difficult to use due to the angle and proximity to the tap end, but the water nicely hot. Staff were friendly and helpful, but the lift was out of order on the Friday and the Sunday of a weekend stay, which were my check in and check out days.
The hotel room was reasonably clean and spacious, although I was only one person in a double. I was really disappointed to find that the pool only opened at 9am. I wanted to be able to swim before breakfast, like you can in every other hotel I've ever stayed in with a pool. In the end this meant I didn't get to use the pool so feel that it was a waste of money booking this hotel. Although, the location was excellent for the conference I was at. The shower was difficult to use due to the angle and proximity to the tap end, but the water nicely hot. Staff were friendly and helpful, but the lift was out of order on the Friday and the Sunday of a weekend stay, which were my check in and check out days.
4
Darren
6 Jul 2025
·
Stayed 2 nights
Noise from nightclub until 3.30am, noise from floor boards and guests within hotel too. Lack of sleep due to above. Lifts have not worked for over 2 months
Noise from nightclub until 3.30am, noise from floor boards and guests within hotel too. Lack of sleep due to above. Lifts have not worked for over 2 months
4
Gabriella
16 Aug 2025
·
Stayed 3 nights
Fantastic location, 5 mins away from the beach and restaurants. The staff were nice and helpful. On the other hand, the hotel was very dated, carpet and doors very dirty, the main lift was out of order. No air conditioning in the entire hotel. Our room was compact, the bathroom clean and spacious, the carpet dirty, newish furniture, two fans to cool the room down. The view out of the window was a dirty wall, only 2 feet away, limiting the natural light. Breakfast options were very limited, only cereals, fruits and yogurts available, no decaf tea/coffee. The full English breakfast was good, but small. No gluten free options at all. The chairs were dirty and the room looked untidy. We will not be staying there again.
Fantastic location, 5 mins away from the beach and restaurants. The staff were nice and helpful. On the other hand, the hotel was very dated, carpet and doors very dirty, the main lift was out of order. No air conditioning in the entire hotel. Our room was compact, the bathroom clean and spacious, the carpet dirty, newish furniture, two fans to cool the room down. The view out of the window was a dirty wall, only 2 feet away, limiting the natural light. Breakfast options were very limited, only cereals, fruits and yogurts available, no decaf tea/coffee. The full English breakfast was good, but small. No gluten free options at all. The chairs were dirty and the room looked untidy. We will not be staying there again.
6
Carol
16 Nov 2025
·
Stayed 2 nights
Room was a nice size as had booked an executive room. Unfortunately in process of refurb so on arrival the builders were sanding on the next floor which was very loud. Air conditioning in bathroom and refrigerator were both very loud, switched fridge off but unfortunately couldn’t do that with air conditioning. Central heating turned on in the afternoon and about 5 in the morning with a whooshing noise. Informed staff and was told they knew about it. No dining room in the evenings which we did know when we booked, which was a shame. Used swimming pool which needs a bit of tlc. Staff were nice. We have stayed here before and hope that once all the refurb has been done this hotel will be up to scratch.
Room was a nice size as had booked an executive room. Unfortunately in process of refurb so on arrival the builders were sanding on the next floor which was very loud. Air conditioning in bathroom and refrigerator were both very loud, switched fridge off but unfortunately couldn’t do that with air conditioning. Central heating turned on in the afternoon and about 5 in the morning with a whooshing noise. Informed staff and was told they knew about it. No dining room in the evenings which we did know when we booked, which was a shame. Used swimming pool which needs a bit of tlc. Staff were nice. We have stayed here before and hope that once all the refurb has been done this hotel will be up to scratch.
6
Alan
18 Aug 2025
·
Stayed 2 nights
On arrival one of the lifts was broken, so lots of people trying to use one lift. Car park was very full. Normal charge is £12 a day for cars. We were on motorbikes and got to park for free😉👍 We had to ask housekeeping to change our bedding as the duvet and sheet were dirty. We didn’t eat there, so can’t comment on the food. The staff were very friendly and helpful. The place definitely needs a facelift, or at least a damn good clean. It was a short walk to the Sea front, so well placed, and reasonable value. I would stay here again. Mainly because I’m tight😂
On arrival one of the lifts was broken, so lots of people trying to use one lift. Car park was very full. Normal charge is £12 a day for cars. We were on motorbikes and got to park for free😉👍 We had to ask housekeeping to change our bedding as the duvet and sheet were dirty. We didn’t eat there, so can’t comment on the food. The staff were very friendly and helpful. The place definitely needs a facelift, or at least a damn good clean. It was a short walk to the Sea front, so well placed, and reasonable value. I would stay here again. Mainly because I’m tight😂
8
Peter
23 Aug 2025
·
Stayed 1 night
Was informed of the £12 daily parking charge imposed by online booking agents?? If we had phoned and booked direct with hotel parking is free???
Was informed of the £12 daily parking charge imposed by online booking agents?? If we had phoned and booked direct with hotel parking is free???
6
Margaret
23 Jul 2025
·
Stayed 2 nights
Needs total refurbishment and clean. Paid for 2 breakfasts at £12.95 each and basically got 1 egg on toast and 1jam and toast. Manager hasn’t acknowledged by complaint. Very disappointing. Pool wasn’t clean and no treadmill in the gym
Needs total refurbishment and clean. Paid for 2 breakfasts at £12.95 each and basically got 1 egg on toast and 1jam and toast. Manager hasn’t acknowledged by complaint. Very disappointing. Pool wasn’t clean and no treadmill in the gym
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: while some rooms are reported clean, many guests mention stained or worn carpets, dust or hair in beds and bathrooms, and lingering odours. Issues appear concentrated in older, tired areas.
Related guest reviews
6
Yasser
13 Jun 2025
·
Stayed 2 nights
Good location but cleanliness
Good location but cleanliness
6
Kim
27 Sept 2025
·
Stayed 1 night
Had to ask to change room because first room as not clean with hairs in the bed & the carpet was not cleaned. Given another room which was fine.
Had to ask to change room because first room as not clean with hairs in the bed & the carpet was not cleaned. Given another room which was fine.
