Name: Extended Stay America Suites - Philadelphia - Plymouth Meeting - West
Address: 101 Lee Drive, Philadelphia, Pennsylvania, United States of America, Philadelphia, Pennsylvania, US
Price range: $83–$229 per night
Rating: 7.76

What guests think

Reviews of Extended Stay America Suites - Philadelphia - Plymouth Meeting - West describe a budget, no frills stay with frequently kind front desk staff but very mixed upkeep, spanning room cleanliness, odors, and maintenance problems that affect comfort and reliability.

Rooms are basic with kitchenettes, but thin walls, traffic noise, weak water pressure, and worn furnishings are common complaints. Cleanliness feedback ranges from acceptable to very poor, with reports of dirty fixtures, smoke or cannabis odors, and occasional pests. Breakfast is a minimal grab and go offering, and shortages or cold coffee are noted. Expect a simple, lower cost stay with limited perks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are basic. Guests mention a fitness room, intermittent elevator outages, vending or ice machines not working, and ample free parking.

Related guest reviews

8

Mark

May 19, 2024

·

Stayed 2 nights

The stay was comfortable. The climate control worked well. Abundance of accessible plugs for electronic devices. Room had refrigerator and microwave. Simple continental breakfast provided free of charge. Ample free parking.

8

Mike

Apr 13, 2025

·

Stayed 1 night

Vending machines need to be stocked

4

David

Nov 11, 2024

·

Stayed 1 night

I decided to book here because i had heard good things about Extended Stay properties. When i arrived, I was immediately concerned by the plexiglass barrier at the front desk. I wondered if there was a problem here and if I was at risk. The room was okay. Nothing to write home about. TV remote worked only if I stood right on top of tv. No glasses or cups in room or bathroom. No ice machine anywhere. What hotel doesn't have an ice machine? Front desk staff was as helpful as they could be, but one night was enough.

4

John

Aug 4, 2025

·

Stayed 5 nights

My room was dirty, spent the 1st hour of my stay cleaning the kitchen and bathroom, elevator was broken when I checked in, desk oerson never said anything put me on an upper floor, watched me take the luggage trolly out to get my stuff and didn't say a damn thing when I returned to the lobby to use the elevator to my room that's when I discovered it was not working, went to the deask to inquire why she hadn't told .e about ghe situation she said it's been broken all day I thoght you knew, I said how would I know you just checked me in without even a word about the inconvenience! Dumb isn't the word

8

Matt

Apr 8, 2025

·

Stayed 2 nights

a bit noisy but good place for pets convenient and friendly close to mall coffee restaurants

6

Charmaine

Jan 15, 2025

·

Stayed 1 night

We had an Okay stay. The hotel had bad smell at different times of the day, in the hallway and the elevator. Gym equipment works fine used it during our entire stay. You can request late check out but only until 12noon.

4

Wayne

Jun 15, 2025

·

Stayed 1 night

Ice machine was not working. No cups in the room. The floor was dirty. Debris in the corners. No hair dryer. Blinds crooked.

2

Rob

May 30, 2023

·

Stayed 2 nights

Took 5 rings of bell for service at front desk for help. Front desk people were never present. Always in the back. Got feeling they could care less about guests. Hotel was full of loud people and nothing was done to ensure peace and quiet. Elevator broke for 2 days. Staff only put sign on bottom floor. Worst stay in hotel ever.

10

Scott

Dec 25, 2024

·

Stayed 2 nights

Wish they had a business center. The tv wasn’t set up to be a smart tv yet, kept saying service was unavailable. Other than those things, my stay was good.

6

Lauren

Jun 8, 2024

·

Stayed 1 night

Room was ok for 1 night stat, but not fancy in the slightest. No complimentary shampoo/conditioner in the bathroom, no ice bucket/ice machine available, bed was fairly uncomfortable & despite the hotel's no smoking policy, all I could smell when i got off the elevator was weed.

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Cleanliness

Cleanliness is inconsistent: many reports cite dirty rooms and common areas, lingering smoke or cannabis odors, and occasional pests, though some guests found their rooms clean.

