Name: Surfside On The Lake
Address: 400 Canada Street, Lake George, New York, United States of America, Lake George, New York, US
Price range: $82–$268 per night
Rating: 7.85

What guests think

At Surfside On The Lake, guests consistently praise the walkable, lakeside location with convenient access to the village, while the overall resort experience feels mixed due to event crowding, limited parking, and access constraints that can affect on‑site amenities.

Highlights include the pool, small private beach, and free or seasonal kayaks and paddle boats. Rooms range from updated and spacious to dated or noisy, with lakefront views praised, variable layouts, and Wi‑Fi reliability noted as an issue by some. Service and cleanliness are inconsistent, with many friendly interactions and quick fixes alongside reports of rude treatment or housekeeping lapses. Dining can be enjoyable when venues are open, but hours vary, so check what’s operating for your dates, and expect a scenic, convenient stay overall.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool, small private beach, and free or seasonal kayaks/paddle boats; some enjoy the rooftop/bar when open. Common drawbacks are limited parking (especially during events) and many stairs or slopes to reach some areas, with several amenities closed off‑season.

Related guest reviews

10

Lisa

Aug 5, 2024

·

Stayed 3 nights

The location is great. Walkable to town. Pool and lake area with rooftop bar and restaurant allow you to just relax if you don’t want to go to town. Staff was very friendly and property is very clean.

6

Miranda

Aug 27, 2025

·

Stayed 3 nights

The front desk girl at checkout was a very friendly and helpful. But our bathroom door wouldn't shut. The staff at the Rooftop lounge was the rudest I've ever experienced, and was disappointed that there is a 10pm curfew for all outdoor areas. You can't even go sit by the lake quietly to relax after 10pm. Will probably try a different place next time we visit.

8

Nawaraj

Jul 20, 2025

·

Stayed 2 nights

By the lake, has private beach. Did free kayaking.

8

Diane

Aug 26, 2025

·

Stayed 2 nights

Hotel was very clean and beds were comfortable. Walking distance to many shops, bars, and restaurants. Pool and beach area was very nice. Will definitely stay here again.

8

Wendy

Aug 15, 2025

·

Stayed 3 nights

Nice place but definitely not a resort and they charge you $20 extra a day for a resort fee. Beach area is small. Our room was comfortable.

8

Colette

Oct 6, 2024

·

Stayed 1 night

Everything went as expected except there happened to be a wedding at the time of check in. This made it challenging to find a parking space near our room.

8

Lorena

Aug 6, 2025

·

Stayed 3 nights

The property is very clean well maintained . It’s is quite large and very occupied. I didn’t like that guests were showing up at the beach early morning and reserving chairs (by placing towels and other items on several chairs) … they also did this at the pool ! Therefore, when we got there at 10-11 am there was only 1 place that was vacant..! This should not be allowed to happen ! It is not a large beach !!!

8

Luzcelenia

Oct 29, 2023

·

Stayed 1 night

It was a nice stay off season. However, i wish the site would say what's open and not charge resort fees when there is nothing to do. Not even the rooftop bar was open.

4

Angela

Aug 14, 2025

·

Stayed 2 nights

Parking is atrocious. Lakeside rooms are actually facing the pool. Overly priced for a double room with the 2nd room being the size of a closet. Overall- nice resort. Plenty of amenities and one of the biggest beaches on the strip

8

BRENDA

Aug 14, 2025

·

Stayed 3 nights

Room was what we asked for, very clean and well appointed. From the picture of the room balcony, we thought we were getting a lake view. Our view was the back of a building. Management told me we got what we paid for. The property offered many amenities, pool, private beach, water equipment, etc. but there were lots of stairs to access them. Mobility challenges made it difficult to use. The resort is very nice, very clean and comfortable.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and well‑kept grounds, but there are recurring reports of dust, cobwebs, mold, and occasional maintenance lapses. Overall housekeeping quality feels inconsistent across buildings and stays.

Related guest reviews

8

Steven

Sep 23, 2025

·

Stayed 1 night

Best water pressure ever. Place was clean, pretty well kept

2

Christina

Aug 4, 2025

·

Stayed 4 nights

Dirty old motel that never changed our sheets! We had to walk up 3 sets of old rusty steps to get to our crappy little room with holes in the walls. Carpet in front of the room was stained and about 20 years old! Place was disgusting! We left we couldn’t do it! I don’t recommend and will never be back! Over price awful place. I recommend Scotty’s resort down the street!

