Is parking available at the hotel?

Yes, free self-parking is available on-site, including designated parking for RVs, buses, and trucks.

What type of breakfast is offered and what are the serving hours?

A complimentary self-serve breakfast is served daily from 6:00 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers several accessibility features including elevators, wheelchair-accessible facilities, and a wheelchair-accessible pool. There are also designated accessible parking spaces and a stair-free path to the entrance.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Norwich (Westside Norwich), within a 10-minute drive of Mohegan Sun Casino and Mohegan Sun Arena. It is approximately 10.5 miles from Foxwoods Resort Casino and 10.6 miles from Grand Theater at Foxwoods Resort Casino.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, which is accessible and available for guests to enjoy.

Are children allowed at the hotel?

Yes, children are welcome at the hotel. Guests must be at least 21 years old to check in.

Comfortable Stay at Hampton Inn Norwich

Average nightly price at Hampton Inn Norwich by month, last 12 months (USD)
Month	Average price
January	US$140
February	US$150
March	US$151
April	US$149
May	US$194
June	US$175
July	US$170
August	US$179
September	US$178
October	US$164
November	US$163
December	US$133

What guests think

Hampton Inn Norwich earns praise for clean, updated rooms, friendly staff, and convenient access to Mohegan Sun via a well-liked shuttle, with many guests also enjoying the indoor pool, hot tub, and complimentary breakfast.

Common downsides include occasional highway noise or cemetery views, inconsistent breakfast seating and replenishment, and intermittent pool or hot tub maintenance. Service is largely welcoming and helpful, though a few guests reported rude encounters or billing frustrations over bottled water. Overall, expect a clean, convenient base with solid amenities for casino visits and family stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the indoor pool and hot tub and the free shuttle to Mohegan Sun; both are popular, though the pool or jacuzzi are sometimes too hot, too cold, or temporarily closed. A small lounge/bar and porch exist but service can be limited.

Related guest reviews

10

Israel

30 Jun 2025

·

Stayed 1 night

Clean Pool and Whirlpool conditions, Also great Breakfast Options

10

Mark

26 Jun 2025

·

Stayed 1 night

I really enjoyed my stay at Hampton Inn Norwich. It had all the basics - clean room, lots of power and USB ports to charge, good water pressure, etc. The pool and hot tub were nice to relax in. The complimentary breakfast was a convenient way to start the day. And the staff were cheerful and helpful. The only negative was that one of their elevators was not working, but this did not seem to delay anything. All-in-all a good stay there.

10

John

1 Sept 2025

·

Stayed 1 night

The property was so functional and inviting. The small bar with a screened in porch and fire pit was a super big bonus and unexpected. Kudos !

10

Heather

24 Nov 2025

·

Stayed 1 night

Very clean and quiet stay. Loved the available bathroom toiletries/products. Our kid's enjoyed the pool and hot tub. Food was good for breakfast but would have preffered to have more food options.

10

Kimberly

13 Sept 2025

·

Stayed 1 night

Bartender called out sick on a Friday night. No backup. :(. Love the hotel, the staff, the shuttle service and the best driver Jim but the mattress is like sleeping on plywood. Otherwise would highly recommend.

10

Elizabeth

3 May 2025

·

Stayed 1 night

The Shuttle to and from the casino was a huge perk. So convenient.