Related guest reviews

6

Michelle

Nov 24, 2025

·

Stayed 2 nights

The highlight was the staff. Everyone was frindly and went out of their way to hold doors open, etc. They were out of some items on the breakfast bar, and the staff happily went to get more items. With that being said, the room was not very clean. The microwave had stuff all caked up underneath. I used a towel to wipe something down. it was gross. The outside didn't look much better. It almost looked melted or something. The toilet had stale pee on the back. The blind was covered with different smudges, fingerprints, and dirt. The floor wasn't totally clean either. There was a weird smell in the hallway. Nothing too terrible or obnoxious though. You can hear all of the noise form the turnpike 24/7. On the flipside of that, it helped create a white noise and helped me fall asleep. Beds are cheap, and the matresses aren't covered. It has a mattress pad that lays on the top and a fitted sheet only. There were no plates, paper towels, silverware, or cups. When we were leaving, there was a little table tent that was on the floor that noted if you wanted those items, you could ask the front desk. Oh well. Overall, you get what you pay for. it is a value hotel that has a fridge, stove, and microwave. It serves its purpose for a place to stay warm and sleep. The staff was very friendly and kind. The location is convenient to a lot of places.

4

Ashanti

Mar 30, 2025

·

Stayed 1 night

The staff was absolutely incredible. If I could give them a perfect score, I would. However, the cleaning team was utterly appalling. I found dried blood in the refrigerator, hair in the shower, and a ring of dirt in the same shower.

4

James

Jul 7, 2025

·

Stayed 1 night

The room was very dirty. I did not request a new one because I was tired and checked in after 9PM. I took pictures and showed them to the Assistant Manager, but she said she couldn’t do anything for me because I “checked in through a third party” (Expedia)

2

Sheba

Dec 15, 2025

·

Stayed 1 night

The room was disgusting the hallways were filthy I saw a roach overall horrible experience

8

Melisa

Jul 20, 2025

·

Stayed 1 night

The front desk people are always very kind. The rooms are always clean and comfortable.

10

Wil

Apr 14, 2024

·

Stayed 1 night

Extremely clean and quiet. Bed was comfortable. The staff was really nice and accommodating. Didn't get to explore the neighborhood, but it appears that driving is your best option for shopping or dining.

4

William

Oct 22, 2024

·

Stayed 1 night

The property inside and outside is in dire need of a good cleaning and overhaul: hallway carpeting is dirty and torn, room floors were filthy, paint chips on wall in multiple places are visible, shower filthy, stove top encrusted with burnt food and oil/dirt. Initial desk attendant was excellent; subsequent attendants had to be “rung” out for service. Copier for receipt hard copy was broken. Room door lock did not function. Going to give another chance: hoping this was a fluke!

2

Talaya

Dec 23, 2024

·

Stayed 2 nights

I have pictures of bedbugs and sheets that were dirty at this property.

2

Raymond

Aug 1, 2025

·

Stayed 1 night

Got to my room and there was trash under the night stand and no towels in the bathroom. Went to the front desk and was told they didn’t have anymore. What kind of place doesn’t even have enough towels to put 2 per room. Place was full so no other room to move me into. And it was 93* the day I checked in. They told me to come down in the morning as there should some in the laundry which she would run overnight. Went down and still no towels. I stay in a hotel expecting at least a clean room with a comfortable bed and a shower. Lost out here. This is not the place for an overnight stay

2

Jennifer

Oct 5, 2025

·

Stayed 1 night

The hotel smelled of weed when you entered the lobby. We were assigned the wrong room (smaller than the one we booked). Had to pay more for our booked room. Got to our room and noticed there was no shower curtain and the bathroom was filthy. We were too tired to care at that point. We shut the lights to go to bed and the people staying on our floor started playing music so loud that you could not hear yourself think. Then the pot smoke started- my god, it was over the top. Seriously, for a good two hours. This place is a nightmare. You get what you pay for.

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Rooms

Rooms are basic with kitchenettes and sparse amenities; several guests noted missing hair dryers or coffee makers. Noise from thin walls or nearby traffic, weak shower pressure, and maintenance issues with AC, TVs, or fixtures were common.

Related guest reviews

6

Robert

Jul 18, 2025

·

Stayed 1 night

The people upstairs didn’t stop runnng around, closing doors till about 3am

4

Denise

Jun 24, 2024

·

Stayed 1 night

The response at front desk was extremely slow. Waited for someone to come to the desk for check in for over 10 minutes. Got to room, said, king, but bed was not that big. No TV in room. Happy we only needed to be there a short time

4

Deborah

Jun 11, 2023

·

Stayed 4 nights

The bed was uncomfortable, the a/c didn’t work right and worked more as a heater than a cooler. In the middle of the night when I got up to use the bathroom, there was a puddle of water at the base of the commode. At that point, I got up and started repacking my bags because I knew I’d be looking for another place to stay. I should have stuck with a hotel firm I trusted.

