Is parking available at the property?

Free self-parking is available on-site, but it is limited. Parking height restrictions apply.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the property located in relation to local attractions?

The hotel is centrally located in San Miguel de Allende, just a 1-minute drive from the Church of San Miguel Arcángel and 12 minutes from La Gruta Spa. It is 0.3 mi (0.5 km) from Allende Institute and 0.5 mi (0.8 km) from Juarez Park.

What accessibility features does the property offer?

The property is not wheelchair accessible. However, it features a well-lit path to the entrance.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age for children to stay for free.

Hotel Casa Santamaría

What guests think

At Hotel Casa Santamaría, reviewers highlight a convenient, generally quiet location within walking distance of the centro, clean and comfortable rooms, and secure on‑site parking, though a few guests found the walk longer than expected.

Service is often described as polite and accommodating, with standout help during issues, but a few guests noted an unfriendly receptionist or problems such as a rate not honored. Common drawbacks include the lack of air conditioning (fans provided in some rooms), occasional housekeeping or maintenance lapses, and some rooms looking older than photos suggest. There is no on‑site dining, though eateries are nearby. Overall, expect a simple, good‑value stay with easy access to town.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Secure on‑site parking is a strong plus; staff manage cars and the gate is locked at night. A recurring downside is the lack of air conditioning, with fans in some rooms; a few guests wanted better TV options.

Related guest reviews

10

Rodrigo

Nov 8, 2024

·

Stayed 1 night

Ótimo lugar. É um hotel muito confortável, bem localizado, com comércio e restaurantes próximos, com estacionamento e recepção. O prédio é uma casa grande, o que torna o ambiente ainda mais aconchegante. Recomendo.

8

Monica

Nov 4, 2024

·

Stayed 1 night

Nice little hotel. The parking looks complicated, but they take care of moving the cars. The personnel are very polite and helpful. You can walk to restaurants and shops and even downtown (a long walk, but doable, fun, and safe).

10

Matthew

Jul 28, 2022

·

Stayed 1 night

The property is centrally located with great access to the centro. Free parking, wifi, and cable television with a large TV. The building is very secure, with 24 attendant. Clean rooms, tastefully appointed with classic decor. The price is unbeatable!

10

José Vicente

Mar 20, 2023

·

Stayed 1 night

Buena ubicación, limpieza y estacionamiento.

8

LAURA

Jun 7, 2024

·

Stayed 1 night

Calificaría la estancia al 100 solo le falta aire acondicionado o en su defecto ventiladores de mas potencia, por todo lo demás super bien.

10

Laura

Apr 10, 2023

·

Stayed 2 nights

Big room, clean, have a fan,

10

Andrew

Jan 8, 2023

·

Stayed 1 night

Great experience at Santamaria, where the staff went above and beyond when we had an injury in our part. Great, clean rooms, convenient parking, great location to lots, and still quiet. Fantastic staff and nice large rooms.

8

Amanda

Mar 1, 2022

·

Stayed 2 nights

Comfortable rooms, great location to walk to centro with the extra bonus every room has a off street car park available. Gate is locked of a nighttime so security is good.

8

Luis Gabriel

May 19, 2024

·

Stayed 1 night

Falta aire acondicionado, no hay, todo bien las instalaciones limpio.

8

Miguel

Jul 28, 2024

·

Stayed 2 nights

Buena solo falta un mueble para colgar la ropa y que la TV tenga Netflix o que si se vean canales

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, quiet, and well kept. However, several reported inconsistent housekeeping or maintenance, including stained linens, dusty walls, and bathrooms needing deeper cleaning.

Related guest reviews

10

Brenda

Oct 27, 2024

·

Stayed 3 nights

Atención e instalaciones limpias y seguras, el personal cuida cada detalle. Un lugar recomendable para descansar y disfrutar de San Miguel de Allende

10

Nalleli

Jul 27, 2024

·

Stayed 2 nights

Muy limpio el lugar, con buena ventilación y atención aceptable.

10

Miguel

Oct 17, 2024

·

Stayed 1 night

El lugar muy limpio y muy amables el lugar súper tranquilo sin duda regresaría de nuevo gracias

8

Jose Juan

Aug 22, 2024

·

Stayed 2 nights

Muy buena relación calidad - precio, el personal muy amable y atento, limpieza de instalaciones adecuada. Solo mejorar el mantenimiento del baño.

6

viridiana

Aug 18, 2024

·

Stayed 1 night

No sé si fue por qué se reservo por la app pero me dieron el cuarto parecía muy viejo la ropa de cama llena de manchitas de sangre desde sábanas colcha y cubre colchón súper lleno de manchas de sangre amarillas, toallas de manos muy viejas desgarradas , se salía el agua de la regadera no había algún trapo para el piso, la atención fue buena me cambiaron de inmediato la ropa de cama sin problema 😵\u200d💫 dejaron el cubre colchón , no se parece el cuarto a las fotos de la pag

10

Ben

Dec 24, 2022

·

Stayed 1 night

La limpieza y zona

6

Danna

Aug 11, 2024

·

Stayed 1 night

Las sabanas y fundas estaban sucias, las paredes también, es un buen lugar, silencioso pero creo que podrian mejorar mucho si pusieran más cuidado y empeño en limpieza e instalaciones

