Name: Hilton Garden Inn Medford, OR
Address: 1000 Welcome Way, Medford, Oregon, United States of America, Medford, Oregon, US
Price range: US$120–US$284 per night
Rating: 8.53

What guests think

At Hilton Garden Inn Medford, OR, travelers frequently highlight clean rooms and welcoming staff, plus a convenient location near I‑5 and the airport for easy access to flights, hospitals, and road trips.

The on-site restaurant and bar earn praise for dinner and drinks, while breakfast is typically not included and often considered pricey. Facilities feedback is mixed: guests like the indoor pool and airport shuttle, but report periods of hot tub or gym outages and a long‑standing business center closure. Rooms are generally quiet and comfortable with good beds, yet some mention thin walls, roof or equipment views, and limited free Wi‑Fi speeds. Overall, expect a convenient, comfortable stay with some trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many appreciate the indoor pool and airport shuttle, plus free parking and a useful bar and restaurant. However, reviews note a long‑term business center closure and intermittent issues with the hot tub, gym equipment, and elevator cleanliness.

Related guest reviews

10

Lindamarie

2 Oct 2025

·

Stayed 1 night

The staff, Ed and Josh, were very friendly and extremely helpful. We didn’t use the bar, but the room was very nice and comfortable. They arranged transportation to the airport for us at 3 o’clock in the morning and gave us a Free and safe place to leave our car.

10

Richard

21 Jun 2025

·

Stayed 1 night

Easy to find location. Great parking

10

Patricia

25 Apr 2025

·

Stayed 1 night

Keurig coffee in room, restaurant downstairs, free parking, airport transportation

4

Susan

22 May 2023

·

Stayed 2 nights

The hot tub was not operative. The exercise equipment had out of order signs on all but one piece of equipment. When I told the staff they acted like they didn't know! Everyone at the pool tried to set the hot tub jets and they didn't work, both times I took my granddaugher to the pool. We tried to use the exercise equpment, and someone had to print out and put out of order signs on them. Wonder how they didn't know. No adjusments to my room price.

10

Diane

28 Oct 2024

·

Stayed 1 night

Good size room. Outlets everywhere. Plenty of clothes storage. Office desk. Quiet room conditioner. Two elevators for easy parking to room access. Indoor heated pool and spa next to gym room. Nice dining area.

8

David

30 May 2025

·

Stayed 1 night

This property has Not had a business center for over 4 years, showing out of order temporarily. A monitor and tower and wifi access and a desk and printer, would be great to have it. Hotel has great service for Free shuttle to airport and back.

8

Susan

8 Sept 2024

·

Stayed 1 night

Everything was great and as expected except for the elevators. We were located on the 4th floor and the carpet in the elevators were really soiled. They attempted to cover the dirty smell with carpet fake smelling powder refresher which made it so much worse. You’re trapped in there and trying to not breathe. They really need to remove the carpet and replace with a hard surface.

8

David

24 May 2024

·

Stayed 1 night

The business center has been down for 2 years and they tell you to use the one at their sister hotel across the street and their computers are down too. Their restaurant is excellent and their bar is excellent

10

Kim

13 Aug 2024

·

Stayed 1 night

Loved having the inside pool

8

Sandi

18 Apr 2023

·

Stayed 1 night

I stayed one night with my dog. The hotel room was clean and comfortable. The staff was very accommodating and friendly. The hotel location was easily access to I-5. My room was down the hall from the indoor room. Unfortunately, users of the pool were noisy coming down hall, which occurred until 11 pm.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is praised frequently in rooms and common areas. A minority of guests report lapses such as dusty surfaces, odors, or missed housekeeping.

Related guest reviews

10

Stephen

5 May 2025

·

Stayed 2 nights

Always clean, quiet.

6

Anisa

17 Mar 2024

·

Stayed 1 night

For the price of the room you would think they would be clean. It didn’t feel like anything was wiped down in there. The refrigerator didn’t work so we lost money for the food that was stored in there. The nicest area of the hotel was the main entrance/dining. The rooms felt a little dated for only being built in 2016. The breakfast was good although you have to pay for the buffet you serve yourself. It was just like any other breakfast at a hotel. Next time I will spend almost $200 at another hotel that I know will be clean.