6

Matthew

11 Jul 2025

·

Stayed 2 nights

My family and I stay at Hampton Inn locations, from state to state. We enjoy the consistency between locations. Our room itself was comfortable. However, we chose this location, for proximity to where we were going (there were 2 other Hampton Inn locations in the area as well), with the main reason for us choosing this location being price point AND they have an indoor pool. We checked in Friday, late afternoon, and went for dinner, then made it to the pool for a little under an hour, as it remains open until 10pm. The pool and surrounding area, is not well maintained. The ground was dirty, and there were 2 different groups of people eating in there, while signs clearly say no food allowed. Also, there were no towels. I had to go to the desk to request them, which apparently another guest had already requested 15 minutes prior to me. Fast forward to Saturday morning. My family and I ate breakfast at 7am, hoping to get to the pool early afterward. As we got to the elevator, next to the pool, there was a handwritten sign saying the pool wouldn't be open until 12 noon (normally open 6am). We patiently went back to our room to relax. We came back at 12:05, to find another sign, now pushing to pool opening until 3pm. At that point, we got dressed and went out, as we had other plans. So the MAIN reason we booked this location, was taken away from us, without reason. I received a text from Hampton Inn asking how the stay was, and I complained about the pool, but never heard back.

8

Iraida

20 Aug 2024

·

Stayed 1 night

It was disappointing that the restaurant was closed our entire stay (Sun-Mon) and that the shuttle to the casino was only active on Friday and Saturday.

10

Erin

1 Sept 2025

·

Stayed 1 night

Room was very large, hotel had all that was needed. Pool, fitness ctr, lounge/bar, free breakfast.

10

Josue

2 Sept 2024

·

Stayed 2 nights

If there was a 10 star scale we would give it an 11. It was that good. The salt water jacuzzi was amazing, the pool was really nice and the service was incredible. There is nothing negative to say about this place other than we regret not staying longer but it will be our to-go place from now on. Thank you to the front desk personnel and the shuttle driver, amazing people.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently note very clean rooms and common areas. A few report issues such as hair or mildew in bathrooms, ants or odors in some rooms, and messy pool areas.

Related guest reviews

10

Louis

4 Oct 2025

·

Stayed 1 night

Room very clean. Parking lot well lit. Breakfast plenty of choices. Front desk personnel very professional and friendly.

2

Laurie

19 Oct 2023

·

Stayed 2 nights

There had to be 200 hundred ants marching back and forth over the counter in my room the morning of check out. I took a video of it and presented it to the front desk clerk when checking out. I wasn't looking for any sort of comp, I just wanted to make her aware of it. I was informed that it was "that time of year." The next day, my credit card was charged an additional $6 for taking the members only complimentary bottles of water even though they are clearly present on my exit video along with the ants.

8

Kim

26 Nov 2023

·

Stayed 1 night

Overall it was fine but the bathtub had mildew that was a very large spot and then a smaller spot. Not sure how you can miss that when cleaning crew cleaned the bathroom.

2

Zachary

12 Dec 2024

·

Stayed 1 night

Hallways were dirty with cereal crushed into the rug. Bare foot imprints on the elevator floor and floors around the breakfast stations. It smelt like weed on our floor during the stay.

4

Yusef

27 Jul 2024

·

Stayed 1 night

Dirty showers with hair everywhere, dirty water in swimming pool, very noisy poor isolation you can hear every room & lobby noisy

10

Martha

28 Aug 2025

·

Stayed 2 nights

So pleasantly surprised, very clean, very delicious breakfast each day, and great amenities!

6

Ann Michelle

17 May 2024

·

We stayed on this property last month for an overnight stay. Upon arrival to our room, as i was unpacking & hanging our clothes in the closet, i saw an aluminum tray on the shelf above. I took it and was appalled at what was inside. It was molded bread rolls!!! It must have been there for weeks! I called the desk & showed it & the person on duty took a picture & said he will report it to the manager in the morning. He offered to change our room but since its just overnight & we are tired, we stayed. I just did not use the closet I am a Hilton Honors member & i use their properties whenever we go out of town. But this is unacceptable. They are supposed to double check that the room is clean before their guests arrive. When we checked out, i spoke with the Assistant Manager on duty just to make sure she was informed about. She said it was unacceptable & took a picture on my phone, too. She said she will reach out to the owners & that i will hear from her in the next few days. I haven’t heard from her since.

10

VALERIE

31 Aug 2025

·

Stayed 1 night

Very clean and updated

10

Sharon

30 Nov 2025

·

Stayed 1 night

Clean room and friendly staff.