8
Adewale
11 Dec 2025
·
Stayed 1 night
Clean room and staff
Clean room and staff
2
Jana
27 Jun 2025
·
Stayed 2 nights
Absolutely Disgusting – This Hotel Should Be Shut Down I don’t usually leave reviews, but this experience was so revolting I feel a duty to warn others. This hotel is an absolute disgrace and should be shut down for the sake of public health and safety. The condition of the room was appalling. The carpet wasn’t just stained — it was filthy. It clearly hadn’t been cleaned in a very long time. The bathroom was worse: the toilet seat was dirty with visible smears, and I had to wipe down the toilet roll before using it. There were long black hairs all over the bath and bathroom tiles, and a large dead moth had been splattered on the wall and left there in plain sight. Breakfast was of the lowest possible quality: cheap few options, No vegetables, and only a few poor-quality apples and oranges on offer. Even worse, the waitress was refilling the bread using her bare hands — no gloves — which is absolutely disgraceful, especially in a post-COVID world. Basic hygiene standards were clearly ignored. But by far the worst part: I brought bed bugs home with me. My own home is spotless, and it still cost me £600 in pest control fees to get rid of them. Completely unacceptable. This hotel should not be operating. It is unhygienic, unsafe, and utterly disgusting. Do not stay here — you are genuinely risking your health and your home. And don’t be fooled by the claim that this hotel has parking — it only has a limited number of spaces and they charge £12 per day. This is misleading.
Absolutely Disgusting – This Hotel Should Be Shut Down I don’t usually leave reviews, but this experience was so revolting I feel a duty to warn others. This hotel is an absolute disgrace and should be shut down for the sake of public health and safety. The condition of the room was appalling. The carpet wasn’t just stained — it was filthy. It clearly hadn’t been cleaned in a very long time. The bathroom was worse: the toilet seat was dirty with visible smears, and I had to wipe down the toilet roll before using it. There were long black hairs all over the bath and bathroom tiles, and a large dead moth had been splattered on the wall and left there in plain sight. Breakfast was of the lowest possible quality: cheap few options, No vegetables, and only a few poor-quality apples and oranges on offer. Even worse, the waitress was refilling the bread using her bare hands — no gloves — which is absolutely disgraceful, especially in a post-COVID world. Basic hygiene standards were clearly ignored. But by far the worst part: I brought bed bugs home with me. My own home is spotless, and it still cost me £600 in pest control fees to get rid of them. Completely unacceptable. This hotel should not be operating. It is unhygienic, unsafe, and utterly disgusting. Do not stay here — you are genuinely risking your health and your home. And don’t be fooled by the claim that this hotel has parking — it only has a limited number of spaces and they charge £12 per day. This is misleading.
4
Lewis
28 Sept 2025
·
Stayed 2 nights
Bed sheets hadnt been changed on arrival so found hair, food and other things in the sheets. To reception's credit they did move me to one that was clean, but changing the sheets between guests seems like the bare minimum for a hotel... Room was only accessible down steep slope - floors, corridors and room doors very noisy so you could hear everything and generally the place is extremely dated. The wing of the hotel where room 102 is has a very unpleasant smell. Plug sockets in bedroom and light in bathroom buzzed worryingly like an electrical short when turned on. That being said, I disagree with other reviews about the car park, which was fine out of season (although clearly too small if every room occupant wanted to park). The room cost was also particularly cheap. On reflection, would not recommend and wont be staying again.
Bed sheets hadnt been changed on arrival so found hair, food and other things in the sheets. To reception's credit they did move me to one that was clean, but changing the sheets between guests seems like the bare minimum for a hotel... Room was only accessible down steep slope - floors, corridors and room doors very noisy so you could hear everything and generally the place is extremely dated. The wing of the hotel where room 102 is has a very unpleasant smell. Plug sockets in bedroom and light in bathroom buzzed worryingly like an electrical short when turned on. That being said, I disagree with other reviews about the car park, which was fine out of season (although clearly too small if every room occupant wanted to park). The room cost was also particularly cheap. On reflection, would not recommend and wont be staying again.
6
Tanya
17 Jun 2025
·
Stayed 2 nights
Nowhere in your advertising did you mention that it was on a steep hill? The room hadn’t been cleaned. The furnishings were outdated. There were burn marks on the carpet and the curtains. I was unable to use the wardrobes as they smelt awful. It would’ve been nice to have had a choice of milk for the tea coffee facilities as opposed to the UHT milk that’s provided. So I had to go and buy my own semi skimmed milk for my drinks. I was very disappointed
Nowhere in your advertising did you mention that it was on a steep hill? The room hadn’t been cleaned. The furnishings were outdated. There were burn marks on the carpet and the curtains. I was unable to use the wardrobes as they smelt awful. It would’ve been nice to have had a choice of milk for the tea coffee facilities as opposed to the UHT milk that’s provided. So I had to go and buy my own semi skimmed milk for my drinks. I was very disappointed
8
Sarah
4 Jan 2026
·
Stayed 3 nights
Clean , warm
Clean , warm
10
Stephen
22 Dec 2025
·
Stayed 2 nights
Clean room
Clean room
8
Ashley
28 Sept 2025
·
Stayed 3 nights
Basic but clean room, good freshly cooked breakfast and nice pool. Hotel was generally clean too with a nice bar area and helpful staff. Tired decor in some areas (rooms and corridors) but not uncommon in many seaside hotels.
Basic but clean room, good freshly cooked breakfast and nice pool. Hotel was generally clean too with a nice bar area and helpful staff. Tired decor in some areas (rooms and corridors) but not uncommon in many seaside hotels.
2
Christine
20 Aug 2025
·
Stayed 2 nights
This property was hideously noisy. People coming and going at 3 in the morning made the whole room shake. One lift was out of order making it difficult to navigate the building. The room was tired and tatty with a crack in the sink, a dirty toilet and a stained carpet.
This property was hideously noisy. People coming and going at 3 in the morning made the whole room shake. One lift was out of order making it difficult to navigate the building. The room was tired and tatty with a crack in the sink, a dirty toilet and a stained carpet.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally dated with creaky floors, thin windows and little soundproofing; several report limited sockets, small or faulty TVs, and weak or hard-to-balance showers. Sizes vary from compact to spacious, and some street or club noise and heat without air conditioning affect sleep.
