Aura Hotel

This is more like a backpackers with private rooms. Theres a shared kitchen and shared toilets (no toilet in your room) and then a random shower in the corner of the room with no privacy. The staff on reception were unhelpful and lacked customer service. No storage for bags prior to check in or after check out unless you wanna leave it in the corner where it could get stolen. Location is good. Would NEVER stay here as a solo traveller

A rather strange layout of "blocks" of 5 or 6 rooms sharing kitchen and bathroom.. for the price it was okay but don't expect much. Location is handy. More of a hostel feel than a hotel.

It was lovely and quiet. A cheap room with all you need. I liked the community area and wasn't aware I could cook so that was a bonus for next time. Squeaky floors but an old building. It suited me fine and location was close to what I want

Great location, cheap which explains very poor kitchen facilities (almost no cooking equipment or crockery or cutlery, not even a tea towel to dry dishes, and cloth to wash dishes was dirty). Comfortable and clean bed and bathroom clean and ok.

Great location, comfortable bed and clean bathroom, BUT very poor design in bathroom with bad access to basin (large wall section jutting out about 30cm above), filthy floors, only one double power point with powerboard in our triple room, which tripped when we tried to boil the kettle. Shower hose dropped to lowest level on pole, no tea towel or clean cloth available in kitchen for walking dishes. Only 1 key available for 3 people.

A very good location right the heart of Wellington CBD Don't expect to get a 5 star Hotel as this is budget accommodation inside an office block, I found it comfortable and would definitely stay again

Aura Hotel is different. The picture in the advertising was not what was in my room. The room felt like a concrete bunker. There were no windows, except maybe for the one in the door that had been covered over with cardboard. That's when I realised the room used to be an office. All of the rooms in my block used to be offices. Some rooms had their own ensuites. Mine didn't. I had to use the bathroom down the corridor in the common room. I had to wait for a staff member to finish using it before I could one morning. There wasn't a mirror in my room or the bathroom. There was no paper towel in the bathroom to wash and dry your hands after using the toilet. The wardrobes in my room were something from a second-hand shop and there was one coat-hanger between the two. There was no chair in my room. I couldn't watch the TV as I couldn't work out how to auto-tune the stations on the TV. The milk froze in the fridge. There were no rugs on the concrete floor. The bed was good. And the room was really dark. So, I slept well. It was cheap.

The setup is strange and unexpected. Finding your room is a bit of an adventure in the paper labelled dimly lit corridors. The bed was comfy and sheets clean. Toilet was clean too. However the rest of the room is not clean; food(?) on walls, the tea has to be several years old as doesn’t brew, the dirty cutlery consisted of 2 teaspoons and 2 butter knives. Dishes were dirty and wet in cupboard. No coat hangers. The room would feel more secure with a latch lock or something similar. The common area for the group of rooms also was dirty on arrival and had rubbish on the hallway floor.

Was ok I guess you get what you paid for but just good enough for one male. Aircon was a bit noisy especially at night, no parking area makes it hard to bring cars and had to pay extra for car parking for j another place

I dont remember seeing anything about parking, or the lack thereof on tge web page. There is no designated motel parking. Therefore paying for parking was a surprise. $36 a night means one could "afford" to book a more expensive place that actually has onsite parking. The facility was very plain. Still, a good, quiet place with a comfortable bed. Shared shower & toilet, so it was more like a backpacking place.

The photo we saw on the website is completely different from what it actually was. Dirty toilets, floors not clean at all. Cleaning was a major problem. If it’s cheap it doesn’t mean it should be anyhow. On the other hand it was a perfect location to go around the city and quite safe too.

This was the dirtiest place that we have stayed. It was very central but very dirty. The bathroom was blocked. There were bed bugs and the staff were not helpful. We ended up leaving early due to the conditions. I would not stay here again.

If you enjoy staying in a place where every piece of furniture in the room is broken, wondering what those splatters up the wall are and if they're related to the huge stain on the middle of the bed cover, spending the night with bed bugs, and the smell of sewage, this is the hotel for you. Any money saved on your accommodation budget will be spent on bed bug treatment and bite remedies - BE WARNED!!

