What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:30 AM to 10 AM for a fee of approximately JPY 2180 for adults and children.

What are the check-in and check-out times?

Check-in time is from 3:00 PM, and check-out time is until 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Where is the hotel located in relation to key attractions?

The hotel is located in Ginza, Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. It is 0.5 mi from Tokyo International Forum and 2.9 mi from Tokyo Bay. Nearby attractions include Kabuki-za Theatre (0.3 km), Ginza Six (0.5 km), and Tsukiji Outer Market (0.7 km).

What are the policies for guests staying with children?

Children are allowed to stay at the hotel. However, the minimum age for children to stay for free is not specified in the provided information.

Sotetsu Fresa Inn Ginza Sanchome - Tokyo Stay

Average nightly price at Sotetsu Fresa Inn Ginza Sanchome by month, last 12 months (USD)
Month	Average price
January	$110
February	$114
March	$138
April	$168
May	$138
June	$97
July	$95
August	$87
September	$113
October	$144
November	$169
December	$147

What guests think

At Sotetsu Fresa Inn Ginza Sanchome, travellers consistently praise the central Ginza location and overall cleanliness, while repeatedly noting that rooms are very compact and best suited to solo stays, light packers, or short visits.

Self-serve amenities on a dedicated floor and coin laundry add convenience, though machines are limited. Service is often friendly and efficient, with helpful luggage storage and forwarding, but a few guests reported strict or mishandled policies and rare security or communication issues. Breakfast, including a shabu-shabu option, is frequently enjoyed, while others found it heavy, limited, or inflexible. Expect a clean, compact base in a prime, walkable Ginza spot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Self-serve amenities are available on a dedicated floor, with coin laundry and vending machines adding convenience, though laundry capacity is limited. No on-site parking was noted.

Related guest reviews

10

David

Oct 11, 2024

·

Stayed 5 nights

I enjoyed my stay Sotetsu Fresa Inn Ginza 3-chome. It's almost a straight-line from the JR Yurakucho Station and is close to a couple of different Tokyo Metro stations. The rooms don't have much space for luggage but are otherwise fine as far as bed and bathroom are concerned. Facilities were clean and staff was friendly. As is the standard now, various amenities can be picked up in the lobby. The all-in-one clothes washer/dryer worked and was reasonably priced but beware overloading the units. They're small capacity compared to US washers and dryers and will not properly dry clothes if you exceed the capacity guidelines.

8

Sang

Jun 2, 2025

·

Stayed 3 nights

Solid location, decent price, overall great value for price. Loved the laundry machines, useful for long-term travelers. My 1st room was a bit lacking in cleanliness, asked for a different one and got a clean room.

8

WAI TONG

Jun 23, 2023

·

Stayed 7 nights

Everything is good in terms of service quality. The only problem could be the laundry machine since they only have 2 machine and it is a cleaning and dying 2-in-1 type, therefore it takes 2 hours for the cycle. You can imagine how busy they are.

10

湘甯

Nov 20, 2025

·

Stayed 3 nights

服務人員親切有禮貌、客房乾淨、為了環保可以自取需要的用品

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10

Jasmin

May 12, 2024

·

The room is undeniably small but was just fine for one person. It would be a stretch for 2 people even though it is marketed as a double room. Theres barely space for one big luggage so if you have more, that would be hard. Otherwise, everything was great and clean. There were amenities you could grab from the lobby. Appreciated the facial mask and bath powder! There was a paid washer and dryer which i did not use but would be great for longer stays. Theres also a shared microwave which was nice. The location is good and walking distance to a few transport lines. It was within 15 to 30 mins to shibuya, shinjuku, akasaka, odaiba. But given how big the station is, do factor in at least 10 mins to walk to the platform. And please follow google maps for the exit routes. Some exits may be closed at certain times, or not accessible to certain subway lines (you'll have to pay for another ride to get out of the wrong line). Plenty of shopping all around the area!