10

Kaitlin

Aug 20, 2024

·

Stayed 2 nights

Updated, clean, close to shops, great pool and lake access

4

Alfredo

Aug 20, 2023

·

Stayed 1 night

Room was not clean, Coffee maker was not clean, bathroom smelled bad. Overall experience was not pleasant!

8

Hilda

Oct 14, 2023

·

Stayed 2 nights

Excellent location and view from room was perfect! Everything was neat and orderly and there were sufficient towels and general supplies. I was impressed with having dishes provided in the cabinets! I was not impressed with the cleanliness. There were webs around the corners of the beautiful window looking onto the lake and hanging from the ceiling. There was also plenty of dust on the lamp hanging over the table and on the floor behind the bathroom door. Dishes, countertops and coffee pot were sparkling but I don't know if they were actually clean so I cleaned myself. The floor except where I noted behind the bathroom door was dust free.

6

Pamela

Jul 27, 2024

·

Stayed 2 nights

It’s just okay. Layout of facility is difficult. Room was roomy but could be cleaner. Musty smell and found air conditioner filter with an inch of dust. Pool is nice. Lunch on balcony good if you can find it. Overall I’ll try some where else next time.

10

JoAnne

Sep 21, 2024

·

Stayed 4 nights

We had a lakefront room that was clean, convenient, and close to all the town’s amenities. The staff was great & our room was cleaned every day. We couldn’t have asked for more- the price was great!

8

brianna

Oct 6, 2025

·

Stayed 1 night

This a great hotel, reasonably priced for the area (in early October). With its own beach and pool, and in walking distance to the downtown area, it really can’t be beat! I enjoyed my stay so much that I asked to stay another night and while my current room was unavailable, they let me move straight away into a room downstairs. Both rooms were nice, but had noticeable dust and heavy cobwebs on the walls and lights above the sink; everything else was very clean! My only complaint is that the plumbing/water in the shower is so insanely loud- I could even hear the neighbors. These are minor in the grand scheme, if you are ever in the Adirondacks/visiting Lake George, I highly recommend staying here!!

10

Robert

Sep 26, 2025

·

Stayed 3 nights

I have no complaints everything was good. Rooms were clean and I would stay again.

4

Peter

Oct 9, 2023

·

Stayed 3 nights

Room was dirty, cob webs, dead bugs smashed on the ceiling and walls, spiders under the counters. Mold on the ceiling in the bathroom, paint peeling off of the ceiling in the bathroom. Shower heads leaked, had black mold on then as well. Light fixture was broken. Charged $15 a day for an extra person, when we stayed in a room with 3 queen beds. Stayed with 3 adults and 1 child (5 year old). Max Room occupancy is 6 on the website. Upon checkout, front desk employee told me that the manager was to busy to see me, I asked about the extra person charge and some type of discount due to the lack of cleanliness in the room. Manager told the front desk worker that they were to busy to see me. I checked out early on a Monday morning. Only reason that I did not review “terrible” is because the room was cleaned after I complained. However, how do you allow this upon check in without some sort of quality control before. Would not recommend this place.

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary widely: some are updated, spacious, and comfortable with great lake views; others feel dated, have noise transfer, or offer less desirable views. Wi‑Fi reliability is uneven, and layouts and sizes differ by building and room type.

Related guest reviews

10

Bynum

Sep 4, 2024

·

Stayed 3 nights

We thoroughly enjoyed our stay, in one of the lake front units. Appreciated the size of space, the killer view, and the small 'kitchenette' area.

6

Roxane

Feb 23, 2025

·

Stayed 2 nights

This is primarily a summer resort that being said the heat would not go down in the room even tho it was 20 degrees outside the only way to cool off the room was to leave the door open. Then wake up at 3am cuz it was freezing in the room. Called downstairs the first night but there was no one to help that night. Went to the front deak the bezt morning they said they would fix it. Left the room for a day of ice fishing and dinner got back to the rook around 8pm to the same heat situation and again because of the time no one was there to help us with it again. So that was annoying. Also there is no working wifi.

8

michael

Aug 30, 2025

·

Stayed 4 nights

Good location, walkable to town. Some rooms were smaller than others. Toilet seats were very low.

10

David

Oct 8, 2025

·

Stayed 1 night

We had a nice lakefront room just a few steps from the lounge chairs and beach area.

