Name: Pendry San Diego
Address: 550 J Street, San Diego, California, United States of America, San Diego, Asian Pacific Thematic Historic District, US
Price range: $318–$1,368 per night
Rating: 8.98

What guests think

Pendry San Diego delivers upscale, stylish stays with consistently friendly, professional staff and a prime Gaslamp location, drawing praise for comfortable rooms, strong overall ambiance, and convenient access to restaurants, Petco Park, and the convention center.

On-site restaurants and bars are popular, and many guests call out a tasty breakfast. Common downsides include crowded, party-like pool scenes on weekends and external noise from the busy neighborhood affecting some rooms. Reviewers also note small room layouts, weighted minibars, and added fees (valet and daily amenities), with occasional housekeeping lapses. Expect a lively, service-forward stay in the heart of downtown.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool, hot tub, spa and gym are frequent highlights, and several guests enjoy the lively scene. Downsides include weekend crowding/day-club vibes and pricey valet parking; a few also felt the pool area is small.

Related guest reviews

8

Kristina

Aug 30, 2024

·

Stayed 3 nights

We generally really enjoyed our stay at the Pendry and will look for more locations for future travel. The front desk staff was welcoming and all staff greeted us whenever they saw us. The valet service was also convenient and polite. My one complaint was the crowd the pool brought in - seemingly from outside those staying at the hotel. It was overly crowded, loud, obnoxious. I also had to put up with some bully behavior from some drunk girls coming from the pool and getting into the elevator, and guests left their drinks everywhere. This was far from the relaxing / luxurious rooftop pool experience we were hoping for.

10

Bradley

Jan 21, 2025

·

Stayed 1 night

Nice lounge and amenity , pool is great!

10

Yaara

Sep 22, 2025

·

Stayed 3 nights

Great pool area, comfortable beds, good restaurant options

8

Inshiya

Jul 5, 2024

·

Stayed 3 nights

Decent stay. Pool was overcrowded.

10

Jacqueline

Aug 23, 2025

·

Stayed 4 nights

Loved the rooftop pool and hot tub, room was very nice.

10

Jack

May 12, 2024

·

Stayed 1 night

Lots of dining options easy walk from the hotel. Pool area was crowded but it was a Saturday and 5th of May!

10

Gemma

Aug 16, 2025

·

Stayed 4 nights

Great pool area, gym and spa.

8

Randall

Apr 24, 2024

·

Stayed 2 nights

Nice property and very comfortable room. FYI-Sunday pool party was a surprise, non hotel guests were outnumbering the guests and it was fairly crazy.

8

Ricardo

Aug 1, 2025

·

Stayed 4 nights

Beautiful property. Nicely appointed. Centrally located but in a dirty and noisy area. $60 daily for valet parking excessive. No self-parking options.

8

Marni

Sep 20, 2025

·

Stayed 1 night

Very clean and fancier than most hotels! Definitely a luxury stay. The pool area is amazing!

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Cleanliness

Overall cleanliness earns strong marks, but a few reviews cite inconsistent housekeeping, missed restocking, and some wear in suites or common areas.

Related guest reviews

10

Sean

Jul 5, 2023

·

Stayed 1 night

Super clean. Everything is well taken care of at this property.

8

Jeanne

Sep 22, 2024

·

Stayed 5 nights

Check in experience with Clare was fabulous - best staff interaction… also pool service was very good. Some dirty linens / towels etc… The hotel is nice - but not up to other pendry standards. Had a wonderful time!!

8

Jaime

Dec 10, 2025

·

Stayed 3 nights

Clean room

8

Stanley

Nov 11, 2024

·

Stayed 7 nights

The housekeeping was atrocious. The housekeeping always missed restocking something..The hallway on offer, had toothpick, Bobbi pin and safety pin on the floor for 4 days until I had to mention to the front desk. So ya housekeeping not good. Plus when we checked in we were not told about ourVIP Silver benefits or the Lincoln they have for you to drive or the check in cocktail. Or guitar Also there was more then days old dust on the ledges and cacti of the restaurant Provisonal , we sat in the booths at Breakfast. Hope the owners, CIO andCEO read these.

6

Ali

Sep 2, 2025

·

Stayed 7 nights

Decent hotel, but the suites require more attention to detail when it comes to cleaning (poor cleaning when it comes to the shower glass) and the suites and common areas (residential level hallways) require extensive renovation, especially for being one of the top rated Pendry Hotels.

