What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee of approximately EUR 19.50 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 12:00 AM, and check-out is until 11:00 AM. Late check-out is available for a fee of EUR 29, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Paris, a short 9-minute walk from Jardin des Plantes and 14 minutes by foot from Bercy Arena. It is 1.6 mi (2.6 km) from Notre-Dame and 2.1 mi (3.4 km) from Luxembourg Gardens.

What are the policies for guests staying with children?

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Guests must contact the property in advance to reserve cribs or infant beds. Specific details about extra beds are not provided.

citizenM Paris Gare de Lyon Hotel - Stunning Views

Average nightly price at citizenM Paris Gare de Lyon by month, last 12 months (USD)
Month	Average price
January	US$160
February	US$154
March	US$185
April	US$204
May	US$226
June	US$274
July	US$184
August	US$133
September	US$267
October	US$233
November	US$199
December	US$191

What guests think

At citizenM Paris Gare de Lyon, travellers praise the convenient location by major transport, modern design with app/tablet controls, comfortable beds, and lively common areas, while noting compact rooms, layout quirks, and occasional maintenance or temperature issues.

Staff are frequently described as friendly and helpful, though some guests struggled to reach the hotel or disliked the self-service check-in model. Cleanliness is often praised, yet reports of missed housekeeping, worn items, or odors appear across reviews. Breakfast is widely liked for quality and variety, but some find it pricey and occasional food or bar closures disappoint. Expect a smart, well-connected base best for short stays and tech-savvy travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Stylish common spaces and a popular rooftop/16th-floor bar with city views stand out; self check-in kiosks are standard. A few reviews mention elevator issues or occasional bar closure, and luggage storage is available.

Related guest reviews

10

chris

24 Nov 2025

·

Stayed 3 nights

Good neighborhood, easy check in, lovely bar,

10

Piyush

26 Jul 2025

·

Stayed 1 night

Amazing modern hotel at a very location. Close to restaurants, shopping and tourist place. Gare de lyon station is walking distance. The rooms was very modern with digital controls. Stgf was very nicr and helpful. You can see eiffel tower from the 16 th floor. Have good bar and restaurant. Would definitely stau again. Cons: Coffee machine and electrical iron the room

8

Liliana

2 Jan 2026

·

Stayed 4 nights

Shared spaces and bar were amazing

10

Paola

4 May 2025

·

Stayed 3 nights

As close to Gare de Lyon station as you can be without staying at the station. It is a vibrant modern hotel with self check in (assistance readily available). The room has an iPad that can be used to control lights, temperature and TV as well as highlight of the hotel. The lounge on the 16th level serves pretty reasonably priced drinks as well as a cheese platter to drool over. The view of the Eiffel Tower light show is also not to be missed. The buffet breakfast has a great selection and barrista made coffee is no extra.

10

Robert

22 Mar 2025

·

Stayed 1 night

Stayed here a couple of times due to the proximity of the staff, great hotel, great staff and lovely rooftop bar.

6

Pascal

11 Jan 2026

·

Stayed 3 nights

Ascenseur en travaux, bar du 16ème fermé, store dans la chambre cassé, ipad cassé, bonde de douche cassée, tv ne fonctionne pas, cheminée à l'accueil ne fonctionne plus.

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8

Bjørnar Garatun

26 Jul 2025

·

Stayed 4 nights

Kjekt hotell, relativt sentralt og nydelig utsikt fra 16 etg i skybaren. Hotellet anbefales men det blir en god del metro til de mest kjente plassene i Paris.

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10

melanie

2 Nov 2025

·

Stayed 2 nights

Staff was very helpful. The room is small, but clean and cute with fun details. Enjoyed a drink with a view in the terrace bar.

10

Bryan

5 Nov 2025

·

Stayed 2 nights

Great, friendly staff. Loved the breakfasts, dinners open late and good. Room small but spotless, well-designed and comfortable. Wish there was a gym in the facility.

8

Stafford

1 Apr 2025

·

Stayed 1 night

The hotel is located very conveniently next to the station. It’s a short train ride of around 30 minutes door to door from Gare de Nord. The only downside was certain elevators were not operating correctly, especially the lift to get to the reception

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as very clean, but several guests reported missed or delayed housekeeping, stains or odors, and one pest incident, indicating uneven standards.

Related guest reviews

6

MAIKO

24 Jul 2025

·

Stayed 2 nights

シャワールームからの水漏れ、洗面台から排水の臭い、空調を止めることができず寒かったのが残念でした。

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4

Jasmine

14 Feb 2026

·

Stayed 3 nights

No wash clothes in the room, stains on the chair and small bench. The covers smelled terrible immediately requested for them to be replaced. I asked for a light cleaning as I was there 4 days no cleaning done.