6

Natsuko

Jun 16, 2024

·

Stayed 1 night

コーヒーやお茶などのアメニティが、部屋になく、フロントからの案内もなかったので、不便でした。歯ブラシはエレベーターの脇にあると書いてありましたが、着替えて取りに行くのも面倒に思いました。今まで部屋に全部揃ってるホテルが多かったので、初めにフロントで案内が欲しかったです。

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10

Violeta

Jul 1, 2024

·

Stayed 2 nights

Very pleased with the location, walking distance to everything: shopping, dining and transportation. The staff was super helpful and friendly. The only thing is that they don’t provide parking on site so we had to find a 24hr. parking garage.

10

Zach

Sep 21, 2025

·

Stayed 6 nights

The staff were very helpful, patient and out going. I’ve stayed in 2 sotetsu fresa inn hotels now both times visiting Tokyo and they don’t fail to uphold good service & etiquette, the fact the hotels have vending machines, laundries & change machines is an honest life saver for any and all scenarios

10

Larissa

Oct 19, 2025

·

Stayed 6 nights

Otimo atendimento, quarto limpo e muitas amenities

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8

KA CHEUNG

Jan 20, 2026

·

Stayed 6 nights

客房整潔，牙刷、剃鬚刀、乳液、浸浴用品、茶包、即溶咖啡等等都能在2樓取到，唯一是房間比較細，開行李不方便。附近本來有很多食肆，但麥當勞已經搬走了，天婦羅店恰巧要裝修，而最近的Lawson便利店也要裝修，所以食物的選擇少了。

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Cleanliness

Rooms and common areas are widely described as clean or spotless. A few guests noted musty odors or missed bathroom details.

Related guest reviews

8

yoshiteru

Jun 1, 2024

·

Stayed 3 nights

バスルーム内に入室時から髪が落ちていて清掃に懸念を持ちました。

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10

VIRGINIA

Nov 23, 2025

·

Stayed 3 nights

Excellent location, spotless room, comfortable bed, strong shower, lovely staff, effortless check-in. Convenience store just around the corner. Expect the room to be small as per Japanese standards, but I only can back to my room to sleep, so minor detail. I would stay here again.

10

KUEI FANG

Jan 3, 2026

·

Stayed 5 nights

客房乾淨

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10

Tiffany

Sep 20, 2025

·

Stayed 4 nights

This hotel was in a great location. Lawson's right next door, restraunts right next door, less than a five min walk to metro. Safe area and walkable to lots of shopping and food options. Rooms and property super clean and staff was so friendly and helpful. Rooms were on the smaller size compared to North America standards but still comfortable.

10

Yoshiki

Oct 27, 2025

·

Stayed 1 night

清潔でよかった

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8

CHENG-YEN

Jun 29, 2025

·

Stayed 4 nights

飯店櫃檯人員很好！ Check-in時遇到房間開冷氣有很重的霉味，告知櫃檯，她馬上先確認及找人清潔，在詢問我是否仍聞到？若還是無法接受，願意幫我換一間房間。最後還是選擇換間，希望飯店能夠注重這塊。畢竟要在裡面睡覺，但發霉味道讓人不好受

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6

Miho

Aug 24, 2024

·

Stayed 1 night

バスルームの清掃が行き届いていないと感じました。トイレの昨日ボタンの上のほこりシャワーカーテンの黒ずみ等

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10

yuan-chieh

Mar 26, 2025

·

Stayed 1 night

部屋は大きくないですが、清潔感があり、きれいです。朝ごはんも美味しく、スタッフも親切なので、また東京へ出張する際に利用したいと思います。

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8

K

Jul 24, 2024

·

Stayed 1 night

部屋が湿気でカビのにおいが少しした

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10

Kitty

Dec 1, 2025

·

Stayed 7 nights

Located in the heart of Ginza, this hotel is close to many train stations and department stores/shops and restaurants. The rooms are very clean, albeit a little small, but you won't be spending much time at the hotel anyway. The service was very friendly and you are able to leave your luggage with the staff if you arrive early or leave late!

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Rooms

Rooms are very small and best suited to solo travelers or light packers; many note limited space to open luggage or work. Beds are comfortable and rooms are generally quiet, but some mention poor views and occasional musty odors.