8

VINCENT

3 Jul 2025

·

Stayed 1 night

The bedding was very beautiful and comfortable. The shower was really nice. The only down side is when I entered the room, the first thing I notice was hair on the tv desk and it was also noticeably dusty.

4

Karen

25 Aug 2025

·

Stayed 1 night

Bed pillows smell & need to be sanitized. Our room smelled like stinky feet

10

Rodney

15 Oct 2025

·

Stayed 1 night

Room was clean and comfortable.

10

Ashley

21 Oct 2025

·

Stayed 1 night

Clean comfy room, nice facility

10

Jerry Jay

8 Nov 2024

·

Stayed 1 night

Place is ideal. Hotel is clean, bright and smells good. It smells clean. Staffs are friendly.

10

Nydia

14 Jan 2026

·

Stayed 2 nights

It was a wonderful stay, we've stayed here a few times and its a great location. The rooms are always cleanand well maintained.

6

Ivy

13 Aug 2025

·

Stayed 1 night

Assigned room was not made up by housekeeping. New room was sloppily cleaned and put together (bed sheets weren't even tucked). Property is nice and clean but housekeeping staff is terrible.

10

Heather

21 Jun 2025

·

Stayed 1 night

Very clean, had comfortable beds.

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Rooms

Rooms are comfortable and often quiet with good beds and dark rooms; accessible options receive positive feedback. Some report thin walls, roof or equipment views, limited free Wi‑Fi speeds, or bath layout preferences not matching expectations.

Related guest reviews

8

CATHERINE

9 Sept 2025

·

Stayed 1 night

The room was nice. I got pretty much unpacked and then I went to see the view from my window and encountered a view of satellite dishes and air conditioner units. Very disappointed, especially since this hotel calls itself a "Garden Inn". I was too tired to go downstairs and ask for a different room.

6

Shelbie

10 Dec 2023

·

Stayed 1 night

Walking in it looked like a nice hotel experience, check in went smooth. However the room was less than ideal. We were placed in a room with an excelent view of the 10 hvac units that clicked on and off all night, 2 satelite dishes, and the vents for the grill. The matress/bed noisey, like it had been assembled incorrectly, or was unblanced. The pillows and i use that term lightly were flat and felt cheap and overused. The walls of our room were covered in scuff marks overall and smelt like stale cigarettes. (We dont smoke). I booked this Hilton Garden inn with previous positive experiences at others in the chain. Unfortunately it was let down. We wont be staying again.

10

Patricia

8 Jan 2023

·

Stayed 19,359 nights

This is a well run property that appeared to be new. The staff was efficient and friendly. The room was spacious, clean and had all the important amenities. access to the freeway as wells several restaurants made it convenient. This will be our go to hotel in Medford.

8

Karen

19 Nov 2024

·

Stayed 3 nights

No bathtub! I like a tub. Rather than just a shower. Also no safe in room. Liked the comfortable bed. Pillows were way too flimsy.

10

Lisa

26 Sept 2025

·

Stayed 1 night

Very nice, but wish they didn’t charge extra for good wifi.

10

Sandra

22 Jun 2024

·

Stayed 1 night

Clean, comfortable room with king bed. Nice view. We included breakfast which was good. The staff were excellent from chech in to breakfast to check out. Good sleep. Only issue was the poor performance of the free internet. I’m a Hilton honors member, however I booked on Expedia so the check in person wouldn’t add my number and I got the basic internet.

8

Coni

15 Sept 2025

·

Stayed 2 nights

This property was very convenient for our needs. Despite being close to a busy road, it was very quiet.

10

Elizabeth

12 Jun 2025

·

Stayed 1 night

Beds were very comfortable & room was comfortable & spacious. I thought the bathroom was going to be small but it worked out fine, although I prefer a walk in shower instead of a dated tub/shower combo.

10

Darin

25 Oct 2024

·

Stayed 1 night

The quietest and darkest room we have ever slept in! It was awesome!