10

Antonio

May 25, 2024

·

Stayed 1 night

Muy amables y el lugar muy céntrico y bonito , solo la habitación estaba un poco sucia, pero en general muy bien a pocas calles del centro

8

Miguel A

Mar 20, 2023

·

Stayed 1 night

Mejorar la limpueza del baño, las camas muy confortables

10

Marco Arturo

Sep 15, 2024

·

Stayed 1 night

Buenas instalaciones, el personal es muy able, las instalaciones limpias y un entorno tranquilo y seguro

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Rooms

Rooms are generally spacious, comfortable, and quiet, with some offering fans. Downsides mentioned include no air conditioning, dated furniture not matching photos, limited storage or TV channels, low shower flow, occasional noise, and some uncomfortable beds.

Related guest reviews

10

Brenda

Apr 9, 2023

·

Stayed 1 night

Buena ubicación, habitación amplia y cómoda si regresaría , en general todo muy bien

8

Eugenia

Nov 8, 2023

·

Stayed 3 nights

El único pero que le pongo es que en la regadera sale muy poca agua y tardas muchísimo en bañarte por esa razón. Está cerca del Rosewood para quien quiere conocerlo

2

Juan Ignacio Muñoz

Jul 27, 2024

·

Stayed 2 nights

La habitación que nos asignaron no corresponde para nada con las fotografías que vimos del hotel. Muy viejos y maltratados los muebles

8

LAURA

Jun 7, 2024

·

Stayed 1 night

Calificaría la estancia al 100 solo le falta aire acondicionado o en su defecto ventiladores de mas potencia, por todo lo demás super bien.

6

Ana Lidia

Feb 13, 2023

·

Stayed 1 night

Lugar costoso para los servicios presentados, Lejano del centro, falta de mantenimiento ya que se tenía humedad en las paredes y se estaban cayendo. Se escucha todo el ruido de afuera. camas incomodas.

10

Laura

Apr 10, 2023

·

Stayed 2 nights

Big room, clean, have a fan,

10

Andrew

Jan 8, 2023

·

Stayed 1 night

Great experience at Santamaria, where the staff went above and beyond when we had an injury in our part. Great, clean rooms, convenient parking, great location to lots, and still quiet. Fantastic staff and nice large rooms.

2

Juan Ignacio Muñoz

Jul 26, 2024

·

Stayed 5 nights

Las fotografías que publican en el sitio del hotel no corresponden con la realidad, están con muebles muy viejos y en mal estado, no es buena la limpieza. El personal no atendió nuestras necesidades, tuvimos que salir del hotel después de hacer el check-in

8

Amanda

Mar 1, 2022

·

Stayed 2 nights

Comfortable rooms, great location to walk to centro with the extra bonus every room has a off street car park available. Gate is locked of a nighttime so security is good.

8

Miguel

Jul 28, 2024

·

Stayed 2 nights

Buena solo falta un mueble para colgar la ropa y que la TV tenga Netflix o que si se vean canales

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as polite, attentive, and solution‑oriented, with staff helping beyond expectations in some cases. A few guests cited issues like an unfriendly receptionist, unmet needs, or a rate not honored.

Related guest reviews

10

Brenda

Oct 27, 2024

·

Stayed 3 nights

Atención e instalaciones limpias y seguras, el personal cuida cada detalle. Un lugar recomendable para descansar y disfrutar de San Miguel de Allende

10

Jaime

Jun 6, 2023

·

Stayed 1 night

Agradecemos que a pesar de haber una confusión con Expedia por la reserva, nos solucionaron. Gracias

8

Monica

Nov 4, 2024

·

Stayed 1 night

Nice little hotel. The parking looks complicated, but they take care of moving the cars. The personnel are very polite and helpful. You can walk to restaurants and shops and even downtown (a long walk, but doable, fun, and safe).

8

Jose Juan

Aug 22, 2024

·

Stayed 2 nights

Muy buena relación calidad - precio, el personal muy amable y atento, limpieza de instalaciones adecuada. Solo mejorar el mantenimiento del baño.

2

Jose

Oct 6, 2025

·

Stayed 1 night

No me respetaron la tarifa me cobraron de más y no cumplieron con lo que prometían en la publicación

10

Jair

Apr 27, 2024

·

Stayed 1 night

Excelente servicio muy amables

6

RAMON IGNACIO

Mar 25, 2024

·

Stayed 1 night

Todo bien, pero el muchacho de recepción muy poco amable.

10

Marco Arturo

Sep 15, 2024

·

Stayed 1 night

Buenas instalaciones, el personal es muy able, las instalaciones limpias y un entorno tranquilo y seguro

10

Andrew

Jan 8, 2023

·

Stayed 1 night

Great experience at Santamaria, where the staff went above and beyond when we had an injury in our part. Great, clean rooms, convenient parking, great location to lots, and still quiet. Fantastic staff and nice large rooms.

