Name: Homewood Suites by Hilton Southaven
Address: 135 Homewood Dr, Southaven, Mississippi, United States of America, Southaven, Mississippi, US
Price range: $146–$566 per night
Rating: 8.93

What guests think

Across many reviews, Homewood Suites by Hilton Southaven earns strong praise for friendly staff, spacious rooms, and a convenient, safe location near shopping and Memphis attractions, while recurring concerns include inconsistent housekeeping, maintenance hiccups, and occasional elevator problems.

Families appreciated extras like bunk-bed layouts, in-room kitchens, a basketball court, and visible security, though the indoor pool was sometimes closed. Breakfast drew frequent compliments, with a few notes about early hours or underwhelming items. Expect some family-friendly perks alongside occasional amenity disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The property offers an indoor pool, but multiple guests found it closed during their stay; elevators also had intermittent issues. A small gym, outdoor basketball court, visible security, and a charged parking lot were noted.

Related guest reviews

2

Belinda

Aug 6, 2024

·

Stayed 1 night

After checking in I was informed the pool was closed. This was for a shopping trip within an hour and half from home. I wasn't necessary to stay but the kids wanted to swim. They were extremely disappointed and cancelling wasn't an option cause she had already ran my card and it wasn't possible to cancel due to time anyways. The elevators did not work for the whole property as well. It was such a waste of a trip.

8

Wellington

Aug 10, 2024

·

Stayed 2 nights

The hotel staff was very friendly. Overall the room was clean but the tiled floors in the kitchen and bathroom area had clearly not been mopped in a very, very long time. When using the tub towel to dry the floors in the mentioned locations the towel became extremely dirty almost black, a clear indication those floors don't get but a quick sweep during cleaning. The pool was put of order. Breakfast is from 0600x0900 which in my opinion ends too early.

10

Lisa

Jul 8, 2024

·

Stayed 1 night

What a great find in Southaven. It’s close to Snowden Grove, Baptist DeSoto and the Tanger Outlets. It is close proximity to Memphis, Graceland and Tunica. For the ballet families attending Snowden Grove, the property has an outdoor basketball court, outdoor seating around a fire pit and a grill station for team meals! Special thanks to Leola and team for their excellent guest hospitality!

6

Gregory

Aug 16, 2025

·

Stayed 1 night

Unfortunately the pool was closed. The pool was one of the reasons we chose this property. There was also no soap for the dishes and there were still dishes on the dishwasher that I was unsure of they were clean or dirty.

4

Daniel

Jun 2, 2025

·

Stayed 1 night

I started off really frustrated that they are now charging a fee to park in the lot. They claim that it is clearly published on the Hilton website, but when I pointed out that I booked with Expedia, they said it was probably there too. Supposedly if went into effect a couple of days before I booked, but based on the 3 other people I witnessed in the lobby saying that it wasn’t published when they booked, I suspect they are not being truthful. Additionally the kitchen was sticky and hadn't been cleaned well in quite a while. The pool was murky and did not appear to be well maintained. Overall I was disappointed because when I stayed there a couple years ago, it had been really nice. Really declined in a big way.

10

Ziniquia

Aug 9, 2024

·

Stayed 1 night

Overall great hotel the staff were phenomenal! They have an amazing crew, every staff member was so nice. Our room was clean and what we expected. A few cons: the pool was down, which was not a huge deal since we were just staying overnight traveling through, but the kids still wanted to swim. The biggest issue was the noise we heard all night long above our heads. Our room was on the 2nd floor, all night you could hear bumping and foot traffic. It was very nerve racking and made it hard for me to sleep through the night. My husband and 3 kids didn’t seemed bothered by it, maybe it’s the mom ears lol. I made sure to tell the staff at checkout, something like that is out of their control. Breakfast was decent.

6

Michael

Aug 4, 2024

·

Stayed 2 nights

The elevators were broken. Both of them. Which meant the steps with luggage.

8

Denise

Jul 2, 2025

·

Stayed 1 night

Breakfast left much to be desired and they charge to park.

8

Jorrit

Nov 16, 2024

·

Stayed 7 nights

The gym was small, but basically fine. Loose weights were sufficient. Cardio machines were also totally fine. Would have liked an extra bench for exercises and, this was really less, on the latpully there were not enough loose handles with it. This made the machine virtually unusable.