Related guest reviews
6
Brian
16 Dec 2025
·
Stayed 1 night
2 tv controls in room, none of which ex worked. Changed for another, worked to turn tv on and off, could not get many channels( no ITV) toilet seat not fitted correctly. Only 1 night stay, ok,
2 tv controls in room, none of which ex worked. Changed for another, worked to turn tv on and off, could not get many channels( no ITV) toilet seat not fitted correctly. Only 1 night stay, ok,
2
Robin
16 Dec 2025
·
Stayed 1 night
We had to move room 3 times, the first room was next to work in progress, difficult to get down stairs, the second room had a tree outside the window giving us no view, the TV was also not working properly, the third room was ok but the floorboards creaked everytime you walked over them.
We had to move room 3 times, the first room was next to work in progress, difficult to get down stairs, the second room had a tree outside the window giving us no view, the TV was also not working properly, the third room was ok but the floorboards creaked everytime you walked over them.
8
Roy
25 Aug 2025
·
Stayed 3 nights
No air conditioning made it necessary to keep the windows open, and lots of road noise made it hard to sleep.
No air conditioning made it necessary to keep the windows open, and lots of road noise made it hard to sleep.
8
Tony
10 Dec 2025
·
Stayed 1 night
The hotel is excellently located and has excellent parking, albeit at extra cost unless you book directly with the hotel. One of the reception staff was a little curt, one pleasant but the former was not unpleasant or rude. The room I had was very dowdy and in need of decorating. It was however very clean with an excellent TV and a fairly generous supply of tea and coffee. The bed was comfortable and the linen was fresh. Best of all the shower, although a mixer type running from the taps, was so good and it was easy to get the balance right. I have had much worse showers in more much more expensive establishments. A rubber anti slip mat was supplied and, again, the towels were clean and the toilet and sink were old but clean. Please don’t let my comments about the old style and worn appearance of the room put you off. It has a pool, bar and would cater for your needs very well. I have stayed here before and will not hesitate to book again if I need an inexpensive room in the area.
The hotel is excellently located and has excellent parking, albeit at extra cost unless you book directly with the hotel. One of the reception staff was a little curt, one pleasant but the former was not unpleasant or rude. The room I had was very dowdy and in need of decorating. It was however very clean with an excellent TV and a fairly generous supply of tea and coffee. The bed was comfortable and the linen was fresh. Best of all the shower, although a mixer type running from the taps, was so good and it was easy to get the balance right. I have had much worse showers in more much more expensive establishments. A rubber anti slip mat was supplied and, again, the towels were clean and the toilet and sink were old but clean. Please don’t let my comments about the old style and worn appearance of the room put you off. It has a pool, bar and would cater for your needs very well. I have stayed here before and will not hesitate to book again if I need an inexpensive room in the area.
8
Harpreet
29 May 2025
·
Stayed 3 nights
We had quite a pleasant stay here. Initially we were a bit worried because it looks VERY run down. Definitely needs modernising. The room we were given had not been decorated in years and the mattress was quite uncomfortable. However, the staff were extremely helpful. They showed us a couple of alternative rooms so we can see which we prefer. We needed something suitable for us to have our little boy with us. The room we finally were given had a more comfortable mattress. The swimming pool was nice enough, something to do on a rainy day. The sauna is not great but we enjoyed the jacuzzi and pool. The hotel needs some refurbishment, but I can imagine it will be an extremely costly job. Location was great and parking was a bonus. We had to pay for parking but we would have to pay if we parked near the beach if we tayed somewhere further away. Overall pleasant experience.
We had quite a pleasant stay here. Initially we were a bit worried because it looks VERY run down. Definitely needs modernising. The room we were given had not been decorated in years and the mattress was quite uncomfortable. However, the staff were extremely helpful. They showed us a couple of alternative rooms so we can see which we prefer. We needed something suitable for us to have our little boy with us. The room we finally were given had a more comfortable mattress. The swimming pool was nice enough, something to do on a rainy day. The sauna is not great but we enjoyed the jacuzzi and pool. The hotel needs some refurbishment, but I can imagine it will be an extremely costly job. Location was great and parking was a bonus. We had to pay for parking but we would have to pay if we parked near the beach if we tayed somewhere further away. Overall pleasant experience.
6
Stuart
25 Jul 2025
·
Stayed 3 nights
The staff were pleasant on arrival. The room we were first given was not good. Unable to get hot water, TV didn't work, curtains were ill fitting and you could have tbe curtains open as it was level with the road outside do absolutely no privacy unless you kept the curtains closed constantly. We requested to move rooms which the young lad on reception granted with no questions asked and was very apologetic saying they were going through refurbishment which wasnt mentioned when booking. The second room was better but there were issues. The room was extremely hot, the road noise was extremely noisy and the wash basin in the bathroom was so small and very low. Sadly we won't be back unless perhaps the refurb improves things.
The staff were pleasant on arrival. The room we were first given was not good. Unable to get hot water, TV didn't work, curtains were ill fitting and you could have tbe curtains open as it was level with the road outside do absolutely no privacy unless you kept the curtains closed constantly. We requested to move rooms which the young lad on reception granted with no questions asked and was very apologetic saying they were going through refurbishment which wasnt mentioned when booking. The second room was better but there were issues. The room was extremely hot, the road noise was extremely noisy and the wash basin in the bathroom was so small and very low. Sadly we won't be back unless perhaps the refurb improves things.
8
Keith
29 Jul 2025
·
Stayed 2 nights
Staff were very friendly and accommodating unfortunately our room was near the road so was very noisey at night, also creaky flooring.
Staff were very friendly and accommodating unfortunately our room was near the road so was very noisey at night, also creaky flooring.
4
Lee
8 Dec 2024
·
Stayed 1 night
Overall ok but the windows were thin as ice, you can hear absolutely everything going on outside. Constant banging and voices from the street. The wind noise felt like the windows were actually open.
Overall ok but the windows were thin as ice, you can hear absolutely everything going on outside. Constant banging and voices from the street. The wind noise felt like the windows were actually open.