8

Lynne

Jun 25, 2023

·

Stayed 1 night

Rooms need to be updated

10

sharon

Jul 30, 2023

·

Stayed 3 nights

Stayed in premiere 2 Bdrm on 3rd floor. 3 adults & 3 kids. Plenty of room! Loved the big shared balcony with picnic tables & umbrellas. We also had a private balcony. Kids loved going back & forth to the lake & pool(so convenient being right on the lake. Enjoyed the cabana bar & restaurant. Nice being able to walk around the village to shop & eat & not have to drive. All workers we talked to were very pleasant. We would definitely go back!

10

Francine

Jul 5, 2023

·

Stayed 3 nights

Easy walk to everything, newer room decor, clean, good size room for 4 people, breakfast good,

8

Karen

Sep 25, 2024

·

Stayed 1 night

This was a lakefront property. The cheaper rooms were closer to the road and I actually preferred that. The balcony was quiet and the door had hallway access. Beautiful views of the lake. Great location to town.

8

Mark

Oct 7, 2025

·

Stayed 1 night

Great locale, had an inside room with no view of water which was sad, restaurant and bar closed whose access was part of why I booked. Room basic but comfy.

8

BRENDA

Aug 14, 2025

·

Stayed 3 nights

Room was what we asked for, very clean and well appointed. From the picture of the room balcony, we thought we were getting a lake view. Our view was the back of a building. Management told me we got what we paid for. The property offered many amenities, pool, private beach, water equipment, etc. but there were lots of stairs to access them. Mobility challenges made it difficult to use. The resort is very nice, very clean and comfortable.

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Service

Staff experiences are mixed—many guests note friendly, helpful teams and quick responses, while others report rude interactions, poor communication, or inflexible policies. Check‑in/out and issue resolution can vary by staff member and time of day.

Related guest reviews

4

Trish

Sep 15, 2025

·

Stayed 2 nights

Upon check-in I told Sadie at the front desk that I had paid extra to not be on the first floor because I felt unsafe. Sadie looked and then informed me that the hotel was booked and there were no second floor properties available for less than an extra $100 per night. She then said it was Expedia's problemThe hotel was empty except for (starting at 5am) a large group of loud spanish speaking men who stayed in the parking lot outside of my sliding door the entire day until a large white van picked them up at the end of the day. The ac never worked and I had to crack my door for air so in addition to safety issues never slept because of the loud men outside my door daily. The bath also does not have a vent so good luck traveling with a partner. Stay somewhere else, there is a million better choices all around the area and Sadie should consider a job not in customer service

10

bianca

Sep 1, 2025

·

Stayed 3 nights

Surfside was absolutely amazing! The staff was so pleasant, and Olivia went above and beyond to make sure we were comfortable. We had a small issue with our AC, but the maintenance team was quick to take care of it and, just like the rest of the staff, they were incredibly friendly. The GM was also very welcoming and helpful, which made us feel right at home. Our room (412) was spacious, spotless, and very comfortable. The pool area was clean and well maintained, and the gentleman who oversees the beach and pool was wonderful—very knowledgeable and even shared great fishing tips with us. Overall, Surfside has an incredible team that truly cares about families having a great experience. This was our second time staying here, and it was just as special as the first. We can’t wait to come back next year!

10

mark

May 16, 2025

·

Stayed 3 nights

They were very helpful with everything. Chris was Outstanding.

6

Miranda

Aug 27, 2025

·

Stayed 3 nights

The front desk girl at checkout was a very friendly and helpful. But our bathroom door wouldn't shut. The staff at the Rooftop lounge was the rudest I've ever experienced, and was disappointed that there is a 10pm curfew for all outdoor areas. You can't even go sit by the lake quietly to relax after 10pm. Will probably try a different place next time we visit.

8

Austin

Jul 7, 2025

·

Stayed 1 night

The check in front desk staff was extremely friendly and accommodating, had an inconsistent with my young daughter and they checked us in early and let us use the facitities. The check out staff not so much, called before check out to make sure we were leaving, and just rude. We love staying here every year but this might be the last

2

Allen

Sep 15, 2025

·

Stayed 2 nights

Absolutely the worst hotel experience of my life! Be warned: they lied about the room type. I booked what was advertised as a two-bedroom suite, but on arrival it was just a cramped one-bedroom suite with an extra bed in the common space. When I calmly raised this with the front desk, they sneered “too bad for you” and shouted over me the entire time I tried to speak. They admitted they don’t even have real two-bedroom suites but refused to move us or make it right. When I pressed the issue, they ordered me and my party to leave the premises under threat of calling the police. That was all while I hadn’t checked out and still had a charge on my card. Imagine paying for a stay, being screamed at, kicked out for daring to object, and then still billed for it. And even if management hadn’t been hostile, the room itself was appalling: horrendous odor, rundown furniture, noise from every direction (not an exaggeration), and multiple “amenities” closed without warning. No breakfast, no rooftop, despite being the very reasons we booked. In short: false advertising, abusive staff, unlivable conditions, and fraudulent billing. Stay far, far away.

