Name: Home2 Suites by Hilton Charles Town
Address: 70 Jefferson Crossing Way, Charles Town, West Virginia, United States of America, Charles Town, West Virginia, US
Price range: $111–$312 per night
Rating: 9.52

What guests think

Across many reviews, guests describe Home2 Suites by Hilton Charles Town as a clean, modern, and convenient base, highlighting spacious suite-style rooms with kitchenettes, friendly staff, and a handy location near the casino, restaurants, and Harpers Ferry.

Breakfast is frequently praised for selection and quality, with complimentary coffee and water noted. Amenities like a gym, indoor pool, and a casino shuttle earn positives, though the pool was occasionally closed. Less consistent feedback mentions spotty Wi-Fi, HVAC noise or maintenance issues, and a few booking or billing mix-ups via third parties. Overall, it suits travelers seeking convenience and value in Charles Town.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate practical amenities like the gym, indoor pool, and a shuttle to the nearby casino; the outdoor fire pit is a plus. A few note occasional pool closures and minor maintenance issues.

Related guest reviews

10

Rebecca

Sep 15, 2025

·

Stayed 2 nights

Nice, new hotel with great gym and heated indoor pool. Kitchenette with dishes, laundry on site. Breakfast was above average. Only complaint was the mattress was a bit too hard for me. Close to several restaurants, a grocery store, and a gas station.

10

Tina

May 18, 2025

·

Stayed 1 night

Loved the shuttle to the casino.

6

Carol L

Jul 26, 2024

·

Stayed 2 nights

We booked a 3 day/ 2 night stay. The pool was closed for our entire stay, wifi was nonexistent, and the first morning we went to breakfast there wasn’t any hot options as they were shortstaffed. So pretty much all the amenities offered were not available to us during our stay. When asked how our stay was at checkout I let them know how dissatisfied I was with the lack of amenities. He offered to comp one night stay. The receipt he gave me showed were they took a night off, but once I got home and checked my bank account no discount was ever given. The positive side to our stay was that the staff, when available, we’re very nice. The rooms were clean and the area was nice. The beds were average.

10

Gina

Jun 29, 2025

·

Stayed 1 night

Good choice for seeing an event at the casino. The casino has a shuttle that goes between this hotel and others in the area to the casino. We didn't use the pool or fitness equipment, but they looked pretty good. Breakfast was decent. Staff were especially helpful and cheerful.

10

Lainie

Aug 11, 2025

·

Stayed 1 night

We just stayed 1 night, but it was lovely. Huge room, great staff and loved being able to sit outside by the gas fire place. Loved so much, we booked another stay in December. Also, very reasonable price

10

Christine

Jul 4, 2024

·

Stayed 1 night

The service was great. The pool is tiny and wasn't available but that was not a big deal for us. We also didn't have power when we woke up in the morning but the staff did their best. The property was very clean and had a wonderful breakfast. Seriously impressed with the breakfast! There were sandwiches, oatmeal, cereal ,and make your own Belgian waffles. And pastries and other goodies too!

10

James

Aug 2, 2023

·

Stayed 1 night

This is a great hotel and perhaps the cleanest and most convenient hotel I've ever experienced. Check in was a breeze. My room was immaculate. Breakfast was great. Parking was plentiful. Location was convenient and easy to find. Everything about this hotel was first class.

10

Megan

Oct 12, 2023

·

Stayed 1 night

We loved our stay at this hotel. The hotel was extremely clean and the room itself had plenty of space for our family of 5. My kids loved the freshly baked complimentary cookies and also enjoyed the indoor heated pool. The free breakfast was delicious and well stocked with a wonderful variety. Would highly recommend!

10

Kevin

May 10, 2024

·

Stayed 1 night

Indoor swimming pool

10

Nicole L.

Apr 11, 2024

·

Stayed 1 night

Hotel was clean and shuttle service to casino was excellent!

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Cleanliness

Cleanliness is a strong point, with many reviews calling rooms and public areas very clean or spotless. There are occasional lapses, such as pet hair on furniture or a musty bathroom odor.