6
Andy
3 Aug 2025
·
Stayed 2 nights
Pleasent enough staff and we added breakfast for i day which was good value. The location is also good and the car park is a must in Bournmouth. As for the room itself,,,i would rate as very average. Half the lights in the room did not work and only 1 electrical socket to run the all the appliances in room TV / Fan / Kettle. We were in a twin room so charging phones ETC became a relay ! The room furnature is very old and basic old brown wood , the type you see in charity shops. The carpet was also stained and worn, The beds were quite comfortable and the bed linin was clean. We were in the area for a wedding so did not spend a huge amount of time in the hotel. The location and the price point made it possable for our needs. Not the best....but certainly not the worst. Could be a lot better with some overdue TLC.
Pleasent enough staff and we added breakfast for i day which was good value. The location is also good and the car park is a must in Bournmouth. As for the room itself,,,i would rate as very average. Half the lights in the room did not work and only 1 electrical socket to run the all the appliances in room TV / Fan / Kettle. We were in a twin room so charging phones ETC became a relay ! The room furnature is very old and basic old brown wood , the type you see in charity shops. The carpet was also stained and worn, The beds were quite comfortable and the bed linin was clean. We were in the area for a wedding so did not spend a huge amount of time in the hotel. The location and the price point made it possable for our needs. Not the best....but certainly not the worst. Could be a lot better with some overdue TLC.
6
Sharon
27 Oct 2025
·
Stayed 2 nights
Good location from town centre Room was big, but tired. The room and some of the communal areas could do with painting. Bed was comfortable. Room and bathroom was clean, but could do with a little more cleaning around the skirting boards. I was a little worried about the hotel after reading some of the reviews, but it was fine. Staff were very friendly and helpful, Especially Sam
Good location from town centre Room was big, but tired. The room and some of the communal areas could do with painting. Bed was comfortable. Room and bathroom was clean, but could do with a little more cleaning around the skirting boards. I was a little worried about the hotel after reading some of the reviews, but it was fine. Staff were very friendly and helpful, Especially Sam
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AI-generated summary based on recent guest reviews
Service
Service is mixed: many guests praise friendly, helpful staff and easy check-in, but others report curt or rude interactions, slow or chaotic responses, room allocation or housekeeping errors, and deposit or ID requests that felt intrusive.
Related guest reviews
8
GERARD
30 Oct 2025
·
Stayed 2 nights
Easy check in, friendly staff, room all good, pool nice (squeaky floor boards)
Easy check in, friendly staff, room all good, pool nice (squeaky floor boards)
2
Stephen
15 Jun 2025
·
Stayed 2 nights
Got there lift to 3rd floor not working. Had to get lift to 2nd floor then walk to third. Got to room key didn’t work in door. Cleaner let us in and reported to maintenance. We went out to come back to reception to pick up new key. With lift still not working. On next day wife had just got out of shower when she heard someone putting a key in the door. She grabbed a towel and opened the door to find a male housekeeper saying this room should be empty. Who are you. So told him we were booked for two nights. So he went then came back asking our name. So I had to go down to sort it out with reception. Who told us we were booked into room 314 not 312. But they gave us 312 when we arrived it’s also on my receipt. Then Saturday morning we went down for breakfast and was told our room was not on the list…. Also when we got to breakfast there were no sausages or bacon and I would have to wait 10 minutes. Then the wife’s breakfast was cold and had to ask to put it in the microwave. The weekend was not relaxing because of the hotel.
Got there lift to 3rd floor not working. Had to get lift to 2nd floor then walk to third. Got to room key didn’t work in door. Cleaner let us in and reported to maintenance. We went out to come back to reception to pick up new key. With lift still not working. On next day wife had just got out of shower when she heard someone putting a key in the door. She grabbed a towel and opened the door to find a male housekeeper saying this room should be empty. Who are you. So told him we were booked for two nights. So he went then came back asking our name. So I had to go down to sort it out with reception. Who told us we were booked into room 314 not 312. But they gave us 312 when we arrived it’s also on my receipt. Then Saturday morning we went down for breakfast and was told our room was not on the list…. Also when we got to breakfast there were no sausages or bacon and I would have to wait 10 minutes. Then the wife’s breakfast was cold and had to ask to put it in the microwave. The weekend was not relaxing because of the hotel.
8
Richard
2 Nov 2025
·
Stayed 2 nights
Staff very friendly and helpful. Hotel a bit dated, could do with a make over but still comfortable and would stay again.
Staff very friendly and helpful. Hotel a bit dated, could do with a make over but still comfortable and would stay again.
4
Lewis
28 Sept 2025
·
Stayed 2 nights
Bed sheets hadnt been changed on arrival so found hair, food and other things in the sheets. To reception's credit they did move me to one that was clean, but changing the sheets between guests seems like the bare minimum for a hotel... Room was only accessible down steep slope - floors, corridors and room doors very noisy so you could hear everything and generally the place is extremely dated. The wing of the hotel where room 102 is has a very unpleasant smell. Plug sockets in bedroom and light in bathroom buzzed worryingly like an electrical short when turned on. That being said, I disagree with other reviews about the car park, which was fine out of season (although clearly too small if every room occupant wanted to park). The room cost was also particularly cheap. On reflection, would not recommend and wont be staying again.
Bed sheets hadnt been changed on arrival so found hair, food and other things in the sheets. To reception's credit they did move me to one that was clean, but changing the sheets between guests seems like the bare minimum for a hotel... Room was only accessible down steep slope - floors, corridors and room doors very noisy so you could hear everything and generally the place is extremely dated. The wing of the hotel where room 102 is has a very unpleasant smell. Plug sockets in bedroom and light in bathroom buzzed worryingly like an electrical short when turned on. That being said, I disagree with other reviews about the car park, which was fine out of season (although clearly too small if every room occupant wanted to park). The room cost was also particularly cheap. On reflection, would not recommend and wont be staying again.