8

Nadine

Jul 28, 2025

·

Stayed 4 nights

The property was very clean. We stayed in the building that has indoor hallways and that was great. Housekeeping was good. Front desk staff needs training on how to deal with customers. Upon check out we asked for a 30 mins extra because the fire alarm woke us twice the last night we were there. We were told flat out no after spending 5 nights there and a pretty penny! The mattress was not very comfortable either. Front desk staff not very friendly or welcoming seemed to argue with all the customers. When customer said something they always had a rude answer. Staff needs training on customer service.

6

Makenzie

May 30, 2023

·

Stayed 3 nights

I think someone needs to retrain staff on hospitality- the friendly and generous reception and entertainment of guests, visitors, or strangers. When you walk into the lobby you are not acknowledged. Even if you are on the phone or the computer, it takes 2 seconds to acknowledge a customers presence. I dont expect anyone to get a call but to stand there for 5mins with no acknowledgment is crazy. And the passive aggressive, unprofessional manager. If you have an issue, you should be worked with, offered a new room etc-not told well nobody else has complained or you shoukd have hot water by tonight because the building is empty-hot water is not an unreasonable request. Room was clean, pillows not great, space was nice, appliances were crap, property was clean, breakfast was great, parking can be an issue. It has great potential but training is needed for sure.

2

Elizabeth

Aug 28, 2025

·

Stayed 1 night

The staff at this hotel was so rude and unaccommodating, the worst experience we have both ever had!

4

Megan

Sep 14, 2025

·

Stayed 3 nights

Manager so nasty . No amenities on site yet charged a fee

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AI-generated summary based on recent guest reviews

Location

Repeatedly praised for being right on Lake George and within easy walking distance of the village, shops, and restaurants. Suits travellers who want lake access without driving.

Related guest reviews

10

Timothy

Aug 22, 2025

·

Stayed 2 nights

Room was great. Walking distance to everything. Kevin the bartender was awesome!

10

silvia

Jul 19, 2025

·

Stayed 2 nights

Prime Location

8

Diane

Aug 26, 2025

·

Stayed 2 nights

Hotel was very clean and beds were comfortable. Walking distance to many shops, bars, and restaurants. Pool and beach area was very nice. Will definitely stay here again.

8

ian

Jun 29, 2025

·

Stayed 1 night

Great location right down the road from the shops and restaurants!

8

michael

Aug 30, 2025

·

Stayed 4 nights

Good location, walkable to town. Some rooms were smaller than others. Toilet seats were very low.

10

Jessica

Sep 2, 2024

·

Stayed 2 nights

Clean, easy to walk to town. Friendly staff. On lake.

8

brianna

Oct 6, 2025

·

Stayed 1 night

This a great hotel, reasonably priced for the area (in early October). With its own beach and pool, and in walking distance to the downtown area, it really can’t be beat! I enjoyed my stay so much that I asked to stay another night and while my current room was unavailable, they let me move straight away into a room downstairs. Both rooms were nice, but had noticeable dust and heavy cobwebs on the walls and lights above the sink; everything else was very clean! My only complaint is that the plumbing/water in the shower is so insanely loud- I could even hear the neighbors. These are minor in the grand scheme, if you are ever in the Adirondacks/visiting Lake George, I highly recommend staying here!!

8

Karen

Sep 25, 2024

·

Stayed 1 night

This was a lakefront property. The cheaper rooms were closer to the road and I actually preferred that. The balcony was quiet and the door had hallway access. Beautiful views of the lake. Great location to town.

10

John

Jul 13, 2025

·

Stayed 2 nights

The room was super clean and the property was right on the lake and walking distance to the town.

8

Dawn

Oct 13, 2025

·

Stayed 2 nights

Location is perfect for our trip. The staff was friendly. But the shower was awful. There was such a low water pressure it was hard to even wash shampoo out of your hair. And many of the showers were very very loud.

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AI-generated summary based on recent guest reviews

Dining

Food and drinks are well‑liked when venues operate, with some noting good bar food and occasional entertainment. However, restaurants and the rooftop bar are often closed in the off‑season or for events, breakfast can be basic or limited, and automatic gratuities apply.