Clean sheets and pillows.Bathroom dirty, floor dirty, surfaces needed dusting. Cushion was soiled. Shower hot and powerful. Cups and glasses unused as per condition of floor and bathroom sink.

A very basic room without any window, inside an old building. Air exhaust of the building was noisy all the time like flying in an aircraft. Small Bathroom and kitchenette/ fridge adequate and clean, also very minimalistic. Clean sheets but floors not clean and sticky, can’t have been vacuumed let alone washed for a long time. Gaps between floorboards full of dirt. Would not stay again. Location very handy and central, bus stop opposite building, easy to walk everywhere.

Strawberries behind my bed, durty and dusty room. welcomming staff, good localisation

To be honest it was absolutely filthy. Our room had no windows, the beds had dirty sheets with hair through them and light stains. The toilet had water around it as it was leaking, the walls and shower curtain were disgusting, the glasses had smugde marks allnover them. I went down to lady at reception and told her it was absolutely disgusting and she didnt seem bothered at all. She did say she would put clean sheets on . Well we got back from the Ed Sheeran concert . And we found the dirty sheets Were still on beds . She hadnt even bothered to go clean the room or change the sheets. So my husband and i and 2 kids ended up sleeping in our clothes on top of bed with a towel as a blanket, thankfully it was warm that night. Next day we checked out and more people were complaining how dirty this place is. She didnt even apologize about not sorting out our beds with clean sheets. There is no parking at all eithier. Which she wasnt helpful at all with that either. We felt dirty staying there and didnt even want to use shower as it was so dirty and stains everywhere . Worst experience ever . Not happy we deserve our money back aa it was just terrible, i dont know how they can run a business like that. Its not up too standard at all. The picture looks clean and tidy , but its definitely not . Its dirty and gross

The extract ducting was noisy. The shower head needed replacing a long time ago. Lifting the toilet seat i found it hadn't been cleaned from the previous tenants, the toilet brush is disgusting and a health hazard. Finally mopping the floors with a dirty mop is not classed as cleaning. The floor was sticky and i witnessed the mopping in person. The whole experience made me feel sick and i would never come back.

We couldn’t even stay due to the fact it was genuinely disgusting, hair on the sheets, toothpaste on the mirror. Bathroom wasn't clean nkt vacuumed, when checking in reception was on his phone talking to a friend and left us outside.

The property is very well Located but its dirty and a bit scary the first night i was ready to leave but ended up staying and i guess once you pass the first shock it ok, I would not stay again though My height is 1.63 and the shower its like for kids The bed also have bed bugs and the inside of the room are really scary like a horror movie is more an hostel than a hotel

Very centra, no window so a bit weird but was only there for one night so did not matter. Great welcome service & exit.

Location within the city is great however, the whole place is a bit dilapidated. So many holes in the walls, not surprising because they are so thin, could hear every conversation in the room next door. And a little bizarre to have a shower just in the corner of the bedroom, very strange layout. But for a cheap place to sleep for the night it does the job

Handy location but there was dull noise all night that made sleeping difficult

The double room was ok for the price, clean sheets, nice Towels and a good shower. The many doors from the lift entrance were different. Not sound proof from street noise

We stayed one nite it was very pleasent. Only problem we had was that there was no window on our room and it was very warm all nite

A very basic room without any window, inside an old building. Air exhaust of the building was noisy all the time like flying in an aircraft. Small Bathroom and kitchenette/ fridge adequate and clean, also very minimalistic. Clean sheets but floors not clean and sticky, can’t have been vacuumed let alone washed for a long time. Gaps between floorboards full of dirt. Would not stay again. Location very handy and central, bus stop opposite building, easy to walk everywhere.

Aura Hotel is different. The picture in the advertising was not what was in my room. The room felt like a concrete bunker. There were no windows, except maybe for the one in the door that had been covered over with cardboard. That's when I realised the room used to be an office. All of the rooms in my block used to be offices. Some rooms had their own ensuites. Mine didn't. I had to use the bathroom down the corridor in the common room. I had to wait for a staff member to finish using it before I could one morning. There wasn't a mirror in my room or the bathroom. There was no paper towel in the bathroom to wash and dry your hands after using the toilet. The wardrobes in my room were something from a second-hand shop and there was one coat-hanger between the two. There was no chair in my room. I couldn't watch the TV as I couldn't work out how to auto-tune the stations on the TV. The milk froze in the fridge. There were no rugs on the concrete floor. The bed was good. And the room was really dark. So, I slept well. It was cheap.