10

Sasha

12 Jan 2025

·

Stayed 1 night

Very clean, updated and comfortable:)

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and generally comfortable. Some guests found mattresses firm and pillows soft, noted thin walls or highway noise, and reported minor maintenance issues like doors, locks, or USB ports.

Related guest reviews

8

Ashley

10 Dec 2022

·

Stayed 1 night

Overall amazing place!! Only complaint is our lock was malfunctioning so our room didn’t lock unless we tried to open and close it several times. Maintenance is to work on it though so I’m sure our next stay will be a perfect rating ☺️

8

Brian

29 Oct 2024

·

Definitely would stay here again. My only complaint was the pillows are really thin. I joked that it felt like a pillow case with no pillow in it. So I will bring my own pillow next time. Otherwise definitely a great stay.

10

Sam

10 Apr 2024

·

Stayed 1 night

We brought our dog; the hotel is very accommodating- they even give you a sheet with dog friendly spots in the area, pet stores and nearest emergency vet. Staff is very nice. Was clean and comfortable- only 4 stars though- the usb plugs didn't work on the nightstand.

8

Melissa

14 Jul 2025

·

Stayed 2 nights

This hotel was in nice condition and was very clean. Our bed was comfortable and the room was spacious. We could hear some noise in the hallway and stairwell across the hall, but not enough to keep us awake. The bathroom was large and clean. The shower had good water pressure, but the curtain was not long enough to cover the entire tub edge, so water got on the floor every time someone used the shower. Slightly annoying. The free breakfast was really good. The omelets were tasty, as well as the bacon and sausage. There were lots of options including oatmeal, fruit, cereal and waffles with toppings. Nice selection. The coffee was good, as well, and plentiful. The pool and jacuzzi area looked beautiful but we didn't have a chance to use it. The first night we arrived too late and the second night, there were a bunch of families with kids in the pool at 9:30 pm so we didn't attempt to use the jacuzzi at that point. The front desk woman was curt with us when we checked in, but the other staff we interacted with during our stay were pleasant. The location was close to the highway, which is convenient, however, our room was very close to the road and the highway noise woke us in the mornings. On the opposite side of the building, the rooms have a cemetery view - green and quiet, but maybe a bit creepy. But if you don't mind that, ask for a room on that side. Overall, our stay was pleasant and we would stay again.

10

Jeffrey

23 Oct 2025

·

Stayed 1 night

Clean property that looked recently updated. Very convenient on/off highway location with casino shuttles. Our room was spacious and quiet. We would definitely stay here again.

6

ADRIENNE

10 Apr 2024

·

Stayed 1 night

The bathroom barn door wouldn’t stay shut in my hotel room. It would slide back open and it was embarrassing when I was sitting on the toilet and it slid open

6

Stephanie

1 Dec 2024

·

Stayed 1 night

The hotel was clean, appeared renovated, friendly staff, and good water pressure in the shower (so important!). The downside was the towels were not soft at all, the bed was very firm and the pillows were very soft/ flat, so neither of us got much sleep because we were so uncomfortable.

10

Jeffrey

16 Nov 2025

·

Stayed 1 night

Clean and spacious room

8

Karen

26 Jun 2025

·

Stayed 3 nights

The hotel is located next to the highway, so our room was noisy. The fire alarm went off at 5 a.m. Other than that, we enjoyed our stay.

10

Andrew

9 Jun 2025

·

Stayed 1 night

Nice hotel. Everything was clean. It is right next to the highway, so if you are noise sensitive consider ear plugs.

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Service

Staff are widely described as friendly, accommodating, and professional, with shuttle drivers receiving special praise. There are isolated complaints about rude front desk interactions, slow responses, and unexpected charges for bottled water.

Related guest reviews

2

Keith

13 Nov 2023

·

Stayed 1 night

Your manager is extremely aggressive& hostile. I will NEVER use this hostel as long as this manager is employed there. I will also inform our followers (YouTube & FB) of this as well!!!

