Red Roof Inn Cortland

Very helpful staff! I'm glad I selected to stay there.

They're pet friendly and the pet next to us barked ALL NIGHT LONG. The place is in dire need of an upgrade. Will never stay here again.

Easy parking right at hotel, staff was wonderful, clean for what we paid. For a place to sleep, this place works just fine, was it immaculate and extremely well kept? No, but for the price it was a great spot to stop for the night. Pillows were awful though, so bring your own.

The room looked ok first glance but once you really paid attention to detail it definitely needed work. The grout in the bathroom had mold as well as the ceiling was peeling off there was poop or a blood smear on the wall right above the trash can in the bathroom as well as the main light in the bathroom didn’t work. The curtain had 3 different tracks put up and was on two separate tracks so you couldn’t open the curtain very far as well as it was falling off the tracks. There was dents in the walls as well. I had also put in a special request for a crib and when I got there the crib wasn’t in the room and when I asked the front desk about it they said they didn’t have any but I showed them on their site that they did and the girl that was behind the desk had to go get a pack and play. The carpets on the stairs were extremely grungy looking and you could tell there was no effort in cleaning them. The window in the room also had no screen whatsoever. The outside definitely needed work as well there was chucks of concrete missing from the outside walls. It definitely could use some work cleaning wise and fixing things wise but the beds were comfortable.

Everything was great, staff was helpful and friendly, you just need to be one with the scent of natures miracle lol