Name: La Quinta by Wyndham Lake Charles - Westlake
Address: 1008 Sampson St., Westlake, Louisiana, United States of America, Westlake, Louisiana, US
Price range: US$72–US$154 per night
Rating: 7.25

What guests think

At La Quinta by Wyndham Lake Charles - Westlake, travellers praise the convenient location for casinos and fair value, but reviews show wide swings in cleanliness, maintenance, noise, and staff responsiveness, ranging from comfortable, quiet stays to frustrating, unsatisfactory visits.

Multiple reviewers liked clean, comfortable rooms, easy parking, and the pet-friendly policy, with some noting quiet nights. Common complaints include a frequently malfunctioning elevator, inconsistent housekeeping and room maintenance (odors, low water pressure, worn linens, pests), and thin walls or slamming doors causing noise. Breakfast feedback ranges from great to poor, with limited selection, items running out, or cold food reported, and some comments about not being allowed to take food to rooms. Overall, expect a budget-minded stay with uneven quality depending on timing and room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevator outages and malfunctions are repeatedly reported, sometimes causing delays or safety concerns. Pool condition is inconsistent, and parking is generally easy; the property is pet friendly.

Related guest reviews

2

Lincoln

24 Nov 2023

·

Stayed 2 nights

My two sisters and I were stuck in their elevator for 45 minutes, it was horrible, terrified and I, Lincoln has claustrophobia and ptsd, I’m still trying too recover from this situation

6

Julie

11 Jun 2025

·

Stayed 4 nights

Pretty irritating when the elevator doesn't work 3 of the 4 days you are there. Then on the last night they put someone above you with rowdy kids that jump up and down and run around all night. Asked clerk to have them settle down but it didn't

6

Gilberto

21 Apr 2024

·

Stayed 2 nights

The breakfast was ok. The sausage didn’t look fully cooked. Also the elevator door was slow to open and I actually got stuck in it and had to call the emergency services.

4

Russell

24 Aug 2025

·

Stayed 2 nights

I did not like any thing about this property. The elevator did not work, the lobby had an odor to it. The pool was hazy and dirty. The staff barley spoke English. The breakfast was terrible and we were told that we would be charged $10 to take our breakfast to our room. If I had not already paid and couldn't get a refund we would have left. It is not convenient to anything you would want to do in town

2

Chandra

8 Jun 2025

·

Stayed 2 nights

Elevator broken entire stay. Rooms smell like dog feces. Room wasn't ready at check in time. Ran out of plates at breakfast.

10

Matthew

18 Aug 2025

·

Stayed 1 night

The breakfast sucked, but the hotel was nice. The staff was friendly. The rooms were clean and modern. The hotel towels were very used. The pool was nice and the work out room had nice equipment. The hotel snack bar was extremely under stocked and over priced. The elevator shut down, due to overheating? That was a scary thought.

10

Linda

13 Aug 2025

·

Stayed 1 night

Great place easy access to the casinos and pet friendly

6

Marciala

8 Jun 2025

·

Stayed 1 night

The hotel was fine. Clean and comfortable beds. The only problem was the elevator did not work and we were on the 3rd floor. Breakfast was not good.

8

Vickie

20 May 2025

·

Stayed 2 nights

Quiet and parking was good

2

Benjamin

28 Apr 2025

·

Stayed 1 night

Elevator didn’t work properly and the employees said it’s been malfunctioning for a while. Not safe at all. My wife and mother law we scared as it would pass up our floor, then go back down to the bottom and miss our floor again and would shiver and shake as well. The bathroom sink had a crack in it. the telephone wires and cable wires coming out of a hole in the wall.

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Cleanliness

Feedback on cleanliness is mixed: many guests found rooms and common areas clean, but others reported issues such as odors, dirty linens and bathrooms, sticky floors, and occasional pests. Some noted overflowing exterior trash and worn towels or linens.

Related guest reviews

2

Alexander

6 Oct 2025

·

Stayed 3 nights

I had two rooms, one for 3 nights and one for 2 nights. I was supposed to have the 3 nights and my employee the 2 nights. When we checked in, we didn't discuss which room was for which and so on the third night they made me pay for an additional night even though it was their mistake to not check with us which room should be with which person. The manager was obstinate and was supposed to call me about the matter this monday, but never did. Finally and this matter less to me but there was a dead roach at the front door upon entry and a live german cockroach in my room's bathroom. There was hair behind the door in the bathroom and also when I moved the night table next to my bed, it was really gross and dirty. Bed was nice, breakfast was fine.

2

Carolee

11 Jul 2025

·

Stayed 1 night

Room had roaches. Never in my life have a stayed at a hotel that had roaches. No one was at the front desk when I left to tell them they should exterminate. I’m pretty forgiving about hotels, but roaches I can’t deal with.