Related guest reviews

10

Jodie

Feb 19, 2025

·

Stayed 6 nights

Perfect location in heart of Ginza. Very close to station and designer shopping. Also close to a Lawson, 7/11 and McDonald's. Room was clean. Liked that you could have the room cleaned daily too. Staff friendly and helpful. Room was small but to be expected in Tokyo. Enough space to fully open one suitcase; impossible to simultaneously open two. View from window wasn't nice, but not a deal breaker as the room was used for sleeping. Great value for Ginza and highly recommend.

8

CHIACHEN

Dec 26, 2025

·

Stayed 4 nights

房間精緻如果行李是26寸以上要攤平的話打開來後就沒有路了

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8

Richard

Oct 2, 2025

·

Stayed 1 night

I do love the level of service provided by this hotel - you can see all the nice Japanese service spirit in this hotel. Many in this hotel is self service. It means if you are a first timer, you would expect a few trips to the front desk area for amenities. The room is on the smaller size, which was a shame. There is no sufficient space for opened luggage - hence the deducted rating. Overall it’s a good hotel and I would use again if I am travelling light.

6

Tom

Apr 17, 2025

·

Stayed 5 nights

Tiny tiny tiny room, and they only wanted to clean it every other day. Could just be a Tokyo thing, but my wife was not happy with me for booking it! Staff was very nice though, and Ginza is a great area.

6

SOKJIN

Jan 16, 2026

·

Stayed 1 night

Small room.

10

Steven

Jun 26, 2024

·

Stayed 6 nights

Extremely polite and helpful staff. Minimum noise heard in the hotel room. Rooms are small, but that's to be expected for the price in the middle of Ginza.

10

Tiffany

Sep 20, 2025

·

Stayed 4 nights

This hotel was in a great location. Lawson's right next door, restraunts right next door, less than a five min walk to metro. Safe area and walkable to lots of shopping and food options. Rooms and property super clean and staff was so friendly and helpful. Rooms were on the smaller size compared to North America standards but still comfortable.

6

Kawai

Dec 7, 2024

·

Affordable room but will not recommend if you are not travel alone. Room way too small

10

Chelsea

May 3, 2025

·

Stayed 11 nights

Pillows were the only rough thing about sleeping, either too soft or too hard. Stayed 11 days and the accommodations were wonderful, room was a tad small for my 6’2 ft hubby but the bed was comfortable

6

SOKJIN

Jan 23, 2026

·

Stayed 1 night

Too small room

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Service

Staff are frequently described as friendly and helpful, with smooth check-in and support for luggage storage and forwarding. However, some guests reported strict rules, poor handling, or rare security and communication issues.

Related guest reviews

10

Charles

Oct 1, 2025

·

Stayed 1 night

Fast check in and friendly service

2

Margaret

Jan 18, 2025

·

Stayed 2 nights

Zero customer service.. pillows were super flat and was told no more when asked for an extra one! Tried seeking help to book dinner reservation (from restaurant flyer at the hotel lobby) but was told they are not allowed to use the hotel phone to call 😠😠

10

Anuska

Oct 22, 2025

·

Stayed 4 nights

Clean room with super friendly staff at the reception. They also helped me with a Yamato booking to get my luggage delivered seamlessly to my next hotel in Osaka. It is also super close to the store at Ginza and two subway stations. Definitely recommend this hotel!

2

Vy

Nov 14, 2025

·

Stayed 4 nights

I was treated very poorly on my last day in Tokyo. I checked out at 10:50AM and was told to insert my room key into the kiosk machine. I then left my luggage at the front and they asked me when I was expecting to return and I said 3PM. I left and returned at 2:55 to retrieve my luggage. I then went to sit at the couch area in the lobby to wait for my airport ride. At 3:20PM, I get a call from the hotel and the guy on the phone was yelling at me about not paying a late check-out fee and that if I did not pay, he would call the police. I went 10 feet from where I was sitting to the guy that was calling me and asked what this was about. He started yelling about the late check-out fee and I became confused because I had checked out before 11AM earlier that day. He looked at his colleague and then accused me of returning the wrong room key. How can I return the wrong room key when I only had one card for my entire stay? Also, they all saw me leave my luggage for almost 4 hours. So without a room key and luggage, how could I have been inside my room? The female worker said that she called up to my room and someone picked up the phone. I'm not sure who that person was since I traveled solo this time and was sitting in the lobby in the entire time. At this point, the workers realized their mistake and gave a half-hearted apology. I have been to Japan 4 times and have never experienced anything like this. What would have been a 5-star experience is now 1-star.

