Extended Stay America Suites - Providence

The hotel is used for long-term stay of some refugees and junkees. For breakfast which is supposed to be included, they brew coffee but do not provide paper caps. One needs to ask the hotel staff to give you muffins from the hidden counter every time, as they are afraid that junkees will eat all muffins at once.

The room was disgusting. Clumps of hair on the bathroom floor, reeked of cigarette smoke, couldn’t even open the window because the blinds were so disgusting, I was scared to touch them. And what made us say ‘NOPE!’ Was the dead cockroach just lying on the headboard… staff apologized and said I would get a refund, so we will see if the money goes back to my card. I will be calling in a couple days if not. Terrible experience.

Got to the property and they had no room for us even though we had a confirmation number and a message through Hotels.com from then. Had to find another hotel at 9:00 at night

Wasn't Breakfast... Only Coffee, Hot Water, No Cream

Juste correct