8
Mary
11 Oct 2025
·
Stayed 2 nights
The hotel room was reasonably clean and spacious, although I was only one person in a double. I was really disappointed to find that the pool only opened at 9am. I wanted to be able to swim before breakfast, like you can in every other hotel I've ever stayed in with a pool. In the end this meant I didn't get to use the pool so feel that it was a waste of money booking this hotel. Although, the location was excellent for the conference I was at. The shower was difficult to use due to the angle and proximity to the tap end, but the water nicely hot. Staff were friendly and helpful, but the lift was out of order on the Friday and the Sunday of a weekend stay, which were my check in and check out days.
The hotel room was reasonably clean and spacious, although I was only one person in a double. I was really disappointed to find that the pool only opened at 9am. I wanted to be able to swim before breakfast, like you can in every other hotel I've ever stayed in with a pool. In the end this meant I didn't get to use the pool so feel that it was a waste of money booking this hotel. Although, the location was excellent for the conference I was at. The shower was difficult to use due to the angle and proximity to the tap end, but the water nicely hot. Staff were friendly and helpful, but the lift was out of order on the Friday and the Sunday of a weekend stay, which were my check in and check out days.
8
Harpreet
29 May 2025
·
Stayed 3 nights
We had quite a pleasant stay here. Initially we were a bit worried because it looks VERY run down. Definitely needs modernising. The room we were given had not been decorated in years and the mattress was quite uncomfortable. However, the staff were extremely helpful. They showed us a couple of alternative rooms so we can see which we prefer. We needed something suitable for us to have our little boy with us. The room we finally were given had a more comfortable mattress. The swimming pool was nice enough, something to do on a rainy day. The sauna is not great but we enjoyed the jacuzzi and pool. The hotel needs some refurbishment, but I can imagine it will be an extremely costly job. Location was great and parking was a bonus. We had to pay for parking but we would have to pay if we parked near the beach if we tayed somewhere further away. Overall pleasant experience.
We had quite a pleasant stay here. Initially we were a bit worried because it looks VERY run down. Definitely needs modernising. The room we were given had not been decorated in years and the mattress was quite uncomfortable. However, the staff were extremely helpful. They showed us a couple of alternative rooms so we can see which we prefer. We needed something suitable for us to have our little boy with us. The room we finally were given had a more comfortable mattress. The swimming pool was nice enough, something to do on a rainy day. The sauna is not great but we enjoyed the jacuzzi and pool. The hotel needs some refurbishment, but I can imagine it will be an extremely costly job. Location was great and parking was a bonus. We had to pay for parking but we would have to pay if we parked near the beach if we tayed somewhere further away. Overall pleasant experience.
8
Gary
21 Sept 2025
·
Stayed 1 night
Attended a wedding as I was to give the bride away so stayed here. The reception was also at this hotel and no complaints can be made, they were very accommodating and attentive. The food was very good, both for the wedding and breakfast. Be aware if you don’t book directly with the hotel you will be charged £12 for overnight parking. I was told as I was attending the wedding that it would be refunded to me, that never happened. All in all, as long as you are aware that the rooms are being updated and you may get one that has not been, regardless of what you pay then it is a pleasant comfortable stay.
Attended a wedding as I was to give the bride away so stayed here. The reception was also at this hotel and no complaints can be made, they were very accommodating and attentive. The food was very good, both for the wedding and breakfast. Be aware if you don’t book directly with the hotel you will be charged £12 for overnight parking. I was told as I was attending the wedding that it would be refunded to me, that never happened. All in all, as long as you are aware that the rooms are being updated and you may get one that has not been, regardless of what you pay then it is a pleasant comfortable stay.
6
Rachel Xue
27 May 2024
·
Stayed 3 nights
The overall condition of the hotel looks abit tired and could do with some modernization. The service provided from staff is not great. I have stated that I needed lactose-free diet and would like alternative to dairy milk for coffee prior to my stay. However, this was not tended to. I spoke to the staff and they said they would look into this for the next few days but nothing was done. It also seemed that the staff was not aware that I had already booked and paid for daily breakfast. The water pressure from shower spray is appalling, worse than the basin tap. Also, no hot water for showering was available. Great location but will not stay here again.
The overall condition of the hotel looks abit tired and could do with some modernization. The service provided from staff is not great. I have stated that I needed lactose-free diet and would like alternative to dairy milk for coffee prior to my stay. However, this was not tended to. I spoke to the staff and they said they would look into this for the next few days but nothing was done. It also seemed that the staff was not aware that I had already booked and paid for daily breakfast. The water pressure from shower spray is appalling, worse than the basin tap. Also, no hot water for showering was available. Great location but will not stay here again.
8
ella
30 May 2024
·
Stayed 1 night
The hotel was lovely great rooms and ideal location was really impressed with the value for money. However the member of staff at reception was extremely rude and really let down our stay.
The hotel was lovely great rooms and ideal location was really impressed with the value for money. However the member of staff at reception was extremely rude and really let down our stay.
6
Sharon
27 Oct 2025
·
Stayed 2 nights
Good location from town centre Room was big, but tired. The room and some of the communal areas could do with painting. Bed was comfortable. Room and bathroom was clean, but could do with a little more cleaning around the skirting boards. I was a little worried about the hotel after reading some of the reviews, but it was fine. Staff were very friendly and helpful, Especially Sam
Good location from town centre Room was big, but tired. The room and some of the communal areas could do with painting. Bed was comfortable. Room and bathroom was clean, but could do with a little more cleaning around the skirting boards. I was a little worried about the hotel after reading some of the reviews, but it was fine. Staff were very friendly and helpful, Especially Sam
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AI-generated summary based on recent guest reviews
Location
Central and walkable for the beach, BIC and town, which many guests value. Downsides mentioned include a steep hill on approach for some routes and night-time noise from roads and nearby venues.
Related guest reviews
8
Tony
10 Dec 2025
·
Stayed 1 night
The hotel is excellently located and has excellent parking, albeit at extra cost unless you book directly with the hotel. One of the reception staff was a little curt, one pleasant but the former was not unpleasant or rude. The room I had was very dowdy and in need of decorating. It was however very clean with an excellent TV and a fairly generous supply of tea and coffee. The bed was comfortable and the linen was fresh. Best of all the shower, although a mixer type running from the taps, was so good and it was easy to get the balance right. I have had much worse showers in more much more expensive establishments. A rubber anti slip mat was supplied and, again, the towels were clean and the toilet and sink were old but clean. Please don’t let my comments about the old style and worn appearance of the room put you off. It has a pool, bar and would cater for your needs very well. I have stayed here before and will not hesitate to book again if I need an inexpensive room in the area.
