Is parking available at the property?

Free valet parking is available on-site, with limited parking spaces.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee, approximately USD 10 to 40 for adults and USD 5 to 30 for children.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

Where is the property located in relation to key landmarks?

The hotel is located in Piantini, just steps from Acropolis Center and a 4-minute drive from the National Museum. It is 2.1 miles from Centro Olimpico and 3.6 miles from the National Palace.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. The pool features a poolside bar and is open during specific operational hours.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. It is advisable to contact the property directly for requests regarding additional sleeping arrangements.

InterContinental Real Santo Domingo - Luxury Hotel Stay

Average nightly price at InterContinental Real Santo Domingo by IHG by month, last 12 months (USD)
Month	Average price
January	$210
February	$207
March	$191
April	$184
May	$179
June	$199
July	$204
August	$197
September	$202
October	$220
November	$233
December	$196

What guests think

Across recent reviews, InterContinental Real Santo Domingo by IHG earns strong praise for attentive service and overall comfort, while a smaller number report occasional drawbacks such as musty odors, slow water heating, or unclear inclusions during their stay.

Guests highlight the pool and spa, the 21st-floor lounge, and easy parking/valet, though some note the poolside experience could be better and valet is not available at all hours. Rooms are often spacious with attractive bathrooms and city views. Set in a central, safe area near shopping and restaurants, it suits both business and leisure travelers looking for a polished base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the pool and spa, appreciate lounge access, and find parking and valet convenient. Some mention the poolside experience could be better, and valet is not available around the clock.

Related guest reviews

8

Jenssy

Oct 26, 2024

·

Stayed 4 nights

As a women traveling alone- I looked for a hotel that offered valet parking. In my ignorance, I wasn’t aware that it wasn’t available at all hours. I had to park my car in the garage at 2am alone- which defeated the purpose of the valet parking. Other than that slight inconvenience everything else was amazing! I will definitely return.

10

Mariela

Aug 13, 2023

·

Stayed 2 nights

Fuimos para celebrar nuestro aniversario y la pasamos demasiado bien, desde la habitación, los restaurantes el personal del hotel y no hablar del spa, excelente todo!

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10

Kerwin

Sep 30, 2025

·

Stayed 4 nights

El SPA fue espectacular, personal muy amable y servicial, room service , rapido ,bueno , el personal del Restaurante muy servicial, comida espectacular, En fin toda una exeperiencia positiva

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10

Pedro

Jul 17, 2025

·

Stayed 3 nights

A True Gem in the Heart of the Capital – Unforgettable Experience! From the moment we arrived, the service was nothing short of exceptional. The valet team greeted us with warmth and professionalism, setting the tone for what would become an unforgettable stay. The staff throughout the hotel were incredibly friendly and always ready to assist with a smile. In celebration of our anniversary, they upgraded our room to a suite—and it was absolutely glorious! Spacious, elegant, and with breathtaking views, it truly made our trip feel extra special. The on-site dining options are impressive, but the sushi restaurant is an absolute must-try—fresh, flavorful, and beautifully presented. The spa experience was equally amazing. I highly recommend the deep tissue massage for total relaxation. The salon was top-notch as well. The pool area, the jacuzzi, and the bar service all exceeded expectations. Everywhere you turn, there’s something to enjoy, and the hospitality is consistent throughout. If you’re staying in the capital area, this hotel is a must. I’ve already booked my return trip in two weeks—because once you experience this level of service and these stunning views, you’ll want to come back again and again.

10

Bernardo Luis Francisco

Sep 12, 2025

·

Stayed 5 nights

Valet parking

10

LUIS

May 6, 2023

·

Stayed 4 nights

This hotel offers an excellent level of service and it has been refurbished in every respect since my last visit. The new look and improved services reflect its reputation and tradition of high quality. Amenities are exceptional (gym, spa, pool) and the location near Mirador Park and shopping is the best in the city. Highly recommended.