Related guest reviews

10

Timothy

Jan 9, 2025

·

Stayed 2 nights

The staff was very helpful and attentive. The amenities were we upkept. My only request would be for staff to clean the rooms more thoroughly if a pet was in the room. The was animal hair on the couch that got on clothing and on my slippers. I decided to throw the slippers away before leaving the room.

10

Karen

Aug 4, 2024

·

Stayed 2 nights

Very clean and nice hotel!

10

Phoebe

Dec 30, 2025

·

Stayed 2 nights

Nice and clean spacious room. Friendly staff

8

Richard

Aug 25, 2024

·

Stayed 3 nights

I'm not sure what number value will be assigned by the ratings above, but my opinion is 7/10. I had two material complaints. First, a musty/moldy smell emanated from the bathroom the whole time. Second, hot breakfast wasn't available until after 9 -- the stated end time for breakfast -- on our last day. Everything else was fine.

10

shelia

May 15, 2025

·

Stayed 2 nights

Hotel was clean and staff was wonderful!

10

James

Aug 2, 2023

·

Stayed 1 night

This is a great hotel and perhaps the cleanest and most convenient hotel I've ever experienced. Check in was a breeze. My room was immaculate. Breakfast was great. Parking was plentiful. Location was convenient and easy to find. Everything about this hotel was first class.

10

Elizabeth

Oct 20, 2024

·

Stayed 1 night

Clean property and friendly staff!

10

Cathy

Jul 14, 2024

·

Stayed 1 night

Very clean comfy bed and good ac!

10

Angela

Jun 19, 2025

·

Stayed 2 nights

Check in staff (Riley) was super nice as was the night desk attendee. Our room was spotless and the breakfast fare was amazing!

10

Adjani

May 9, 2025

·

Stayed 1 night

Room was very quiet, clean and comfortable. Easy to check in and out. Breakfast was delicious! We will definitely be back

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Rooms

Suites are spacious, comfortable, and well equipped with kitchenettes and storage, though some fixtures feel a bit dated in places. A few guests report HVAC noise or leaks, mixed mattress comfort, and spotty Wi-Fi.

Related guest reviews

10

Rebecca

Sep 15, 2025

·

Stayed 2 nights

Nice, new hotel with great gym and heated indoor pool. Kitchenette with dishes, laundry on site. Breakfast was above average. Only complaint was the mattress was a bit too hard for me. Close to several restaurants, a grocery store, and a gas station.

10

Peter

Nov 15, 2025

·

Stayed 2 nights

A very nice modern hotel close to an IHOP and Applebees bar and restaurant. The reception staff were very friendly and welcoming and our room was very spacious, comfy and well-equipped. We had a very enjoyable stay here.

8

Sheree

Dec 18, 2023

·

Stayed 1 night

Nice got good breakfast and decent rooms. Only problem we had while staying our air unit was leaking lots of water and in the bedroom the floor was soaked and the unit was very loud made it difficult to sleep through the night

8

Pam

Sep 7, 2025

·

Stayed 1 night

Plenty of space and comfortable! Check in staff was very nice and helpful! Could use some updates but great for what we needed

10

Jennifer

Jun 23, 2024

·

Stayed 2 nights

PROS: The staff were friendly and allowed us to check in early. The complimentary bottled water was nice, especially since it was 100 degrees outside during our stay. The room was clean and beds comfy. CONS: Property lacks maintenance in some areas: The luggage carts had busted tires, the bathroom door latch was broken, and some lamps shades did not fit properly.

10

Paula

Mar 16, 2025

·

Stayed 1 night

We loved our stay! They offer free water and apples...nice touch. The room set up was amazing and the space was utilized very well. Beds were comfy. Bathroom could use some paint touchup. Breakfast was great and the hotel was very clean and updated. Def recommend and would go back.

10

Irena

Sep 29, 2023

·

Stayed 4 nights

The big problem was the WiFi. Very spotty connection.