10

Pamela

10 Feb 2024

·

Stayed 1 night

I booked a room here because we just needed a place to stay the night because we were going to a concert at Mohegan Sun, and I wanted something in close proximity. The hotel was nice and the room was clean. The girl at the front desk was helpful, but the hidden gem of this hotel is Jim the Shuttle driver! I guess I didn't realize they offered a shuttle to the casino. Jim happened to be at the desk as we checked in. He asked if we were going to the concert and told us he drives the shuttle to the casino. Everyone needs to take advantage of this amazing service! We didn't have to worry about driving and finding parking at the casino. If you stay at this hotel, ask for Jim. He is the man!!!

10

Nancy

12 Jan 2025

·

Stayed 1 night

Nicole at the front desk was rude and unreasonably authoritative. Despite being a Hilton Honors member, she showed no interest in acknowledging my membership because I had booked through Expedia. She neither asked for nor looked up my membership information, and she informed me that I would not receive any Hilton benefits. I requested a room not facing the cemetery side, but Nicole curtly replied that I should return after 3 PM, and she might have a room then. Additionally, I requested a first-floor room due to my need for a mobile scooter, but she showed no concern or effort to accommodate this. When we returned after 3 PM, we were given a room on the second floor. Overall, Nicole was very business-like, lacking any courtesy or professionalism expected in the hospitality industry. On a positive note, the pool experience was great, and breakfast was good.

10

Tammy

9 Jun 2025

·

Stayed 1 night

Very nice stay. Clean, comfortable, and everyone that works there - friendly, helpful. Just great. Special shout out to Jay at the front desk who was an absolute angel. Couldn’t have been more helpful and kind.

4

Cedric

11 Jan 2025

·

Stayed 1 night

Nicole at front desk was rude and unpleasantly authoritative. She was not interested that i was a Hilton Honors member since i booked the room thru Travelocity did not ask or lookup my membership and said I would not receive any Hilton benefits. Requested an upper floor on the quiet side to which Nicole retorted i should return after 3pm and she that she "may" have a room then. When we returned after 3pm we were given room on 2nd floor after initially requesting upper floor. Very business like and unpleasant experience with Nicole who lacks common courtesy for someone in the hospitality industry. Pool experience was good. Shuttle to Casino was added benefit. Good location.

10

Lindsay

16 Feb 2025

·

Stayed 2 nights

Michelle at the front desk was so nice and made sure we enjoyed our stay! Paul the shuttle driver was so nice and really made us feel safe driving in the snow. My husband forgot his wallet at the hotel and he took us back and brought us back to the casino. He was so kind

10

Thanushpa

20 Jul 2024

·

Stayed 1 night

Stayed only one night and got there fairly late. The guy at the front desk was incredibly friendly and efficient in getting us checked in. Didn’t get a chance to really try any of the amenities but I did push their customer service to a new level for me. I left behind a pair of dress slacks but didn’t realize until 24 hrs later. I called the hotel and they found the pants. They then helped me arrange to have my pants mailed back to my home. It was above and beyond and I’m very grateful. Will definitely return.

6

Susan

22 Sept 2024

·

Stayed 1 night

I asked a question regarding the shuttle service too and from Mohegan Sun Casino the front desk gentleman gave me the schedule while the driver was standing next to him. I go down 5 min before it’s expected leave time and the shuttle already left! I told both of the gentlemen my husband and I would be back down quickly before the scheduled leave time and the driver left well before. I had to pay for an Uber

6

TAMALA

9 May 2025

·

Stayed 3 nights

The weekend breakfast great. The weekday was less food due to number or occupancy. Felt short changed, why not offer same breakfast just don’t cook so much not alleviate a breakfast meat because it’s during the week. I thought the pillows were stained and sweaty. After further investigation. It was just yellow pillow coverings that made the whole pillow, looked dingy through the white pillow cases. I just felt if you come during the week you get short changed in service and price and when I asked if there was a waters when I checked in, they said oh you’re not a diamond member.