10

sharon

Apr 22, 2025

·

Stayed 3 nights

The staff was extremely friendly. There was a security guard on site.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many found rooms clean, but others reported odors, stained linens, sticky floors, and issues like dirty dishwashers or slow drains. Housekeeping frequency and replenishment sometimes fell short.

Related guest reviews

10

Wanda

Jul 27, 2025

·

Stayed 1 night

Everything was nice clean and tidy

4

Madison

Jan 5, 2025

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Stayed 1 night

Our sheets were visibly dirty like they have not been changed between guests. Lots of hair and stain spots on them. Called front desk they offered new sheets but we were responsible for changing and making the bed. Small Blood spots near sink faucet. Showers are horrible, soap dishes are practically glued on with caulking and were very rusted and dirty around the base. Heard noise from upstairs all night long. The pictures look beautiful but are very misleading.

10

Dawn

May 6, 2025

·

Stayed 2 nights

Very convenient and quiet. The room was very clean and the staff was very friendly. I would definitely stay here again!

8

Wellington

Aug 10, 2024

·

Stayed 2 nights

The hotel staff was very friendly. Overall the room was clean but the tiled floors in the kitchen and bathroom area had clearly not been mopped in a very, very long time. When using the tub towel to dry the floors in the mentioned locations the towel became extremely dirty almost black, a clear indication those floors don't get but a quick sweep during cleaning. The pool was put of order. Breakfast is from 0600x0900 which in my opinion ends too early.

10

Shamya

Nov 11, 2024

·

Stayed 3 nights

Great clean hotel. Great breakfast.

8

Candrese

Oct 12, 2025

·

Stayed 1 night

The room had a strange smell that was similar to urine or something. The toilet didn't flush properly and the drain's drainage was slow. I notified the staff at the front desk. She stated she would get maintenance to check it. Luckily the issues with plumbing was the morning of our check out.

8

Ben

May 28, 2025

·

Stayed 1 night

There were dirty socks in one of the beds and the dish washer had disgusting smelling water in the bottom of it.

6

Tracy

Jun 3, 2025

·

Stayed 1 night

The lobby was very nicely kept. Staff was very friendly. We had an awful smell in our room. Told there isnt anything they can do about it

6

Alicia

Mar 17, 2025

·

Stayed 3 nights

The staff and the common area were nice, but the room curtains, bed, and pillows had nasty stains and spots on them.

10

nicholas

Nov 19, 2025

·

Stayed 2 nights

Very nice stay at the Homewood Suites. Everything nice and clean. Comfortable bed and and excellent shower. Every member of staff we came into contact was professional courteous and friendly. Would definitely recommend staying here

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and family-friendly, with options like bunk beds and kitchenettes. Noise transfer between floors and firm mattresses or flat pillows affected comfort for some.

Related guest reviews

4

Marla

Nov 24, 2024

·

Stayed 1 night

Elevators smelled terribly of weed. Blanket for sofa bed was rolled up and thrown in the closet, when taken out, it had food on it and was dirty. Had to request a new blanket and had to get the blanket myself. Beds were really hard and pillows were completely flat.

10

Kelsey

Nov 13, 2024

·

Stayed 1 night

This was our family's favorite hotel of our trip to Mississippi. We stayed at a few, and this hotel was beautiful, very clean, and staff were very kind. It even smelled nice! My daughters loved the pool, and my son really appreciated the basketball court. I, personally, LOVED the four queen bunkbeds in our room so I could have the whole family together. Our suite had a kitchen and living room.. loved the set up!

10

Grayson

Dec 7, 2024

·

Stayed 1 night

Nice property and excellent rooms. The bed is a little stiff but the amenities are very nice. I would recommend staying here for sure.

8

Alissa

Jul 19, 2024

·

Stayed 1 night

Just passing through and booked this a few hours before arrival. The staff was outstanding! Very friendly. The room looked nice but could’ve used a little tlc. Bed was hard and pillows were not very comfortable. Don’t know if I would book here again just for the sake of a comfortable night sleep. I like all of the dining options and if you didn’t want to eat out, you could always stay in and cook. The room was equipped with everything you need.

10

Brandi

Jul 28, 2024

·

Stayed 1 night

Room was clean and comfy!

10

Taylor

Jan 4, 2025

·

Stayed 1 night

Very spacious suites for families! Friendly staff!