6

Luc

18 Dec 2025

·

Stayed 1 night

Chambre non rangée à l'arrivée (poubelle et brosse démontée en équilibre sur les toilettes, etc.) ; pas de gobelet dans la salle de bain. L'accueil semi automatisé est froid mais rapide et efficace. Très bon confort de la chambre, pour une "cabine de bateau", tout contrôlé par iPad... Petit dej exceptionnel, y compris l'équipe de service du bar.

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6

Luis

14 Nov 2025

·

Stayed 3 nights

Definitely to improve cleanliness finding that bed bug at end of our stay had me and my husband all worried. No one wants to take a little friend home.

10

Gabriela

21 Oct 2025

·

Stayed 1 night

Clean room

4

Elena

23 Mar 2025

·

Stayed 2 nights

I usually stay at Citizens M in various countries, including Paris. First time in such a poorly maintained condition hotel of this brand. Dirty restrooms, filthy furniture, all with stains, cracked sink and ripped headboard. One conclusion my wedding anniversary vacation was ruined

8

SOFIANE

18 Oct 2025

·

Stayed 2 nights

Very clean

8

Melodi

8 Feb 2026

·

Stayed 1 night

Clean room and friendly staff.

10

Navaneet

13 Oct 2025

·

Stayed 1 night

Clean room, great view, friendly staff

10

Zhou

26 Oct 2025

·

Stayed 2 nights

Happy and helpful staff, very clean, convenient for single traveller

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact and tech-focused (tablet/app controls) with very comfortable beds and often quiet. Layout quirks—bed against a wall and a glass pod bathroom with the sink outside—and occasional heating/AC or tech glitches are noted.

Related guest reviews

8

James

23 Aug 2024

·

Stayed 4 nights

Hated the bed configuration, having to climb over a person

10

Daniel

16 Oct 2025

·

Stayed 1 night

Chambre de taille moyenne mais moderne et optimisé dans le sens positif du terme. Une chambre 2.0 totalement connecté de l’éclairage en passant par l’audio, téléviseur et volet. Et même le réveil avec une sélection d’ambiance…vraiment une réussite Très bien situé 5 minutes à pied de la gare de Lyon ou 10 min de la gare d’Austerlitz. Hôtel très calme

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10

Jason

29 Sept 2024

·

Stayed 3 nights

Everything you need in the compact trendy room Really helpful staff at check in and at the bar/cafe Quiet rooms Really handy for Gard de Lyon Station and metro Nice restaurants locally

10

Wanda

16 Oct 2025

·

Stayed 5 nights

Beds were amazing

10

Alaiah

19 May 2025

·

Stayed 4 nights

This property is so close to public transportation, it’s literally a 5 minutes walk to the train station. The room was very clean, but definitely not a typical spacious room, definitely a clean and comfy room totally controlled by a high tech iPad remote. The lighting, the mood, climate and media are controlled by a iPad remote, very cool. The best part was how friendly the front desk and the restaurant staff, they were super nice! Literally went above and beyond on our requests. Thank you so much!

10

Angela

30 Oct 2025

·

Stayed 3 nights

Small but perfectly functional room. Super friendly staff

6

Robert

17 Apr 2025

·

Stayed 3 nights

This was the most uncomfortable room for a new hotel I have ever been. The rooms seemed very small because of the placement of the bath facilities, shower and toilet. The sink was in the room directly across from the large glass door to the toilet. It was very difficult for 2 people to move around. The floors in the bathroom pod and the room were al2ays wet and slippery. The placement of the bed requiring one person to climb over the other was it what yo expect in a hotel. The blanket was the same size as the mattress so basically was too skimpy. Design won people did not !

8

Dag

1 Jul 2025

·

Stayed 4 nights

The good: hotel crew, cleaning, the common areas, air quality (A/C) and location. The bad: Bathroom solution (absolutely no privacy), sound proofing between room (awake early every morning by cleaning of other rooms). Towels had to be replaced daily since it is no places to dry them after use. Please add (smaller) pillows with lower height.

10

Noe

2 Sept 2025

·

Stayed 3 nights

Very nice hotel and liked its digital features in the room.

8

Sean

13 Dec 2025

·

Stayed 1 night

Loverly hotel although rooms are small

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AI-generated summary based on recent guest reviews

Service

Staff are often praised as friendly, helpful and proactive, with quick, assisted self check-in. However, several guests reported difficulty contacting the hotel or poor issue handling, and one reported a serious key-assignment error.

Related guest reviews

10

Varnika

2 Nov 2025

·

Stayed 2 nights

Amazing staff, clean and good rooms and excellent service and atmosphere

2

Marie-Julie

17 Jan 2026

·

Stayed 2 nights

Le service client est particulièrement déficient. Il est impossible de les joindre par téléphone. Ils ne répondent pas aux messages. Il est impossible de récupérer ma facture sur leur site.

