The Mariners' House Scarborough

Room not as good as our last stay at hotel no fridge in the room no hosts had to pick key up from another hotel still no breakfast scaffolding up making it look awful from outside will not be booking here again

We were sent a message to provide our arrival details by email or phone, but given no email address. The website has neither an email nor a phone number. We couldn't phone, so we sent the info via Expedia, and received no answer. When we arrived at 1:30 pm, the door was locked and no one was in the building. We were told when we phoned (at our expense), that check in starts at 2 - even though the Expedia listing says 1 pm and the sign inside says 1:30 pm, and we provided our arrival details as requested. The building is covered in scaffolding which completely negates the reason we chose this property - the view. We could have chosen one of many other sea view guest houses, and the photos/information provided on Expedia gave no indication that our view would be obstructed. There was also a promise of black-out curtains, but there were only flimsy IKEA style cotton drapes and our room was bathed in light at 4 am. The hot water was almost nonexistent - a trickle. The taps weren't properly secured to the sink. Everything was quite dingy. We saw a young woman in the office one of the three days we stayed, but not another soul the rest of the time. We did hear a dog barking somewhere inside the house, though.

Love this stay

The shower was either scalding hot or freezing cold - was told to let it run 10/15 mins and it should be ok but it wasn’t! This really needs to be looked at because if that happens to a child they could a serious burn! However the view was stunning and the room was ok!

Reception closed at 4 ( we checked in around 3:30) - wouldn't have really mattered except bath was missing a plug, so no bath ! When we arrived, hotel surrounded by scaffolding - this situation deteriorated when we awoke to find a scaffolder outside our bedroom window. Bedroom view was great (apart from the scaffolding / scafolder)