10

Moneke

Sep 17, 2024

·

Stayed 2 nights

Nice and clean. Very spacious z

10

Catricia

Aug 17, 2025

·

Stayed 1 night

The room was spacious and comfortable. The upkeep was very nice.

6

Felicia

Dec 31, 2024

·

Stayed 1 night

Overall the property was nice, the only issues i really have was the beds were terribly uncomfortable which was not ideal after a very long day traveling amd there was a noice issue with the floor above us during what would normally be considered quiet hours. Front desk was informed multiple times and noice issue continued

10

stephanice

Sep 29, 2025

·

Stayed 2 nights

Great location, clean room and spacious .

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Service

Staff are frequently described as friendly, welcoming, and helpful across departments. Some guests reported rude interactions, check-in or billing problems, and policies requiring guests to pick up towels or supplies.

Related guest reviews

8

William

Jan 7, 2025

·

Stayed 2 nights

So the room wasn’t cleaned properly before hand. I found a dirty towel hanging up in my bathroom (it had brown marks all over it) the shower at the bottom appeared to have either some type of dirt or rust around the edges and the door to the room had to be slammed to be shut. The worst come when it was time to leave and they had charged me 2 payments. One before I arrived of $148.66 and then when I got there $198.66. Both of which posted on my account and they had the money. Then when I left they tried to claim that they only look $98 and the rest of the money was voided and wanted to charge me another $198.66. I did not pay that as they had already charged me $50 more than my original price which I assume that $50 was for incidentals but I wasn’t going to pay another $198.66 when I can see the money already taken out of my account. The woman at the front counter informed me that her manager would be contacting me to sort it out. They also did the same exact thing with my friend whom checked out before me. I asked for a paper receipt but after I told the woman I had already paid and showed her my account she didn’t give me one and just told me her manager would be in contact.

10

Tracey

May 9, 2025

·

Stayed 4 nights

This centrally located property offers a pleasant variety of options during the continental breakfast, making mornings both convenient and enjoyable. What truly sets this place apart, however, is the exceptional hospitality. Ms. Rebecca, in particular, goes above and beyond, treating guests like family and ensuring everyone feels genuinely welcomed and supported. Her warmth and attentiveness create an atmosphere that’s both comforting and memorable.

10

Cheryl

Aug 20, 2024

·

Stayed 4 nights

The staff, especially at front desk, was outstanding!!!

6

Candrese

Jun 16, 2025

·

Stayed 1 night

The attendant was rude and claimed our room hadn't been booked and paid for. It was resolved but her mannerism was a little unprofessional. Room also had a slight odor and the door appeared to have once been breached.

10

Cindy

Apr 22, 2024

·

Stayed 2 nights

Staff attended to our check-in immediately and was so friendly and informative. The room was a studio and was so spacious and clean. Very comfortable bed. Will definitely stay here again!

10

Elizabeth

Jun 18, 2025

·

Stayed 2 nights

This is one of the best hotels we’ve stayed at! The staff is super friendly and helpful. Also felt very safe being here.

10

Lee Henry

Sep 29, 2025

·

Stayed 2 nights

Staff are amazing! Everyone is very welcoming!

10

Marcel

Jan 31, 2023

·

Stayed 2 nights

We loved the breakfast items provided but the hotel will not clean your room nor can you request that service unless your stay is excess of four days. You must request towels, soap and other items and pick them up from the front desk. The floor was sticky and should have been mopped before the room was rented. This is unacceptable for a hotel charging over $200 per night. Obviously, some hotels are still using 'covid' as an excuse which allows them to cut back on house cleaning staff and supplies.

6

Kiante

Jun 28, 2025

·

Stayed 1 night

The room was great for a family very spacious I didn’t like how unprofessional the staff was though they made up a story and charged me a smoking fee when I never smoked in my room and I had a wait an extra hour after my check in time at 3pm to get my room and I advise you to bring your own snacks and drinks because they over charge for theirs

10

Corrie

Sep 21, 2025

·

Stayed 2 nights

The staff was phenomenal. It was a great experience

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AI-generated summary based on recent guest reviews

Location

Convenient, safe area near shopping, restaurants, Snowden Grove, hospitals, and Memphis attractions.

Related guest reviews

10

Jae

Jul 18, 2024

·

Stayed 1 night

Good location and clean room.

10

Donna

Aug 19, 2024

·

Stayed 2 nights

Our stay was great, staff was great, great location everything was close by,from shopping to restaurants! Will be back next time in town!