10

German E

Apr 30, 2025

·

Stayed 4 nights

It was a great place, service was a tad slow but not bad, the drinks could be better poolside

10

Jesse

Jun 22, 2025

·

Stayed 1 night

Clean, excellent service, great pool and view

10

Alexis

Jul 14, 2025

·

Stayed 11 nights

We had a very nice stay! Staff was great. Hotel location was very convenient with many amenities and restaurants nearby. Rooms and common areas were immaculately clean and well maintained. Parking was super easy.

10

David R

Apr 7, 2025

·

Stayed 2 nights

I've stayed at this hotel eight times. The staff is excellent from start to finish. I highly recommend you upgrade to the 21st floor lounge experience, the food, staff and views are amazing.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the property as very clean and well maintained. A smaller number report humidity or musty odors in some areas and isolated issues like a dirty salon or a roach.

Related guest reviews

10

LUIS

Aug 16, 2023

·

Stayed 3 nights

Enjoyed the stay. Very nice room w hot tub but carpet was very musty and smelled wet.

2

Melisa

Aug 23, 2025

·

Stayed 1 night

The property HAD a horrible humidity smeñl from the moment you enter and the AC in the room doesn't cool at all. Was hoping for a better atmosphere.

6

Araceli

Aug 24, 2025

·

Stayed 2 nights

I was very disappointed, though staff were very friendly and made efforts to fix the situation. In a 5 star hotel, beds were extremely uncomfortable, hard, felt old and to top off had a roach in my room.

10

Aimee

Nov 4, 2025

·

Stayed 3 nights

Room clean Staff courteous

8

Tamara

Aug 24, 2025

·

Stayed 1 night

Las camas tenían un perfume muy fuerte. La habitación limpia. Estábamos en el piso 22, pero no nos informaron que había en el piso 21 un happy hours de 6 pm en adelante así que no lo disfrutamos y un lugar para desayunar hasta las 11. Volvería a quedarme ya sabiendo esto. El spa super genial, la Sra Sara excelente. El salón deben limpiarlo mejor, estaba muy sucio y con mal olor.

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10

kenneth

Jan 17, 2026

·

Stayed 4 nights

Clean room, staff, breakfast.

10

hayde rogina

Jun 25, 2025

·

Stayed 8 nights

Clean

10

Jesse

Jun 22, 2025

·

Stayed 1 night

Clean, excellent service, great pool and view

10

Marilu

Aug 25, 2025

·

Stayed 6 nights

Intercontinental did not disappoint:) We are used to the Embassy Suites and while the buffet breadsticks is better there, this hotel is immaculately kept and the service was great! Clean and the bathroom was beautiful! Will return!

10

Alexis

Jul 14, 2025

·

Stayed 11 nights

We had a very nice stay! Staff was great. Hotel location was very convenient with many amenities and restaurants nearby. Rooms and common areas were immaculately clean and well maintained. Parking was super easy.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with appealing bathrooms and views, and quiet rooms are available on request. Some guests encountered AC performance or hot-water delays, and a few found the beds uncomfortable.

Related guest reviews

10

GIULIANO

Dec 28, 2025

·

Stayed 3 nights

Clean and comfortable room.

6

Araceli

Aug 24, 2025

·

Stayed 2 nights

I was very disappointed, though staff were very friendly and made efforts to fix the situation. In a 5 star hotel, beds were extremely uncomfortable, hard, felt old and to top off had a roach in my room.

10

GIULIANO

Dec 25, 2023

·

Stayed 3 nights

Excelent hotel. Clean. Beautiful room and bathroom. Highly recommend.

10

Wilfrido

Jul 19, 2025

·

Stayed 1 night

Great location and beautiful views

10

ELIZABETH

Jul 13, 2024

·

Stayed 1 night

Hotel is great, hot water takes a lot of time for it to flow....do not take a dyson hairdryer it will kill electrical breakers

10

Lethia

Nov 23, 2025

·

Stayed 2 nights

Loved this hotel. The staff, the rooms , the pool and the breakfast well worth it in a desirable neighborhood. Thank you.