Related guest reviews

6

karen

Oct 12, 2025

·

Stayed 2 nights

Very disappointed that the bar and restaurant was not open it was the reason we booked this place and on top of it we still had to pay a resort fee when nothing was open.

6

Dana

Sep 1, 2025

·

Stayed 3 nights

Second time staying at this property! Two small children, convenient to town, lake is safe & clean, decent pool and nice rooftop with delicious bar food. Breakfast on site. Rooms in the front are a bit outdated, stay more down towards the lake if you can. Will say I was highly disappointed with the front staff, highly unprofessional after a miscommunication with using lakeside after “check out” be aware, can not stay on property past 11am lol

6

Cormac

Aug 20, 2024

·

Stayed 2 nights

Didn't like that the restaurant added an automatic gratuity to the check. The check was taken when a card was presented and not returned. When the debit card signature slip was presented, there was no way of knowing. Also had a snack at the outside bar and the lack of attentiveness from the bartender was unreal. Took over seven minutes for her to greet me, and she wasn't busy. Also i could see my food at her service station and she ignored it for five minutes which she told another guest her life story. At times like these i wish i could be an obnoxious guest and chew he out but that's not me.

8

David

Sep 9, 2023

·

Stayed 1 night

Room was updated renovated and very clean, only two little complaints was AC unit was dirty fuzzy and the door needs a gasket. Property is in a great location, beach & small boats available. Walkable to everything. Breakfast onsite was very basic for the price paid.

4

Ann M

Sep 4, 2025

·

Stayed 3 nights

It would have been nice to have a bar and Restraunt as advertised. But they were all closed on holiday weekend. Booked there to have the facilities on site and had nothing. Waste of money very unhappy about with stay. Had to pay a 25 dollar a day resort fee which is fine but no drink or food available at the resort.

10

Jeff

Aug 18, 2024

·

Stayed 3 nights

Excellent stay at the Surfside. Excellent service. Food was fantastic on property. Live entertainment Friday and Saturday night. Great access to lake with shallow clean sand bottom area to go way out in lake. Clean pool area. Easy walk into village

10

Timothy

Sep 8, 2025

·

Stayed 2 nights

The restaurant by the lake was very nice, rooms were clean and comfortable

8

Mark

Oct 7, 2025

·

Stayed 1 night

Great locale, had an inside room with no view of water which was sad, restaurant and bar closed whose access was part of why I booked. Room basic but comfy.

10

CHRISTINE

Aug 31, 2025

·

Stayed 3 nights

Great spot great location to village Free kayak and paddle boards On site breakfast lunch and dinner Food service at pool Staff all friendly

4

Jeff

Sep 5, 2024

·

Stayed 2 nights

The room was fine.The charge for resort fee was not. The breakfast restaurant was closed, the rooftop bar was closed, the main dining restaurant was closed.Even the kayaks and all other watercrafts were not available. Not much of a resort.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$187
February	$177
March	$192
April	$163
May	$111
June	$126
July	$265
August	$235
September	$119
October	$115

Su	Mo	Tu	We	Th	Fr	Sa
				1 $104	2 $153	3 $149
4 $105	5 $101	6 $96	7 $105	8 $101	9 $179	10
11 $178	12 $82	13 $94	14 $139	15 $139	16 $169	17 $170
18 $113	19 $92	20 $96	21 $89	22 $99	23 $120	24 $120
25	26	27	28	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $106	18 $268	19
20 $106	21 $99	22 $94	23 $100	24 $104	25	26
27 $100	28 $95	29 $95	30 $105

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Superior Suite, 2 Bedrooms, Lake View, Lakeside

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Partial Lake View, Ground Floor

Deluxe Suite, 2 Bedrooms, Lake View, Lakeside

Superior Room, 2 Queen Beds, Terrace, Lakeside

Standard Room, 1 King Bed, Refrigerator & Microwave

Premier Room, 2 Queen Beds, Kitchenette, Ground Floor

Standard Room, 2 Queen Beds, Partial Lake View, Poolside

Premier Room, 2 Queen Beds, Accessible, Kitchenette

Standard Room, 2 Queen Beds, Lake View, Lakeside

Family Suite, Kitchenette

Junior Suite, 2 Queen Beds, Balcony, Lake View

Superior Suite, 2 Bedrooms, Accessible, Lake View

Premier Room, Kitchenette

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Family Suite, Balcony, Lake View

Premier Suite, 2 Bedrooms, Kitchenette

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Surfside On The Lake

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Prices for upcoming dates