The hotel is excellently located and has excellent parking, albeit at extra cost unless you book directly with the hotel. One of the reception staff was a little curt, one pleasant but the former was not unpleasant or rude. The room I had was very dowdy and in need of decorating. It was however very clean with an excellent TV and a fairly generous supply of tea and coffee. The bed was comfortable and the linen was fresh. Best of all the shower, although a mixer type running from the taps, was so good and it was easy to get the balance right. I have had much worse showers in more much more expensive establishments. A rubber anti slip mat was supplied and, again, the towels were clean and the toilet and sink were old but clean. Please don’t let my comments about the old style and worn appearance of the room put you off. It has a pool, bar and would cater for your needs very well. I have stayed here before and will not hesitate to book again if I need an inexpensive room in the area.
8
david
29 Jul 2025
·
Stayed 5 nights
Close to town beach take aways and restaurants and buses to reach many places.Ideal location for everything aI wanted to do
Close to town beach take aways and restaurants and buses to reach many places.Ideal location for everything aI wanted to do
6
Martin
4 Aug 2025
·
Stayed 3 nights
Property was clean,close to the pier,but the noise especially at night time from close night club was too loud,even when we had closed windows,still can hear banging from the sound systems.Other think which was annoying was the loudly creaking floor,which is like 100years old,need to be fixed for 100% Overall great location and nice and quite hotel at weekdays(not weekends)
Property was clean,close to the pier,but the noise especially at night time from close night club was too loud,even when we had closed windows,still can hear banging from the sound systems.Other think which was annoying was the loudly creaking floor,which is like 100years old,need to be fixed for 100% Overall great location and nice and quite hotel at weekdays(not weekends)
10
Tony
29 Jul 2025
·
Stayed 3 nights
Near the shops, beach and a nice local pub that did food The Hop inn plus restaurants, cafes all in walking distance
Near the shops, beach and a nice local pub that did food The Hop inn plus restaurants, cafes all in walking distance
8
Mary
11 Oct 2025
·
Stayed 2 nights
The hotel room was reasonably clean and spacious, although I was only one person in a double. I was really disappointed to find that the pool only opened at 9am. I wanted to be able to swim before breakfast, like you can in every other hotel I've ever stayed in with a pool. In the end this meant I didn't get to use the pool so feel that it was a waste of money booking this hotel. Although, the location was excellent for the conference I was at. The shower was difficult to use due to the angle and proximity to the tap end, but the water nicely hot. Staff were friendly and helpful, but the lift was out of order on the Friday and the Sunday of a weekend stay, which were my check in and check out days.
The hotel room was reasonably clean and spacious, although I was only one person in a double. I was really disappointed to find that the pool only opened at 9am. I wanted to be able to swim before breakfast, like you can in every other hotel I've ever stayed in with a pool. In the end this meant I didn't get to use the pool so feel that it was a waste of money booking this hotel. Although, the location was excellent for the conference I was at. The shower was difficult to use due to the angle and proximity to the tap end, but the water nicely hot. Staff were friendly and helpful, but the lift was out of order on the Friday and the Sunday of a weekend stay, which were my check in and check out days.
8
Nicola
23 Jul 2025
·
Stayed 1 night
Centrally located, easy access to beach and shopping. Great value for money.
Centrally located, easy access to beach and shopping. Great value for money.
4
Darren
6 Jul 2025
·
Stayed 2 nights
Noise from nightclub until 3.30am, noise from floor boards and guests within hotel too. Lack of sleep due to above. Lifts have not worked for over 2 months
Noise from nightclub until 3.30am, noise from floor boards and guests within hotel too. Lack of sleep due to above. Lifts have not worked for over 2 months
10
Scott
1 Feb 2025
·
Stayed 1 night
A lovely location close to the centre of town and the beautiful sandy beaches
A lovely location close to the centre of town and the beautiful sandy beaches
8
Nicola
2 Jul 2024
·
Stayed 2 nights
The building is old & needs updating. But the staff is excellent, and it’s convenient to the beautiful beach, Bournemouth centre and good restaurants.
The building is old & needs updating. But the staff is excellent, and it’s convenient to the beautiful beach, Bournemouth centre and good restaurants.
6
Sharon
27 Oct 2025
·
Stayed 2 nights
Good location from town centre Room was big, but tired. The room and some of the communal areas could do with painting. Bed was comfortable. Room and bathroom was clean, but could do with a little more cleaning around the skirting boards. I was a little worried about the hotel after reading some of the reviews, but it was fine. Staff were very friendly and helpful, Especially Sam
Good location from town centre Room was big, but tired. The room and some of the communal areas could do with painting. Bed was comfortable. Room and bathroom was clean, but could do with a little more cleaning around the skirting boards. I was a little worried about the hotel after reading some of the reviews, but it was fine. Staff were very friendly and helpful, Especially Sam
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed, ranging from good value and tasty to cold, limited or poorly replenished, with occasional staffing or organisation issues. Evening dining is sometimes unavailable, so guests often eat elsewhere or bring food to the bar.
Related guest reviews
8
Mark
11 Aug 2025
·
Stayed 2 nights
Good spot re location. Breakfast a bit slow and bland. Otherwise did what it said on the tin
Good spot re location. Breakfast a bit slow and bland. Otherwise did what it said on the tin
8
Mickey
7 Aug 2025
·
Stayed 3 nights
Although the rooms need updating, we very much enjoyed our stay at the trouville. Breakfast was of good quality, the staff , fast and efficient. Helpful reception staff. The pool and sauna a pleasant suprise.
Although the rooms need updating, we very much enjoyed our stay at the trouville. Breakfast was of good quality, the staff , fast and efficient. Helpful reception staff. The pool and sauna a pleasant suprise.