8

Arietta

16 Jun 2024

·

Stayed 1 night

The check in process & staff were all courteous & friendly. The only thing was that the walls were thin & you could hear other guests. Otherwise it was great.

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Service

Staff are widely described as friendly, helpful, and efficient, with quick check‑ins and responsive assistance. Occasional complaints note check‑in errors, uneven friendliness, or limited flexibility when booking through third parties.

Related guest reviews

10

Marta

12 Oct 2025

·

Stayed 1 night

My brief stay at Hilton Garden Inn in Medford OR was quite pleasant. From check in to check out. The staff was friendly and professional, the room was clean and comfortable. Overall excellent. I would recommend staying there.

10

Lindamarie

2 Oct 2025

·

Stayed 1 night

The staff, Ed and Josh, were very friendly and extremely helpful. We didn’t use the bar, but the room was very nice and comfortable. They arranged transportation to the airport for us at 3 o’clock in the morning and gave us a Free and safe place to leave our car.

8

William

1 Oct 2025

·

Stayed 1 night

We had a problem with no sound from the tv and the person came right up and fixed it. We also mentioned the air conditioning unit was making a slight noise and the manager said we could change room, we because it wasn’t that annoying.

10

Stephen

20 Dec 2025

·

Stayed 1 night

Staff was great, got me checked inn quickly, and they are always kind and helpful.

2

Megan

26 Sept 2025

·

Stayed 1 night

The guy at the front desk gave our room to someone else and then refused to help us.

10

Laura

9 Oct 2025

·

Stayed 3 nights

The staff was welcoming, warm, and friendly, not just when I checked in, but every time I walked by the front desk. I also appreciated the fruit waters & tea in the lobby -such a nice touch that elevates the whole experience.

6

Christina

30 Oct 2023

·

Stayed 1 night

The staff was friendly. However at 4pm our room wasnt ready for check-in. 40 minutes later I checked back to get a room and received keys to an occupied room. Eventually, we got a room and 2 free bottles of water.

6

Karen

27 May 2025

·

Stayed 2 nights

This hotel was just okay, nothing special. The staff at the front desk was not friendly at all. Every time we walked by, not even a greeting or acknowledgement. We tried to get a room with a view and apparently since we booked with a third party, our room was locked in and they could not do anything about it. We overpaid big time being a holiday weekend, not the employees fault, but you would think they would have been more accommodating. Most of the staff were just not friendly, except for the breakfast staff and the bar staff. Sat at the bar the second night and since there was only one on staff, not that many sitting at the bar, we never got served and just went back to our room. They did not even knock on our door once to ask if we needed fresh towels or anything and we stayed 2 nights, not even a turn down of the bed. We will not stay here again, wasn't pleased at all. Nothing special about this hotel.

10

Jean

15 May 2023

·

Stayed 1 night

They went above and beyond to accommodate us, and with such a warm, welcoming stay.

10

Sean

13 Oct 2025

·

Stayed 1 night

The staff was so friendly and helpful, both at the desk and in the restaurant. Just a really great vibe. Also clean and quiet. Highly recommended!

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Location

Convenient near I‑5, the airport, and Asante Medical Center, with a generally quiet setting and easy car access. Some note fewer walkable dining options.

Related guest reviews

10

Richard

21 Jun 2025

·

Stayed 1 night

Easy to find location. Great parking

10

Richard

16 Feb 2025

·

Stayed 1 night

This turned out to be an excellent place to stay in Medford. Staff was friendly and in fact eager to help with anything we needed. The room had everything to meet our needs and wants. Nice quiet location, very easy to access from I-5. We will stay here again when passing trough Medford.

8

Brian

25 May 2024

·

Stayed 1 night

Easy place to get to off the freeway. Near dining options.

10

Karen

29 Nov 2024

·

Stayed 1 night

Rooms are clean and comfortable. Staff is friendly. Property is quiet but close to freeway and other amenities.

10

Marc

29 Feb 2024

·

Stayed 1 night

Quiet area, convenient dining

8

Coni

15 Sept 2025

·

Stayed 2 nights

This property was very convenient for our needs. Despite being close to a busy road, it was very quiet.

