Name: Days Inn by Wyndham Charles Town
Address: 642 East Washington Street, Charles Town, West Virginia, United States of America, Charles Town, West Virginia, US
Price range: $72–$137 per night
Rating: 7.65

What guests think

At Days Inn by Wyndham Charles Town, reviews describe a basic, budget-friendly motel near the casino, with many praising friendly staff, a useful shuttle and hot breakfast, but also reporting inconsistent cleanliness, odors, pests, and occasional noise.

Interiors are a mix of updated furnishings and worn elements, with some rooms comfortable but others affected by maintenance issues such as weak HVAC, slow drains, or ill-fitting doors and dated fixtures. The setting is convenient for Hollywood Casino, dining, and Harpers Ferry, though the roadside location and surrounding area draw mixed reactions. Expect a no-frills, budget stay where value and proximity outweigh polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No-frills setup with a frequently praised free shuttle to the casino. Parking is well lit but sometimes tight, and the exterior is dated with outdoor-entry rooms.

Related guest reviews

10

Erin

Mar 25, 2024

·

Stayed 1 night

Stayed over after we saw a show at the Casino. Free shuttle service to the casino and a specific bar. Service avail 5:00p-12:00am. The driver even texts those she dropped off reminding them of the approaching end time of shuttle service. Breakfast avail in the lobby. Beds very comfortable and linens had a pleasant feel.

10

michael

Dec 5, 2022

·

Stayed 1 night

nice place, for a travel stop or a night at the casino. room was clean, shuttle service was terrific!

8

Janna

Jul 4, 2025

·

Stayed 1 night

Very much appreciated the free shuttle service to the casino. All the staff were friendly and helpful.

8

Christine

Sep 17, 2023

·

Stayed 1 night

The outside was outdated but the inside was clean and comfortable. We were pleasantly surprised that the hotel offered a shuttle to the casino and the driver Teena was very nice, helpful and prompt!

10

Gary W.

Jan 27, 2024

·

Stayed 1 night

Stayed without any incidents of trouble . Easily checked in, shuttled to and from the casino. Bed was comfortable, room was clean and for the most part up to date

8

Fred

Jan 3, 2025

·

Stayed 2 nights

Close to dining n casino......parking a bit tight....

8

Abby

Dec 7, 2022

·

Stayed 19,330 nights

All the staff there where friendly. Our shuttle driver was wonderful.

10

Elaine Charles

Jan 2, 2024

·

Stayed 2 nights

Love the shuttle service we received by Teena

8

Ralph

Oct 12, 2025

·

Stayed 2 nights

Parking area was bright and well lit.Hotel is dated but rooms are clean.

10

Brandy

Jul 9, 2023

·

Stayed 1 night

Great stay overall. Nothing fancy, but a nice, clean, and updated room. Good for a night to be close to the casino. I cannot speak highly enough about the service and the girl at the front desk named Teena! She was super friendly, helpful and informative. She let us get checked in an hour and a half early and she was also our shuttle driver to and from the casino! Would stay here again for sure when in the area.

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Cleanliness

Cleanliness is inconsistent: several guests found clean rooms, but many reported dirty or poorly maintained areas, stained bedding, strong odors, and pests (roaches, ants, crickets, and bed bugs), plus housekeeping lapses and missing supplies.

Related guest reviews

4

Eric

Sep 18, 2025

·

Stayed 1 night

Old but renovated. But doors in my room are super dirty. The heater/AC was covered with thick dust and black dots (mildew or mold?) that cold air blowing was fine but hot air smell really bad a strong sour smell I had to open up the door but it would continue blowing the strong odor I shut it off even though the night was quit cool in the low 60s or upper 50s and rained after dark last night all night People are nice especially those who have to roll up their sleeve to cover for the front desk. The worst part is: Wyndham had sent me a link for pre arrival check in. In addition to my name, address and email, it also asked me for my credit card number and photo of my ID , which after the trip, I confirmed with Wyndham on the phone they don’t ask for credit card information at pre arrival check in. Note: the hotel I stayed at doesn’t know and told me to call Days Inn Wyndham itself. Immediately after providing my credit card number and photo, I received an email from my credit card company reporting Days Inn Wyndham had charged me $1. So, their website was hijacked. Should have called them even though the site was legitimate: https://wyndhamconnect.wyndhamhotels.com/link/98Xxyk

2

Amber

Dec 8, 2025

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Stayed 1 night

Bugs in the room roaches. But I guess its to be expected for the price and place

2

Parthav

Jul 21, 2025

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Stayed 3 nights

The experience was swiped terrible. We ended up not staying with them when me and my partner went up to our room. The bedsheets were full of hair and full of stains and dirt everywhere and stains everywhere. The cleanliness was horrible. The smell was intense. I do not recommend staying here.