10

YUHEI

Jul 4, 2024

·

Stayed 2 nights

スタッフさんの対応が素晴らしい

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10

Ikuko

Sep 15, 2025

·

Stayed 1 night

スタッフの対応が、親切で丁寧です。妻がいつも利用させた頂いて、自分も初めて宿泊。妻が評価してるのも、納得しました。居心地良かったです。

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6

SOKJIN

Jan 21, 2026

·

Stayed 1 night

English communication was not easy. Needs more flexibility in using breakfast coupons. In the past, using breakfast coupons for other days was accepted but this time the rule was too strict.

10

Kitty

Dec 1, 2025

·

Stayed 7 nights

Located in the heart of Ginza, this hotel is close to many train stations and department stores/shops and restaurants. The rooms are very clean, albeit a little small, but you won't be spending much time at the hotel anyway. The service was very friendly and you are able to leave your luggage with the staff if you arrive early or leave late!

10

Ionah

Nov 3, 2025

·

Stayed 5 nights

Clean room, good location, helpful staff especially to Haruku for helping out for our baggage transfer to airport. Highly recommended!

4

Valtteri

Nov 25, 2024

·

Stayed 1 night

We stayed at the hotel for one night. Around 05:45 AM, we woke up to someone trying to open our door and actually succeeding. However, the security lock we had put on the door for the night prevented it from being fully opened. When I went to the door of our room, I found an unknown man trying to enter. So only the security lock we had put on for the night prevented this unknown man from completely entering our room. As we were checking out of the hotel, we told the hotel staff about our experience and asked how this could be possible. However, the hotel staff just said that what we described couldn't happen and implied that what we told them wasn't true. After checking out, we left our bags at the hotel reception to pick them up later. When we went to retrieve our bags, the hotel staff told us that they had checked the surveillance cameras regarding our claim and it turned out that an intoxicated man who had fallen asleep in the hotel corridor had given the hotel staff the wrong room number as his own. The hotel staff had opened our room door for this man without ensuring it was actually his room. This entire incident left us with a very unpleasant feeling about our stay. In our opinion, the hotel staff's initial indifferent attitude towards us and the safety of the hotel guests was inappropriate. We did not receive any compensation for this incomprehensible mistake by the hotel.

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Location

Central Ginza setting with multiple subway stations, shopping, and restaurants a short walk away; many found the side street quiet and safe. Convenient for reaching Tokyo Station and major districts.

Related guest reviews

10

VIRGINIA

Nov 23, 2025

·

Stayed 3 nights

Excellent location, spotless room, comfortable bed, strong shower, lovely staff, effortless check-in. Convenience store just around the corner. Expect the room to be small as per Japanese standards, but I only can back to my room to sleep, so minor detail. I would stay here again.

10

Brent

Nov 30, 2025

·

Stayed 3 nights

Great location and nice staff!

8

Maria

Jul 23, 2025

·

Stayed 1 night

Convenient metro stations within walking distance. Walked to a very good and delicious souffle pancake place. Nice upscale shopping district.

10

Romeo

Feb 8, 2025

·

Stayed 5 nights

The hotel is in Ginza and very near all the shopping places. But the street is very quiet and accessible with few convenience store nearby. There is also a nice tsukemen shop nearby. Very affordable stay in terms of location and convenience.

10

Misaki

Jul 10, 2023

·

Stayed 1 night

I think the location is great in Ginza. Easy access to public transportation and Tokyo station.

10

Kwok Chu

May 15, 2024

·

Stayed 1 night

Excellent location

8

Denise

Nov 5, 2025

·

Stayed 5 nights

Room was super clean, and great fit for people who plan on spending their time out and about! Location of hotel was amazing! You had a convenience store at the corner and metro stations just a couple minute walks away

10

Tiffany

Sep 20, 2025

·

Stayed 4 nights

This hotel was in a great location. Lawson's right next door, restraunts right next door, less than a five min walk to metro. Safe area and walkable to lots of shopping and food options. Rooms and property super clean and staff was so friendly and helpful. Rooms were on the smaller size compared to North America standards but still comfortable.