10

Katherina

Oct 29, 2023

·

Stayed 2 nights

Excellent and spacious rooms with attention to detail and safe community

10

Fernando

Nov 24, 2024

·

Stayed 4 nights

Asked for a quiet room and they set me up with one. Hotel looks great,. Staff is friendly and on top of their game.

6

Monica

Dec 26, 2023

·

Stayed 1 night

El aire acondicionado de la habitación no enfrió y fue reportado

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10

Daniel

Apr 4, 2024

·

Stayed 2 nights

Great location, great service from the staff. Nice Comfortable bedromm

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, attentive, and professional across departments. A few guests reported front-desk miscommunication or slow restaurant/pool service.

Related guest reviews

10

YORAM

Oct 10, 2023

·

Stayed 4 nights

Great property very nice size room very clean. and outstanding service. I fell at the shower and hurt my back, the hotel manager provided me with a hotel transportation and a personal security/ translator to take me to the hospital, stayed with me the all 5 hours then went and got me my medical, and was checking on me all rest of the day. I’ll definitely be back.

6

vladimir

Aug 9, 2022

·

Stayed 1 night

I travel to the Dominican Republic very frequently on Business. One of my favorite places has always been the Intercontinental hotel. The staff has always been wonderful. But on this occasion the front office manager Olaine Morillo was extremely rude and very unpolite. She would not allow my wife to even finish a sentence or express our dissatisfaction with the fact that Ms. Morillo attempted to sell us an additional room to accommodate our two minor children because according to her the rooms capacity was only 4 people. After a few exchanges MS. Morillo offred us the option to pay an additional fee of $30.00 per person to stay in the same two rooms that we had already booked. We were more comfortable with this option that should of been offered initially. Olaine Morillo offered us to pay an additional $435.00 to upgrade to connecting rooms and adding an additional room. While the issue was solved with $60.00. This was the first and only negative experience at the Intercontinental. Very poor attitude and behavior on the part of the front office manager.

6

Eddie

Aug 2, 2025

·

Stayed 1 night

La propiedad es lujosa, muy bonita, una excelente ubicación, la habitación fue bonita, amplia y camas en buen estado. El servicio en el restaurante no fue bueno, en la recepción no fueron tan eficiente y poca información o descortés. El chk in fue rápido. Mi reserva fue fácil de encontrar pero fue muy poco atento y ni se tomaron un momento para explicarme dónde o cómo podía llegar a mi habitación. El parqueador fue muy amable y muy eficiente. En el restaurante fueron muy desatento, creo que uno de mi error fue pagar la cena por Expedia. Creo que pagué más que lo que recibí, tuve que pagar extra. Pague una cena gratis para dos y terminamos pagando 35 dólares más. El servicio en el restaurante en cena y desayuno malas. Por cierto, los postres no estaban bueno. Nos llevamos uno a la habitación, fue el tiramisú y se sentía dañado. Cuando llegué al restaurante en el desayuno había un señor con acento, él fue muy educado, nos recibió muy bien pero ya los meseros nada que ver. Llame dos veces a servicio de habitacion solicitando algunas cosas y fueron muy eficiente.

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10

Jonathan

Oct 14, 2025

·

Stayed 5 nights

Staff are amazing and so polite

10

Lethia

Nov 23, 2025

·

Stayed 2 nights

Loved this hotel. The staff, the rooms , the pool and the breakfast well worth it in a desirable neighborhood. Thank you.

10

Giselle

Oct 15, 2025

·

Stayed 1 night

Excellent service staff 10/10

4

Antonio Ariel Luna

Jun 20, 2025

·

Stayed 7 nights

Front desk failed to verify our reservation included breakfast so, we missed the first morning. Glad I went back next day an another clerk was able to verify our breakfast was part of the reservation. They didn't even offer anything for their mistake in making us buy breakfast from some other place.

10

emilio

Jul 20, 2025

·

Stayed 1 night

Front desk was very professional.