8

stacy

29 Jul 2024

·

Stayed 1 night

Newer property close to the airport and the windows do open!!!

8

Richard

31 Mar 2025

·

Stayed 2 nights

Great location

8

Kerri

17 Aug 2025

·

Stayed 2 nights

Nice location right off of freeway.

10

Charles

13 Aug 2023

·

Stayed 1 night

Quiet, clean, and convenient. Bed was very comfortable. Local was close to restaurants. The neighborhood was clean and safe.

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AI-generated summary based on recent guest reviews

Dining

Dinner and bar service receive strong reviews for quality and convenience. Breakfast is usually not included and is often considered expensive, with occasional availability or staffing issues.

Related guest reviews

10

Marc

3 Sept 2023

·

Stayed 1 night

The hotel, unlike most facilities makes one pay 16.95 for a continental breakfast. And in order to use the free WiFi one is forced to join Hilton honors with the result that I use cellular from my phone

10

Ramata

19 Oct 2025

·

Stayed 1 night

Very nice & clean lobby. Friendly staff. Food was good, nice portions & very decent price. We enjoyed our stay.

10

Vincent

23 Feb 2025

·

Stayed 1 night

Friendly helpful staff, great food at the hotel restaurant.

10

Jon

5 Feb 2024

·

Stayed 1 night

staff were great. The dining is always good at this location. Very reasonable, good food, and great service. We have been stopping there for the past 4 years.

10

Mary

14 Sept 2025

·

Stayed 1 night

Breakfast was not included. $14 for two pieces of bread and 5 bites of fruit. Pricy!

10

Marc

29 Aug 2023

·

Stayed 1 night

The only thing we didn’t like was that they charge 16 dollars for continental breakfast. Most properties provide free breakfast

10

Janetta

29 Mar 2024

·

Stayed 9 nights

The staff was extremely helpful and courteous. The breakfast was excellent with plenty of different options. I also was grateful to be able to get a dinner at the hotel.

10

Dana

7 Apr 2025

·

Stayed 2 nights

Nice staff, clean room, the restaurant was also a nice surprise; my burger and cocktail were excellent.

10

Gail

11 Oct 2025

·

Stayed 1 night

Excellent property. Clean rooms, wonderful staff, and great food in the onsite restaurant.

8

David

24 May 2024

·

Stayed 1 night

The business center has been down for 2 years and they tell you to use the one at their sister hotel across the street and their computers are down too. Their restaurant is excellent and their bar is excellent

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$121
February	US$115
March	US$118
April	US$120
May	US$140
June	US$172
July	US$173
August	US$165
September	US$163
October	US$146
November	US$131
December	US$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $189	18 $150	19 $138
20 $130	21 $199	22 $254	23 $269	24 $181	25 $133	26 $124
27 $131	28 $178	29 $148	30 $133

Su	Mo	Tu	We	Th	Fr	Sa
				1 $133	2 $176	3 $164
4 $120	5 $122	6 $158	7 $176	8 $169	9 $284	10 $223
11 $159	12 $148	13 $234	14 $208	15 $132	16 $242	17 $186
18 $122	19 $179	20 $193	21 $156	22 $124	23 $123	24 $122
25 $122	26 $124	27 $206	28 $184	29 $124	30 $122	31 $122

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 Bedroom, Accessibleessible (Mob Hearing Accessible with Bathtub)

Room, 2 Queen Beds, Accessibleessible (Hearing Accessible)

Room, 1 King Bed, Accessibleessible (Mob Hearing Accessible with Roll-In Showither)

Room, 1 King Bed, Accessible (With Bathtub)

Deluxe Room, 1 King Bed, Accessibleessible (Hearing Accessible)

Room, 2 Queen Beds, Accessibleessible (Mob Hearing Accessible with Roll-In Showither)

Room, 2 Queen Beds, Accessibleessible (Mob Hearing Accessible with Bathtub)

Deluxe Room, 1 King Bed

Room, 1 King Bed

Suite, 1 King Bed, Accessibleessible (Hearing Accessible)

Room, 1 King Bed, Accessibleessible (Hearing Accessible)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Medford, OR

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Prices for upcoming dates