10

Sherene

Apr 2, 2024

·

Stayed 2 nights

This was our first stay at this hotel. It was AWESOME. The room was clean and the bed was better than most. The hotel is across the street from shopping and restaurants. A hospital is less than a mile away. Well be back

10

Shirley

Jan 8, 2025

·

Stayed 1 night

I like the proximity to Memphis!!

10

Thad

Mar 16, 2025

·

Stayed 1 night

Clean, great location, friendly staff, nice workout room.

10

Lisa

Jul 8, 2024

·

Stayed 1 night

What a great find in Southaven. It’s close to Snowden Grove, Baptist DeSoto and the Tanger Outlets. It is close proximity to Memphis, Graceland and Tunica. For the ballet families attending Snowden Grove, the property has an outdoor basketball court, outdoor seating around a fire pit and a grill station for team meals! Special thanks to Leola and team for their excellent guest hospitality!

10

tim

Sep 12, 2025

·

Stayed 1 night

Great location

10

Sara

Sep 9, 2024

·

Stayed 2 nights

Very nice hotel. Comfortable. Roomy for 3 adults and 2 small children. Convenient location. Modern decor.

10

stephanice

Sep 29, 2025

·

Stayed 2 nights

Great location, clean room and spacious .

10

Sherry

Apr 13, 2025

·

Stayed 3 nights

Excellent location for visiting Tupelo and Memphis. Very safe area. The staff was fantastic and would definitely recommend.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good with multiple mentions of variety and taste, though some guests found items cold or underwhelming and hours on the early side.

Related guest reviews

10

Meghan

Aug 12, 2024

·

Stayed 1 night

Only stayed one night but it was great! Double Queen suite with pull out easily fit 3 adults and 2 kids. Breakfast was good and staff for breakfast were so nice!

10

Tara

May 27, 2025

·

Stayed 2 nights

The room was very nice sized. Everything was clean, staff was friendly. The breakfast was top notch. Definitely would recommend.

8

Michael

Aug 14, 2023

·

Stayed 2 nights

Facilities and sweet nice. Didnt get enough towels despite indicating 4 occupants nor was their complete bedding for the pull out sofa bed. Breakfast was disappointing. Luke warm, bland, and just not appetizing. Pool was over chorinated.

10

Stephanice

Sep 26, 2025

·

Stayed 1 night

Breakfast was great! Lola at the front desk is the best and definitely went the extra mile.

10

Joshua

Jan 19, 2025

·

Stayed 3 nights

Was very nice, breakfast was great!

10

Shamya

Nov 11, 2024

·

Stayed 3 nights

Great clean hotel. Great breakfast.

8

Frank

May 19, 2025

·

Stayed 2 nights

Only complaint about the room was the shower was in need a good cleaning. Breakfast was cold even when they first put it out. Plenty of food options nearby and in a nice area.

8

Denise

Jul 2, 2025

·

Stayed 1 night

Breakfast left much to be desired and they charge to park.

10

Carlos

Dec 28, 2024

·

Stayed 4 nights

Everything about my stay was as perfect as perfect can be. I have absolutely no complaints. I’m looking forward to my next stay. PS: The breakfast was FANTASTIC!

10

Catherine

Feb 3, 2025

·

Stayed 1 night

Welcoming staff, and the check in was easy. The room was clean and bed was very comfortable. Breakfast choices were plentiful. Would totally recommend to stay at this hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$170
February	$191
March	$186
April	$189
May	$193
June	$200
July	$186
August	$175
September	$197
October	$180
November	$185
December	$167

Su	Mo	Tu	We	Th	Fr	Sa
				1 $217	2 $235	3 $389
4 $157	5 $209	6 $233	7 $231	8 $189	9 $186	10 $183
11 $159	12 $210	13 $240	14 $233	15 $187	16 $252	17 $330
18 $162	19 $210	20 $257	21 $242	22 $204	23 $221	24 $231
25 $162	26 $566	27 $269	28 $233	29 $187	30 $194	31 $207

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $262	17 $242	18 $225	19
20 $146	21 $276	22 $326	23 $289	24 $252	25 $184	26
27 $177	28 $246	29 $320	30 $318

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Bedrooms, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed, Accessible (Hearing)

Suite, 2 Bedrooms

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Studio Suite, 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

Suite, 1 Bedroom

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 1 Bedroom

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites by Hilton Southaven

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Prices for upcoming dates