6

arrianne

Dec 8, 2024

·

Stayed 2 nights

What I like about It was close to shopping mall and short driving distance from the hotel to where want to go What I don’t like is that the on the go breakfast wasn’t as good as the last time I been there and the shower the water pressure is to low

2

Jorge

Jun 21, 2025

·

Stayed 3 nights

Not coffee maker, no shampoo, not enough towels, bad really bad the place

6

Ashley

Aug 3, 2025

·

Stayed 1 night

Loud ac no shower curtains thins ass walls shouldn’t be able to hear guest above me making whoopie

6

Michelle

Apr 4, 2024

·

Stayed 4 nights

My bed was squeaky, uncomfortable and slanted.

6

Armani

Jun 8, 2024

·

Stayed 2 nights

Walls are thin inside of hotel so I could hear other guests. As well as construction going on outside in the early morning.

6

arrianne

Dec 9, 2024

·

I didn’t like the shower the water pressure was too low for a hotel with a lot of guests especially if the family of four

6

JoAnn

Apr 7, 2024

·

Stayed 2 nights

Thin walls btw rooms. Can hear neighbors tv and late night talking and partying inside and outside.

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Service

Staff are frequently described as friendly and accommodating, but service can be unreliable, with slow or unattended front desk, check in delays, and occasional reservation or room assignment problems.

Related guest reviews

6

Mackenzie

Nov 30, 2025

·

Stayed 2 nights

Amenities could be better. Staff was extremely friendly.

2

Elaine

Jul 24, 2023

·

Stayed 1 night

When I arrived to check in there is a button to press for service. The front desk agent came up agitated and said we need to wait 15 minutes to check in because she had to deal with something else. When I told her I had a meeting she said look you have to wait and said she needed to call her supervisor. There are people outside smoking all around the building and cigarette butts everywhere. They claim on expedia there is free breakfast. They have some prepared packaged muffins and small packaged granola bars. No juice or anything that would even be considered a continental breakfast. Stay away from this place it is not a hotel. More like a boarding house. No one was there at all to check out and folks just threw the keys on the desk.

6

Michelle

Nov 24, 2025

·

Stayed 2 nights

The highlight was the staff. Everyone was frindly and went out of their way to hold doors open, etc. They were out of some items on the breakfast bar, and the staff happily went to get more items. With that being said, the room was not very clean. The microwave had stuff all caked up underneath. I used a towel to wipe something down. it was gross. The outside didn't look much better. It almost looked melted or something. The toilet had stale pee on the back. The blind was covered with different smudges, fingerprints, and dirt. The floor wasn't totally clean either. There was a weird smell in the hallway. Nothing too terrible or obnoxious though. You can hear all of the noise form the turnpike 24/7. On the flipside of that, it helped create a white noise and helped me fall asleep. Beds are cheap, and the matresses aren't covered. It has a mattress pad that lays on the top and a fitted sheet only. There were no plates, paper towels, silverware, or cups. When we were leaving, there was a little table tent that was on the floor that noted if you wanted those items, you could ask the front desk. Oh well. Overall, you get what you pay for. it is a value hotel that has a fridge, stove, and microwave. It serves its purpose for a place to stay warm and sleep. The staff was very friendly and kind. The location is convenient to a lot of places.

6

Tammy

Aug 8, 2025

·

Stayed 3 nights

The staff was courteous but when we checked in our room had one pillow for 2 beds and no shower curtain. The tub was kind of dirty looking. We were moved and the 2nd room also had no shower curtain and the toilet seat was very loose. All in all it wasn't terrible for the price considering the staff was nice and the beds were clean.

6

Tara

Nov 16, 2025

·

Stayed 1 night

Good for the price. We showed up at 2:30 to check in and the guy would not let us check in until the written time of 3 PM. I’ve never been to a hotel that they would not let you in a half an hour early. It’s not like he said your room is not ready. He just said check in and it is not until 3 PM.

4

John

Aug 4, 2025

·

Stayed 5 nights

My room was dirty, spent the 1st hour of my stay cleaning the kitchen and bathroom, elevator was broken when I checked in, desk oerson never said anything put me on an upper floor, watched me take the luggage trolly out to get my stuff and didn't say a damn thing when I returned to the lobby to use the elevator to my room that's when I discovered it was not working, went to the deask to inquire why she hadn't told .e about ghe situation she said it's been broken all day I thoght you knew, I said how would I know you just checked me in without even a word about the inconvenience! Dumb isn't the word

6

Janet

Feb 17, 2025

·

Stayed 1 night

We booked online. The room was not ready when we arrived at about 6:30p.m. The general manager was helping out and prepared the rooms for us and other guests who were also waiting.While waiting, I witnessed one customer ask for a bath mat and he was told they had none. Another asked for a second room key and was told they had none. The excuse was the hotel was booked up . I was concerned about the cleanliness of the room and was thankful I brought sanitizing wipes.

