Holiday Inn Express & Suites West Memphis by IHG

Parking was safe. Staff was friendly and helpful. The room was very clean. Breakfast was delicious!

The positive of the experience was that the room was large. The staff at the front desk were beyond rude, the bathroom dirty, barely there water pressure, cheap towels and soap. A badly stained shower was the cherry on top. We could not get two queens so got a king with a sleeper sofa for our three person group. The sofa did not have bedding and once we were able to get it from the front desk, it badly fit the very thin mattress and would not stay on. The interstate was very close and extremely loud and busy. We stay at HIE a LOT and this was a really big let down.

Good stat

Spacious room, very clean, friendly staff, and easy parking

Clean rooms, fantastic staff and decent breakfast