10

Jeanette

Oct 10, 2024

·

Stayed 1 night

We stayed here for a concert over at the casino. The room was absolutely incredible! I could have lived in the room! Plenty of storage, closet space, a kitchen, a sitting area. We were pleasantly surprised! And free breakfast! Very modern hotel and very pleasant staff!

10

Krista

Aug 13, 2024

·

Stayed 2 nights

The room was Huge. Any employee we interacted from check-in to check-out was very friendly.

8

Gary

Mar 14, 2023

·

Stayed 3 nights

The hotel was terrific and the customer service couldn't have been better. My room was fine except for the noisy heater unit which woke me up several times. Hopefully that will get looked at and you'll get 5 stars next time.

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Service

Service is consistently friendly and accommodating, with staff often going above and beyond, assisting with early check-ins and special requests. A handful of booking or billing issues were linked to third-party sites but were sometimes resolved by the team.

Related guest reviews

10

Annabelle

Nov 10, 2023

·

Stayed 3 nights

Absolutely wonderful stay. Clean, friendly staff, great breakfast.

10

Thomas

May 17, 2025

·

Stayed 1 night

Great staff, the desk clerk was very helpful. Highly recommend this place.

10

Kelly

Nov 15, 2024

·

Stayed 2 nights

Quick, easy check in/out. Staff was nice and helpful. Rooms were clean.

10

Victor

Mar 2, 2025

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Stayed 2 nights

Everyone was so nice and helpful. The continental breakfast was really great and options changed daily. Room was ready quick and clean. Easy drive to Harper’s Ferry and other areas.

10

Stephanie

Jan 22, 2023

·

Stayed 1 night

Phenomenal service. Extremely clean. Breakfast was amazing and one of the best I’ve had!

10

Keith

May 21, 2023

·

Stayed 1 night

Staff was amazing Stacy at the front desk even text me when our room was ready!

10

Thomas

Jan 20, 2025

·

Stayed 2 nights

The staff went above and beyond to ensure a pleasant stay. When asked for extra towel, the staff straightened up the room when delivered. The breakfast was opened early for guests that were leaving early due to snowstorm. Our new hotel of choice for Charles Town. Thanks for a great stay.

10

Ashley

Sep 28, 2025

·

Stayed 1 night

Every staff member went above and beyond. They made lists of recommendations of things to do. They called us when our room was ready as they knew we were in town early.

10

Samantha

Feb 24, 2025

·

Stayed 1 night

Home 2 was amazing! Friendly staff Gavin was awesome helped rebook me since I got there had the confirmation but Expedia dropped the ball and I did not have a room.

10

Donna

Jan 6, 2024

·

Stayed 1 night

Cleanliness as well as aesthetics is at the top of my list and I was pleased with both. The customer service from the entire staff was excellent. I have to mention Sharon because she was friendly and engaging. Sharon made us feel like we were at our second home. We will stay there every time we visit.

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Location

Location is convenient for Charles Town Races & Slots casino and visiting Harpers Ferry, with restaurants, groceries, and Starbucks nearby. Many found the area quiet and easy to access.

Related guest reviews

10

PAUL

Nov 17, 2024

·

Stayed 2 nights

Very nice,newer hotel close to the casino and track. Easy access, plenty of dining options close by. Great staff, very friendly and helpful.

10

david

Oct 22, 2024

·

Stayed 3 nights

This is a good hotel to stay at if you want to visit Harpers Ferry and Antitem. It is centrally located , has numerous food options and a very friendly staff. The property was quiet and clean

10

Deborah

Dec 12, 2022

·

Stayed 1 night

Great Location

10

Karen

Nov 10, 2024

·

Stayed 1 night

Very clean. Studio room with two queen beds was spacious enough for our family of four. Front desk staff were friendly and helpful. There is a grocery store a short walk from the hotel. And a Starbucks!

10

Judi

Aug 21, 2023

·

Stayed 2 nights

Close to casino. Quiet area.

10

Ben

Oct 8, 2023

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Stayed 1 night

Pretty close to perfect! New hotel with a very clean comfortable room. Had a shuttle to the casino, which was nice.