10

Julia

Mar 6, 2025

·

Stayed 3 nights

Staff is always pleasant and accommodating...3 cheers for the STAFF🎉🎉🎉TEAM WORK IS AWESOME‼️.YOUR HOSPITALITY IS GREATLY APPRECIATED ❣️

2

Rob

May 30, 2023

·

Stayed 2 nights

Took 5 rings of bell for service at front desk for help. Front desk people were never present. Always in the back. Got feeling they could care less about guests. Hotel was full of loud people and nothing was done to ensure peace and quiet. Elevator broke for 2 days. Staff only put sign on bottom floor. Worst stay in hotel ever.

2

Paul

Mar 2, 2025

·

Stayed 1 night

Hotel did not have my reservation when I arrived, despite of seeing my confirmation email, the front desk person offered no help and basically told me "not my problem". Having asked finally if they have any available rooms to just get on the spot, I was told that they do, only to waste another 20 minutes for them to click through the application and tell me that no, actually there are no rooms. Terrible experience all around and completely unprofessional and unpleasant "customer service", if you can call it that.

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Location

Situated in an industrial area, the location is car dependent but an easy drive to malls and restaurants. Some guests reported highway or area noise.

Related guest reviews

8

Leon

Feb 20, 2025

·

Stayed 3 nights

Great price. Good for any stay cation. The maids dont bother you unless you want them to clean up. The only issue was the fridge not working. Not a huge deal because my staynwas short. Otherwise little complaints at the price point. Great location. Youre away from everything and near everything you might want to visit

6

Michelle

Nov 24, 2025

·

Stayed 2 nights

The highlight was the staff. Everyone was frindly and went out of their way to hold doors open, etc. They were out of some items on the breakfast bar, and the staff happily went to get more items. With that being said, the room was not very clean. The microwave had stuff all caked up underneath. I used a towel to wipe something down. it was gross. The outside didn't look much better. It almost looked melted or something. The toilet had stale pee on the back. The blind was covered with different smudges, fingerprints, and dirt. The floor wasn't totally clean either. There was a weird smell in the hallway. Nothing too terrible or obnoxious though. You can hear all of the noise form the turnpike 24/7. On the flipside of that, it helped create a white noise and helped me fall asleep. Beds are cheap, and the matresses aren't covered. It has a mattress pad that lays on the top and a fitted sheet only. There were no plates, paper towels, silverware, or cups. When we were leaving, there was a little table tent that was on the floor that noted if you wanted those items, you could ask the front desk. Oh well. Overall, you get what you pay for. it is a value hotel that has a fridge, stove, and microwave. It serves its purpose for a place to stay warm and sleep. The staff was very friendly and kind. The location is convenient to a lot of places.

10

Zhenggeng

Aug 17, 2024

·

Stayed 1 night

Location is ok. Hotel is clean

10

Wil

Apr 14, 2024

·

Stayed 1 night

Extremely clean and quiet. Bed was comfortable. The staff was really nice and accommodating. Didn't get to explore the neighborhood, but it appears that driving is your best option for shopping or dining.

6

arrianne

Dec 8, 2024

·

Stayed 2 nights

What I like about It was close to shopping mall and short driving distance from the hotel to where want to go What I don’t like is that the on the go breakfast wasn’t as good as the last time I been there and the shower the water pressure is to low

8

Matt

Apr 8, 2025

·

Stayed 2 nights

a bit noisy but good place for pets convenient and friendly close to mall coffee restaurants

4

Jahmera

Jun 4, 2024

·

Stayed 3 nights

When I arrived, the room was clean at first glance. However, the handle for the shower appeared to have mold on it and there was someone else’s hair in the shower. The sink in the kitchenette had a two yellow stains on the corner and the fridge needed to be cleaned out as well. The sofa in the room showed visible wear and tear. Even after I wiped it down, I still didn’t feel comfortable sitting on it. I kept finding hair in the drawers and cabinets. They also ran out of almost everything they were supposed to provide for the kitchenette. When I asked the staff about getting someone to clean the bathroom, I was told that the cleaning crew doesn’t come in on the weekends. This is also not a walkable area. If you don’t have a car, you’ll have to pay for an Uber to get a destination that’s 6 minutes away or walk 30 minutes.