10

Rachel

Dec 20, 2025

·

Stayed 1 night

Clean room, great restaurants

10

Brian

Jul 17, 2025

·

Stayed 5 nights

Hotel was clean and staff was very friendly

10

Luis Alberto Díaz

Jul 23, 2025

·

Stayed 5 nights

Es very clean, confortable and very nice

2

Jason

Jan 30, 2024

·

Stayed 1 night

For the price, this place just isn’t worth it. It tries to compete with super fancy hotels, but it falls short of this price point’s expectations. Everywhere you look, the place is beat. From the inside of the elevator to the room doors to the closet doors, there are nicks and signs of age everywhere. And at this price you expect perfect execution (not a room with an ironing board and steamer but no actual iron).

6

Sasa

Aug 25, 2024

·

Stayed 3 nights

Housekeeping is a disaster, they didn’t come to clean the room last day, not even after reporting it twice to the Front Desk.

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Rooms

Rooms are stylish and comfortable, with quality beds; however, several note compact layouts and glass-walled shower designs that reduce privacy, and some report noise from the surrounding nightlife.

Related guest reviews

4

James

Jul 22, 2024

·

Stayed 1 night

First hotel I ever stayed in where the shower was next to the bed. Small cramped room. Not even enough extra space to put up two luggage racks. Bathroom had no room for any personal items.

8

Adil

Jan 1, 2024

·

Stayed 10 nights

Great property to stay at if you are single or a couple. The hotel is in Gastown so is a great area to walk around and there are plenty of restaurants. The 3rd floor pool is quite good and has great pool service. The only two negative items - if you're staying with friends or kids - the rooms have clear glass walled showers with a privacy curtain and there is very little storage space to unpack and organize for a long stay. The rooms themselves are comfortable and the hotel has great amenities.

8

David

Mar 12, 2025

·

Stayed 1 night

The 11th floor is peaceful. The rooms are small but well-appointed. The wi-fi is effective. Breakfast starts at 7 though they run out of coffee at 6:30. The front desk makes limited effort to resolve discrepancies.

10

Elena

Sep 7, 2025

·

Stayed 1 night

This was my first stay at Pendry and I was only there for one night but the hotel is beautiful, my room had character (not some bland and boring cookie cutter decor and furnishings), the mattress was amazing, the mini fridge was packed with beverages, there were snacks and other goodies, and the hotel robe was heavenly. Between the mattress and the robe, I feel asleep before I could even turn the lights off. My only complaint is that my stay was so short but I will definitely be coming back.

10

PABLO

Dec 22, 2023

·

Stayed 1 night

Best in town, hands town. Rooms a little snug, but clean and new. Most other hotels in San Diego look, feel and smell dated. Not this one.

10

Jim

Dec 4, 2024

·

Stayed 2 nights

In the middle of everything Loud nighttime

8

Catherine Ann

May 21, 2025

·

Stayed 1 night

This hotel is really beatiful. It is located in a fantastic area. Very close the everything, bars, shops, restaurants, the stadium. It is very loud in the hallways. The doors all slam shut and make your whole room shake. The bathroom situation in our room was super odd. It in the corner of the room but not a separate area. its enclosed with glass that did have a curtain to conceal the shower area. The sink in tiny! we had to keep alot of our thing on the floor under the sink.. The bed was very comfortable. service at Provisional was not very good. Very slow to be seated and to be served. Food was just ok.. The bars had great service and were quite lively. The front desk staff was super friendly and helpful.

10

Jennifer

Sep 7, 2025

·

Stayed 2 nights

We stayed in a corner room on the fifth floor. It was very clean and spacious. I highly recommend this hotel.

4

Jessica

Aug 7, 2024

·

Stayed 5 nights

A very honest review coming up. The hotel itself is lovely, very clean with great amenities. However, we were given a street facing room and for 2/5 nights we were woken up at 7am by trash collections which are extremely noisy. The hotel offered us earplugs. Not ideal. Additionally, there is a pool party in the hotel on the weekends so getting a bed by the pool is a challenge on the weekend. The hotel charged my card twice and it is still causing me problems. Overall a very mixed experience for us at the Pendry.

10

Amy

Feb 4, 2025

·

Stayed 3 nights

Easy location to walk to restaurants and convention center. Staff is friendly. Very quiet rooms and hallways. More on elegant side when you are in the sleeping quarters. Our room was not very large, but still nice. Great pool and Hot tub Fridge is full of things to buy but there was no room to eve put a water bottle. We were offered a free drink upon arrival and little water bottles are left on counter for free.

