Margarett Hotel

The rooms were quite alright and cleaned every day and the location was excellent, very close to city center and cenote Zaci. Breakfast however did not work as we had expected: you had to order it the previous evening and there were not enough chairs for everything at the busiest period. There was not enough staff to help with preparing more coffee and cleaning the tables.

NO BREAKFAST WAS SERVED

The bed was very comfortable and the front desk staff were very friendly. Great location, close to everything. The upstairs breakfast area has a great view. It was off-season so they were doing work, scraping the walls, but we also got a lower rate than usual I guess. I wouldn’t call it a “modern” hotel. It’s basic and needs updating, including fixing the pool, more comfortable pool furniture, and a more comfortable lounge area to hang out. Not like the pictures.

We liked the location and room and public spaces. Our main concern was the lack of warm and hot water for showers. That problem wasn’t resolved during our 5 day stay despite reporting it to the front desk.

I stayed here with my family for three nights and all of us loved it for various reasons. The common areas and rooms are very clean with upgraded interior details such as ceiling fans in every room and the much needed AC unit, light filtering window shades, wooden doors, upscale toilet, sink and shower fixtures. We loved the pool, small and cozy but refreshing. But what stole our hearts was the breakfast which was included in the room rate!!! Amazingly, it is not just coffee and pastries but actual, delicious, homemade meals. We each had a different plate: chilaquiles, enchiladas, omelettes, waffles and fruit. It was sooo good!! That alone should convince you to stay here, but if you need more convincing, there is a cute resident turtle roaming around :-) The location is so central: 5 mins walking distance to the main plaza, the cenote Zaci and also to the calzada de Los frailes. Without question, we’d stay here again. I HIGHLY recommend this lovely boutique hotel.