8

Noraly

26 May 2025

·

Stayed 2 nights

⸻ Overall, the experience was good. However, the person in charge of breakfast was quite rude, which was disappointing. It would have been nice to be treated with a bit more courtesy to start the day on a positive note.

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AI-generated summary based on recent guest reviews

Location

Right off the highway and 5–10 minutes from Mohegan Sun, with easy access to area attractions. Views face the highway or a cemetery; highway-side rooms can be noisy while the cemetery side is quieter but not to everyone’s taste.

Related guest reviews

10

Radica

4 Mar 2023

·

Stayed 2 nights

Location to casino and shopping. All was within 7 minutes

8

Melissa

14 Jul 2025

·

Stayed 2 nights

This hotel was in nice condition and was very clean. Our bed was comfortable and the room was spacious. We could hear some noise in the hallway and stairwell across the hall, but not enough to keep us awake. The bathroom was large and clean. The shower had good water pressure, but the curtain was not long enough to cover the entire tub edge, so water got on the floor every time someone used the shower. Slightly annoying. The free breakfast was really good. The omelets were tasty, as well as the bacon and sausage. There were lots of options including oatmeal, fruit, cereal and waffles with toppings. Nice selection. The coffee was good, as well, and plentiful. The pool and jacuzzi area looked beautiful but we didn't have a chance to use it. The first night we arrived too late and the second night, there were a bunch of families with kids in the pool at 9:30 pm so we didn't attempt to use the jacuzzi at that point. The front desk woman was curt with us when we checked in, but the other staff we interacted with during our stay were pleasant. The location was close to the highway, which is convenient, however, our room was very close to the road and the highway noise woke us in the mornings. On the opposite side of the building, the rooms have a cemetery view - green and quiet, but maybe a bit creepy. But if you don't mind that, ask for a room on that side. Overall, our stay was pleasant and we would stay again.

8

Christopher

4 Aug 2023

·

Stayed 1 night

It’s right off the highway. It’s less than 10 minutes from Mohegan Sun

10

Jeffrey

23 Oct 2025

·

Stayed 1 night

Clean property that looked recently updated. Very convenient on/off highway location with casino shuttles. Our room was spacious and quiet. We would definitely stay here again.

10

Christian

27 Jan 2025

·

Stayed 1 night

I like this hotel because it is 5-10 minutes away from Mohegan sun

8

Cheryl

13 Apr 2024

·

Stayed 1 night

7 min from Mohegan…easy drive. Located next to a cemetery and right off highway.

10

Adrian

2 May 2023

·

Stayed 1 night

Nice property next to the interstate on one side and a large cemetery on the other. No dramas at all and a great night sleep. We would happily stay here again and the breakfast was good.

10

Melinda

7 May 2024

·

Stayed 1 night

This hotel was very clean. It’s close to a lot of local attractions. You will need to drive there however. It is not walkable from this location. If you’re there to go to one of the casinos it’s only maybe a five or 10 minute drive. This hotel was very clean and the staff was really nice. The room is very spacious. And I like that we had a microwave and refrigerator. Despite being next to the highway, it was very quiet. I would definitely stay here again.

10

Kelly

30 Aug 2025

·

Stayed 1 night

Close to Mohegan

10

Andrew

9 Jun 2025

·

Stayed 1 night

Nice hotel. Everything was clean. It is right next to the highway, so if you are noise sensitive consider ear plugs.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and convenience, though seating can be tight and items sometimes run out; weekday selection may feel lighter. The lounge/bar is present but has limited hours and occasional closures.

Related guest reviews

8

Jeremy

5 Nov 2025

·

Stayed 1 night

It seemed hard for anyone to get the staff to do much- getting towels at the pool, still waiting; hot water was empty, there was a baseball team in the lobby all making hot cocoa but it was empty the whole day after; breakfast was good but everything kept running out. Other than that, it was a good stay and a very nice place.