4

paul

Dec 9, 2024

·

Stayed 2 nights

Located in industrial area. High security made me feel less than safe. People smoking at entranceway.

10

Leah

Sep 27, 2023

·

Stayed 1 night

The facility actually exceeded my expectations. It appears to cater to contractors and such coming through for work. Which matches the more industrial, utilitarian design of the facility and rooms. The room was extremely clean. The facilities appear to be updated and well maintained. Grab and go breakfast is muffins and granola bars along with coffee. The front desk staff were very friendly. As a side: This facility is somewhat “back in the cut” of a more industrial area. It is not really within walking distance of any stores or restaurants but is within an easy drive of the “Metroplex” and not far from the Plymouth Meeting mall area.

6

Erica

Jul 20, 2024

·

Stayed 1 night

Next to shopping center which was nice, but overall quality was average. The microwave was dirty, the freezer didn't work well, and the shower only put out hot water.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited grab and go (mainly muffins, granola bars, coffee), not a hot breakfast. Supplies are sometimes low or coffee unavailable.

Related guest reviews

4

Anil

Oct 12, 2025

·

Stayed 2 nights

Room was pretty much empty, no coffee, no cups to drink water; breakfast was horrible, misleading, coffee was cold, just simply horrible.

4

Amber

Nov 29, 2023

·

Stayed 2 nights

The smell of the room was musky/smelled of smoke even though it was a non smoking unit. The breakfast was advertised as having fruits, muffins, etc. they only had a few optionals granola bars. Hardly a breakfast for children.

2

Dr. Mark A.

Jan 26, 2025

·

Stayed 2 nights

Totally botched reservation. Plus, although advertised as "serving breakfast," it only consisted of coffee and a packaged cereal bar. I'll never stay there again.

6

John

Feb 15, 2025

·

Stayed 1 night

The breakfast offering was atrocious. Instant oatmeal was provided, but no bowls. Had to mix in a paper cup. No juice or fruit. Had to ask for coffee to be made

8

Laurimar

Mar 15, 2024

·

Stayed 1 night

I didn't like that they don't have breakfast I was hoping for that, but the hotel was good.

6

Marina

May 26, 2025

·

Stayed 1 night

Nice stuff, good on check in and check out. No breakfast.

6

Nelson

Jun 29, 2025

·

Stayed 1 night

The only thing I didn’t like is breakfast is not granolas bars and coffee. Waking up at early to eat that is not right. For the price it should have been hot breakfast( eggs waffles etc.) Fix that and you would be a great hotel

6

Yesenia

Jun 17, 2025

·

Stayed 1 night

No have breakfast just snacks

8

Jill

Apr 24, 2023

·

Stayed 1 night

Free breakfast is a scam. Granola bars, dry muffins and maybe coffee. No shampoo, soap, or in-room coffee maker. Otherwise, it was a nice room with full kitchen, friendly staff.

4

Christina

Apr 7, 2024

·

Stayed 1 night

When I arrived at 545ish, the room was not ready. Check-in was at 3p, so I didn’t anticipate needing to wait for a room after a long hospital shift. Despite the short wait, the desk clerk was pleasant and kind. This morning however, the desk clerk was curt and distracted. At 8a the coffee was empty, so I notified him and he said he isn’t making any more. I overheard him tell another person that they were low on supplies. I opted to pack up and check out at this time. I had called prior to my stay to confirm coffee would be available and was told 6:30a-9:30a as well as pre-packaged breakfast items. Lastly, (more of an FYI) the faucet in the bathroom is not attached.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$76
February	$85
March	$83
April	$104
May	$134
June	$125
July	$109
August	$98
September	$98
October	$100
November	$89
December	$82

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $91	15 $92	16 $93	17 $91	18 $119	19 $216
20 $83	21 $88	22 $98	23 $95	24 $107	25 $211	26 $229
27 $89	28 $88	29 $97	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $117	3 $112
4 $85	5 $94	6 $92	7 $92	8 $93	9 $127	10 $133
11 $99	12 $101	13 $98	14 $93	15 $91	16 $113	17 $125
18 $88	19 $89	20 $92	21 $93	22 $103	23 $121	24 $125
25 $93	26 $91	27 $92	28 $90	29 $86	30 $89	31 $103

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Studio, 1 King Bed with Sofa Bed, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Refrigerator & Microwave

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Philadelphia - Plymouth Meeting - West

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Prices for upcoming dates