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4

Amel Myriam

3 Apr 2025

·

Stayed 2 nights

Very nice location but during my stay I was really surprised at how the staff is really bad, they gave a key to my room for another guest, I was sitting on my bed when I see a woman coming in my room, this is ridiculous and also a major safety issue! Same night I had some guy from the staff at my door at midnight just saying „service“ and when I told him I don’t need anything he kept knocking and insisted I called for a pillow, it woke me up and made me feel very uncomfortable. The rooftop bar is also very nice but instead of coming to serve guests bartender prefer to discuss behind the bar, even if it is „at the bar service“ just write a note on the table at least so people know

4

stephane

3 Feb 2026

·

Stayed 1 night

Pas d'eau chaude, le personnel à l'accueil ne semble pas concerné. Donc, très mauvaise expérience

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10

Aurélie

7 Feb 2026

·

Stayed 1 night

Personnel très avenant et à l’écoute

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10

Ko

14 Aug 2025

·

Stayed 3 nights

ホテルは非常に便利な場所にあり、新しく、清潔です。何よりスタッフが親切です。旅行中足を骨折して日本に帰国するまで5日間滞在しましたが、フロントやレストランのスタッフは色々と助けてくれました。本当に感謝しています。

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2

Gilles

9 Dec 2025

·

Stayed 1 night

Acceuil est particulier mais tres correct et les explications adéquat. Par contre au reveil la surprise c'est pas d'eau dans toutes la chambres. Donc pas de douche... et le personnel ne nous a donné aucune solution. Partir de l'hôtel dans ces conditions...

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10

Lori

9 Oct 2025

·

Stayed 3 nights

Staff went above and beyond. I was in Paris with my husband and another couple. The 4 of us were impressed with the hospitality of the staff. Definitely recommend this hotel.

10

Jonathan

17 Dec 2025

·

Stayed 2 nights

Very clean, staff is attentive and provide excellent assistance. Bar is lovely, breakfast is good and well priced. Excellent value. Will return!

2

Michelle

3 Nov 2025

·

Stayed 3 nights

Deeply disappointing experience -- hoping management will make this right. The most troubling part of my experience with this hotel was the complete lack of customer care. When my flight was delayed and I missed check-in, I called immediately to explain the situation. I was only about an hour outside the modification window, and the hotel still had rooms available, yet staff refused to offer any flexibility, assistance, or understanding. There was no empathy or effort to help -- they only cared about keeping the payment rather than the guest experience. Their indifference to my situation was truly astounding. As for the room itself, it was much smaller than the photos suggest and far below expectations. The sink was located outside the bathroom, and the shower had no mat or anti-slip surface -- I nearly fell. There was also noticeable noise from the hallway and the street, which made it hard to relax. While the location is well connected by transit, it’s in an area that feels unsafe to walk around at night. Overall a poor value and experience. I genuinely expected more from citizenM. I hope management will review this feedback seriously and offer a fair resolution, ideally a refund for the night I couldn’t use due to circumstances beyond my control.

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Location

Next to Gare de Lyon and close to metro/RER, making it very convenient for city travel and onward trains. Some note the immediate area lacks charm or feels less comfortable at night.

Related guest reviews

10

BABAJIDE

20 Oct 2025

·

Stayed 1 night

Location was great. Close to the train station. Walkable and safe.

8

Venkat Reddy

8 Jun 2025

·

Stayed 2 nights

Proximity to Gare De Lyon makes it convenient stay option for tourists.

10

Yalda

8 Jan 2026

·

Stayed 1 night

Great location, helpful staff, great room.

8

sean

4 Nov 2025

·

Stayed 1 night

Room was great. Great value for Paris and literally 5 minute wqlk from Gare de Lyon station

10

Ícaro

12 Feb 2026

·

Stayed 3 nights

A localização é muito conveniente, praticamente ao lado do metrô, o que facilita bastante a locomoção pela cidade. Os quartos são modernos e altamente tecnológicos, com controle de iluminação, cortinas e temperatura por tablet, o que torna a experiência prática e diferenciada. O processo de check-in e check-out também é feito de forma automatizada, nos próprios tablets do hotel, o que agiliza bastante e evita filas. A proposta do hotel é bem alinhada com quem busca praticidade, tecnologia e uma experiência mais dinâmica durante a estadia.