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Service

Service is widely praised as friendly, professional and attentive across valet, front desk and restaurants. Some guests report check-in delays, pushy upgrade offers, cancellation inflexibility, and uneven front-desk responses.

Related guest reviews

4

Jeff

Feb 16, 2025

·

Stayed 1 night

When I was checking in I politely asked if they might have a room upgrade. The clerk said "Sure, I can put you in a suite for $500 more a night!" Trying to sell me a much more expensive room is NOT and upgrade! The room TV was broken. The room coffee maker was broken. The service in the bar was marginal at best. They offer you a "checkin cocktail" which consisted of pouring yourself a glass of juice (tasted like Tang) in a plastic cup and taking to the bar to get "spiked." Just awful.

4

David

May 16, 2025

·

Stayed 2 nights

I had reserved 3 rooms for 2 nights each. My colleague got sick and was not able to travel. I tried to cancel that reservation and asked for credit for a future stay and the hotel insisted they could not consider that. I asked for consideration and they refused. Very unfortunate.

8

Fahad

Oct 1, 2025

·

Stayed 5 nights

Staff standing outside at valet were super nice and friendly vs reception staff

10

Sungyoung

Sep 22, 2025

·

Stayed 2 nights

This hotel has the friendliest staff I’ve ever experienced in the United States. The male staff members, in particular, were extremely kind and helpful. It really felt like they had received special training—absolutely top-notch service! The interior was, of course, excellent as well. I’ll definitely be staying here again next time.

10

Joey

Aug 14, 2025

·

Stayed 2 nights

The staff are very friendly and helpful.

10

Julie

Jul 27, 2025

·

Stayed 4 nights

Great service. Well located. Concierge service was super helpful.

10

Dana

Nov 2, 2025

·

Stayed 3 nights

Great room and great staff! They really made our stay with their hospitality and efficiency.

10

Lisa

Nov 21, 2024

·

Stayed 3 nights

The stay here was the perfect vibe from start to finish: from the luxurious but not overly pretentious property to the exceptional service from front desk to engineering tech who promptly assisted our group with presentation glitch. Highly recommend!

10

Faith

Oct 4, 2025

·

Stayed 1 night

We had an amzing stay here. The staff from check in to bell man and valets were so nice and helpful.

4

Bo young

Oct 6, 2025

·

Stayed 1 night

The listing said check-in starts at 4 PM, so we arrived right on time. However, the front desk told us that “4 PM is when check-in starts,” and that we weren’t guaranteed a room at that time. We ended up waiting an hour and a half before finally getting our room. I’ve never heard such an excuse from any hotel before. When we expressed our frustration, we were told that “American Express cardholders get late check-out,” which apparently caused our delay. That explanation made no sense to me — how does someone else’s late check-out justify another guest’s delayed check-in? Eventually, they apologized and offered us drink vouchers, which I appreciated, but the overall experience still felt poorly managed. I just wish the staff had handled it with more professionalism and accountability.

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Location

Central Gaslamp location is highly walkable to Petco Park, the convention center, restaurants and bars. Drawbacks include street noise at night and occasional concerns about neighborhood cleanliness and homelessness.

Related guest reviews

10

Karen

May 31, 2025

·

Stayed 2 nights

Really nice. In a great area walking distance to Padre games and plenty of restaurants.

8

Sheila

Jun 8, 2025

·

Stayed 2 nights

The property, room, walkability and amenities were wonderful but the noise at night and evidence of homelessness was unsettling.

10

Tenishua

Jul 30, 2025

·

Stayed 3 nights

The Pendry was an excellent choice. It’s located in the heart of the Gaslamp District of San Diego and offers a plethora of dining, shopping, and nightlife options! Will definitely be back!!

10

Alison

Mar 26, 2025

·

Stayed 3 nights

Lovely city centre hotel, plenty of cafes and restaurants nearby.

10

Paul

May 27, 2025

·

Stayed 4 nights

Pendry great location. Close to ballpark and many bars and restaurants.

10

Catherine L

Oct 1, 2025

·

Stayed 1 night

Hotel is pretty and is in a great location to be able to walk to shops, restaurants and bars

10

Roshan

Aug 15, 2023

·

Stayed 6 nights

The hotel is in an excellent location for first time visitors to San Diego. You are in walking distance to excellent restaurants, shops and easy commutable distance to majority of San Diego tourist activities. The hotel is clean, staff are friendly and it’s situated in a safe area.