Basic facilities. Room had two visible pipes that hummed all the time that made getting to sleep difficult. The low price combined with the location was really the only thing going for this 'hotel'.

The room is good for a budget hotel, but there is no soundproofing. For a hotel at the beginning of one of the popular streets in Wellington night life, its not recommended for a family or if you want a good sleep in the weekends. We can even hear drunk conversations on the streets. We had university students as neighbours and we did not have a good night's sleep. Old wooden floors that squeak if you walk on them, and make good noise with any hard bottom shoes especially high hills.

Room had a constant background noise, some light, and was quite warm with no window to open or air con. However, was fairly cheap and did the

Staff was rude when asked for help on a late checking

I was not able to check-in. As announced by SMS I arrived at 9 pm. The instruction was to fab a scan to get access. I never received a scan, so this is impossible. In the hotel there should be a key with my name and room number. After waiting 2 hours in the rain, other hotel guests let me in. But there was no key waiting for me. By telephone nobody could be reached, neither by the emergency 0. So I had to find another place to stay in the middle of the night. I find this is a scam. Formal complaint will follow.

Helpful hotel manager Ravi made sure my late check-in was sucessfully completed ....i have no complaints .

Staff are extremely unprofessional and rude! I stayed there last week and was not even greeted by anyone no staff were even there. I called a number left at the desk and was treated like an inconvenience.

The service was very poor, reception said was to open at 9 and we waited until 10:30 to check out waiting for the return of the $100 deposit. But we had to leave in time for travel reasons, we have not yet seen the $100 deposited back into the account like the manager said it would be multiple times.

The worst accommodation I have ever stayed at. Hotel manager is unprofessional, rude, unhygienic, and a total scam artist

Despite what others say about this property we did not have a negative experience. The staff were kind, they allowed us to check in early. Our room was tidy, the shower was nice. Only issue we faced was no windows. The beds were presented nicely and comfortable. The sink was clean. All around a nice cheap hotel.

We booked and didn't stayed. Hired Uber from lower hutt to aura hotel, the person on desk emailed me about getting our keys. Reached hotel couldn't get the keys the for room 5 and room 3 person also trid to help us to get the key out but couldn't. So our Uber was waiting on, but tried to call them no one at the desk, went to friends for sleep. Paid cab $ 96 and hotel room was $89. Call aura hotel for refund, said no actually problem was getting keys. Not happy at all for their customer services .

Good value & good service by Ravi

Very central and easy bus to and from airport. Check-in is only until 7pm - and there is no email about using the secret key holder.

Location and price

The room was ok for the price paid. Best thing about the hotel is its central location. Walking distance to almost everything.

Had a very nice stay with a couple of friends, very central, lots of options around.

Very convenient location, good, safe and handy to public transport. I'll stay again. Walls are thin and snoring in another room was bad. No windows in my room was not good, but overall it was a great place to stay.

Location too busy. Noisy with guests yelling and playing. Cheap for location. Entrance to hotel different to what is pictured on website.

Was rung and said room was ready early. Fast check in. It is a maze once inside the mixed use building. Was quiet on night i was there. Creaky floor boards. Nice and central

A very good location right the heart of Wellington CBD Don't expect to get a 5 star Hotel as this is budget accommodation inside an office block, I found it comfortable and would definitely stay again

Very handy to cbd, good value

It was comfortable and close to everything.

The room is good for a budget hotel, but there is no soundproofing. For a hotel at the beginning of one of the popular streets in Wellington night life, its not recommended for a family or if you want a good sleep in the weekends. We can even hear drunk conversations on the streets. We had university students as neighbours and we did not have a good night's sleep. Old wooden floors that squeak if you walk on them, and make good noise with any hard bottom shoes especially high hills.