10

Lisa

12 May 2025

·

Stayed 1 night

The room was very clean and smelled nice.

6

Dorothy

24 May 2025

·

Stayed 1 night

Our room was right by the side door. Anytime people came in or out, the door would slam and wake us up. Our tub had a spider in it and was spider web and spiders was behind the bathroom door. Seems like nobody cleans there

10

Drew

21 Jun 2025

·

Stayed 1 night

Clean. Busy weekend. Hotel full

10

Rebecca

21 Feb 2025

·

Stayed 2 nights

Nice, quiet, clean hotel.

10

CHARLENE

10 May 2025

·

Stayed 1 night

Our room was clean and smelled very clean. We only stayed overnight so the only reason I gave 4 stars for service is because I wanted to check out and no one was at the front desk. They said to leave your key if you didn’t want a receipt, but I kinda did want one. I couldn’t wait so I just left my key. I will definitely stay there next time.

10

Steven

18 Jun 2025

·

Stayed 3 nights

Everything was great! The hotel is clean and quiet. It’s located perfectly for casinos and places to eat. I’ll go back.

4

jorge

31 Aug 2025

·

Stayed 2 nights

The doors had to be slammed to close and all the other rooms also, people around 5:00 in the morning in the hallway talk and laughing. Dirty sheets and small towels

4

kawanda

19 May 2025

·

Stayed 1 night

They moved us to another room in the room had a smell. The shower curtains were very dirty. The ceiling had molded and a patch on the top and the AC didn’t work at all like there’s no way that you can control it so we were uncomfortable the whole night one of the beds have blood on it so we had to lay on top of the covers on the other bed. Forgot to take pictures that was bugs in the sink when we woke up the next morning I don’t know what kind of bugs they were. The floors were kind of sticky so you always had to keep your slippers on in the room and then there was stains white stains on a blue couch that was in the corner or a chair that’s in the corner

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Rooms

Room quality varies: some guests found beds very comfortable and rooms spacious or modern, while others reported dated décor, thin walls, loud doors, and maintenance issues (weak water pressure, temperamental A/C, malfunctioning locks or TVs). Noise from neighboring rooms and exit doors is a recurring comment.

Related guest reviews

10

James

1 Jul 2024

·

Stayed 1 night

The room was very nice. However the T.V. did not work.

10

Summer

20 Apr 2025

·

Stayed 1 night

Room was clean as well as the property. Beds were SO comfy- I want to stay again just to sleep in the bed. Only complaint was noise from the hallway. But wasn’t too bad.

6

Juan

24 Aug 2025

·

Stayed 1 night

Netflix app didn't work. Bed was not comfortable most on the hard side. The pillows are the cheap kind that have no density to it or fluffiness to it. I woke up with a sore neck. They could've done better on the pillows at least.

6

James

15 Jun 2025

·

Stayed 1 night

Room too warm. Unable to adjust air conditioner.

8

Rebecca

21 May 2025

·

Stayed 1 night

The hotel and room were very nice, it did feel clean. The beds were not very comfortable unless you like a super firm mattress.

6

Judith

6 Feb 2025

·

Stayed 2 nights

The walls are thin so we could hear what was happening above us and next door. The doors are loud so there was a lot of banging during the night and early morning.

6

john

31 Jul 2025

·

Stayed 1 night

Room was ok. Cheap towels cheap soaps. Room was in ok condition. Room needs painted not just spot painted. Door lock did not work. Crack in wall in bathtub.

10

James

5 Apr 2025

·

Stayed 1 night

Quiet and comfortable. Clean rooms.

8

Marilyn

28 Apr 2024

·

Stayed 1 night

Super comfortable bed. Good breakfast. I was given the last room at the end of the hall so I could constantly hear the slamming of the side entrance door as guest came & went all night & morning long.

6

Cliff

29 May 2023

·

Stayed 2 nights

Have stayed here before. There were some cosmetic items which I can overlook. The bed was comfortable. The room had a slight musty smell which wasn’t bad, just there. The real problem was the shower which had almost No pressure, my wife had problems getting the shampoo out of her hair.

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Service

Service is inconsistent: many guests praise friendly, helpful front-desk staff, but others encountered understaffing, slow or difficult check-in/out, billing or deposit issues, and unhelpful or rude management responses. Several reviews mention poor handling of problems and limited follow-up.

Related guest reviews

2

Alexander

6 Oct 2025

·

Stayed 3 nights

I had two rooms, one for 3 nights and one for 2 nights. I was supposed to have the 3 nights and my employee the 2 nights. When we checked in, we didn't discuss which room was for which and so on the third night they made me pay for an additional night even though it was their mistake to not check with us which room should be with which person. The manager was obstinate and was supposed to call me about the matter this monday, but never did. Finally and this matter less to me but there was a dead roach at the front door upon entry and a live german cockroach in my room's bathroom. There was hair behind the door in the bathroom and also when I moved the night table next to my bed, it was really gross and dirty. Bed was nice, breakfast was fine.