4

Shelley

Apr 28, 2025

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Stayed 1 night

The room was dirty. Stains on walls, bedding, and the bathroom was disgusting. There were ants all over the floors and the room had a terrible smell.

4

Melinda

Jun 30, 2025

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Stayed 1 night

Area outside of room doors was malodorous - unsure of source. Rooms had not been thoroughly cleaned and stocked. Bedding was dirty. Bathroom (toilet, shower curtain) was dirty. Shower did not drain (after 5 minutes in the shower, there was 3 inches of standing water). Shampoo and body wash not refilled. Location was convenient for our needs, but would not recommend or stay there again.

2

Damon

Sep 23, 2024

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Stayed 1 night

This was the most unclean motel room I've ever stayed in, and I stay in hotels many times a month. There were blood stains on the mattress, urine stains on the white comforter, dirt on sheets, and the furniture in the room had rips in the cushions as well as stains. The bathroom was dirty and had mold in the corner between the tile. It was noisy outside with people hanging around smoking on the hallway balcony and in the parking lot. I took pictures of the bloody mattress and will be submitting it to the corporate office. This is not the way to run a property.

2

Jennifer

Aug 16, 2025

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Stayed 1 night

The room was very dirty and we found bed bugs on both beds

2

Diane

Sep 22, 2025

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Stayed 3 nights

The hotel was filthy, room had not been cleaned. The room smelled awful, and the front desk gave our room to someone else even though we had checked into it. We were scheduled for 3 nights, we packed up the car and left immediately. Do not recommend!!!

2

Ronald

Sep 22, 2025

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Stayed 3 nights

Tub would not drain upon arrival first night, was extremely dirty. Crickets crawling all over the floor. Matress pad had stains, did not replace towels and wash clothes 2nd day, beer bottles on window outside my room every evening, lots of traffic in and out of parking lot all night long and they werent guests.Very unfriendly while checking in and out. I WANT REFUNDED!!!!

2

Vivian

May 19, 2025

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Stayed 4 nights

Very dirty, the shampoo and body soap in shower were both empty. Never had any service to change out trash cans or towels. Found bed bugs. The carpet was worn and didn’t look like it had been cleaned in years. Terrible place to stay!!

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Rooms

Rooms are basic, with some updated furnishings and comfortable beds, but guests frequently note noise from thin walls or ceilings and the roadside, plus aging HVAC, slow drains, and ill-fitting doors or dated fixtures.

Related guest reviews

6

Robert

Sep 1, 2025

·

Stayed 3 nights

It was far too noisy for my wife and I. Other guests could be heard talking loudly in the room next to us. The hotel is right on the edge of a main city road and cars with very loud mufflers could be heard day and night,

6

Brenda

Apr 24, 2024

·

Stayed 5 nights

Clock radio did not work, so we asked for a replacement and the radio still did not work, clock was fine on the second one. Breakfast could offer more of a variety, as it was the exact same for the 5 days we were there. No bananas, eggs & sausage had no flavor. This hotel appears to be used primarily for construction workers and the guest above us had "lead" feet.

8

Maria Teresa

Jun 10, 2024

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Stayed 2 nights

The place was okay for short stay. The walls and floors are not exactly sound proof, as we were awakened a few times in the night by the upper floor occupant walking around in their room above ours.

6

James

Oct 30, 2023

·

Stayed 3 nights

Rooms are out dated. Ours had a musty odor. Water pressure for shower was almost nonexistent. Took a long time for water to get hot. We were on ground floor and while the door would lock it did not seem secure. Outside light could be seen around the door and even when deadbolt was locked door could be moved back and forth.

6

Olcay

May 18, 2025

·

Stayed 4 nights

It is not quiet (traffic). AC unit works very loudly also. We were there for 4 days, nobody came to make the bed, or empty the trash. The front desk was very helpful, however, when we wanted to change rooms on the first day.

8

Robert

Jul 16, 2023

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Stayed 4 nights

Clean room. Friendly people. Wifi not so good. Continental breakfast nice.

6

Susan

May 31, 2023

·

Stayed 3 nights

If you’re looking for non-smoking room, this is not the property to find it. People stand outside the rooms and smoke which comes in through the air conditioning unit. And you don’t get clean towels and more coffee and cups or trash removed unless you go to office daily and turn in a request form. Property is older but room was clean and the staff was friendly when I checked in and out.

4

Philip

Mar 28, 2024

·

Stayed 5 nights

Property is old. It sounded like the ceiling in the room was going to crash down on us from people walking around. If you wanted room cleaning you had to take a request from to the main office at the other end of the property. You get what you pay for.