10

Urja

Jun 26, 2025

·

Stayed 1 night

The location is great. Right next to fast casual restaurants and the casino. The breakfast spread is filling. They have free water bottles.

10

James

Aug 2, 2023

·

Stayed 1 night

This is a great hotel and perhaps the cleanest and most convenient hotel I've ever experienced. Check in was a breeze. My room was immaculate. Breakfast was great. Parking was plentiful. Location was convenient and easy to find. Everything about this hotel was first class.

10

Michael

Dec 4, 2024

·

Stayed 1 night

Great location to visit Harpers Ferry.

10

Kevin

Aug 12, 2025

·

Stayed 2 nights

Great location next to casino and short drive to Harper’s Ferry.

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Dining

Breakfast is frequently praised for variety and quality, with complimentary coffee and water noted. Some guests found it average or reported occasional shortfalls, such as limited hot options or delays.

Related guest reviews

8

William

Oct 29, 2023

·

Stayed 1 night

Nice place. Breakfast just OK. Buffet style.

10

Paula

Mar 16, 2025

·

Stayed 1 night

We loved our stay! They offer free water and apples...nice touch. The room set up was amazing and the space was utilized very well. Beds were comfy. Bathroom could use some paint touchup. Breakfast was great and the hotel was very clean and updated. Def recommend and would go back.

10

Jared

Feb 26, 2023

·

Stayed 1 night

Super friendly, accommodating staff and nice breakfast layout.

8

John

Dec 27, 2024

·

Stayed 1 night

The front desk attendant was fantastic, and the room was clean and comfortable. The breakfast was a big disappointment.

10

Urja

Jun 26, 2025

·

Stayed 1 night

The location is great. Right next to fast casual restaurants and the casino. The breakfast spread is filling. They have free water bottles.

10

Stephanie

Jan 22, 2023

·

Stayed 1 night

Phenomenal service. Extremely clean. Breakfast was amazing and one of the best I’ve had!

10

Megan

Oct 12, 2023

·

Stayed 1 night

We loved our stay at this hotel. The hotel was extremely clean and the room itself had plenty of space for our family of 5. My kids loved the freshly baked complimentary cookies and also enjoyed the indoor heated pool. The free breakfast was delicious and well stocked with a wonderful variety. Would highly recommend!

10

William

Jun 12, 2025

·

Stayed 1 night

Second time staying in a Home2 Suites, this place is great. Rooms include a seating area, bedroom, and kitchen (with dishwasher and convection oven). Very clean. Bonus- the free breakfast is awesome.

10

Angela

Jun 19, 2025

·

Stayed 2 nights

Check in staff (Riley) was super nice as was the night desk attendee. Our room was spotless and the breakfast fare was amazing!

10

Patrick

Oct 30, 2023

·

Stayed 2 nights

Gavin at the front desk upon check in was friendly and very knowledgeable. He help with locql eateries and on the traffic pattern do to construction. The hotel was close to Harper's Ferry historical area which was convenient as wellnas the Charles Town Racetrack and Casino. The breakfast selectione was great as well.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$163
February	$157
March	$146
April	$146
May	$169
June	$163
July	$173
August	$199
September	$177
October	$174
November	$149
December	$145

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $218	16	17 $215	18 $259	19 $312
20 $186	21 $159	22 $249	23 $162	24	25 $259	26 $258
27 $111	28 $111	29 $111	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $263	3 $283
4 $111	5 $111	6 $111	7 $111	8 $114	9 $274	10 $227
11 $111	12 $161	13 $111	14 $111	15 $112	16 $218	17
18 $131	19 $191	20 $196	21 $182	22 $152	23 $232	24
25 $142	26 $174	27 $188	28 $204	29 $200	30 $147	31 $186

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds

Suite, 1 King Bed, Accessible

Studio Suite, 1 King Bed

Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed, Accessible, Bathtub

Suite, 1 Bedroom

Suite, 1 King Bed, Accessible (Hearing)

Guest reviews

Exceptional

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Charles Town

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Prices for upcoming dates