2

Juan Ignacio Muñoz

Jul 26, 2024

·

Stayed 5 nights

Las fotografías que publican en el sitio del hotel no corresponden con la realidad, están con muebles muy viejos y en mal estado, no es buena la limpieza. El personal no atendió nuestras necesidades, tuvimos que salir del hotel después de hacer el check-in

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Location

Convenient, safe residential area with restaurants and shops nearby, and walkable access to the centro for many. Some guests felt the walk was longer or the hotel a bit far, though public transport is close.

Related guest reviews

10

Jorge Alberto

Feb 13, 2023

·

Stayed 2 nights

Es un hotel sencillo pero muy bien, prácticamente lo usamos para dormir, ya que el dia lo pasamos de paseo, el centro historico esta a unos 10 minutos caminado.

10

Rodrigo

Nov 8, 2024

·

Stayed 1 night

Ótimo lugar. É um hotel muito confortável, bem localizado, com comércio e restaurantes próximos, com estacionamento e recepção. O prédio é uma casa grande, o que torna o ambiente ainda mais aconchegante. Recomendo.

8

Monica

Nov 4, 2024

·

Stayed 1 night

Nice little hotel. The parking looks complicated, but they take care of moving the cars. The personnel are very polite and helpful. You can walk to restaurants and shops and even downtown (a long walk, but doable, fun, and safe).

10

Oscar

Jul 27, 2024

·

Stayed 1 night

El hotel reune con todo lo necesario para tener una estancia agradable, cuenta con una buena ubicación y desde donde se puede llegar al centro y salir de la ciudad fácilmente, se siente uno como en casa, es cómodo, tranquilo, seguro, limpio y una excelente atención del personal, el estar en una zona residencial le da ese plus y nivel que lo pone a la altura de una ciudad tan mágica y grandiosa como lo es san Miguel de Allende.

10

Antonio

May 25, 2024

·

Stayed 1 night

Muy amables y el lugar muy céntrico y bonito , solo la habitación estaba un poco sucia, pero en general muy bien a pocas calles del centro

10

oscar

May 24, 2024

·

Stayed 3 nights

The place was walkable but further to downton than i though.

10

Dora Laura

Feb 24, 2023

·

Stayed 1 night

Limpio, agradable, cómodo y buen trato. Solo un poco lejos del centro, pero en la esquina pasa un autobús que te deja a dos cuadras de la parroquia. Es lo mejor, puesto que no es recomendable ir en auto.

6

Ana Lidia

Feb 13, 2023

·

Stayed 1 night

Lugar costoso para los servicios presentados, Lejano del centro, falta de mantenimiento ya que se tenía humedad en las paredes y se estaban cayendo. Se escucha todo el ruido de afuera. camas incomodas.

8

Amanda

Mar 1, 2022

·

Stayed 2 nights

Comfortable rooms, great location to walk to centro with the extra bonus every room has a off street car park available. Gate is locked of a nighttime so security is good.

10

Rafael

Oct 26, 2022

·

Stayed 2 nights

El hotel esta ubicado a pocas cuadras del centro caminables perfectamente o si lo prefieren en la esquina pasa el transporte publico, hay muchos restaurantes cerca y conocida tienda de conveniencia a unos metros. Habitacion amplia y personal atento.

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AI-generated summary based on recent guest reviews

Dining

No on‑site dining is offered; guests go out or use delivery. Several note many restaurants nearby.

Related guest reviews

10

Rodrigo

Nov 8, 2024

·

Stayed 1 night

Ótimo lugar. É um hotel muito confortável, bem localizado, com comércio e restaurantes próximos, com estacionamento e recepção. O prédio é uma casa grande, o que torna o ambiente ainda mais aconchegante. Recomendo.

8

Monica

Nov 4, 2024

·

Stayed 1 night

Nice little hotel. The parking looks complicated, but they take care of moving the cars. The personnel are very polite and helpful. You can walk to restaurants and shops and even downtown (a long walk, but doable, fun, and safe).

10

Pablo

Jul 3, 2022

·

Stayed 1 night

Safe place near to restaurants, gas station.

10

Ángel

Aug 21, 2024

·

Stayed 1 night

La propiedad muy bien pero no hay alimentos tienes que salir o pedir por plataforma, eso no me gusto. en realidad buen lugar, gracias

10

Rafael

Oct 26, 2022

·

Stayed 2 nights

El hotel esta ubicado a pocas cuadras del centro caminables perfectamente o si lo prefieren en la esquina pasa el transporte publico, hay muchos restaurantes cerca y conocida tienda de conveniencia a unos metros. Habitacion amplia y personal atento.

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Hotel Casa Santamaría

About this property

Location

Room options

Deluxe Double Room

Junior Suite

Standard Double Room, 1 Queen Bed

Junior King Suite

Standard Double Family Room

Standard 2 Double Room

Standard Queen Room

Grand Room

Standard Room, 2 Double Beds

Standard 3 Queen Family Room

Standard Family Room

Standard Quadruple Room

Grand King Room

Family Double Room

Standard 2 Double Or Twin Family Room

1 Bedroom Standard Double Family Room

Guest reviews of Hotel Casa Santamaría

What guests think

Property Policies

FAQs about Hotel Casa Santamaría