10

James

Nov 16, 2024

·

Stayed 4 nights

Excellent location in heart of Ginza. Just a few minutes walk to subway. Quiet at night. Excellent breakfast. Friendly staff. Comfortable, if small, rooms.

10

Kitty

Dec 1, 2025

·

Stayed 7 nights

Located in the heart of Ginza, this hotel is close to many train stations and department stores/shops and restaurants. The rooms are very clean, albeit a little small, but you won't be spending much time at the hotel anyway. The service was very friendly and you are able to leave your luggage with the staff if you arrive early or leave late!

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Dining

Breakfast is often praised, including a shabu-shabu option, but some guests found it heavy, limited, or inflexible, and western items underwhelming.

Related guest reviews

10

Natsuko

Nov 25, 2025

·

Stayed 1 night

新しくて清潔なお部屋でした。困ったことにもすぐに対応してくださいました。朝食が本格的しゃぶしゃぶでバイキングもあり大変満足しました。

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10

Pei Ling

Dec 30, 2024

·

I was there for a short stay and it fits all my needs. The breakfast is beyond my expectation, it was a buffet and shabu shabu. Highly recommended to purchase the breakfast in your booking.

4

Angela

Sep 1, 2025

·

Stayed 2 nights

We had to leave just before breakfast and the hotel didn't accommodate us. We had paid for the breakfast. Also room was as tiny as before. Should have given them less last time.

4

JUNGROK

Oct 18, 2025

·

Stayed 1 night

아침식사가 샤브샤브라서 먹기에 정말 부담스러웠어요. 다른 초이스도 없고

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8

Fehng Ching

Dec 21, 2025

·

Stayed 5 nights

員工很nice、早餐很豐富、飯店位置在東銀座交通十分方便，只是要先了解一下地鐵交通的位置圖

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10

??

Jun 27, 2025

·

Stayed 2 nights

施設、立地については申し分なくできれば定宿とさせていただきたいくらいです。一点難があるとすれば、朝食のシステムが独特で好みがわかれることでしょうか。3種の一人鍋の具材について扱いが今一つに感じました。（白菜や葉物の鮮度が悪かったり、いかにも外葉が入っていたり）ポン酢やゴマだれの提供についてもぞんざいで、朝からあまり良い気分ではありませんでした。

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10

James

Nov 16, 2024

·

Stayed 4 nights

Excellent location in heart of Ginza. Just a few minutes walk to subway. Quiet at night. Excellent breakfast. Friendly staff. Comfortable, if small, rooms.

6

Tokuichi

Apr 12, 2025

·

Stayed 1 night

朝食は量も少なく、朝からしゃぶしゃぶはきつい

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10

nobuko

Jul 30, 2024

·

Stayed 1 night

朝食がおいしかった。

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8

Libby

May 27, 2025

·

Stayed 3 nights

The shabu shabu breakfast was a great introduction to local cuisine. There is also a western breakfast available but you’d be disappointed as the “sausages” aka wieners. The staff are very helpful and friendly. Walkable to the subway.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $268	12 $249	13 $236	14 $275
15 $143	16 $179	17 $217	18 $249	19 $247	20 $237	21 $450
22 $246	23 $147	24 $159	25 $252	26 $189	27 $217	28 $256
29 $133	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
		1 $148	2 $151	3 $165	4 $146	5 $255
6 $131	7 $130	8 $135	9 $147	10 $146	11 $146	12 $188
13 $116	14 $119	15 $114	16 $128	17 $131	18 $138	19 $174
20 $110	21 $102	22 $123	23 $128	24 $169	25 $174	26 $197
27 $155	28 $168	29 $170	30 $206	31 $296

Sotetsu Fresa Inn Ginza Sanchome

Prices for Sotetsu Fresa Inn Ginza Sanchome

Monthly average prices

About this property

Location

Room options

Superior Double Room

Comfort Double Room

Comfort Double Room Single Use

Double Room

Connecting Room, Double Room and Twin Room (220838689)

Twin Room

Double Room Single Use

Superior Double Room Single Use

Guest reviews of Sotetsu Fresa Inn Ginza Sanchome

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sotetsu Fresa Inn Ginza Sanchome

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