8
Humayu
14 Aug 2025
·
Stayed 3 nights
We went for a family trip to Bournemouth we booked this hotel, and it was absolutely amazing. They gave us refurbished family room which was just perfect. My only comment is for breakfast timing is very short as I’m there to enjoy my time, also the food order for breakfast needs to be organised may be give Breakfast order form to your guests to choose what they want to eat, a lot of mistakes and confusion I have seen during my stay.
We went for a family trip to Bournemouth we booked this hotel, and it was absolutely amazing. They gave us refurbished family room which was just perfect. My only comment is for breakfast timing is very short as I’m there to enjoy my time, also the food order for breakfast needs to be organised may be give Breakfast order form to your guests to choose what they want to eat, a lot of mistakes and confusion I have seen during my stay.
4
Susan W
3 Dec 2024
·
Stayed 1 night
we stay at the Trouville twice a year and accept it for what it is, cheap and cheerful, a place to lay your head after a day at the Christmas market. this time however the breakfast was such a debacle we will not eat there again. we were told it was buffet, but there were only rather old bacon and eggs in the hot plate. We asked for extra items and were told it would be 10 minutes. About half an hour later, we asked for it to go, to be told it was nearly ready and they didn't have a box. We got 3 times the food we asked for, inedible mushrooms beans came another 5 minutes later and were cold. I was dumping the key and not saying anything when the guy on reception, who was involved in the restaurant, asked how our stay was. he explained they had had a large group in and had only offered them a continental! there were dirty tables all over the restaurant.
we stay at the Trouville twice a year and accept it for what it is, cheap and cheerful, a place to lay your head after a day at the Christmas market. this time however the breakfast was such a debacle we will not eat there again. we were told it was buffet, but there were only rather old bacon and eggs in the hot plate. We asked for extra items and were told it would be 10 minutes. About half an hour later, we asked for it to go, to be told it was nearly ready and they didn't have a box. We got 3 times the food we asked for, inedible mushrooms beans came another 5 minutes later and were cold. I was dumping the key and not saying anything when the guy on reception, who was involved in the restaurant, asked how our stay was. he explained they had had a large group in and had only offered them a continental! there were dirty tables all over the restaurant.
4
Gabriella
16 Aug 2025
·
Stayed 3 nights
Fantastic location, 5 mins away from the beach and restaurants. The staff were nice and helpful. On the other hand, the hotel was very dated, carpet and doors very dirty, the main lift was out of order. No air conditioning in the entire hotel. Our room was compact, the bathroom clean and spacious, the carpet dirty, newish furniture, two fans to cool the room down. The view out of the window was a dirty wall, only 2 feet away, limiting the natural light. Breakfast options were very limited, only cereals, fruits and yogurts available, no decaf tea/coffee. The full English breakfast was good, but small. No gluten free options at all. The chairs were dirty and the room looked untidy. We will not be staying there again.
Fantastic location, 5 mins away from the beach and restaurants. The staff were nice and helpful. On the other hand, the hotel was very dated, carpet and doors very dirty, the main lift was out of order. No air conditioning in the entire hotel. Our room was compact, the bathroom clean and spacious, the carpet dirty, newish furniture, two fans to cool the room down. The view out of the window was a dirty wall, only 2 feet away, limiting the natural light. Breakfast options were very limited, only cereals, fruits and yogurts available, no decaf tea/coffee. The full English breakfast was good, but small. No gluten free options at all. The chairs were dirty and the room looked untidy. We will not be staying there again.
8
Gary
21 Sept 2025
·
Stayed 1 night
Attended a wedding as I was to give the bride away so stayed here. The reception was also at this hotel and no complaints can be made, they were very accommodating and attentive. The food was very good, both for the wedding and breakfast. Be aware if you don’t book directly with the hotel you will be charged £12 for overnight parking. I was told as I was attending the wedding that it would be refunded to me, that never happened. All in all, as long as you are aware that the rooms are being updated and you may get one that has not been, regardless of what you pay then it is a pleasant comfortable stay.
Attended a wedding as I was to give the bride away so stayed here. The reception was also at this hotel and no complaints can be made, they were very accommodating and attentive. The food was very good, both for the wedding and breakfast. Be aware if you don’t book directly with the hotel you will be charged £12 for overnight parking. I was told as I was attending the wedding that it would be refunded to me, that never happened. All in all, as long as you are aware that the rooms are being updated and you may get one that has not been, regardless of what you pay then it is a pleasant comfortable stay.
8
Ashley
28 Sept 2025
·
Stayed 3 nights
Basic but clean room, good freshly cooked breakfast and nice pool. Hotel was generally clean too with a nice bar area and helpful staff. Tired decor in some areas (rooms and corridors) but not uncommon in many seaside hotels.
Basic but clean room, good freshly cooked breakfast and nice pool. Hotel was generally clean too with a nice bar area and helpful staff. Tired decor in some areas (rooms and corridors) but not uncommon in many seaside hotels.
8
Diane
4 Aug 2025
·
Stayed 2 nights
The bed was comfortable and the breakfast was very good 👍
The bed was comfortable and the breakfast was very good 👍
6
Patrick
14 May 2025
·
Stayed 2 nights
The hotel is pretty shabby. The room was functional, but a bit grubby. The toilet seat was broken. The wall paper was coming off the wall and the shower was an angry teacher with a lisp. Breakfast was chaos as they constantly ran out of food. Not enough staff to maintain the demand at breakfast. Tables were left uncleared.
The hotel is pretty shabby. The room was functional, but a bit grubby. The toilet seat was broken. The wall paper was coming off the wall and the shower was an angry teacher with a lisp. Breakfast was chaos as they constantly ran out of food. Not enough staff to maintain the demand at breakfast. Tables were left uncleared.
6
Margaret
23 Jul 2025
·
Stayed 2 nights
Needs total refurbishment and clean. Paid for 2 breakfasts at £12.95 each and basically got 1 egg on toast and 1jam and toast. Manager hasn’t acknowledged by complaint. Very disappointing. Pool wasn’t clean and no treadmill in the gym
Needs total refurbishment and clean. Paid for 2 breakfasts at £12.95 each and basically got 1 egg on toast and 1jam and toast. Manager hasn’t acknowledged by complaint. Very disappointing. Pool wasn’t clean and no treadmill in the gym
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AI-generated summary based on recent guest reviews
8
barry
7 Mar 2026
·
Stayed 4 nights
Problems with first room were quickly dealt with and next room was good. Good value for money. Hot tub was not that hot.