2

Leslie

17 Jun 2024

·

Stayed 5 nights

This hotel was less than exemplary. Rude front desk staff. Ice machines didn’t work. Elevator was down for 24 hours and I had a handicapped person with me who had to walk up and down the stairs. There were cracks in the walls that were seemingly taped up and our mini fridge took 2 days to work. We were to leave early and gave the front desk 24 hours notice to have our refund ready the next day. When it came to check out she refused to check us out early and would not give a refund with no manager on duty when there was a big sign saying the MOD was always there. The manager would not come in to take care of this. This was not only a problem with our stay, but multiple other families as well. We travel a lot and we will not be back.

4

Saeeda

2 Jul 2024

·

Stayed 1 night

When I came with my family. There was no staff at the front and had to wait 20 minutes in the lobby just to be checked in.

10

Willie

25 May 2025

·

Stayed 2 nights

Service was amazing! Upon checking into my room, I experienced problem with the television. I brought the matter to the from desk and she immediately went to remedy the problem. Unfortunately the problem could not be solved so she moved me right away to a new room. The staff were very friendly and welcoming, cleanliness of the property was very much satisfactory. I truly enjoyed my stay!

10

susan

4 Dec 2024

·

Stayed 1 night

Easy access from interstate. Clean room. Nice staff

10

Emmitt

25 May 2025

·

Stayed 1 night

Nice property with friendly staff

2

Earline

27 Dec 2024

·

Stayed 1 night

Horrible management and staff! I had a family emergency a death! The refused to cancel my reservation and charged my card,! I even tried to call several times and they claimed they would call back and didn't.. These people are ridiculous!

4

Rafael

29 Jun 2025

·

Stayed 1 night

Will give you a hard time when you’re bringing your service animal breaking a couple of federal law by insisting you show identification by law they’re not allowed to ask anything besides is it a service animal and what services does it provide? And after showing them proper paperwork, they still charged me the pet fee employee should be better trained on federal laws of service animals

2

Sonya

8 Aug 2023

·

Stayed 2 nights

Property staff (Jessica) was very rude upon our arrival. Hotel door was completely open when we got to our room. Staff became confrontational when we asked for a blanket. Room was not cleaned by housekeeping nor were we given fresh towels. Verbally insulted by frontdesk staff. Never have we experienced anything like this! Would not recommend.

10

Daryl

26 Jun 2025

·

Stayed 1 night

Extremely clean and nice. Very large room very large bed, very large bathroom. Breakfast was amazing, eggs, sausage, biscuits and gravy, waffles, cereal, bagels and cream cheese. I hurt myself with food and coffee. The customer service was exceptional. The staff was helpful, I left my wallet in the room and Ms. Priya went back to the room and found it and called me. She was amazing for that, I left a message for her manager as well. Expedia has been an amazing website, I stayed in some pretty nasty places this week so beware but this one isn't it. I had to leave early and Expedia gave me a refund with no hassles. I'm still fighting with Travelocity over a cancellation that was completely within their advertised policy and they never contacted the hotel to let them know so the room would've been unavailable if I didn't do it. Thank you Expedia, and a bigger thank you to Ms. Priya!

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Location

Location is convenient for Horseshoe and other Lake Charles casinos with easy access to I-10, though several guests felt the surrounding area or refinery corridor was not appealing. Many described the setting as quiet with ample parking.

Related guest reviews

8

Geoffrey

21 Mar 2025

·

Stayed 2 nights

Nice place. Not the greatest area but I would stay there again.

8

Cecil

14 Mar 2023

·

Stayed 2 nights

Nice and quiet, good free parking, good continental breakfast, close to casino we played at.

10

Arlene

21 Mar 2025

·

Stayed 3 nights

This location is the best for moving around and desk clerk was very pleasant and helpful.

8

Matthew

8 Nov 2024

·

Stayed 1 night

Overall great hotel, just not a nice area.

10

Augustine

27 Apr 2025

·

Stayed 3 nights

Quiet area. No trouble areas around. Easy acees to highway.

10

Sara

18 May 2025

·

Stayed 1 night

Had a wonder stay!! Perfect spot and close to at least 4 casinos

8

Charles

21 Mar 2023

·

Stayed 2 nights

No complaints, room was clean. Easy access to the freeway and Casino.

10

Fidela

19 Aug 2024

·

Stayed 1 night

Loved the bed! Very comfortable! Enjoyed some late night snacks right around the corner. Very convenient to be in the area of casinos!

10

Cesar

27 Sept 2024

·

Stayed 1 night

Great location

10

Steven

18 Jun 2025

·

Stayed 3 nights

Everything was great! The hotel is clean and quiet. It’s located perfectly for casinos and places to eat. I’ll go back.

