The Metrotel

Name: The Metrotel
Address: Gill Street 22, New Plymouth CBD, New Plymouth, New Zealand, New Plymouth, New Plymouth District, New Zealand
Rating: 9.25

"Loved the beds"

"Great location"

"Immaculate rooms"

"Ample-sized rooms"

"Liked the shower"

"Staff provided great service"

Amenities

Parking
Non-Smoking Rooms
Family Room
Dry Cleaning
Housekeeping
Luggage Storage

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Property description

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features complimentary use of a nearby fitness facility and bike storage.

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Guest reviews

9.3

Superb

Based on 1,258 verified reviews

What guests think

AI-generated summary based on recent guest reviews

The Metrotel draws consistent praise for its central, walkable New Plymouth location, very clean and modern rooms, and generally friendly service, with many noting spacious layouts, comfortable beds, and handy in-room kitchen facilities for short or longer stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Sue and Steve

3 weeks ago

Stayed 3 nights

Lovely spacious, comfortable and clean room. A bit noisy Sat night with local revellers out on the street but otherwise quiet. Very convenient having parking on-site and easy short walk to eateries. Great location. Staff friendly and professional.

C J

25 Apr 2026

Stayed 1 night

Great as always, been here a number of times

Karyn

17 Jan 2026

Stayed 2 nights

Close to free bus to Taranaki Light festival.

Sik To

13 Jan 2026

Stayed 1 night

The room is spacious

Liz

12 Jan 2026

Stayed 1 night

Book in was quick and easy,

Gill Street 22, New Plymouth CBD, New Plymouth, New Zealand

Location

A stay at The Metrotel Motel places you in the heart of New Plymouth, steps from Centre City Shopping Centre and Coastal Walkway. This hotel is 0.2 mi (0.3 km) from Richmond Cottage and 0.2 mi (0.4 km) from Real Tart Gallery.

Centre City Shopping Centre(0.1 Miles)

Coastal Walkway(0.1 Miles)

Richmond Cottage(0.2 Miles)

Real Tart Gallery(0.2 Miles)

Wind Wand(0.2 Miles)

Puke Ariki(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:30

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited and height restrictions apply.

Check-in is from 3:00 PM until 8:30 PM, and check-out is at 10:00 AM. Late check-out is available for a fee of NZD 20, subject to availability.

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities.

The hotel is located in the heart of New Plymouth, just 0.1 km from Centre City Shopping Centre and 0.2 km from Coastal Walkway. Other nearby attractions include Richmond Cottage (0.3 km) and Real Tart Gallery (0.4 km).

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Cribs are available for a fee of NZD 20 per night, and rollaway beds are available for a fee of NZD 35 per night. Advance request is required for both.

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