8

Jennifer

Oct 11, 2025

·

Stayed 1 night

Hotel is dated, but the bed was new and comfortable

6

Angela

Aug 3, 2025

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Stayed 2 nights

It looked like housekeeping went in room and sprayed Lysol, maybe checked beds and put 2 towels in room. The room had not been cleaned at all dirt all over floor and tub drained super slow! There were huge dust cobwebs all over the ceiling. The air conditioning leaked and floor had a puddle in front of the air conditioning. It was quiet until they rented the room above us. Anytime the people above us walked it sounded like they were coming through the ceiling to the point some paint fell off of the ceiling. Someone had their tv turned on full blast and kept us up most of the night. There wasn’t much options on the free breakfast so we walked to McDonald’s. At least it was only 2 parking lots over. Definitely was not happy with the experience at all.

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Service

Service is often praised as friendly and accommodating, with helpful front desk staff and shuttle drivers and occasional early check-in. However, multiple reviews cite unprofessional interactions, room assignment errors, slow responses, and inconsistent follow-through.

Related guest reviews

4

Stephanie

Dec 8, 2024

·

Stayed 1 night

We showed up and went to check in and the lady at the front desk was very unprofessional and just told us “no we don’t have any rooms ready - maybe by 3:30ish” - the pictures were nothing like was the space looked like in person. We ended up leaving and booking another room at a different hotel now losing out on money for this room.

10

CHARLES

Jul 31, 2024

·

Stayed 1 night

Arrived a few hrs before check-in after cataract surgery and just wanted to rest. I explained to the front desk my request for early check-in. Lucky, they were able to accommodate my request. Now that is service.

8

Tom

Jun 16, 2025

·

Stayed 1 night

Stay was fine, as was the room. One negative … at check out, lady at the desk would not give me a receipt. She told me I had to request a receipt from Wyndham! I asked again and again she refused! I have traveled extensively, both in US and abroad, and have never been denied a printed receipt when checking out. This needs to be addressed.

10

Kristen

Aug 6, 2024

·

Stayed 1 night

Staff was amazing -friendly, helpful and knowledgeable. Beds were comfortable. Breakfast was delicious. 10/10 Didn’t use the shuttle, but it was offered to get downtown. Would recommend staying here.

2

Marilyn

Dec 11, 2023

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Stayed 1 night

Was given a room already occupied! Then when complained left waiting with our luggage while staff on the phone!

2

Chrarles

Oct 30, 2025

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Stayed 1 night

The shower was broken. the staff seemed indifferent but eventually fixed it when I was already dressed. no apology from the staff about a broken shower.

10

Dave

Jul 20, 2023

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Clean room and very friendly staff, special thanks to Danielle! She was extremely friendly and helpful!!

2

Kayla

Oct 6, 2025

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Stayed 1 night

Gave me a room that already had someone in it. And the room was not clean at all.

10

Kimberly

Jul 10, 2023

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Stayed 1 night

Great value for the price. Front desk staff was very helpful and gave a great restaurant recommendation.

10

Brandy

Jul 9, 2023

·

Stayed 1 night

Great stay overall. Nothing fancy, but a nice, clean, and updated room. Good for a night to be close to the casino. I cannot speak highly enough about the service and the girl at the front desk named Teena! She was super friendly, helpful and informative. She let us get checked in an hour and a half early and she was also our shuttle driver to and from the casino! Would stay here again for sure when in the area.

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Location

Very convenient to Hollywood Casino and dining, and a practical base for Harpers Ferry. Some mention the busy roadside setting, limited walkability, and a less polished feel to the immediate area.

Related guest reviews

8

Dannie

Jun 27, 2023

·

Stayed 2 nights

The property is what it is a motel. It’s not a bad place to stay yet. It’s just not anything fancy. It’s very inconvenient to try to walk to the casino because there’s very little availability for foot traffic no major crosswalks no sidewalks. I blame the casino that brings in a lot of money, but does not put money back into the community.

6

Robert

Sep 1, 2025

·

Stayed 3 nights

It was far too noisy for my wife and I. Other guests could be heard talking loudly in the room next to us. The hotel is right on the edge of a main city road and cars with very loud mufflers could be heard day and night,

10

David

Oct 25, 2025

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Stayed 1 night

Did the job, cheap and cheerful, nothing to complain about! Good access to Harper’s Ferry

10

Dennis

May 12, 2024

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Stayed 1 night

Good location to explore the Charles Town area. Close to the Casino, restaurants and the historical areas of Charles Town.

8

Dwayne

May 21, 2025

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Stayed 2 nights

less prosperous part of town

10

Brian

Nov 4, 2024

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Stayed 1 night

Clean, as pictured. A bit dated, but room furniture updated. Excellent breakfast, friendly staff. Walking distance to casino and several dining options.