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8

Elie

30 Oct 2025

·

Stayed 7 nights

Great hotel for on budget trip staff are very helpful location supper great very close to 2 metro station

10

Flavia

20 Sept 2025

·

Stayed 2 nights

O hotel é em frente à Gare de Lyon, escolhi esse local pois pegaria um trem para Genebra nessa estação, mas não há muitos pontos turísticos por perto e achei a região perigosa . O hotel é ótimo e conveniente para o que eu ia fazer

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8

Tere

3 Aug 2025

·

Stayed 3 nights

CitizenM is always a reliable and fun place to stay—you really can’t go wrong. The Gare de Lyon location in Paris was stylish, clean, and comfortable, with all the tech features I love. The iPad in the room let me control everything from lighting to curtains, and the color settings added a fun, customizable vibe. Staff was friendly, and the hotel overall has a cool, modern feel that makes it stand out. The biggest downside for me was the location. While it’s super convenient and well-connected with public transportation, the area feels more like a new business district than the Paris most people imagine. My view faced a plain building, and I didn’t get any of that charming Parisian atmosphere from the room. I also booked through Hotels.com and unfortunately couldn’t use my CitizenM membership benefits—which usually include better views or perks—so that was a letdown. Still, the hotel delivers on comfort and experience. If you’re looking for a clean, tech-savvy, and well-connected spot, it’s great. But if you’re hoping to wake up to a view of the Eiffel Tower or a classic Parisian street, this location might not be ideal for the price.

10

Emanual

29 Oct 2025

·

Stayed 5 nights

Location was fantastic being right outside Gare Lyon. Room was quite nice. Staff were always courteous. Easy to get to all the sights

8

Stafford

1 Apr 2025

·

Stayed 1 night

The hotel is located very conveniently next to the station. It’s a short train ride of around 30 minutes door to door from Gare de Nord. The only downside was certain elevators were not operating correctly, especially the lift to get to the reception

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Dining

Breakfast is commonly praised for variety and quality, and the bars are popular, but several guests consider breakfast overpriced and some found food quality or menus limited.

Related guest reviews

10

Jennifer

31 Jul 2025

·

Stayed 5 nights

Great location near transportation. Room was good but a little dirty/worn. Main spaces excellent. Breakfast amazing.

10

Michel

18 Oct 2025

·

Stayed 1 night

L’espace déjeuner était parfait été haut de gamme merci

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8

Cédric

20 Feb 2026

·

Stayed 1 night

chambre impeccable. Petit-déjeuner excessif (19 euros) pour une qualité médiocre

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10

Rémi

17 Nov 2025

·

Stayed 1 night

Hôtel très original avec l'enregistrement informatisé, les commandes domotiques dans la chambre et le petit-déjeuner varié.

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10

Piyush

26 Jul 2025

·

Stayed 1 night

Amazing modern hotel at a very location. Close to restaurants, shopping and tourist place. Gare de lyon station is walking distance. The rooms was very modern with digital controls. Stgf was very nicr and helpful. You can see eiffel tower from the 16 th floor. Have good bar and restaurant. Would definitely stau again. Cons: Coffee machine and electrical iron the room

8

Benoit

1 Nov 2024

·

Stayed 1 night

Hotel sympa, tres geek. Rapport qualité prix ok, sauf petit déjeuner vraiment trop cher comparativement à l’offre sur Paris.

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10

Sally

31 Jul 2025

·

Stayed 3 nights

Very trendy Pop Art type hotel. Loved their bar and breakfast. Small room with smallest toilet and shower ever!

10

Bryan

5 Nov 2025

·

Stayed 2 nights

Great, friendly staff. Loved the breakfasts, dinners open late and good. Room small but spotless, well-designed and comfortable. Wish there was a gym in the facility.

10

Jonathan

17 Dec 2025

·

Stayed 2 nights

Very clean, staff is attentive and provide excellent assistance. Bar is lovely, breakfast is good and well priced. Excellent value. Will return!

10

Philip

8 Sept 2025

·

Stayed 1 night

Fantastic staff. Great value. Awesome breakfast!!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $368	13 $414	14 $500	15 $317	16 $285	17 $343
18 $278	19 $444	20 $416	21 $331	22 $339	23 $309	24 $304
25 $213	26 $213	27 $203	28 $188	29 $181	30 $175	31 $178

Su	Mo	Tu	We	Th	Fr	Sa
1 $145	2 $204	3 $313	4 $295	5 $287	6 $196	7 $194
8 $145	9 $170	10 $224	11 $186	12 $220	13 $197	14 $244
15 $149	16 $227	17 $313	18 $397	19 $291	20 $175	21 $183
22 $145	23 $200	24 $286	25 $289	26 $278	27 $184	28 $234
29 $143	30 $184

citizenM Paris Gare de Lyon

Prices for citizenM Paris Gare de Lyon

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed (View)

Room, 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (High Floor)

Guest reviews of citizenM Paris Gare de Lyon

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about citizenM Paris Gare de Lyon

Considering this hotel for your Paris trip?

Prices for upcoming dates