10

Summer

Aug 23, 2025

·

Stayed 1 night

The pendry doesn’t disappoint. We came for a birthday weekend and had a blast at the Sunday pool party. Being in the heart of gas lamp is perfect. You can drop your car and walk everywhere.

10

Joshua

Jun 20, 2025

·

Stayed 1 night

Beautiful hotel with access to many things by foot. Excellent location!

8

Ricardo

Aug 1, 2025

·

Stayed 4 nights

Beautiful property. Nicely appointed. Centrally located but in a dirty and noisy area. $60 daily for valet parking excessive. No self-parking options.

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Dining

On-site restaurants and bars are popular, with many compliments for breakfast and room service. A few cite slow service or mixed meals at Provisional.

Related guest reviews

10

Lisa

Dec 5, 2025

·

Stayed 1 night

Short stay for us, but will be back! The room was very comfortable, I must buy the pillows! Bath products were top notch, shower was great. Gym looked amazing but we didn’t get a chance to try it. Bar was good, good service. Breakfast was delicious, fast friendly service.

10

William

Feb 16, 2025

·

Stayed 2 nights

Excellent location , rooms , service , bar and restaurant. We had a fantastic experience staying at the hotel. It's defiantly going to be a place to revisit soon.

10

Robert

Nov 18, 2025

·

Stayed 2 nights

Breakfast was fresh and tasty. Consideration made for gluten issue.

10

Vucko

Aug 16, 2025

·

Stayed 4 nights

Staff is very nice and professional. Food at hotel restaurants is pretty good.

10

Luke

Jul 17, 2023

·

Stayed 1 night

Staff was super helpful and nice, dining at Provisional was excellent, well worth the price

10

Sarah

Sep 17, 2023

·

Stayed 1 night

Really loved the ambience from this hotel. Very swanky! Everything is in walking distance and love that they have a lot of dining options.

10

David

Jul 27, 2025

·

Stayed 1 night

Best hotel in the gas lamp district. The restaurants on site are top notch. Bar is the best!!

10

Minerva

Sep 28, 2025

·

Stayed 1 night

Beautiful hotel with great restaurants. We really enjoyed out breakfast.

8

Catherine Ann

May 21, 2025

·

Stayed 1 night

This hotel is really beatiful. It is located in a fantastic area. Very close the everything, bars, shops, restaurants, the stadium. It is very loud in the hallways. The doors all slam shut and make your whole room shake. The bathroom situation in our room was super odd. It in the corner of the room but not a separate area. its enclosed with glass that did have a curtain to conceal the shower area. The sink in tiny! we had to keep alot of our thing on the floor under the sink.. The bed was very comfortable. service at Provisional was not very good. Very slow to be seated and to be served. Food was just ok.. The bars had great service and were quite lively. The front desk staff was super friendly and helpful.

10

Trisha

Jan 9, 2023

·

Stayed 19,365 nights

Very nice property, conveniently located in Gaslamp Quarter with many great bars and restaurants. We enjoyed our stay at the Pendry and its amenities, including the 5th & Rose, Nessons, and Provisional (we did not get a chance to try Lionfish). We had a great experience with room service - timely and professional service! Both the spa (excellent steam room) and hot tub/pool area were also very nice. We really appreciated the fact that although the weather was cooler, the pool area and bar were still staffed/open (even following some rain)! The entire staff was helpful and courteous at all times. Nathan was great at checkout. We will return!

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Month	Average price
January	$364
February	$397
March	$402
April	$400
May	$358
June	$480
July	$524
August	$347
September	$376
October	$334
November	$312
December	$359

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $464	15 $595	16 $318	17 $329	18 $480	19 $437
20 $366	21 $436	22 $555	23 $555	24 $361	25 $482	26 $472
27 $340	28 $323	29 $341	30 $344

Su	Mo	Tu	We	Th	Fr	Sa
				1 $423	2 $740	3 $743
4 $427	5 $370	6 $527	7 $540	8 $576	9 $487	10 $768
11 $1,046	12 $1,368	13 $981	14 $385	15 $369	16 $838	17 $1,040
18 $423	19 $571	20 $506	21 $494	22 $423	23 $392	24 $387
25 $348	26 $348	27 $346	28 $361	29 $348	30 $517	31 $825

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Monthly average prices

About this property

Location

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What guests think

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