Problems with first room were quickly dealt with and next room was good. Good value for money. Hot tub was not that hot.
2
Sophie
3 Mar 2026
·
Stayed 2 nights
Filthy rooms, damp windows riddled in mould. Emailed the manager was offered money of a return stay, have asked for a refund but he won’t reply now. No warning if a party which was extremely loud and coming through the floors, the receptionist was rude, yawning and disinterested. Tv controller had only one battery in it. Dirty walls.
Filthy rooms, damp windows riddled in mould. Emailed the manager was offered money of a return stay, have asked for a refund but he won’t reply now. No warning if a party which was extremely loud and coming through the floors, the receptionist was rude, yawning and disinterested. Tv controller had only one battery in it. Dirty walls.
2
Lorna
1 Mar 2026
·
Stayed 2 nights
Disgusting dirty
Disgusting dirty
6
Sam
28 Feb 2026
·
Stayed 1 night
When we stayed the hotel was in the process of having some much needed decorating. But when finished and new doors fitted this hotel will be a the great hotel im sure it wonce was
When we stayed the hotel was in the process of having some much needed decorating. But when finished and new doors fitted this hotel will be a the great hotel im sure it wonce was
10
Ross
24 Feb 2026
·
Stayed 1 night
Perfect ,
Perfect ,
FAQs about Trouville Bournemouth - OCEANA COLLECTION
Is parking available at the hotel?
Yes, self-parking is available on-site for a fee of GBP 12.00 per day.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee of approximately GBP 12.95 for adults and GBP 6.95 for children.
Does the hotel allow pets?
Yes, pets are allowed in specific rooms only, with a fee of GBP 20 per pet, per night, and a deposit of GBP 50. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Late check-out may be available for a fee of GBP 20, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Elevators are available for ease of access.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located in Bournemouth, just 0.2 km from Bournemouth International Centre and within a 5-minute walk of Oceanarium. Bournemouth Beach is 0.4 km away.
Does the hotel have a swimming pool?
Yes, the hotel features both an indoor pool and an outdoor heated pool, with access available from 9:00 AM to 9:00 PM.
What are the policies regarding children staying at the hotel?
Children are welcome at the hotel, and kids can stay for free up to a certain age, which is not specified.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of cribs or rollaway beds. Guests are encouraged to contact the property directly for specific requests regarding additional bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 87.79594580993653USD
- 2026-09-05: 64.83153182754516USD
- 2026-09-06: 65.76700411987305USD
- 2026-09-07: 65.76700411987305USD
- 2026-09-08: 66.43666633911133USD
- 2026-09-09: 66.24107793807984USD
- 2026-09-10: 66.08088834838867USD
- 2026-09-11: 66.33739903411865USD
- 2026-09-12: 94.87240300750733USD
- 2026-09-13: 66.35134146957397USD
- 2026-09-14: 66.42667138061523USD
- 2026-09-15: 66.40668146362304USD
- 2026-09-16: 66.40668146362304USD
- 2026-09-17: 66.40668146362304USD
- 2026-09-18: 66.40668146362304USD
- 2026-09-19: 94.91238284149169USD
- 2026-09-20: 66.40668146362304USD
- 2026-09-21: 66.40668146362304USD
- 2026-09-22: 66.40668146362304USD
- 2026-09-23: 66.42667138061523USD
- 2026-09-24: 66.40668146362304USD
- 2026-09-25: 71.16429499893188USD
- 2026-09-26: 71.16429499893188USD
- 2026-09-27: 66.43666633911133USD
- 2026-09-28: 66.35134146957397USD
- 2026-09-29: 66.1621549812317USD
- 2026-09-30: 66.1621549812317USD
- 2026-10-01: 65.79331177215576USD
- 2026-10-02: 70.49698088607788USD
- 2026-10-03: 70.49698088607788USD
- 2026-10-04: 65.79331177215576USD
- 2026-10-05: 65.79331177215576USD
- 2026-10-06: 65.79331177215576USD
- 2026-10-07: 65.79331177215576USD
- 2026-10-08: 66.40668146362304USD
- 2026-10-09: 75.92190853424073USD
- 2026-10-10: 75.1622916885376USD
- 2026-10-11: 65.73701924438477USD
- 2026-10-12: 65.76700411987305USD
- 2026-10-13: 66.42667138061523USD
- 2026-10-14: 66.42667138061523USD
- 2026-10-15: 66.43666633911133USD
- 2026-10-16: 71.16429499893188USD
- 2026-10-17: 71.18428491592407USD
- 2026-10-18: 66.40668146362304USD
- 2026-10-19: 66.40668146362304USD
- 2026-10-20: 66.40668146362304USD
- 2026-10-21: 66.43666633911133USD
- 2026-10-22: 66.40668146362304USD
- 2026-10-23: 71.18428491592407USD
- 2026-10-24: 71.18428491592407USD
- 2026-10-25: 66.40668146362304USD
- 2026-10-26: 66.42667138061523USD
- 2026-10-27: 66.40668146362304USD
- 2026-10-28: 66.40668146362304USD
- 2026-10-29: 66.40668146362304USD
- 2026-10-30: 71.18428491592407USD
- 2026-10-31: 71.18428491592407USD
- 2026-11-01: 61.69904272079468USD
- 2026-11-02: 61.69904272079468USD
- 2026-11-03: 61.67905280380249USD
- 2026-11-04: 61.69904272079468USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 9:00 AM to 9:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
- Self parking fee: GBP 12.00 per day
- Pet deposit: GBP 50.00 per stay
- Pet fee: GBP 20 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: GBP 20.00 (subject to availability)
- Hosted evening meal: GBP 23.95
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Housekeeping
Banquet facilities
Services
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Activities
Swimming pool
Pool indoor
Outdoor heated pool
Evening Entertainment
Pool (Indoor)
Outdoor Furniture
General
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Packed lunches
Breakfast in the room
Family room
Snack Bar/Deli
Parking
Parking
Parking Onsite
Internet
Free wi-fi