10

Alexis

Jul 14, 2025

·

Stayed 11 nights

We had a very nice stay! Staff was great. Hotel location was very convenient with many amenities and restaurants nearby. Rooms and common areas were immaculately clean and well maintained. Parking was super easy.

10

David R

Apr 7, 2025

·

Stayed 2 nights

I've stayed at this hotel eight times. The staff is excellent from start to finish. I highly recommend you upgrade to the 21st floor lounge experience, the food, staff and views are amazing.

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AI-generated summary based on recent guest reviews

Location

Central and convenient, near shopping, restaurants, and business areas; many felt the neighborhood was safe. Well positioned for both business and leisure.

Related guest reviews

10

Celso

Jan 10, 2025

·

Stayed 5 nights

Excellent location and great accommodations. The staff shows pride in their work.

8

Yokaira

Jun 24, 2024

·

Stayed 1 night

I have stayed here before and its one of the best places to stay. Centeral to everything and in a good area. Cant beat it.

8

paola

Sep 8, 2023

·

Stayed 3 nights

Prime location

10

Wilfrido

Jul 19, 2025

·

Stayed 1 night

Great location and beautiful views

10

RAMON

Dec 23, 2022

·

Stayed 19,348 nights

It is very neat business hotel in the best area of the city.

8

Tatiana

May 25, 2025

·

Stayed 6 nights

Good location if you need to be in that area.

10

Adeepa

Dec 6, 2024

·

Stayed 4 nights

Amazing stay in a beautiful hotel in the center of the action. Hotel made it very easy to do everything we needed to. I can’t wait to stay again!

10

Esmeralda

Jan 20, 2024

·

Stayed 4 nights

Hotel is located around restaurants shopping mall

10

Alexis

Jul 14, 2025

·

Stayed 11 nights

We had a very nice stay! Staff was great. Hotel location was very convenient with many amenities and restaurants nearby. Rooms and common areas were immaculately clean and well maintained. Parking was super easy.

10

Allan J

Oct 10, 2024

·

Stayed 1 night

Close to everything

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AI-generated summary based on recent guest reviews

Dining

Breakfast and overall food quality receive frequent praise. Some guests cite inconsistent restaurant or poolside service.

Related guest reviews

8

Guido

Feb 16, 2023

·

Stayed 2 nights

Das IHG ist ein sehr komfortables Hotel, Flughafen und Altstadt sind mit dem Taxi erreichbar (30-40 USD), Zimmer gut eingerichtet, mit grossem Pool. Das Beste von allem ist jedoch das Frühstücksrestaurant, sicher das beste auf unserer 2-wöchigen Reise durch Luxushotels in der Dom. Rep.

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10

Rubby

Jul 27, 2025

·

Stayed 2 nights

I love the staff they are very attentive. The location is excellent. Great experience. Suggestion to improve the lounge variety at dinner time.

10

amanda

Apr 15, 2024

·

Stayed 3 nights

brilliant hotel, food amazing, staff really helpful pools amazing and whole hotel spotless

6

Eddie

Aug 2, 2025

·

Stayed 1 night

La propiedad es lujosa, muy bonita, una excelente ubicación, la habitación fue bonita, amplia y camas en buen estado. El servicio en el restaurante no fue bueno, en la recepción no fueron tan eficiente y poca información o descortés. El chk in fue rápido. Mi reserva fue fácil de encontrar pero fue muy poco atento y ni se tomaron un momento para explicarme dónde o cómo podía llegar a mi habitación. El parqueador fue muy amable y muy eficiente. En el restaurante fueron muy desatento, creo que uno de mi error fue pagar la cena por Expedia. Creo que pagué más que lo que recibí, tuve que pagar extra. Pague una cena gratis para dos y terminamos pagando 35 dólares más. El servicio en el restaurante en cena y desayuno malas. Por cierto, los postres no estaban bueno. Nos llevamos uno a la habitación, fue el tiramisú y se sentía dañado. Cuando llegué al restaurante en el desayuno había un señor con acento, él fue muy educado, nos recibió muy bien pero ya los meseros nada que ver. Llame dos veces a servicio de habitacion solicitando algunas cosas y fueron muy eficiente.