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Dining

Breakfast feedback is inconsistent: some enjoyed a hot, satisfying spread, while many reports cite limited selection, items running out, cold food, or weak coffee. A few reviewers said staff restricted taking breakfast to rooms or charged extra.

Related guest reviews

2

Vanessa

15 Feb 2025

·

Stayed 1 night

No breakfast at almost 7:00 when i was told it was from 6-10 noisy people screaming in hallway at 4:00 am management did nothing

8

Julie

18 Nov 2024

·

Stayed 2 nights

Mostly the stay was fine. No huge complaints other than breakfast was a complete missed opportunity. I know I was not the only one that was dissatisfied with morning breakfast. I heard the waffle maker took forever and people were just stacking up waiting in a line to make theirs. Some others complaining of things that had ran out very quickly like syrup, coffee and a few other things. I was limited on what I could have but I did try to have cereal but turned out the milk had gone bad. Also, the regular coffee would have been a Total issue for me If there had not been an espresso option. I ended up using that as my coffee since the other was so weak and it looked like tea.

10

richard

3 Jan 2025

·

Stayed 1 night

Great breakfast

4

Russell

24 Aug 2025

·

Stayed 2 nights

I did not like any thing about this property. The elevator did not work, the lobby had an odor to it. The pool was hazy and dirty. The staff barley spoke English. The breakfast was terrible and we were told that we would be charged $10 to take our breakfast to our room. If I had not already paid and couldn't get a refund we would have left. It is not convenient to anything you would want to do in town

4

Michael

29 Jul 2025

·

Stayed 3 nights

I found the breakfast substandard due to the fact that there was no dedicated staff for the kitchen. I found the entire facility was understaffed which caused the desk person to worked the kitchen which in turn left much to be desired. The breakfast items were often cold and they ran out of many of the breakfast items for the guests. When we first got to our room the small refrigerator was emitting a terrible smell so they had to give us another room. I for one will not be booking another stay here should I find a need to stay in West Lake LA. One last thing, the trash cans outside near the entrance were overflowing with trash for two days, before they were emptied.

4

Satin

29 Jul 2025

·

Stayed 1 night

The breakfast was just OK No fruit, not a great selection over all.

10

Matthew

18 Aug 2025

·

Stayed 1 night

The breakfast sucked, but the hotel was nice. The staff was friendly. The rooms were clean and modern. The hotel towels were very used. The pool was nice and the work out room had nice equipment. The hotel snack bar was extremely under stocked and over priced. The elevator shut down, due to overheating? That was a scary thought.

10

Tresa

8 Apr 2025

·

Stayed 1 night

Breakfast was wonderful.

10

Edie

9 Jul 2023

·

Stayed 1 night

Room was clean. A little on the older side but ee had no issue with that at all. Breakfast was hot and good. Selection on the smaller side but was enough for a good start to the day.

10

Daryl

26 Jun 2025

·

Stayed 1 night

Extremely clean and nice. Very large room very large bed, very large bathroom. Breakfast was amazing, eggs, sausage, biscuits and gravy, waffles, cereal, bagels and cream cheese. I hurt myself with food and coffee. The customer service was exceptional. The staff was helpful, I left my wallet in the room and Ms. Priya went back to the room and found it and called me. She was amazing for that, I left a message for her manager as well. Expedia has been an amazing website, I stayed in some pretty nasty places this week so beware but this one isn't it. I had to leave early and Expedia gave me a refund with no hassles. I'm still fighting with Travelocity over a cancellation that was completely within their advertised policy and they never contacted the hotel to let them know so the room would've been unavailable if I didn't do it. Thank you Expedia, and a bigger thank you to Ms. Priya!

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Month	Average price
January	US$86
February	US$86
March	US$88
April	US$85
May	US$91
June	US$97
July	US$93
August	US$85
September	US$79
October	US$77
November	US$74
December	US$72

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $139	18 $154	19 $134
20 $126	21 $127	22 $126	23 $115	24 $125	25 $143	26 $143
27 $125	28 $125	29 $125	30 $125

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $143	3 $143
4 $125	5 $120	6 $125	7 $125	8 $125	9 $143	10 $139
11 $125	12 $114	13 $116	14 $114	15 $125	16 $143	17 $143
18 $72	19 $72	20 $125	21 $72	22 $95	23 $143	24 $143
25 $72	26 $72	27 $72	28 $72	29 $125	30 $95	31 $143

La Quinta by Wyndham Lake Charles - Westlake

Prices for La Quinta by Wyndham Lake Charles - Westlake

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility Accessible)

Room, 1 King Bed, Accessible (Mobility Accessible)

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 1 King Bed

Room, 1 King Bed

Guest reviews of La Quinta by Wyndham Lake Charles - Westlake

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What guests think

Property policies

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Good to know

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