10

tammy

14 Oct 2025

·

Stayed 1 night

Breakfast was very good. The waffle maker

8

Melissa

14 Jul 2025

·

Stayed 2 nights

This hotel was in nice condition and was very clean. Our bed was comfortable and the room was spacious. We could hear some noise in the hallway and stairwell across the hall, but not enough to keep us awake. The bathroom was large and clean. The shower had good water pressure, but the curtain was not long enough to cover the entire tub edge, so water got on the floor every time someone used the shower. Slightly annoying. The free breakfast was really good. The omelets were tasty, as well as the bacon and sausage. There were lots of options including oatmeal, fruit, cereal and waffles with toppings. Nice selection. The coffee was good, as well, and plentiful. The pool and jacuzzi area looked beautiful but we didn't have a chance to use it. The first night we arrived too late and the second night, there were a bunch of families with kids in the pool at 9:30 pm so we didn't attempt to use the jacuzzi at that point. The front desk woman was curt with us when we checked in, but the other staff we interacted with during our stay were pleasant. The location was close to the highway, which is convenient, however, our room was very close to the road and the highway noise woke us in the mornings. On the opposite side of the building, the rooms have a cemetery view - green and quiet, but maybe a bit creepy. But if you don't mind that, ask for a room on that side. Overall, our stay was pleasant and we would stay again.

8

Susan

1 May 2023

·

Stayed 1 night

Shower pressure was not strong Breakfast was cold and few choices Room was nice

10

George

11 Aug 2025

·

Stayed 2 nights

A great breakfast spread.

10

Gemetta

14 Jan 2024

·

Stayed 1 night

The hotel was clean and comfortable. Suggesting for breakfast, that you have more than one waffle maker, as it was a long time for everybody to get through the line to make a waffle I’m having two or three would help move the line and be more efficient

8

Iraida

20 Aug 2024

·

Stayed 1 night

It was disappointing that the restaurant was closed our entire stay (Sun-Mon) and that the shuttle to the casino was only active on Friday and Saturday.

6

TAMALA

9 May 2025

·

Stayed 3 nights

The weekend breakfast great. The weekday was less food due to number or occupancy. Felt short changed, why not offer same breakfast just don’t cook so much not alleviate a breakfast meat because it’s during the week. I thought the pillows were stained and sweaty. After further investigation. It was just yellow pillow coverings that made the whole pillow, looked dingy through the white pillow cases. I just felt if you come during the week you get short changed in service and price and when I asked if there was a waters when I checked in, they said oh you’re not a diamond member.

8

Dawn

16 Nov 2025

·

Stayed 2 nights

The breakfast was good and staff kept up with replenishing as needed. The breakfast area with seating isn’t very big, but its clean. The hotel is clean and has friendly staff. Parking was easy. Will visit again.

8

Carla

9 Jun 2024

·

Stayed 1 night

Clean hotel and spacious. Needs better breakfast options.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $150	3 $150	4 $150	5 $151	6 $400	7
8 $150	9 $150	10 $150	11 $150	12 $179	13 $219	14
15 $150	16 $150	17 $150	18 $150	19 $413	20 $170	21
22 $150	23 $150	24 $141	25 $150	26 $169	27 $207	28 $227
29 $137	30 $137

Hampton Inn Norwich

Prices for Hampton Inn Norwich

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Handicap Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Handicap Accessible (Hearing)

Room, 1 King Bed, Refrigerator & Microwave

Room, 1 King Bed, Handicap Accessible (Hearing)

Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Handicap Accessible (Mobility & Hearing, Roll-In Shower)

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Studio, 1 King Bed, Handicap Accessible, Refrigerator & Microwave (Bathtub)

Guest reviews of Hampton Inn Norwich

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Norwich

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $363
25 $166	26 $175	27 $158	28 $158	29 $158	30	31 $235