Translate

10

Lethia

Nov 23, 2025

·

Stayed 2 nights

Loved this hotel. The staff, the rooms , the pool and the breakfast well worth it in a desirable neighborhood. Thank you.

10

Kerwin

Sep 30, 2025

·

Stayed 4 nights

El SPA fue espectacular, personal muy amable y servicial, room service , rapido ,bueno , el personal del Restaurante muy servicial, comida espectacular, En fin toda una exeperiencia positiva

Translate

10

Anthony

Feb 11, 2025

·

Stayed 2 nights

24 hour room service

10

Pedro

Jul 17, 2025

·

Stayed 3 nights

A True Gem in the Heart of the Capital – Unforgettable Experience! From the moment we arrived, the service was nothing short of exceptional. The valet team greeted us with warmth and professionalism, setting the tone for what would become an unforgettable stay. The staff throughout the hotel were incredibly friendly and always ready to assist with a smile. In celebration of our anniversary, they upgraded our room to a suite—and it was absolutely glorious! Spacious, elegant, and with breathtaking views, it truly made our trip feel extra special. The on-site dining options are impressive, but the sushi restaurant is an absolute must-try—fresh, flavorful, and beautifully presented. The spa experience was equally amazing. I highly recommend the deep tissue massage for total relaxation. The salon was top-notch as well. The pool area, the jacuzzi, and the bar service all exceeded expectations. Everywhere you turn, there’s something to enjoy, and the hospitality is consistent throughout. If you’re staying in the capital area, this hotel is a must. I’ve already booked my return trip in two weeks—because once you experience this level of service and these stunning views, you’ll want to come back again and again.

10

Beyazmin

Jan 2, 2024

·

Stayed 3 nights

Excellent hotel with great staff, food and overall service. Great option for those who want to be near shopping district.

10

Michael

Jun 13, 2022

·

Stayed 2 nights

Really nice Intercontinental Hotel. Excellent service in every area. I told them that my wife required gluten free options for the breakfast and they did great. They placed an incredible assortment of goodies in the room and gave her a card to present at the breakfast buffet. They went beyond what we expected and were truly impressed.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $208	2 $218	3 $233	4 $229	5 $219	6 $203	7 $211
8 $211	9 $229	10 $244	11 $255	12 $251	13 $211	14 $197
15 $211	16 $219	17 $219	18 $251	19 $236	20 $202	21 $182
22 $210	23 $210	24 $218	25 $231	26 $212	27 $192	28 $186
29 $198	30 $219

InterContinental Real Santo Domingo by IHG

Prices for InterContinental Real Santo Domingo by IHG

Monthly average prices

About this property

Location

Room options

Classic Room, 1 King Bed, Club (High Floor, City View)

Classic Room, 1 King Bed, Pool View

Superior Room

Standard Room

Suite, 1 Bedroom, Pool View

Club Suite, 1 Bedroom, Club (City View)

Classic Room, 2 Double Beds, Club (High Floor)

Classic Room, 2 Double Beds, Club (Top Floor, City View)

Club Room, 1 King Bed, City View (Ic Top Floor)

Classic Room, 2 Double Beds, Pool View

Presidential Suite, 1 Twin Bed

Classic Room, 2 Double Beds, City View

Room, 1 King Bed, Accessible

Suite, 1 Bedroom, Club

Classic Room, 1 King Bed

Suite, 1 Bedroom, Club (High Floor)

Classic Room, 2 Double Beds

Guest reviews of InterContinental Real Santo Domingo by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about InterContinental Real Santo Domingo by IHG

Considering this hotel for your Santo Domingo trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $187	24 $177
25 $185	26 $227	27 $266	28 $266	29 $222	30 $187	31 $194