8

Rachel

Jun 18, 2023

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Stayed 1 night

Convenient to The Event Center at Hollywood Casino

8

Shawn

Feb 10, 2025

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Stayed 2 nights

Convenient to the casino

8

Donald

Jan 28, 2025

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Stayed 1 night

Nice place, right on Hwy 51 and close to Virginia, Harpers Ferry, casino. Everything you need is super close. Nice people too.

10

Jodeyne

Sep 19, 2025

·

Stayed 1 night

Host gave great food recommendation (Angelo's). Walked to race track and casino.

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Dining

Complimentary breakfast is frequently praised as hot and satisfying with multiple options, though some guests found items mediocre, repetitive, or lukewarm.

Related guest reviews

6

M. S.

Apr 21, 2025

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Stayed 3 nights

1. Breakfast was poor 2 Bathroom fan was not cleaned

10

Elaine

Sep 30, 2024

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Stayed 4 nights

Centrally located. Staff very friendly. Breakfast was good and plentiful. Room was clean and comfortable.

8

Roman

Dec 1, 2025

·

Stayed 1 night

Days Inn by Wyndham Charles Town/Harpers Ferry is a nice hotel within a few miles of Hollywood Casino in Charles Town. It's a no-frills motel style hotel, which was clean and reasonably priced. Also, the breakfast buffet offered good hot food. They sausage, eggs, biscuits with gravy was surprisingly very good. The self-service waffles were excellent too. There was also hot oatmeal and breakfast/granola/cereal bars for a healthy option. I will definitely stay at this location again in the future.

6

Brenda

Apr 24, 2024

·

Stayed 5 nights

Clock radio did not work, so we asked for a replacement and the radio still did not work, clock was fine on the second one. Breakfast could offer more of a variety, as it was the exact same for the 5 days we were there. No bananas, eggs & sausage had no flavor. This hotel appears to be used primarily for construction workers and the guest above us had "lead" feet.

10

April

Sep 17, 2024

·

Stayed 1 night

The place was great..super friendly personal..but the breakfast could have been alittle better..the sponges they called eggs were nasty and the sausage, not sure what it was but it could have been better ..maybe try using hard boiled eggs instead of what you are using... I had to go elsewhere to eat breakast..other then that ..things were good

6

Dana

Oct 5, 2024

·

Stayed 1 night

Tried 3 rooms before finding one tolerable because of smell. Front desk person was very accommodating but it should not have been such a hassle. Noisy with frequent smell of marijuana coming into room from outside users. Eggs and sausage were cool to Luke warm. Won’t be back.

10

Catherine M

Mar 17, 2025

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Stayed 2 nights

Staff was very friendly. Breakfast was good with multiple choices.

10

Timothy

Feb 1, 2024

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Stayed 2 nights

Very nice room. Was just remodeled. Extremely clean. Customer service was exceptional and hot breakfast was good. The sausage gravy was homemade! Will definitely stay here again.

6

Janice

Jun 4, 2025

·

Stayed 2 nights

So the good part was the bed, at least, was clean and comfortable. The bad part was the room had an odor to it that reminded me of cat urine. The shower had a few long dark hairs (mine are short and gray) but the worst part was the (white) shower curtain which was a yellowish brown on the bottom foot or so with some pieces of black something stuck on it. The breakfast offering of sausage patty and biscuit ended up being thrown in the garbage; I'm not fussy but this wasn't good. There was cereal, juice and fruit though so I was able to fuel up for the day. The manager was having a bit of computer problem when I checked out and didn't ask how things were so I didn't get a chance to tell him his room needed a little love.

10

Timothy W

Nov 5, 2023

·

Stayed 1 night

Staff was very friendly and the breakfast was much better than I had expected.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$70
February	$71
March	$70
April	$75
May	$83
June	$72
July	$73
August	$74
September	$73
October	$78
November	$73
December	$70

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $72	15 $73	16 $75	17 $84	18 $111	19 $112
20 $89	21 $77	22 $76	23 $87	24 $100	25 $116	26 $118
27 $77	28 $80	29 $75	30 $81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $118	3 $131
4 $87	5 $84	6 $82	7 $92	8 $103	9 $133	10 $137
11 $91	12 $84	13 $81	14 $92	15 $92	16 $127	17 $133
18 $85	19 $83	20 $83	21 $89	22 $97	23 $129	24 $121
25 $83	26 $72	27 $75	28 $81	29 $85	30 $118	31 $123

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Smoking

Room, 2 Queen Beds, Smoking

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Days Inn by Wyndham Charles Town

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